Hands down, this is the best auto shop I have ever been to. They are honest, friendly &…read moreprofessional, and affordable. I drive 30+ miles from Durham to get my car fixed at Quality Auto Service, and I will continue to be their loyal customer. And these are the reasons why YOU should also consider them giving your business :) About 3 months ago, my AC stopped working on my 10-year-old Honda Civic when I was on a road trip. I made an emergency stop at a random auto shop to figure out what exactly was wrong. Once I figured out what the problem was and came back to Durham, I started calling multiple mechanics in the area to fix my AC. I received quotes on replacing condenser & dryer and evaporator expansion valve anywhere from $900 - $2000. After considering my finances and online reviews, I decided to go with Quality Auto Service. Not because they were on the cheaper side of the quote. It was because they were the only auto shop who told me and warned me that condenser and dryer come together and make sure no one tries to overcharge me on the two items. They were incredibly honest and did such a wonderful job on my car. To this day, my AC runs fantastic! Couple weeks ago, I had an airbag alarm came up on my car which eventually went out. Based on my mom's recommendation, I took my car to a dealership service center where they charged me $100 to diagnose and quoted me $2100 to fix my seatbelt / airbag sensors saying all 4 sensors in my car need to be replaced in order to fix the airbag alarm issue. It's not surprising I left the shop without fixing anything there... I returned to Quality Auto Service to see if they can give me a second opinion. They checked out my car with free of charge and told me that although there was a history of airbag alarm coming on, there is no issues with my airbag system, the weight sensors in my car work just fine, and I do not need to "fix" anything on my airbag system. I am so glad I found these guys - They are so honest and tell me exactly what I need to fix instead of trying to sell me unnecessary services. I will continue to come back for any car issues. I strongly recommend you give them a call to make an appointment for waiting or dropping off because they get booked up all the time!

I was specifically told that they would check my AC and do a diagnostic for free. Then they get…read moredone and tell me I need a new a/c compressor for $2k+ which I decline. Then they give me a bill for a "a/c check" fee which I was specifically told was free. Very dishonest practices

Friendly folks. Took my inspection for my motorcycle right in without an appt. Kind of tucked away…read moreoff hwy 70. Went there off a recommendation from another business. Glad I found out about this place. Will definitely and gladly give them more business!

I visited this auto shop for the first time after my car refused to start based on positive Yelp…read morereviews. I was happy that they fit me in. It took a while, but the owner confirmed that I needed a new battery. I thought the price seemed right and was happy to find an honest mechanic. The employee at the front desk was very friendly also. I will definitely be back.

/I would like to thank Ron and his team on helping me on 11/8/2024 in getting a better car. I was…read morenervous about the whole process, but Ron made me comfortable. I came with a trade and i had already told myself that i will be driving it back home cause i didn't think it was NOTHING they could do BUT they were THIS WALKING WOMAN FRIEND this day. I'm grateful to this FRIDAY MORNING TEAM with working with me and keeping my spirits high. If you're looking for a caring place and ppl that will work with you and for you. I recommend this dealership. THANK YOU once again RON for the time you had with me.

My fiancé and I have been looking for a truck for him and called Matthew's Motors beforehand to see…read moreif there were any dents, scratches, or rust on the truck prior to arriving. We initially spoke with a woman who was very kind and was able to work with us. This was due to us being over an hour from there. They send over a video, highlighting some minor scratches and dings. This wasn't an issue as any used vehicle is liable to have some scratches. Upon arrival, we go to take a look at the truck and see that the right front panel of the truck is not only dented but seems to have been "fixed" and "painted" with a color that did not color match. There also appeared to have been some rust on the frame that was painted over with spray painted with CHROME. Not even the color of the truck which was silver. This was incredibly disappointing. Not only did we drive over an hour but we were lied to. A complete waste of our time and gas. Our salesman was David.

Called us back within 30-minutes of leaving a voicemail for service…read more Was able to get our AC Compressor replaced on the same day. Quick and easy, seemed quite knowledgeable and was clear and direct.

He was willing to fit us in between other appointments when my wife's check engine light came on…read moreunexpectedly, which we appreciated. Unfortunately, the experience went downhill from there. He criticized our use of a FIXD OBD2 reader, warning that it could potentially brick the ECU, though it's my understanding that would be extremely rare. He then quoted over $500 for ignition coils and spark plugs on a 2009 Toyota Corolla even though only one cylinder was misfiring. When we declined the repair, his attitude changed significantly and he became confrontational, to the point that my wife was nearly in tears by the end of the interaction. We left feeling pressured and uncomfortable.

So I have to say this because right now Dakota is my hero. It is 101° outside right now and I am…read morenice and cool in my car because of him so therefore he is my hero LOL. Fat girls don't like heat and although I might be melting outside I'm nice and cold in my car.

Great location in Johnsen, County North Carolina to get Amsoil's complete services done to your…read morevehicle. Vehicles transmission differential engine cooling system in your diesel and gasoline vehicle vehicles.

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

My wife's car broke down in Raleigh. I called multiple places and these guys were the only ones…read morewilling to help. Needless to say, they got my family back on the road in less than 24 hours. I will recommend these people every chance I get.

Justin greeted me at the front desk and was extremely kind and helpful!…read more I had a nail in my tire and they were able to get me in immediately ! Definitely recommend coming here for your tire needs.

I discovered a very low tire pressure the day before a trip out of town. They were able to get me…read morein and repair the tire that afternoon. The service was quick and reliable.

I've been using Carwell Automative for a few years now for everything from brakes to suspension and…read moremore for my automotive needs that are no longer covered by warranty. I've never been disappointed or shocked by prices for repairs considering what the dealer would charge. The work is outstanding! Don't hesitate to use Carwell's automotive if you want work done right at a fair price!

We brought our 16 year old Subaru Outback to Carwell Automotive in Clayton to have the front and…read morerear differential serviced. Since it has 92000 miles on it we also asked for the car to be checked for other routine maintenance that it might need. The service was excellent. Jeff was very helpful and answered my questions clearly. He told us what was needed now and what services would be needed in the future. The car runs great. We have been looking for a reliable and trustworthy mechanic. We believe that we have absolutely found that person! We highly recommend Carwell Automotive!

I called on a Tuesday afternoon because I needed to drop my vehicle off Saturday morning to have my…read moretailpipe fixed that is separated from the muffler. The guy I spoke to over the phone said I could drop it off first thing Saturday morning. I have to be in at work starting at 1:30pm that day too so I asked if they will have it done before that. The guy said "oh yeah, we'll have it ready for you before then." I dropped it off that Saturday at 8:30am and received a phone call later around 10:30am saying that my vehicle was ready for pick up. I went in and the guy said if I was aware about the tire. Confused, I asked him "what about the tire?" and he said that there was a piece of fence stuck in it so they patched it. This is not what I brought the vehicle in for so I went outside to see if the tailpipe was patched and it was still separated! I went back in to inform them why I had brought my vehicle in originally and they had no idea what I brought my vehicle in for originally. They proceeded to inspect my vehicle to examine what needed to be done, got me a quote and said the muffler and tailpipe had to be fully replaced. I asked if they could do it that same day despite me having to go into work later. He said they couldn't get it done that day because they don't have enough staff and would have to order the parts. So not only was I charged for a service I never requested, my time was completely wasted, and the service I had requested over the phone was never accurately annotated/documented to ensure that my service was taken care of on my vehicle. Not to mention, if you don't have the parts available why would you tell me over the phone that my vehicle would be fixed that same day? Complete lack of attention to detail, communication, and consideration.

If I could give zero stars I would. Terry, the owner, asked me to drop my car off on Wednesday…read moremorning to get an alignment, state inspection, and help me figure out where the knocking in my front end was coming from. Wednesday 4:30 pm he says he didn't get to it but would get it in the morning. Thursday 5 pm he says he didn't get to it but he promised to Friday morning. Friday at 5 pm. He didn't get to it and says he might get it Saturday but they close at 1. At this point I'm highly irritated and say I'm picking my car up Saturday morning regardless of work being done or not. He says he's never had anyone ask for so much work (???) and never attempted even the alignment or state inspection. He had told me before I dropped it off to write down all the symptoms of the knocking, jerking when driving, and difficult steering problems and what has been done so far. I did. Apparently literacy is not one of his skill sets because he took my writing of what has already been done as things I wanted him to do....um NO! Too bad that his employees didn't understand the concept of a dash cam when they were in my car burping, farting, name calling other patrons, and going out for lunch! He said that all components were carefully checked but my car was on the lift for all of 4 minutes which would not have been enough time to remove and replace the belly plate,inspect all parts of the suspension and steering, and actually check anything. Again....dashcam proof. Stay far away!

Quality service at a reasonable price. He always come through when I need timely service.read more

He figured out the wiring problem and got my car back on the street. This is my go-to mechanicread more