I stopped in at a more local to me Jiffy Lube in the downtown Clayton area because of some issues…read morewith another locations's service. We'll let me tell you that I was thoroughly impressed by the level of service I received. I was greeted by a tech who came out to my car, asked what services they could perform, then scanned my door panel sticker and pulled me right into a service bay. The technician was thorough, asked a few questions, and sent me on my way with a smile. Not much more you can expect. This will be my go-to location going forward. Thanks for a great experience!

Came here to get an oil change/ break fluid drain and was here longer than expected, the lady…read moreupfront was a little rude because she was in a hurry to go home and she was kind of rushing me and my boyfriend for the payment and how we were gonna handle it but we needed to communicate about it beforehand and she just kept asking repeatedly, one of the mechanics were really nice and helped us out and was more patient with us for payment i forgot his name but he was a nice gentleman. The outcome for my truck was perfect it was running normal like usual just really didn't like how the lady upfront was quite rude just because she was in a hurry to go home which i understand but customer service still matters even if you are in a hurry to go home.

These guys have always treated me well, very friendly and do a fast, good job on my oil change and…read moreyearly check up for license renewal. I highly recommend!

Brought my car in for what I thought would be a quick oil change. I typically do my own maintenance…read moreso I know my drain plug and oil filter assembly were in fine shape. They guide me in and get started, the guy up top tells me my filter assembly cap is loose enough to be taken off by hand. These are only supposed to be hand-tightened to avoid being stripped so I was unconcerned. They put a new filter in and try to hand tighten it but can't so they crank it down with a ratchet wrench against what I told them I typically do. Fifteen minutes go by and the guy under the car comes up and tells me my drain plug is stripped. They tried multiple attachments and couldn't get it off. Considering I do my own maintenance I know for a fact my drain plug was not stripped before arriving at this shop. I ask what they're going to do for me, if they would replace the plug they damaged. Guy tells me that they don't carry plugs for my make and model and walks off. I sit there for 15 more minutes waiting for someone in charge to come speak to me to no avail. The same guy comes back and asks me if I need anything and I said "yeah I need you to tell me what you're going to do for me since you messed up my drain plug" he tells me I'm free to go and then tells me that he would tell me the truth if he was the one that stripped it. This shop is run by liars. Do not give them your business. Do not trust them to even commit to their 10-minute oil change promise as I was there for 40 minutes while they damaged my vehicle and offered no reparations for the damage they caused. If I could give them a 0/5 stars rating, I would.

Oil & Filter change completed on time. Shamaal Powell was professional & personable. CheckEd…read moreengine air filter, and it was ready to be replaced. I didn't have to ask, they did it as part of a complete service check along with topping off fluids!! The amount charged was surprisingly a lot lower than the dealership, and I didn't have to make an appointment, or wait. I highly recommend this Strickland Brothers Clayton location. Will definitely be back :)

I needed an inspection and as always, I go to Strickland Brothers right down the street. No matter…read morewho works on my vehicles, all employees treat me with the utmost respect and courtesy. I was given a bottle of water before I even got out of the car. Never any issues whatsoever. Even though they don't perform any service work on my cars, I watch them closely as they work on the vehicles of others. They DO upsell on some things, but aren't pushy when a service is declined. Hard to ask for more than that.

I've been using Carwell Automative for a few years now for everything from brakes to suspension and…read moremore for my automotive needs that are no longer covered by warranty. I've never been disappointed or shocked by prices for repairs considering what the dealer would charge. The work is outstanding! Don't hesitate to use Carwell's automotive if you want work done right at a fair price!

We brought our 16 year old Subaru Outback to Carwell Automotive in Clayton to have the front and…read morerear differential serviced. Since it has 92000 miles on it we also asked for the car to be checked for other routine maintenance that it might need. The service was excellent. Jeff was very helpful and answered my questions clearly. He told us what was needed now and what services would be needed in the future. The car runs great. We have been looking for a reliable and trustworthy mechanic. We believe that we have absolutely found that person! We highly recommend Carwell Automotive!

Ronnie and the crew are the best. They are honest and straight forward and tell it how it is…read more Cars are expensive and he knows it and is out to save everyone a buck. Great to have an old school mechanic that knows what he is talking about.

Friendly folks. Took my inspection for my motorcycle right in without an appt. Kind of tucked away…read moreoff hwy 70. Went there off a recommendation from another business. Glad I found out about this place. Will definitely and gladly give them more business!

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Needed a tire plugged- it was 30 minutes before closing but Chris got me in and completed the…read morerepair! Even though it was end of day, he was very nice and helpful- great customer service- would recommend

Jeremy at the front desk was so kind and helpful! Appointment was easy to make and i will be coming…read moreback if my car has any trouble again.

Hands down, this is the best auto shop I have ever been to. They are honest, friendly &…read moreprofessional, and affordable. I drive 30+ miles from Durham to get my car fixed at Quality Auto Service, and I will continue to be their loyal customer. And these are the reasons why YOU should also consider them giving your business :) About 3 months ago, my AC stopped working on my 10-year-old Honda Civic when I was on a road trip. I made an emergency stop at a random auto shop to figure out what exactly was wrong. Once I figured out what the problem was and came back to Durham, I started calling multiple mechanics in the area to fix my AC. I received quotes on replacing condenser & dryer and evaporator expansion valve anywhere from $900 - $2000. After considering my finances and online reviews, I decided to go with Quality Auto Service. Not because they were on the cheaper side of the quote. It was because they were the only auto shop who told me and warned me that condenser and dryer come together and make sure no one tries to overcharge me on the two items. They were incredibly honest and did such a wonderful job on my car. To this day, my AC runs fantastic! Couple weeks ago, I had an airbag alarm came up on my car which eventually went out. Based on my mom's recommendation, I took my car to a dealership service center where they charged me $100 to diagnose and quoted me $2100 to fix my seatbelt / airbag sensors saying all 4 sensors in my car need to be replaced in order to fix the airbag alarm issue. It's not surprising I left the shop without fixing anything there... I returned to Quality Auto Service to see if they can give me a second opinion. They checked out my car with free of charge and told me that although there was a history of airbag alarm coming on, there is no issues with my airbag system, the weight sensors in my car work just fine, and I do not need to "fix" anything on my airbag system. I am so glad I found these guys - They are so honest and tell me exactly what I need to fix instead of trying to sell me unnecessary services. I will continue to come back for any car issues. I strongly recommend you give them a call to make an appointment for waiting or dropping off because they get booked up all the time!

I was specifically told that they would check my AC and do a diagnostic for free. Then they get…read moredone and tell me I need a new a/c compressor for $2k+ which I decline. Then they give me a bill for a "a/c check" fee which I was specifically told was free. Very dishonest practices