1. Affordable Auto Repair

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Clayton, NC

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Affordable Auto Repair

3.0 (4 reviews)
Closed • 8:00 am - 6:00 pm

Services - Affordable Auto Repair

Auto engine repair

Auto HVAC repair

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5 years ago

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10 days ago

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8 months ago

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1 year ago

Great service I love the new process. No waiting in a lobby easy drop off and pick up. Great communication.

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Strickland Brothers 10 Minute Oil Change

Strickland Brothers 10 Minute Oil Change

(18 reviews)

These guys have always treated me well, very friendly and do a fast, good job on my oil change and…read moreyearly check up for license renewal. I highly recommend!

I visited this Strickland Brothers location at approximately 11:00 a.m. on July 11, 2026, intending…read moreto get an oil change. Unfortunately, I left without receiving service because of how I was treated by an employee who identified himself as the manager. When I entered the parking lot, one employee told me to wait while they decided which bay I should use. I moved forward slightly to let a car out behind me, and a second employee also instructed me to stop and hold on. A few minutes later, another employee inside the bay began raising his hands in frustration because I had not moved forward. I apologized and explained that I had not seen him signaling from inside the bay. Instead of acknowledging the misunderstanding, he gave me a visibly disdainful look and ignored me when I greeted him and explained that I needed an oil change. When I asked why he was treating me that way, he responded, "Why were you all the way out there and making us come out in the hot sun?" I explained that two of his coworkers had specifically told me to wait. His response was, "I am not one of those two people." I then asked to speak with the manager. He said that he was the manager and rudely asked, "What are you going to do about it?" At that point, I thanked him for the rude treatment and left. Miscommunication between employees can happen, but blaming and belittling a customer for following the instructions given by other employees is unacceptable. A manager should be capable of resolving a simple misunderstanding without hostility, contempt, or intimidation. I will not return to this location. I hope the company reviews the incident, including any available camera footage, and addresses the manager's conduct.

Affordable Auto Repair - autorepair - Updated October 2026

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