My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

As a previous poster has said, best air-conditioning repair, period. Williamson auto has been…read morespecializing in air conditioning and heat for many decades. If your car doesn't cool you off or keep you warm, only place in town, or the state, that can fix the problem once and be really done without gouging you or screwing you over. Brian and Sharon are easy to deal with. Some people think their prices are a little high, I say it's worth every penny. I don't like being given a load of crap to make the shop money, and they won't do that. Don't take your investment to a basic mechanic to have them do something they don't specialize in. Williamson Auto specializes in fixing your car the right way and more! They do honest work, and what their estimates say needs to be done, that's it. Brian, the mechanic, knows what he is doing. One of the few shops around that will give you an estimate and stick to it. If he says something needs to be fixed, then it does. And same goes for if he says it doesn't yet need work, then he leaves you with the option of repairing something and paying for something that didn't really need to be done. There are no corporate mouths to feed, no CEOs, and no stockholders setting the prices. Keep your business in this small, homegrown, experienced shop, and you will not be disappointed. And that's all I've got to say about that....

We just had Williamson Auto replace our AC compressor. They were friendly, quick and reasonable! We…read moregot an estimate from the ford dealership in Wilson and were quoted $1,000 more than Williamson quoted. Support local businesses! Honest good people!

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

Great customer service. I came in for new tires on my Honda. My car was taken back in less than 10…read moremins from the time I walked in. They treated me like a genuine person which is nice. Some establishment just want to get you in and out. 11:25am ***Just an update. Been here for 3 hours now with no update. I'm getting a lil anxious to get out of here now.

They charge a bunch to replace the battery and the technician broke the plastic floor board and…read moredoor liners. The tech didn't know what he was doing. There were dents we noticed also.

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!