Looking for a used vehicle, I went to Horne Ford. I've done business with the Horne Auto Group…read more(Kia) for years. Met with the sale's rep, Dominick. Super nice guy. Dominick was very professional, knowledgeable and personable. After settling on a vehicle I was turned over to Finance, which was a whole different story. After being pressured to purchase different add-ons and advising finance I wasn't interested, the pressure continued. At one point my wife and I took pause and walked out. Meeting with Dominick I told him my concerns. I basically was ready to throw in the towel. Talking with Dominick amends we're made. I'm going to say if it wasn't for Dominick this deal was dead. I won't let my finance experience sour me on Horne. Dominick gets 5 stars.

bought our truck here, great customer service. this review…read moreis 5+ stars mainly because of Noel in service depart. we ask for him every time. he's excellent and puts his customers first.

I e been going here for service for a few years to get regular oil change and tires rotated. Every…read moretime I go in, they always find other things wrong with the vehicle. Last summer, they informed me my shocks were bad and needed replaced. No problem. They had my car for THREE WEEKS! They did get me a rental in the meantime, however. I recently took the car back in for a whining noise and they couldn't find it. I took it elsewhere and they found the noise immediately. Along with a bunch of other things wrong with the car including THE SHOCKS (replaced last July). Estimated cost to repair was going to be over $6,000 from this other place. Hyundai would have charged me twice the amount! I called Horne Hyundai about the shocks and they said they had a 1 yr/10,000 warranty. I had 10,200 miles on the shocks and they wouldnt honor replacing them. Most places are 2-5 year warranty or 25,000 -50,000. Needless to say, I traded my car in elsewhere and got a new car. Other places I have talked to said do EVER go there again as they have had numerous complaints about their "maintenance" department and lack of good mechanics.

I took my 2018 Santa Fe Sport with 49335 miles on to get a leak looked at and repaired. First I had…read morean appointment and waited 30 minutes for the service . They had my car for 4 hours while I waited and found I needed a valve cover gasket. They also did an all point inspection. My total quote for everything they listed besides the gasket , fuel induction service, 4 wheel alignment, remove and replace brake fluid, remove and replace coolant and remove and replace all 4 cylinder spark plugs and that quote was over $2,300. I had them replace the valve gasket to fix the leak and make my car not smell leak burning oil, plus the all point inspection which all came back checked and ok now was $888.18! I drove home and parked it. When I drove it the following Monday it still smelled like burning oil, my window washer fluid was squirting from the passengers side of the hood, nothing on my windshield, my coolant is just above the low mark and my right rear air tire cap is nowhere to be found! While looking under my hood I noticed I have 2 Slashes and a hole in the black hose leading to my windshield washer, nothing cracked from heat, looks less legalizes and a gouge from a sharp tool. I was offered a car wash with my service which I didn't get after 4 hours and almost 1,000 dollars in alleged service. I am a single women in my 70s and I drive from Gilbert because my local dealership can never get me in. I know a large amount of single gals that I would share my praises to but I am not happy with this service nor the fact that you took advantage of a senior women who lives beacon a tight budget. I won't be returning with my business! I was always a Toyota lady but wanted to try this SUV which has cost me over $7,000 in repairs and none of it covered by warranty. Stay away from this dealership, they will rip you off and leave your car with more damage to have repaired! Also I will let my friends know to steer clear of this dealership. All you had to do was actually do the inspection top things off and not damage my vehicle further. I am so over being taken advantage of!

Roberto, Jason, and Dan are exceptional individuals and made a chore - car shopping - painless,…read moreeven enjoyable. When I was without a way to get to the dealership, Roberto - the sales manager - provided transportation in the vehicle I had looked at online. Once at the dealership, we browsed the lot and I selected a different vehicle. Financing vehicles has always been an issue over my lifetime due to the inaccuracy of Experian and the other reporting agencies. However, Jason and Roberto made it seamless. More important than the upfront service and care these individuals provided to a new customer is the follow-up and follow-through following the sale. There were a few issues I discovered on the test drive and Jason and Dan took care of every one of them for me. A special shout-out of THANKS goes out to the entire Ideal Cars' team. I definitely recommend Ideal Cars, Apache Junction to anyone in the market for a high-quality pre-owned vehicle.

Dan, Luz, and Doris are amazing. Super kind and have a great…read moreselection. I like the fact that they family owned.

Just another shady company trying to screw you. Outrageously Unfair financing, extremely rude…read morepeople. Sold me a jacked up Kia at a 500% markup with a "warranty" that covered nothing. Had the car eight months and ive had to replace the entire suspension system so far. THESE GUYS WILL SCREW YOU OVER.

Did not buy here because the ego of the salesperson Rick made me feel like he was a person I…read morewould never work with..great cars...great deals even..but at my age who is a key as what.

Dad's used vehicles is an amazing place to buy. I have had my Tacoma for a lil over a month have…read morehad some issues with the vehicle which Rick and Chris both have taken care of the issues with no problem. The buying process was simple and smooth and they were very nice and helpful through out the whole process.I love my truck and would HIGHLY recommend dad's used auto to anyone 9/10!! Thanks again guys

I have always bought my vehicles from Dads Used Cars. They treat everyone fair. Reasonable prices…read moreand honest people.

We had an issue with our van A/C. The owner Thomas got involved and resolved the issue and we are…read moreextremely happy with the results.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

***BUYER BEWARE*** I…read morevisited this dealership today to test drive a 2011 Ford F-350 that had 88,000 miles on it. Before I decided to test drive the vehicle and travel 45 miles, I asked questions of the Internet Sales Team about the Truck. I asked if the Truck had ever been used as a 5th Wheel. The Internet Salesman told me that it had not and assured me of this. I wound up test driving the truck with my wife in the passenger seat and a Salesman in the back. The steering was awful and uncontrollable traveling down the freeway at 65 MPH. It was apparent that the Truck had significant suspension and alignment issues. The Salesman suggested that I wait until after returning to the dealership to test the 4 wheel drive in their lot. I didn't listen, cause problems will be identified at a high rate of speed. Certainly, those problems were. The Truck stalled when I pulled back into the Dealer Lot. They wanted $28,000 for something that would have costed an additional $15,000 in repairs. Once the test drive was over, I looked under the bed liner of the Truck to see if there were any holes indicating that the Truck was used as a 5th Wheel. Sure enough, there were holes concealed under the bed liner and they lied about it. Typical small dealer hustling honest people. I decided to make an offer on another vehicle for $30,800 that had 126,000 miles on it. They lost the sale over $1,200. I am very thankful that I have no ties to ownership of a vehicle that came from this wasteful, pathetic dealership. This type of place is the reason people hate going shopping for vehicles and a Great Reminder, stay away from doing any business with this dealership. I should have known better, I typically only go to name brand dealerships. What is 'Trucks Only'? An overrated place to ever visit and a sad name for a dealership. Stick with the major dealerships. The folks at this place are substandard by definition of the word. The good news is folks that there is help to be found. Please go to https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc. The dealerships are heavily regulated by the FTC, please file your valid complaint on the website and let your voice be heard. The dealerships face large fines for unfair and unsafe business practices. Michael J. Marcellette

Had a wonderful experience with Shannon! My husband and I are in the market for a truck and 5th…read moreWheel. We are doing our do diligence and investigating our options. Shannon was very helpful, knowledgeable, and patient. Really appreciate that! Thank you Shannon!