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Ideal Cars

2.6 (30 reviews)
Closed 9:00 am - 6:00 pm

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Sarah K.

We were looking for a used truck to use for deliveries, Dave hooked us up with a white 2001 f150 and we've been completely satisfied with every interaction thru the financing to payoff Ideal Cars was.... the Ideal place to buy a vehicle! I would highly recommend if your in the market for a used vehicle.

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6 months ago

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16 days ago

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3 months ago

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7 months ago

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10 months ago

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1 year ago

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7 months ago

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1 year ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

Never buy a car from this lot they lie and stoled my money and ruined my credit for a car I drive for 2 weeks negative stars

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6 years ago

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3 years ago

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7 years ago

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7 years ago

Brett & Rebecca are the most helpful ever. They help get the best ever car at an AMAZING price! I'll never go anywhere else!

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13 years ago

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12 years ago

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8 years ago

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12 years ago

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12 years ago

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7 years ago

Awesome service . Thank you for your help Brett and Rebecca!

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9 years ago

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9 years ago

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11 years ago

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10 years ago

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14 years ago

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Ask the Community - Ideal Cars

Review Highlights - Ideal Cars

Brett & Rebecca are the most helpful ever.

Mentioned in 3 reviews

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Robert Horne Ford

Robert Horne Ford

(251 reviews)

First of all, Jason Beardsley is the MAN to go to and do business with. He was able to get my…read morehusband set up with a good reliable car. I honestly quite enjoyed talking with Jason. Now, this interaction ALONE would have gotten this business 5 Stars...the reason why i am marking this 3 stars is due to Ray Velasquez. This man has a fragile ego and will make snide comments if you say anything to the effect of not wanting extra miscellaneous warranties (they are a waste of money TO ME and is SHIT i don't need). He stated "I guess people prefer to pay full price for their repairs." WOW. Someone got their feelings hurt yet this is a PROFESSIONAL TRANSCATION. Personally, i would opt to go with the other Finance guy at this establishment. I nearly wanted to walk due to his incredibly rude comments. I apologized (though i don't think i needed to) for hurting his feelings as this was nothing personal. I would return to the establishment but i will NOT be working with Ray again. Yikes.

I purchased a 2020 Explorer ST new from Robert Horne. The sale was easy and fair…read more The vehicle has always been serviced at Robert Horne. I have had two unnormal service experiences with them and they had no interest in resolving them. The first one was a few years ago when the vehicle had a serious vibrate at highway speed. The vehicle had less than 20,000 and never in an accident. I had their service department inspect the cause of the vibration and was told the tires needed to be replaced and they offered to replace them at 20,000 miles for $3,000. I refused as the tire wear was normal and it was an issue with the tire, not maintenance. I contacted the tire manufacture, Ford Corporate and NHSTA. After some research by myself, the tire manufacture placed pads inside the tire to reduce road noise, but with the heat in Arizona, they come loose inside and cause the vibrate. The solution was to remove the pad, which the dealer did, after my research. They should be doing this and know this is a known issue with this tire. My current problem, with 30,000 miles, is the dealer is again telling me I need $3,100 of work for a front seal that is leaking. Now remind you, they are the only ones that have ever touched this vehicle. The service writer showed me photos of it, and I questioned why this was not brought to my attention previously as you can see it has been leaking for some time. Did they do this intentionally to let the vehicle get out of warranty? I did research and found this too is a common issue. I then contacted Ford Motor Company. I immediately received a call from Sayda Mendoza and has been doing everything she can to help me. She told me Ford would be covering this but needed to contact the dealer. It has been two weeks now and she has left several messages for the Service Manager Ramey, and she is telling me he will not reply to her. WOW! The service manager will not call back a representative from Ford? Not teamwork and I am sure if I tried to call, I would have no better luck. She has told me she has escalated this on her side. I told her I can take it to San Tan Ford to resolve the issue. She will reach out to San Tan Ford. Think twice about buying from Robert Horne if you plan to use their service department. Today (March 19th) I called Robert Horne, as the Ford Corporate representative informed me that she still had not received any updates. I asked to speak with the owner but was transferred to Brett. I'm not sure of his title, but once I explained the reason for my call, he seemed genuinely interested in helping. He identified me by my phone number, said he had printed out all of my paperwork, and told me he would transfer me to someone he believed could assist. That person was on another call, so he placed me on hold. While I was waiting, he checked in several times to let me know he was still working on it. On his last update, the call disconnected -- I'm hoping it was accidental. I waited for a call back, but none came. One notable thing he said while I was explaining my issue with the service department was, "They have had issues."

1st Auto & Marine - My new car 2019 Toyota Highlander

1st Auto & Marine

(19 reviews)

My wife and I drove in from Orange County to buy a truck for our son, who used to live in Phoenix…read morebut now lives in Durango, CO. !st Marine was the second place we came to. Mir took care of us. I'm very skeptical of used car salesmen. Who isn't? His office is in Apache Junction, and not in a great part of town, in my opinion. It's well off the beat and track, a good 10 minutes from the freeway. He had a 4WD Ram truck that we were intersested in. For the price, it was in good shape. Looked good inside and out. There were a few things about it that needed fixing. The light at the rear license plate was not seated properly and needed securing. Same for the electrical panel on the driver's side armrest. Rolling up the power windows made it come out of it's seating. Still, minor issues. We drove it and it seemed good. We consulted with both our sons, who know cars better than us. Mir would not negotiate the price. He let us walk the first time in. We left and discussed it, consulted more with our sons. One thing that bothered us was that Mir would not consent to us taking it to a shop to have it checked out. We were suspicious of that. Still, after consulting, discussing, and praying about it, we decided to pull the trigger and purchase it. Mir does seem like a nice man. He threw in a 3 month, 3000K mile powertrain warranty as part of the deal. I don't know if it's worth anything, as we have not had to use it. When we were going through the purchasing process, it was bright outside and we wore our sunglasses. After we bought the truck, we later noticed that one of the doors was a slightly different shade. It had been repainted. This was not something Mir told us about. When we called him later, he told us that it had some kind of minor damage. He was not forthcoming, which is what you'd expect from a used car salesman, right? Still, disappointing to me. Well, that was over a month ago. Our son is now in possession of the truck and loves it. There do not seem to be any major issues. That is relieving. Overall, I give our experience three stars.

I had a good experience at 1st Auto and Marine. Mir provided great customer service, taking the…read moretime to understand what I was looking for in a vehicle. I appreciate his willingness to negotiate a selling price. If you are considering purchasing a used car I recommend 1st Auto & Marine.

Ideal Cars - usedcardealers - Updated May 2026

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