Ok it's time to do some venting! Folks.... If you live in Tucson, Arizona DO NOT go to the new Hooters on Broadway if you like good service! I used to be a Hooters girl, so I know how things are supposed to work! We sat there for the first 30 minutes and weren't even given drinks. I then got the manager who finally got a server over to the table. I asked for coffee (which is on the menu by the way), but was told that this Hooters does not carry coffee. We ordered wings and the server Megan repeated the order back then took it to the kitchen. When we got our food, the orders were wrong! They made my wings naked and my boyfriends breaded. When I brought it to the waitresses attention, she didn't offer to get her manager, nor did she offer to have the order corrected. She just waddled her malshapened ass off. We tried to be patient and was just going to blow all of this off. Afterall, if I'm going to be forced to pay for food I didn't order or want, we might as well try to eat it or take it home for dog treats! My boyfriend had ordered Blue cheese with his wings and asked to have another one. The incompetent idiot of a waitress brought him ranch. I swear they were now doing this crap on purpose! I understand they are new, but how many screw ups can you have?!? They had hardly any waitresses on the floor, and 4 hostesses walking around doing nothing. All of them had attitudes from hell! They should have had the hostesses start serving tables, if indeed they were that slammed and incompetent! I did Monday Night Football nights at Hooters which were more packed, with less staff, and had less screw ups! was so pissed I called the manager Alex at the Hooters Marana store to figure out what to do. I will be paying a visit to corporate after the holiday! In the end the manager took off one order of wings off the bill. When I went to pay, my bill was 13 dollars and 12 cents. I gave the waitress 20.12. She had the nerve to say have a good night and attempt to leave without bringing back change! What the hell?!? She actually thought she deserved a seven dollar tip for this crap?!? My boyfriend actually stopped her and told her we wanted the change back, I at that point was speechless and trying not to sock her in her face! She actually got offended that I wanted my change back! There were so many things we as Hooters girls would have been fired on the spot for at one point in time! They couldn't even do a birthday song right, and it took them over 15 minutes of standing there clapping like idiots to get it together. Until Hooters gets it together, I will not recommend this new one to anyone! In fact, if you want a great sports bar on the eastside of town, go see the girls at the Tilted Kilt Pub and Eatery! They have better attitudes there, are friendly, and don't have all this screwed up shidiggidy! Oh and apparently the Hooters standards for girls has gone way down. Most of them looked like girls who couldn't make it in the strip club or football line backers stuffed in Hooters gear! Some even had make up all over their uniforms because they don't know how to correctly cover up their tattoos! That is not very sanitary by the way! They are so lucky my boyfriend wouldn't let me live feed this mess! It would definitely make ALL Hooters look bad! As a former Hooters Girl, I can honestly say I was embarrassed for them! Apparently this store has no clue what they are doing!
#Sheesh #IncompetentStaff #SorriestHootersInTucson read more