The food was okay, the service was so-so. The decor was great. I went in for a late lunch/ early dinner. All said... it was really only okay. read more

We liked our OUTSTANDING waiter, he worked his tail off and never let us want for anything !!!!! THANK YOU NICK TREVINO!!!!!!!! read more

First time we went a few months back it was fair. Thought we'd have a business lunch there with clients. Party of 7. Upon arrival, two of us were there first to get a table. I think there 8 or 10 people total inside eating. We were told by the hostess that our entire party would have to be there before they would seat us. Again, the place was EMPTY! So we stood there waiting for a few minutes and a server came up and told her not to seat us in the section with larger tables for 8, because that waiter was in a pissy mood. So they were going to cram 7 of us around a table for 6. At this point, I asked if we were an inconvenience, and she rolled her eyes at me. Therefore we left. I realize many are struggling- but if you'd rather sit at home and collect unemployment, then do that! Do NOT work in food service! read more

Hook & Reel Cajun Seafood & Bar - They would seat us until our whole party arrived- (they were actually in the parking lot) as you can tell- they were busy. - Seafood Near Me - LUBBOCK, Texas

I have found my spot for crab boils. WARNING: You must wear your bib. I was once told, if it ain't messy, it ain't good. Best seafood in Lubbock by far. Crabmeat fries are delicious. Lunch time boil is a great value for your money. Big shoutout to Bre, this was my first time here and it was amazing. Thanks Bre. read more

Hook & Reel Cajun Seafood & Bar - Lunch boil crab and shrimp, crabmeat fries and a delicious tea. - Seafood Near Me - LUBBOCK, Texas

Service is incredible, food is excellent. Even my wife, who hates seafood, loved the chicken. We will keep coming back for sure. read more

My husbands absolute favorite place to eat. Never disappointed. The lobster bisque is my favorite and the crab salad is always crisp and great. Service is great every time we go as well. read more

Hook & Reel Cajun Seafood & Bar - Lobster Bisque, Fried Calamari, Crab Meat Salad, and The Cajun Boil - Seafood Near Me - LUBBOCK, Texas

The food was hot, fresh and staff was knowledgeable and friendly. The shrimp were big and delicious

It got the craving out of the way. Portions are decent and atmosphere is friendly. The servers Kim & Capri entertained our corny sense of humors. Will absolutely come back again. read more

Hook & Reel Cajun Seafood & Bar - Got too excited here's a picture of the aftermath lol - Seafood Near Me - LUBBOCK, Texas

Finally,we have a proper seafood restaurant in Lubbock,they seated fairly quick,and after we ordered food was cooked to order and brought out still hot.I thoroughly enjoyed this place and will be back soon. read more

Hook & Reel Cajun Seafood & Bar - Part of the menu. - Seafood Near Me - LUBBOCK, Texas

The food is not what I ordered and all they said they could do is free hook & reel special blend sauce.

We enjoyed the seafood boils we had although it could have been better seasoned. The waitstaff was a bit slow and failed to refill our tea glasses which is a pet peeve with my family. read more

Came in at around 6 and the place was hopping! The hostess and manager were at the front and were so sweet. Our waiter was very considerate and helpful. If you're ordering a margarita, the mango one is great! The calamari appetizer was yummy and we ordered the Cajun boil, a crab cluster and half pound of crawfish. The original Cajun, spice level: spicy was the perfect amount of heat. Everything was so delicious and we left nothing for leftovers. We will be coming back! read more

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Great food. Great service. We enjoyed the Hook & Real seasoned boil! Everything is fresh and tasty!

Too pricey and the food was not too bad but not great! The service was mediocre at best!

I have had hook n reel in Amarillo and loved it...however the one here in Lubbock was horrible. I ordered crab legs and shrimp in my boil. The crab was super soft and grainy, and tasted super fishy and not meaty at all. The shrimp was super chewy and undercooked. The service was okay, however it seemed they weren't interested in helping, and just helped me to get me out. Will not return to Hook n Reel jn Lubbock. read more

The manager is an asshole. The music they play is straight from a strip club. Their menu has different prices for the same thing. Service is horrible. There corporation email will not answer or address problems. I will never ever eat there again. read more

Amazing crawfish! Always good service. Get the all blend seasoning sauce. It's AMAZING!!

Great service, food and margaritas! Be sure to have Matty make your margarita! Coconut shrimp is delish!

I had the Shrimp & Catfish Basket with Cajun fries, a salad, and an order of hushpuppies. The best thing I ate was the salad and Cajun fries. The hushpuppies and Catfish were less than average. While the service was friendly and attentive, their appearance was repugnant. The food was very, very average at best. What astounded me the most was $9.00 for a 20 oz. Coors Light on tap, and no idea of the price until I got the check. Ripoff! Needless to say, I won't be back. read more

One of the best places for affordable and flavorful sea food! Nicest staff and clean! I will be coming back!

Friendly staff, efficient to go process, but the food is heavily breaded and bland. Large quantities, but quality isn't there. Had the Calimari and husband ordered flounder basket. The 2 products were basically indistinguishable from each other. Zero Cajun spice? Might as well have been eating some kind of chicken tenders from DQ. The marinara sauce had a metallic taste. Won't be back. read more

My husband and I just moved to Lubbock from East Texas where crawfish is a known speciality among the locals. To prepare them, you MUST soak them in ice water, a process called "burping." This extracts the Poo from the crawfish. Also, if a crawfish's tail is straight after boiling that means the crawfish was dead before cooking and needs to be discarded. My husband and I both ordered crawfish this past Saturday at Hook & Reel and were unable to even eat them. They do not burp their crawfish which is disgusting to try and eat if not done. Also, I had a crawfish with straight tail in mine. Luckily, I knew better than to try and eat. Sauce was delicious. We both just ate the corn and potatoes then left disappointed. Waiter Ashton was very attentive and polite. Service and atmosphere were great. read more

Outstanding service and food was absolutely awesome and cooked to perfection and spiced perfectly. That's all I got to say.

Great service great servers never once we have we had a bad server aways on point don't let me started about the food

Get the Hook and Reel special blend on your boil (hot or spicy), it's great flavor! Gumbo is NOT GUMBO. But Crab balls are yummy! I could tell management was bothered we sat at an 8 top with 2 adults and 4 kids but that's where the hostess sat us. We still spent $130. Justice, our waitress, took the gumbo off our ticket after I told her "that's not real gumbo" that was super nice of her and management. I'm glad to see more seafood in Lubbock. I'm not sure I'll trust raw oysters just yet, Lol. the closest ocean is hours away and it's the Gulf! Yuck lol. I guess I'm an oyster snob. read more

Food was delicious and service was great! I was with a group of 4 and everyone ordered different boils. We were all happy with the flavor alerts chose. The Cajun spicy was my choice of seasoning and it was warm and tasty. read more

The shrimp chips that was brought out were good. Rice cakes basically. We walk in and the hostess never even smiled. Attitude central. We wondered if it was the one that wrote a nasty review about Management. Anyway, calamari was tough and really greasy. My crap salad was nothing to write home about. Lettuce was fresh. My date's catfish po-boy....where to start... First, we had to request silverware but only got forks. The sandwich came out as a huge greasy, greasy pile of fried fish. There was no way to eat it. There was no knife. I didn't have the heart to take a picture of the mess. We left disappointed and greasy. read more

Drinks were good, that's about it. Seafood was sub par at best, wouldn't go again. As packed as it was, unexpected better.

The food was amazing! Service was great Thanks Hunter!!! You did great We will definitely be back.... Amazing!!!!! read more

Best seafood boil in Lubbock! We ordered three separate boils with different seasoning and spice levels in each. All three were delicious. Our favorite was the Reel Catch (lobster tail, snow crab, shrimp and muscles) with the special blend flavoring and spice level fire. read more

Hook & Reel Cajun Seafood & Bar - The Hook & Reel Specialty Large Catch - Seafood Near Me - LUBBOCK, Texas

Great food, Service was amazing. Hunter was very knowledgeable with the menu. His customer service was top notch. Will definitely be coming back in the near future. read more

Best service ever food was so good and ready right away the drinks were so good I would of taken pictures but we tore it up fast

Very busy and most cant get in less than 1.5 hours after 5pm. They kinda have a system but it doesn't matter. You go after 5 expect to wait.

Food and service very good. Very loud to the point of hurting my ears live entertainment not that good.

(This review is long overdue as I meant to post it about a month ago.) My family and I (a group of 7) went to Hook and Reel on Feb. 20th for dinner. My brother and his roommates got there first and were told there was a 45 minute wait, so they got on the waitlist, and we all walked over to the bar to have some drinks while waiting. There was only one bartender and she was busting her butt so we waited patiently to order. My two siblings and my brother's roommates order first, and when it was my turn I told her that all of the drinks will be on one tab, to which she replied with "oh, you're all together?" I said yes and my parents and I ordered our drinks. A couple of minutes go by, and a manager (I think she was asian) walks up, gets in my dad's face and loudly asks "what's the problem over here??" As my poor dad looked at her in utter shock and confusion (as did the rest of us), she continued with the loud questioning.. "What's the problem? Are you the group of 20 that got in my hostess' face and made her cry?" She then looked over at the bartender and asked "if this was the group" to which the bartender replied "I think so." (There were two other couples sitting by us in bewilderment and watching all of this take place.) Then this manager abruptly walks away and another few minutes later, another manager comes up and apologized to us for their mistake. Finally, our bartender makes us our drinks, while saying she wasn't initially going to serve us because she thought we "were the group of 20 that got in the hostess' face." We noticed that there was a camera by the bar, and we were all confused on how such a mistake was made... shouldn't a manager at least CHECK the camera and VERIFY it's the right person before any sort of confrontation? Couldn't she have noticed that we did NOT look like a group of 20?? Either way, it was humiliating. One star because our waitress Bree was awesome. read more

We sat at the bar. Chris was an awesome bartender. Explained the menu, let us sample the sauces and took amazingly good care of us. Food was on point. We shared a boil. It's messy, but you gotta know that going in. We will definitely be back. read more

I had good service but the food was not great. The beer was warm, no wet wipes like at most boil places. Also only a boil side place to eat, so if you enjoy the fried foods more it won't be for you. The food was okay but bad for the price. In Lubbock Tx where I'm at you'll be happier at Joe's Crab Shack read more

Quality of dishes served and poor service spent over $50 was not worth $5 . We eat out every day and are in the food industry supplying quality food products. read more

Been here before and enjoyed the food. Disappointed tonight as the manager flat out lied. Wouldn't let my 19 and 20 year olds sit at the bar, which I'm fine with if that's the company policy, but don't lie to my face and tell me that it's TABC law (which it's not), so very unhappy with that aspect. Considered leaving due to the principle of the situation, but stayed and had a very nice waitress. May revisit one day, but no time soon. read more

Good food, fast service! Lots of variety for everyone even if they don't enjoy seafood!