There are so many beautiful and stylish selections to choose in the latest styles. They all seemed…read morevery reasonably priced. The sales woman are very kind and helpful with no pressure to buy.

How I love this store so much. I've always passed by and never went inside but I'm becoming a…read moreregular now! Service is great and the prices are on the higher side but it reflects the quality. They have pieces that are 100 percent cotton! I usually never rave about clothing but this place really has me embracing my femininity. It's also so hard not to buy everything I love!

I never complain about anything. However, I will never return to this store due to their return…read morepolicies and very unprofessional consumer service by the manager at this location.

Really cute korean fashion boutique!…read more The lady owner is friendly and sweet. She greeted us with smile when we walk in the store. She took time to show us around and let us did our browsing. Their price may be moderate high, but unique and good quality. Now the entire store is having holiday sale which - 20% off for everything and 30% off for accessories. Some scarves are on sale for $10. (11/17/2022) If you like moderate to high end korean fashion, come check out the store, you wont be disappointed!

Brea Mall Zara. One of the nicest locations I have been to…read more Clean, organized, friendly staff and most of the store was 30% off. Self checkout so checking out is a breeze.

Customer service needs improvement . Never been to a Zara with staff who treat customers like this…read more Also overheard an employee talking poorly about a customer.

I come here quite often and have always had a great fun experience shopping!…read more Everything is color coordinated which makes me very happy and it's easy to shop ! Kaylee has been very helpful! Definitely recommend

Nyah was a fantastic help with my purchase. Great…read moresuggestions and can't wait to try on my new merch.

I've been a supporter of Stitch & Feather for years. I used to live much closer to one of their…read morestores and shopped there often. The staff was always so friendly, and I always had a great experience. I moved farther away a while ago, so I hadn't purchased from them in some time. When I recently checked out their website, I was impressed by how much they had to offer online. My order shipped quickly, the quality was exactly what I remembered, and what really stood out was their incredible customer service. I ordered a size that ended up being too small because it was the only size available online at the time. I was hoping it would work, but unfortunately it didn't. I emailed their customer service explaining the situation and noticed the larger size wasn't available online, but it was showing as available at one of their store locations. Their team went above and beyond. They were able to transfer that size so it could be purchased online, making the exchange process incredibly easy. Once I returned the original item, I received a full refund, including my shipping costs. That level of customer service is hard to find these days. Stitch & Feather truly went above and beyond, and it's one of the many reasons I'll continue to support them. A1 customer service--I can't recommend them enough!

This is the cutest store. They're always getting in new items so even if you want to come in every…read morecouple weeks most likely you will find some thing new. I really like the vibe in here and the clothes are very good quality not cheaply made like some stores so if you're in the area definitely stop in!

I had a fantastic shopping experience at J.Crew Factory in Brea thanks to Keith!…read more I came in looking for white summer pants for an upcoming vacation and wasn't sure where to start. Keith immediately jumped in to help, bringing me multiple styles and sizes to try on. He was patient, knowledgeable, and incredibly easy to talk to. Because of his friendly approach, I felt comfortable trying on items I normally wouldn't have considered. With Keith's help, I ended up building a beautiful summer vacation capsule wardrobe. I also found out both a teacher and healthcare professional, I qualified for an additional 15% discount, which I greatly appreciated. The best part is that this shopping trip inspired me to go home and completely clean out my closet. I donated four large bags of clothing and, with just a few carefully selected pieces from J.Crew Factory (and a few items from Nordstrom Rack and some from my closet), I was able to create 42 summer outfits from only 7 tops and 6 bottoms! Keith's customer service went far beyond helping me find a pair of pants. He made the shopping experience enjoyable, helped me discover a new favorite store, and gave me the confidence to build a wardrobe that truly works for me. Thank you, Keith, for your outstanding customer service. J.Crew Factory is lucky to have you! 5/5 Stars!

Surprised (but pleasantly so) to see a J.Crew Factory pop up in this plaza -- definitely wasn't…read moreexpecting it, but the familiar "SALE" signs pulled me in right away. This brand always gives me major '90s throwback vibes, which I appreciate. The store itself is very clean, items well stocked and well-organized, with plenty of space to browse. There were only a couple other customers inside. That said, the staff were chit-chatting and didn't seem particularly engaged to acknowledge you as you walk by which put a bit of a damper on the experience. (FYI - I like to be left alone when I'm browsing, but a courtesy hello would be nice when you come in). I wandered around for a while but didn't find anything that stood out enough to buy --- the sale wasn't a wow-factor...even with 60% off clearance. Overall, it's nice to have this store here, but my visit felt a little underwhelming. Maybe need to try again for Black Friday!

I found my new hobby and joy in sewing! After taking a tote bag class I was able to gain some…read moreconfidence to try some projects at home. Celia is such a kind and patience soul! She is always willing to help and answer any questions I have. Thank you Celia!

I took beginner sewing classes here and learned how to make a tote bag! The machine and all…read morematerials were included in the cost ($65, WELL worth it!). I have wanted to learn to sew for so many years but have always felt intimidated to get started, Celia really put me at ease and was very helpful with answering any concerns that I had. I learned how to thread a machine, which for me, was one of the scariest parts of the whole idea of sewing. I was with one other girl (hey Jazzy!) and she gave us both lots of one on one attention. I feel very confident to learn now! I can't wait to take another class with Celia and gain more confidence with a sewing machine!! If you can get into one of her intimate classes absolutely jump at the chance!

Worst customer service ever!! The girls working there paid no attention to me. The boutique was in…read morecomplete disarray. Don't shop there!!

I absolutely love this store! Honestly, almost my entire closet is from here. I find myself coming…read morein up to two times a week -- sometimes even more! The style is amazing and they always have the best pieces. The girls who work there are so sweet and fun to talk to, and they always go above and beyond to help. Such a great shopping experience every time!

Cant even open during their posted hours. Have been multiple times and their hours seem to be…read morecompletely pointless because they open whenever they feel like

I'm not impressed! I've attempted to shop here twice. It isn't close for me...about 35 minutes…read moreaway. The first time I showed up about 8 months ago and the store was closed - during business hours. It wasn't even lunch time. Today I was at the Brea Mall so I thought I'd try again. I called at 12:30 PM to see if they carry the style of shoe that I was looking for. There was no answer. I called twice. I don't understand since they don't even open until 12 PM. Their business hours are listed 12-5pm. Do they open at 12 and then go on a 2 hour lunch break? I really don't get it. I showed up at their store at 1:15pm today, and just as I was parking, a young man was at the front door, changing the little sign with a Clock that shows when they will be back!! What the hell? This is my second attempt. I guess they don't want my business. It's absolutely ridiculous. This place sucks already since it's never open when you show up. They won't answer the phone either so there's that. How frustrating!! don't waste your time! The store is small anyways. Looking through the window they don't have much inventory, so I guess I won't waste my time ever again in the future. Lame!! I don't know how they stay in business.

Huge store with a very varied selection. They carry trendy but also conservative looks. They have…read morelots of sizing available and the clothing displays are kept neat and organized I often base a store on its return policy and they have a seamless return, exchange and refund policy. Very nice staff snd everyone seems to know exactly what to do. The quality and pricing is reasonable.

Poor service and arrogant staff. Ever since this place opened, I honestly can't remember a single…read moretime I've received friendly or welcoming service. Everyone always seems either overly stressed, irritated, or simply in a bad mood. A little kindness and professionalism toward customers would go a long way.