I had a good experience at Tomoko Auto Care Center in Seattle…read more They're known for being honest and not trying to sell you a bunch of unnecessary repairs -- the mechanic explained everything clearly and didn't push extra services on me. Locals also say Tony and the team are friendly and fair with pricing, so I felt like I could trust them with my car repairs

Great service, fair pricing, fun team!!! Tony helped us with both a Sequoia and a RAV ... excellent…read morework in both cases.

I went in for a standard oil change in November. I was attended to quickly and in and out in less…read morethan an hour. The shop was very dirty/cluttered and smelled strongly of oil/exhaust. I waited outside on the curb because waiting inside would have given me a migraine. This service was not even a cheaper than average. I still paid what I would pay at the reputable dealership, but the technician did not tighten the oil filter and left the dipstick open, causing my car leaked oil for the past few months. The smell was noxious and it should never have happened. I only found this out after bringing it to another servicer because of the terrible smell. I would not recommend for quality or affordable work. Speed seems to be the only priority here and not worth the trade offs to quality.

This is a real mechanic shop. Dude is polite. Works fast and I will keep going back. I don't need…read morekids from jiffy lube trying to sell me air filters

Cleared my calender and scheduled an oil change for 4/2/26. Two days later, received a text that my…read moreappointment had moved to 4/7/26...fine. During check-in on 4/7/26, frontdesk informed me that they do not stock Pennzoil, only High mileage and full synthetic oils. My scheduled $29.99 oil change has inflated to $70 (already with a $20 discount) before oil recycling and taxes; a 133% increase. Talk about "bait and switch" or "upsale". I turned around and walked out.

Very quality auto service and the people are so nice! I've come here multiple time for different…read morereasons, and every time the staff are friendly and helpful.

Another great oil change done here. They always level off my fluids in between oil changes for free…read moreif needed, which is really cool.

Junior and Chris were really awesome. Welcoming but also quick and to the point, just the way you…read morewant an oil change to be. As a women I often feel as if I'm trying to be oversold on things, but this was just what I needed for the right value. Definitely coming back!

I recently found myself an owner of a BMW 7 Series with a battery that loved to die. I knew this…read morewouldn't be as simple as swapping it the battery on my Honda, so I found Finesse Auto and made an appointment. The online booking system was super easy. The location is in a hectic little corner of Georgetown, but the moment I walked into the lobby it was clear that this place made an effort to be clean, professional, and hospitable. The customer lounge is accommodating with plenty of power and usb outlets, snacks, water, coffee, and WiFi. As they worked on my vehicle they were up front and transparent about all pricing, pointed out other issues to bring to my attention, but were never pushy or up-selling about any of the additional maintenance recommended for my vehicle. A new battery for a BMW is not cheap. I knew this going in. But I felt good about my experience at Finesse and that my car was in expert hands. Would recommend for anybody owning a luxury vehicle that needs work.

Midway through getting new tires at Costco, the tire center called and told me my lug nuts were…read morefailing but they couldn't replace them. They couldn't even take them off? I did a brief search on my phone for a Mercedes shop and found Finesse. A quick call later and I had new lug nuts ordered. I was taken aback by how friendly the person was who helped me out and how easy they made it. Quite a relief. I received a call a week later to tell me the nuts were there and I made my new tires appointment, and throughout finesse made it easy. They told me I could come down anytime and they would put the new lug nuts on for me at no charge, which meant I could make the tires appointment any time. I can tell you this was a new experience for me - in the past I generally felt at the mercy of the shop and the particular folks who were working that day. At finesse I felt like I was in good hands. Their relaxed atmosphere, the amazing customer lounge with snacks and coffee - very welcoming. The communication was clear and helpful throughout. I will be taking my car to Finesse in the future, that is for certain. Had I known about Finesse, I could have called them first for the tires themselves and saved myself the trouble. A true gem in Georgetown, this should be your first call.

I have been to this shop twice, mainly because my brother recommended them and because my regular…read moremechanic (worth his weight in gold) was too busy to take me. The first time I went in for a catalytic converter issue and it took three visits to get it right. They made good on their word--sort of--but it introduced a theme with them that I encountered later: the good cop/bad cop routine between the mechanic, Kenny, and the front desk guy, Wayne. Wayne never seemed to take any accountability, it was always a Kenny thing. That's not what I call accountability. The second, and now last, time I took my car in I had them repair a bunch of things that led to my car stalling in traffic. I dropped 3 thousand dollars on repairs that lasted me 30 miles. The brand new hose to my radiator came off and fouled the motor. Of course, even though they had done all kinds of work on the cars they day before, none of this was their fault. So, to get my car back into drivable condition, it cost me another 4 thousand dollars. Had I known beforehand that I was going to get stuck spending 7 thousand dollars on my car, I would have probably taken a different course. When I took my car to my Real Mechanic, he said that I probably had a legal case against them (though impossible to prosecute) and that my engine "sounded like shit". They said the hose looked large and was probably cranked down too hard, and that was what led to the radiator flange breaking off. Oh, and Lioe's kept my car for three weeks while they were trying to fix it. If I had known that they would take that long (and their communication was terrible) then I would have been out a car just as long as waiting for my Real Mechanic to get me in. At this point I don't trust Lioe's enough to take the car back and have it serviced under warranty, should it have engine troubles. How's that for a spot to be in? They should fix it, but I don't think Kenny is either skilled enough, or scrupulous enough, to properly fix it. Feeling quite burned by the whole experience.

Kenny is very helpful and cares. The rest of the employees are also nice and pleasant to work with…read more So far I've gone twice no complaints

Ricardo and the crew Our amazing super fast had me In-N-Out didn't try to upsell me a whole bunch…read moreof shit I didn't need good location lots of parking no wait lines super friendly customer service I would recommend this place anyone

This place is awesome! I've probably been here around 10 times and it's always been a great…read moreexperience. Consistency is key. Their entire team is friendly, knowledgeable, and seem happy with their jobs. They also always go over additional services that your vehicle may need but are never pushy about making the sale. Their lines get long so I try to go on weekdays between 1:00 and 3:00. The experience you have getting something as simple as an oil change usually goes under appreciated until you've had a really bad experience and a really great one! Thank you, Valvoline!

Wait time was long but they were very busy that day. Right after work 5:00 pm but the staff was…read morecommunicating and did a great job with service. Didn't feel pressured to add anything extra, oil change in and out.

Quick service. So quick in fact, they didn't do the light check, tire check, or refill my wiper…read morefluid. But they were friendly, polite, and reasonably thorough with the services they did do. I would chose this location again just next time I know to ask them for a more thorough inspection