We have been dealing with this company since 2006. Our air conditioner went out today. 117 degree heat.. They came told us it was a compressor that is under warranty. Our only options are 1900.00 repair or a new unit for $5,500.00.. And they can't get to it for 3-4 days.. In 117 degree heat! 1900.00 to replace a part that is under warranty and free to them.. Original price given was 1500.00, but the owner told his tech no, 1900.00 because we didn't buy our unto from them.. What?, but we've been loyal customers since 2006, guess that doesn't matter.. Great way to take care of your loyal customers.. Well not loyal customers anymore. read more

Came home from work to find my family sitting in a hot house apparently unaware of the rising temps. I had my husband call Honest Air who we've been dealing with for years. Booked solid. My heart sunk. We explained we have a disabled adult son and my best friend staying with us who just got out of the hospital yesterday from complications of Dialysis and pneumonia so the lack of air worried me. Loading up to go to a hotel is so hard with wheelchairs and such. The owner himself came out and fixed it right away. I cannot tell you how grateful I am to of stumbled on to this company so many years ago. I've never been disappointed. Fantastic people!!. Straight shooters!!. read more

Honest Air is definitely honest, ethical, and reliable. The AC was registering at 70 but temperature inside was at 80 degrees. I called other companies who quoted over 4k to repair ac. I called Honest Air and Kenny arrived-took a look at the ac and said he could repair it for $325. Within a couple of hours, the ac was cooling and I am a very happy customer! I highlyrecommend this company. read more

Called this place because my usual air conditioning tech was not available. I am very pleased with the service I received. They technician was exactly on time and was professional, polite and courteous. They didn't perform extra work and didn't charge me for unnecessary repairs. They gave me several suggestions for preventative maintenance and tips on filter changes. I highly recommend!! Did I mention they came out the same day I called? read more

My husband and I had honest air install our new AC unit. After talking to multiple companies we choose them because they were...well...honest. He was honest with his AC units and what we could do to help fix our hot living room. Most AC companies would have suggested all these crazy costly methods. He said to wait and see what a properly installed AC unit (ours was backwards with a kink in the vent) that isn't 25 years old does. They found one of our vents crushed and fixed it for no additional cost. We used them before and will continue to use them. :) read more

Our 30 year old air conditioner/heater died on Thursday. Called Honest Air for service and they came within 3 hours. Heating coil had failed and parts no longer available. Technician said they could have a new unit installed Friday morning. They came at 7:45am and were done by 10am. New heat pump works great and much more efficient. Thank you, Honest Air! read more

Quick and fair! Our AC stopped blowing cold air on a Friday night and we left messages for 5+ companies to see if we could get fixed on Saturday. Jeff called first thing in the morning and arrived right on time. He quickly identified the issue, explained it to us, and gave what we thought was a very fair price. Next time I only need to make a call to one company, Honest Air. Thanks Jeff! read more

They have done it again, excellent and honest service. Naturally we had an issue with our air conditioner on Memorial weekend, do they ever cause trouble during regular business hours? Sunday morning, within 3 hours of our phone call, we are back in business and at a very reasonable price! Mega thanks to Andrew! You guys are the BEST! read more

The Service Technician was really good but they charged me $145.00 for a ten dollar part.

Honest Air installed a new a/c unit for us last spring. We always get 3-4 bids whenever we do anything over $100. Honest Air was one of the lowest, but also had the best warranty. Long term warranties aren't given unless a company is fairly sure the consumer won't need it......because it costs the manufacturer and installer money. The installation guys were quick, efficient, and cleaned up after themselves. I highly recommend them. In fact I HAVE recommended them to several others, including our daughter and SIL, who had them put a new a/c unit in just recently. read more

This is the second time Honest AC has come to my home; the first time when my AC went out in the heat of the AZ summer; very minimal charge for parts and labor. Back this time to inspect non-functioning AC ductwork. Crawled around in a ridiculously small space and made some adjustments that solved the problem; also gave me probable next steps and potential costs if I ever want to do a larger repair. All this for practically no charge...lots of value in this visit. This company is as honest as the name and I highly recommend. I will definitely repeat as a customer. read more

I received a recommendation for Honest Air from a coworker and I'm very glad I did. I have used them several times in the past few years for both repairs and for new AC installation. Consistently wonderful service. They are professional, very accommodating and committed to quality. I am so grateful to have an AC company I know I can trust. I highly recommend them. read more

My air conditioning stopped working one night in May. When the technician came out, he said the breaker had been tripped. He flipped it back on and it was working until Sunday night. Since it was the breaker last time, we turned it off and then back on and we had cold air again. I decided to have 3 separate companies come out to evaluate the unit. I was told by each one that I needed a new compressor. This would cost $1800. I asked how much a new unit would cost and got figures from 2 companies for $5500. (The 3rd company quoted $10,000 for the same 5 ton, 13 SEER unit!! What a rip off.) I quickly became aware of the fact that if a company pays their technicians by commission, you will get a huge range in quotes. I then called Honest Air Conditioning. Kenny came out to give me another evaluation. When he finished his evaluation, he determined that the compressor was fine, the Freon was fine and all I needed was a different breaker. He called Trane, was told that I needed a 60 Amp breaker, not the 50 that I had. Kenny went to Lowe's, bought one for me, installed it and it is working fine. It cost me less than $120!! I am now using Honest Air Conditioning and highly recommend them to anyone. They have an A+ rating with the BBB and great reviews on YELP. They have had no complaints in the past 12 months. The company has been in business for many years. Don't be taken by other companies who pay their technicians by commission. Thank you Kenny and thank you Honest Air Conditioning!! read more

This company is absolutely fantastic!! Right from the telephone call to the secretary to book an appointment, to the guy that did the diagnostic on my air conditioner to the guys that came to do the repair. Had quote of $1800 for repair from another firm and Honest Air quoted me $748.00 but when they came it was only $512.00. I would not have been any the wiser if they had charged me the $748, but they went back to the manufacturer and researched to see if my parts were under warranty even though I was not the original owner, and they were. To top it all off the young men that came to do the repair, asked if they could help me with anything and I thought they were joking, but they weren't.....they put my hurricane shutters up in the rafter of my shed and that was not an easy job. This whole experience with Honest Air was the most pleasant I have had in many a year and, being a woman alone who generally gets taken, this was truly HONEST. Shirley Laliberte read more

I have used Honest Air twice now. Once for heating and yesterday for my air conditioner. They show up when they say they will, very honest and fair with their prices. Kenny is the technician that came to my house both times. He explains thing well and is very easy to talk to. I highly recommend them and Kenny. Thank you for making us cool again read more

I have to disagree with must of you, because I called Honest Air, they came, and without going through to find the problem, the technician said he already knew the problem and recommended me a "leak stop", ($179.00) that will take care of the problem, and of course I had to add 5 pounds of gas. Total amount paid by me $591.00. Talking in several conversation through BBB someone from Honest Air said and I quote: "all of our techs are trained and know that leak stop is not working in %100 of the times it's used. it's only a sealant that works to seal minor holes. i think you misunderstood the technician" How could 0I misunderstood the tech when he was the one that put the "leak stop", that I had to pay for? He gave me a 60 days warranty, but at in less than 2 weeks the gas was gone. Honest Air refuses to honor the warranty and did not want to refund me the $591.00, I paid the company to fix a problem, they did not fix. The only thing I got from Honest Air, was a lot of Insults and bad words on the phone by Mr. Elias (if that's his name) . If Honest Air techs are trained and known that "leak stop" is not working in 100% of the times it's used, why his tech put that "leak stop" instead of the sealant? I guess I know the answer,.. to make me, the customer, expend more money. What Honest Air did has a bad name.. Yes, you guessed. And I still waiting for my money back. My name is Celestino Rivera read more

We just used Honest Air for the second time this year because they most certainly live up to their name. The first time was in the heat of the summer when water started dripping from the ceiling. Our home warranty said it would be four days (it was a Saturday, my husband was out of town and my elderly parents were staying with me) before anyone could be out to service our home so I immediately looked up local companies myself and called Honest Air at 3:30PM on a Saturday and had someone out to my house by 4PM. The gentleman that showed up was instantly able to locate the problem and solution - terrible install design by the home builders - and my dad actually was able to make the repair with the technician's directions. The service charge was more than reasonable and I was just relieved to be able to continue using the AC. We just called them out again today to check our system as the vents do not blow equally throughout the house resulting in hot spots and cool spots. The very same technician came out and looked at our system again - and again all of our issues are due to how cheaply made the house was back in 1999 - and spent about 20 minutes teaching us how to have better air flow and utilize the vents in the house wisely. He was very kind, respectful, and clean. Whenever we need our AC or furnace repaired, replaced, or even just checked up on we will always be using Honest Air. read more

Recently as we do here in Arizona experience an issue with our a/c unit. I had known of honest air from a customer of mine so they were my first call. What a great first call it was! We recently bought this house. The unit was replaced two years ago but was our baby. I talked with Jeff and they promptly came out. Turns out there was a leak in the handler coil. Without a second though he offered to replace it under factory warranty. I did not expect him to even offer that. It was not there install and was willing to pay for the repair. He got the part covered and we paid the labor. That in itself was a mind blowing deal. He could have easily charged us but did this immediately showing us the integrity of the company. Things were good but again the unit started blowing warm again. Figured here we go we got a lemon if a unit. They had told us that the unit was too small for the house in the beginning so with another issue we were ready to step up and upgrade. He sent a tech out very quickly I might add. They found the outside condenser coil was leaking. He then told me that he was going to replace it no charge at all. Again that was not his responsibility and not even the company's install but he felt bad for us that we had two issues that really doesn't happen. I again was blown away. Being this was the first experience with this company I just can't go without giving them the best of reviews. Very professional folks! I am glad I had the recommendation from a customer of mine and will never use anyone else when the unit fails me. We still are thinking of upgrading but he told me the unit was like new again and to spend the money in new windows instead. As you can see they had a perfect opportunity to sell us a new unit but obviously integrity comes first with this company. They are local and should be everyone's first call! Thanks again Jeff for a job well done! read more