Collin and Steve are great guys and not only that they're honest with me so far. Their rates are…read moreextremely low for this area and the units are new and clean. I'm able to move two units I have elsewhere into one and still save $200 per month!! This is a family owned business (so far). If they ever sell out to the big guys, I'll be gone.

If you need a storage, this is your place. It's super clean and very safe! The guys in the office…read moreare super cool and professional. This is worth your time and money. They have an RV dump station, a cleaning station and free ice. Go check it out.

Great facility. Very clean, secured and well-maintained. Rick is very responsive and is a…read moretremendous facility manager.

Rick was very helpful getting us set up with a unit. The facility is very clean, well lit and has…read moregreat access.

Not worth it please do yourself a favor and stay away. Unless you want your items damaged by the…read morerodent problem. Rat fences and urine everywhere.

Terrible experience for multiple reasons…read more - There is only 1 elevator to access floors 2 and 3. - If the elevator breaks (which it did while I was storing my things there for only 4 months) and you happen to have a unit on the 2nd or 3rd floor...then you're out of luck. And the customer service was TERRIBLE, in that they did not empathize with the issue, were not able to give a timeframe on when it would be fixed, and also did not provide a notification to tenants (even though I requested one personally) once the elevator was fixed. This gave a good 3-4 week window of NO ACCESS to my unit. One day out of necessity I made 3 trips to the 3rd floor by way of STAIRS to access my belongings...unbelievable. - There is rarely someone in the office during office hours. Multiple times I went by (during open hours) to ask questions or needing help with something...and nobody is there. And the door to the office is ALWAYS locked (whether someone is in there or not...if they are you have to wait outside knocking until someone hears you from their back office and decides to come out) ...and they also don't answer the phone. So don't expect help from anyone. - There is only ONE CART. ONE. To move all of your things in and out as well as everyone else's things. And like other reviews said, tough luck if you're there at the same time as someone else. You'll have to share somehow. This is a 3 story - two building storage unit...how does that add up? - Last, if you have an issue with your payment and it doesn't go through for any reason - don't expect them to return, refund or remove any fees (which they will add quickly and lavishly), even if you've never been late and it was a special circumstance. Bill will just tell you there's nothing he can do...or say he'll "get back to you" and then not follow up and instead cut your lock off and put their own on (requiring you to buy another one) in prep for AUCTION. This is after ONE payment issue for ONE month. Not helpful at all, I will never rent a space from this storage unit again.

This rating is based solely off of customer service. After the first year of having a unit with…read morethem, the price increased every month. In order to get the price dropped back down. We would have to call every month to negotiate. The last time I called, they never called me back, so we got a price increase. They said they couldn't retroactively bring us back to the same price we were paying and on top of that since they didn't call me back in time to get the price lower they added a late fee to my payment. If you have time to call and discuss prices every month, this might be the place for you as long as you're okay with your initial price, doubling within a year and a half.

Brand new facility... Friendly staff, competitive rates... If you're in the market for a self…read morestorage unit, check them out. Every facility has a different way of handling security... And that this facility you have to enter your pass code, more often than other places, but that's a minor complaint.

The only thing I have negative to say about here is that they say they're open 6am-9pm everyday but…read moreif you have an indoor unit you can't get access on weekends no matter what time it is.

just rented a unit less than six months ago and asked them if they were going to jack up my rate by…read more40 to 50% after a few months like all the other storage units and they said they would not.....well low and behold I get a letter in the mail today that my rent was increased by 40% don't fall for the low rates. This place is an absolute scam.