Awesome service, they even got the water heater over a bench that was installed closer to the water…read moreheater space than it should have been. They were thorough in their explanation of how long our new gas water heater will last - the one they were replacing was 30 years old, and I wanted a new one that would last as long as possible. Tyler was personable, honest, and was not a "script" guy. I got three estimates, and these guys were not only the best, they actually knew what they were doing - they actually knew details about each water heater - and were more honest than the others I spoke to regarding two other bids. No hidden fees. A family company, selling American made tanks. I will definitely call them for anything water related. Top recommendation.

The guys replaced our 20 year old water heater in 30 min. They were in and out faster than it…read moretakes to drink a morning coffee. And they did it $1,500 LESS than two other notable local shops we got estimates from. I asked why so cheap and One Brother said simply, "that's how much it costs." THIS is integrity folks. No up-selling, no surprises, or vague line items--just two guys and a fast, professional install. I wish these two did insulation, framing, drywall; I'd hire them (or anybody like them) in a heartbeat. Diamonds in the rough. Easiest 5 I've ever given, and we've had a lot of work done on our 1952 Seattle home. Can't recommend enough.

Great service. Came by with a good estimate for my mini split installation, and did the whole job…read morethe same day. Good finishing touches with nice looking conduit.

Outstanding Service - Again! Thank You, Mark! This wasn't…read moreour first time with Top Heating & Cooling -- we called them about three years ago and had a great experience. So when we needed help again recently, it felt like reconnecting with a trusted name. And they didn't disappoint. This past weekend, my mum noticed our basement was flooding -- water was pouring from the pressure relief valve on our hot water tank. After doing some research, we managed to shut the tank off, but that left us without any hot water. Not exactly a fun situation! (We were half-joking about heading to the gym just to grab a shower.) Mark arrived and immediately put us at ease. He was professional, kind, and genuinely patient -- taking the time to explain the issue clearly before getting to work. He diagnosed the problem quickly and had everything fixed in no time. Thanks to him, we had our hot water back and our weekend back on track. It means a lot when a company earns your trust not just once, but twice. If you're looking for a technician who is not only skilled but also truly cares about the people he's helping, Mark is your guy. We'll absolutely be calling Top Heating & Cooling again -- hopefully not too soon, but without hesitation when we need to! Thank you, Mark! You saved the day (and our shower plans)!

I had a great experience with the Water Heater Doctor. I originally called them thinking I needed a…read morebigger 5500w unit, but my phone consultation with Patrick was incredibly useful. Instead of just selling me the more expensive or larger option, he took the time to explain the pros and cons in detail and suggested installing a mixing valve as a better alternative for my needs. He was very clear and walked me through a few different options, which I really appreciated. On installation day, Brandon arrived right on time and worked quickly to get everything set up. There was a small hiccup because Brandon didn't have the mixing valve with him, but he was very transparent about it. He took the time to explain the pros and cons of the valve again, and I ultimately decided not to install it at that time. What really impressed me was the follow-up. Patrick called me afterward to check on the job and specifically asked about the mixing valve. He even offered to honor the original price if I decided I wanted to install it later. I spoke with three different vendors, and while their price was right in the middle, the Water Heater Doctor won my business because they were by far the most helpful and knowledgeable during the consultation. Highly recommend!

AMAZING. They answered the phone when I called at 8 PM Friday, asked for some detailed photos, and…read moreinstantly gave me a quote for a new 50 gal water heater with mixing valve, far less $$$ than the local large plumbing companies. Showed up at 8 AM Saturday as communicated, and did not charge extra for the quirks in my particular setup, which caused him lots of extra time and parts. Very friendly and went above and beyond with customer service. 6/5, will recommend to anyone.

Walt is very skilled and efficient plumber. He's helped me…read moreout on a number of occasions. I always learn something new he comes over. /mike

NOT RECOMMENDED: Beware of Walt's Plumbing : UNSAFE. The guy (Walt?) showed up at my door without…read morebeing properly masked. When I asked him to cover his nose, he responded that he then would not be able to see. When I insisted, he basically just walked out the door and got verbally abusive. It's important for both of us to ensure our mutual safety. I did my part; he didn't do his. Do NOT support this behavior on the part of vendors. STAY SAFE

I have used Overlake since 2019 in two different homes. In addition to routine maintenance, I have…read morehad an entire A/C system installed which included electrical and gas line work which was difficult due to the location in a narrow hallway closet. I have also had them replace a condenser in another system. Recently, they replaced a gas water heater with a tankless system. This was a difficult installation due to the location in the center of the house and the need to install intake and exhaust pipes to the exterior of the house. A technician and two installers made visits and then I was given a detailed proposal with recommendations and several options. The owner, Robert, called to answer my list of questions, so that I fully understood my options. The work was scheduled within the week. The technicians arrived on time, reviewed the project with me and kept me updated as the work progressed. They laid down protective coverings over hardwood floors, as they had to drain and remove the 80 gallon water heater through the living area. The installation required that they cut two access openings in an existing chase to gain access to an outside wall. They cleaned up afterwards and I could not tell that they had been working there. I have always experienced great service from the initial contact through the competition of a project. I would definitely use them again and highly recommend their HVAC and water heater services.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

Green Bear was exceptional from start to finish. Shawn arrived when he said he would, explained…read morewhat was wrong clearly, and walked me through what he planned to inspect. He did exactly what he said he was going to do -- and ultimately fixed the problem the same day. The work was professional, thorough, and technically sound. While others had suggested replacement, Green Bear took the time to repair instead -- saving me thousands. I now have heat and confidence in the work that was done. I would absolutely hire Green Bear again and have already referred him to friends.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

Had our water heater stop working so I contacted them through Yelp and they got back to us right…read moreaway, and came out the next day. He got the water heater started, but we decided to replace it with a tankless one because who knows the next time it would die. He came back out a few days later and put in a tankless water heater that has worked out great! Worked out perfect --- they got our old one limping along long enough to replace it, so we were only out of hot water for less than a day. Super nice, straightforward, competitive pricing, informative, etc., definitely recommend working with them.

I have worked with ZesBro a few times now. They replaced our bathroom sinks, and fixed a leaky…read moretoilet. They are on time, professional and they do not charge to come out for an estimate. When I was calling around I could not believe the number of places that charge just to come out and diagnose the issue. That alone bothers me. But I don't feel ZesBro is money hungry or at least they don't act like it. Totally understand they are running a business but it's nice to work with folks who focus on doing quality work as opposed to getting dem dollas.

We had a difficult to detect leak in the bathroom and they were able to quickly come diagnose the…read morerepair and suggest good fixes for the same. Really appreciate them being so kind and doing and helping us out in this situation.

Ian came for a consult and solved my shower leak very quickly on the spot. Quick response time in…read morebooking.

My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

Can't say enough good things about these folks, particularly when it comes to customer service. Had…read morewhat I thought was a pump issue, discovered at 3:00 PM on a Friday. Initially, Sterling told me that there would be no one available until Monday morning, but offered me info on another company if I wanted to check with them instead. But then, within the hour, they figured out a way to get the last of their guys who was still out in the field over to my place for a diagnosis. Guy was here in under an hour. What's more, to make sure everything was well and truly addressed, the boss himself stopped by on his way to a birthday party to offer a little oversight, hands-on assistance, and some on-the-job staff training. Sterling ended up pumping my tanks, which was fine, but there was no charge for the extra service call, which was even better, and everything was resolved by 6:00 PM. These folks could have easily said, sorry, can't do anything until Monday, and I would have understood. Instead, they went the extra mile for a good customer - and now they've ensured that they'll keep that customer for many years to come. That's the way to do business and I thought you Yelpers would want to know.