Brent is personable and was extremely helpful in designing and implementing a solution to my…read moreplumbing issues. He explained all of my options and suggested the best path forward with an expert's eye. When he encountered a significant complication behind the drywall, he found a work-around to avoid expensive extra re-routing. He was also able to fix the plumbing on the same day.

Worth every penny, highly recommend! Excellent service by…read moreplumber Zadrien, who came to the rescue after multiple previous plumbers from other companies wanted to wait more than a week without any running water, just to come on-site to assess. I submitted an online service request after 5pm Wed and was immediately transfered to a phone call with a live dispatcher without any hold time. Dispatcher demonstrated empathy & an appropriate sense of urgency, and I received initial contact from plumber Zadrien within minutes of getting off the phone with dispatch. He was on-site in less than an hour, came up with a game plan, and personally connected with water damage specialists, who were in turn immediately responsive and on-site within another hour. All of this after hours and with a level personal care and compassion I wouldn't expect from a big company. I truly felt valued as a customer. My plumbing repair was complete and new water heater replacement in place by Friday night - delayed only by waiting on the water damage contractor and my homeowners insurance. Zadrien returned promptly Saturday morning to check on everything and was the consummate professional throughout - available directly by phone & text, quickly responsive late into the evenings, and speedy efficient on-site work. Give this man a raise! Thanks Beacon, for a great experience.

Our technician Garrett was great. The first scheduled appointment ​was missed due to another job,…read morebut it was rescheduled for soon after, and Garrett did an excellent job. He was efficient, resourceful, inventive with solutions, and successful in his work. Couldn't be happier with the result. Big time recommend. ​​

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

Andrew the Technician was available the next day professionally dressed, well spoken & very…read moreknowledgeable in performing a system diagnostic & safety evaluation of my furnace heat pump combo in a very short time. Discrepancies were corrected & additionally other items noted. After contacting several other HVAC businesses in the Tacoma/Lakewood area, South West met my immediate need & far more reasonably priced. I also purchased the value added Full Home Annual plan, which is well worth it. Quality of work: excellent Value: excellent Technician: excellent My rating: 5 stars

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.

Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

This was my first time hiring 2 Sons Plumbing & Sewer. I picked them due to their immediate…read moreavailability, flexibility for doing two separate plumbing jobs on one visit, and positive reviews on Yelp. The work I needed done was the installation of a 50-gal electric hot water heater (plus haul away of the old one) and the diagnosis/replacement of a corroded waste line connector for a garbage disposal. When I set up my appointment, I made sure to clarify that I wasn't going to be charged for the service visit, or additionally, for any diagnostic steps. Keep this in mind if you're considering them because it's probably a better idea to go with a plumbing company that won't charge you just to come out and physically look at the work you want done. Unfortunately, I was in a hurry, not because something was broken, but due to the fact that completing the work quickly was pivotal to getting a condo sale to the finish line. I was able to schedule my appointment for as early as Monday despite making the initial contact with 2 Sons Plumbing on Thursday (they could've come sooner, but I opted to avoid the extra "rush" or weekend fees by waiting until Monday). One thing I didn't like about their business model is there's no upfront cost for general jobs (i.e., install a hot water heater) or any idea of hourly charges. For instance, with Lowe's and/or Home Depot, I could call and get quotes for this type of work from their subcontractors. Going through Fast Water Heater (Lowe's preferred subcontractor), a 50-gal water heater installation might run between $2,200 and $2,400 depending on the model of hot water heater (the purchase of which is included in the quote). I ended up buying a new water heater from Home Depot ($871 after taxes) a couple of days prior to my appointment with 2 Sons Plumbing, and hauling it up a few flights of stairs to the condo in order to save money. I would later find out that, had I bought the 50-gal electric water heater carried in the back of the 2 Sons Plumbing Truck, it would've cost $3600 (I have no idea why it was this expensive). In the end, I paid 2 Sons Plumbing $1870 after taxes for the installation of the Home Depot Water Heater and haul-away of my old one ($2700+ if you include the price of the hot water heater I bought on my own). In addition to the hot water heater install, I ended up paying for a new garbage disposal plus its installation because the corrosion in the waste line was so bad that new parts were needed (which they didn't have). It made more sense to just replace the whole thing (current garbage disposal was 10+ years old)--This came out to $786.88 after taxes and a 3% convenience fee for using a credit card. Overall, it was a good experience thanks to the knowledge/prep work I had done for 2 Sons Plumbing before going with them. The final cost to me certainly had the potential to be much higher had I let 2 Sons Plumbing provide or do everything. The job took about 6 hours to complete, and I paid in the ballpark of $2500 for the hourly rates (?) plus the purchase of a basic garbage disposal and a minuscule amount of parts. I overheard that the general hourly rate is $400, so what I paid aligns with that. The amount of contact and post-job follow up documentation I received (emails; texts; invoices; etc.) was thorough but also annoying (I.e., solicitation for reviews). All things considered, here's how I'd rate things: Availability/Communication: 5/5 Cost: 2/5 Technician: 5/5 Invoice/Follow-up: 3/5

Our kitchen faucet was coming loose from the sink. I checked the internet for local plumbers. I…read moreended up calling Bee's Plumbing as U had chatted with one of their employees in the recent past. As this wasn't an emergency, the dispslatcher said it would be today or tomorrow before a plumber would be sent. He was sent today. Sean called and arrived early afternoon and looked at the repair. He presented us three options and solid estimates. We chose the middle one and then decided to also ask about a toilet replacement. Again, Sean presented us options and we agreed to one He gave us. As he didn't have the toilet on his repair truck, Bee's dispatched an employee with a new toilet. Sean was very professional in his work, answering questions as he proceeded with the work. He mentioned a couple of things that needed replacing due to their aging. We agreed to have them replaced. When Sean presented the invoice, it was exactly as he stated. At no time did he try to "upsell" items were didn't need, unlike other plumbing firms in this area that are heavy TV advertisers. I would recommend Bee's Plumbing to anyone that ask! Thank you, Sean! And, thanks to your employer for all they have taught you, in not only the aspects of plumbing but also in customer service!

Bees over-sells and over-states the quality of their service. The technician gave several…read moresuggestions each with a quote to address a leak. They repeatedly said this is only an attempt to repair. While they did say I that I didn't have to choose any options, they stood there creating a pressure situation. I picked the tub sealing option since it seemed most straight forward, again with no guarantee of fixing the leak. I asked why a tub caulking would be ~$900, and the technician began to oversell the difficulty of the job and the "high quality" sealant they would use. I approved the quote with that belief, only to see they did the job in 40 minutes and used a caulk that I could have bought in Lowes for $5. I've asked their management for a review and have been stonewalled. I had higher expectations for Bee's Plumbing given the reviews and referrals but left very disappointed. I've attached the caulk, tub caulking and contract from Bee's to show what happened. Would you pay $900 for this?

Responsive to services and questions asked about home air duct cleaning and repair…read more Also requested family run business services

BEWARE of their annual membership charges. I called to…read morecancel my membership back in 2025 and they charged me over a year later at 2:30am. Luckily I was awake and saw the charge notification that day. I tried calling six times and the person I speak to on the phone keeps giving me the runaround. I tried leaving messages, emails, called multiple times and no one is picking up in the billing dept nor calling me back. I finally had to contact my cc comp and submit a claim to dispute the charge. What a headache. They also overcharge for their services. $600 to replace a light switch. Their customer service is horrible, please find someone else.

Zach from BelRed Heating & Air arrived promptly at our home to clean the ductwork associated with…read moreour two recently installed furnaces. From the beginning, I was impressed with his professionalism and attention to detail. He first located each of the many vents throughout our home while explaining the cleaning process and what he would be doing. Each time Zach went out to his truck for supplies and returned, he put protective booties over his shoes. We do not wear shoes in our home, so I especially appreciated his thoughtfulness and respect for our property. Throughout the job, Zach was thorough, focused, and clearly took pride in doing the work properly. When he finished, he made certain that doors were closed and lights were turned off, small details that say a lot about someone's professionalism. The real surprise came when he showed me the contents of the vacuum bag. I couldn't believe the amount of dirt, hair, leaves, and assorted debris that had accumulated in the ducts, including remnants apparently left behind from remodeling done many years ago. Seeing what was actually removed certainly confirmed the value of having the ducts professionally cleaned. Zach is a keeper! His professionalism, thoroughness, and respect for our home are a very positive reflection of the quality of service we've come to expect from BelRed. Five stars!

Be careful. They mislead you into thinking you need way more than you really do. Then they don't…read moreprovide proper estimates for homeowners insurance claims. Horrible customer service.

Great customer service. Fate handled several jobs if ours and was on-time and pleasant.read more

Had a Saturday afternoon visit for a toilet issue. Arrived…read moreearly to access situation, left briefly to retirve need parts . Came back and efficiently and quickly completed the job and took care of our problem. Pleasant young man Henry, was very easy to talk to and easy to understand what he was doing. Pleasant experience and problem solved. RGW

We hired Dear Services to fix our electricity throughout our home after finding we had dangerous…read morevoltage drops in several rooms. Anthony and Agustin went above and beyond to make sure the electricity in our home was safe and up to code. They answered every question in detail and explained every part of their work. They had to do a lot of problem solving due to previous owners taking shortcuts, and they found reliable and affordable solutions to each problem. They saved us so much extra money by finding solutions so we didn't have to break through drywall and even throwing in an extra sub-panel that was needed. They were extremely thoughtful about how to organize our breaker and make what had been a total mess and quite dangerous so much easier to work with. I would highly recommend Anthony and Agustin and would trust them thoroughly with any electrical work.

Dear services are a bunch of crooks!! They installed too big of an AC into our home which required…read moreus to spend $10K on a new furnace from a different company. When we reached out to them about the issue they quoted us $20K!!!!! To put in new input and output vents and gave us a $1K discount "for the trouble". They also asked to talk to the man of the house after speaking with me when I didn't want to sign and agree right away. Are you effing kidding me?? This is the 21st century. I'm so displeased with their service, how they dealt with problems after installation and theirs method of getting sales. I had to ask them to leave after pushing me to sign day of. STAY FAR FAR AWAY!!!!

We were in a tough spot as new home owners when we suddenly we had a non functioning sewer pump…read more Called Dean and he answered the phone himself. He diagnosed the problem and had us back up and working super fast. Dean totally saved the day! Highly recommend!

Dean is incredibly helpful! We called about a water leak, and he took the time to diagnose the…read moreissue over the phone at no charge. Even though we didn't end up using his service as we decided to DIY, his honesty and willingness to help really impressed us. We'll definitely be calling Dean the next time we have a plumbing issue. Highly recommend!