All Heating has earned my trust back. Connor, the technician was professional and fabulous when he…read morecame to fix my fireplace and heater. He is honest and caring. I also want to point out that the operation manager coordinated the work that needed to be done very quickly. I can't say anything bad about this company. If you want honest people who care about excelling at customer service, please call All Heating.

I had a very disappointing experience with this company…read more I paid a deposit to schedule an installation, and while they initially set a date, the installer later reported he was injured. They then rescheduled and sent two other technicians, but shortly after, I was told they would not be available for another three weeks. Because I am preparing to sell my house and working on a tight timeline, I had no choice but to hire another contractor to complete the job. Despite multiple follow-ups and being told they would call me back regarding the refund, I have not received my deposit back and have not received any meaningful communication. I understand that unexpected issues can happen, but the lack of follow-through, delays, and failure to return the deposit for work that was never completed is very frustrating and unprofessional.

Unprofessional, parks illegally blocking sidewalks and fire hydrants, and blasts loud music while…read moreworking.

I hired Lifetime after my Trane AC (installed 2021) started tripping. Paid multiple diagnosis fees…read morewith no resolution. In 2024 they replaced the TXV but never assessed whether the prolonged TXV failure had damaged the compressor -- which is standard practice after such a repair. After the TXV replacement I reported the same symptoms again. Techs came out, found nothing, cleared the system. I was also enrolled in and paying their monthly maintenance program during this entire period. On the third visit they finally diagnosed a failed compressor -- and their own technician's written report states the TXV failure damaged the compressor. The warranty is valid through July 16. Despite this, both the manager and owner denied warranty coverage and are comfortable with me filing complaints -- so that's exactly what I'm doing with Washington State L&I, the Attorney General's Consumer Protection Division, the BBB, and Trane corporate directly. If you're a homeowner considering their maintenance program, ask specifically what they document and check on every visit. I paid monthly fees expecting my system to be monitored -- a developing compressor failure went undetected across multiple visits.

Great service from 1st response. They did our entire AC…read moresetup and install as well as installing an ecobee and they were courteous, nice, informative, and helpful. The process was smooth, the payments were smooth, and I never felt swindled or like I didn't know what was going on. I highly recommend this business. It definitely started out rocky on the first day - I thought they wouldn't show when they were running extremely late and equipment kept arriving before they did, but in the end it was great! I believe we worked with Trevor and Isaiah and one gentleman whose name I forget, but they were all great!

Don't work with this company…read more After purchasing their annual maintenance plans for both our heater and air conditioner, they no-showed on three separate appointments. Why did I agree to the third appointment? Because the owner promised us a full refund PLUS $1000 if they didn't show for the last appointment. Despite them not showing for the last appointment, and sending me an email stating they would be sending me a check, it never showed up. I've tried calling, texting, and emailing them to resolve the issue, but they're definitely ignoring the problem. This was months ago, and to date, I've not received the service we paid for, received a refund, or even received a reply about the issue. We're now out hundreds of dollars, and I missed three full days of work for nothing.

We had a gas fireplace that would not light. I called several other companies (including Sutter)…read morebefore calling C&C and heard the same thing: "Did we install the unit?" "No, you say?" "Well then, you can get lost." In contrast, C&C came out and a very nice technician diagnosed the problem and promised to get the required parts ASAP. A return visit, and my fireplace was operating--at a fair price. I recommend C&C!

We had C&C install a new gas furnace plus heat pump, and a new on-demand water heater. There were a…read morenumber of call backs to get things running properly - that was fine. But since then we have had a difficult time getting service. The technicians are great when they do come, but the office is terrible at scheduling time. We often get no response to emails about needing service and rarely get called back when we leave a message. We have finally moved on - which has been a hassle as other technicians scratch their heads about C&Cs installation. Our friend, a contractor who recommended them, has also dropped them from his list for the same reason. Don't waste your time with them.

Every year it seems like our HVAC + Tankless Water Heater service goes up in cost. And the techs we…read morehave previously used often arrive and do just and adequate job. This time I shopped around and found a good rate from Skyline. Checked their business license, insurance, and LNI and they looked clean. So I gave them a shot. Scott came and spent about 2 hours working on our heat pump, furnace, and descaling our tankless water heater. He was very organized and had the right equipment for the jobs in his truck. Good sense of humor, but also good advice around how to best upkeep those systems in my house. I ended up getting a discount by purchasing this year's service and next year's together. Very happy with Skyline's work and look forward to using them for years to come.

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Ok let me start by saying I really like this company! About…read more5 years ago after I had a hot summer pregnant I told my husband we had to get a heat pump and AC into the house! He was not excited about it cause he is always cold and I'm always hot but after talking he said ok!!! We got a couple quotes and this was middle price range but I really liked the company and they are a local small company so we decided to use them and I'm so so happy we did! They did a great job and we get maintenance every year! Anytime I have a question or need anything they are there Today I called to ask two questions and the lady who answered the phone was amazing She put a smile on my face and she listened to me and we had a good laugh Thanks so so much for being a good company with good people :)

I moved into a pre-owned condo 5 years ago and noticed an "annual maintenance record" on the unit…read morethat showed the previous owner had used Evergreen State for 10 years or so. With that said, I decided to continue using Evergreen as my annual maintenance company for my HVAC unit. Their service technicians are fantastic...always prompt and efficient. As part of the service, the technician installs a filter that's included in the cost of the service. I have a Honeywell system, and anything less than the exact size of 20x20x4" ends up being cockeyed in the return duct. Most generic filters are sometimes at least 1/4" smaller on all sides, so they do not fit securely in the bracket. During the last visit, the tech installed a generic filter. I didn't discover it until a couple months later when an alert popped up in my calendar reminding me to change the filter. It was indeed not seated correctly due to its size being smaller, and it essentially wasn't "filtering" my air at all for the two months since the service. I called Evergreen for a proper replacement, which the tech delivered later in the week. Same problem - too small, as it wasn't a Honeywell. I pointed it out to the tech and he said he is aware of the issue and will have a correct one delivered. Two weeks later, still no replacement so I called the office and was told that if I wanted a Honeywell I would have to pay for it. Funny, but in the previous 4 years I've had an exact-sized replacement included as part of the annual service. And when I suggested that my annual service should be reduced if a proper filter isn't included, I was advised that they couldn't... Poor response, as after 15 years of consistent annual services of which 5 were mine, I'll be looking for another company...

Reached out through Yelp looking for routine maintenance on our 2-year-old ductless mini-split…read moresystem. They gave me a good quote and I gave then the job. I then asked if they could also quote me on routine maintenance for our furnace. They could have easily charged me for an added service, but told me they had a fall special for doing both jobs together that was $30 less than what they had quoted me for just the HVAC work! Says a lot about them, I think. Of course, it's the actual work that matters most. My service tech, Matt, called enroute and gave me an accurate time of arrival. He was very professional and even showed how to do periodic cleaning. He found a leak in our furnace that needed a small repair. He did the repair with no additional charge. This company is great. I've already put them in my calendar for next year's routine maintenance and I would definitely call them if I had any other issue before then.

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.

They were prompt to come when they said they would. While they were here, they spent a lot of time…read morecarefully cleaning each mini-split head in the house, which was a separate service I requested. They also spent a long time diagnosing the icing issue while the system was in heating mode. This was a huge improvement from the very expensive misdiagnosis I had previously received. Their repair ended up costing about one-quarter of the previous quote, and I would not hesitate to contact them again for future service.

Smart Electric was pretty good to work with. We were especially pleased with the technician, Gram,…read morewho was kind, communicative, and thorough with his work. He came back multiple times for final touches and adjustments after the inspection report. In general, there were a couple of communication gaps with the company when initiating the project and day 1 of work, but it got settled by the end. We are pleased with our new heat pump and furnace.