An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they were very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too. read more

Hired team to come and do a vent cleaning after my house had gone through a remodel. Appreciated they were up front with their cost structure. Tech came out and did his job well. Highly appreciates the experience read more

Highly recommend Skyline! They arrived within an hour of my call and diagnosed a gas leak and cracked heat exchanger in my aging furnace. Scott offered a fair price on a mid-tier replacement and had it installed the very next business day. Their diagnostic fees are fair, and the 12-month interest-deferred financing made a stressful situation much easier to handle. Professional, fast, and honest service. read more

The crew arrived on time and jumped right to getting the job done. In no time at all they were done and on their way. We are very happy with Skyline Heating and cooling and their crew. read more

Very knowledgeable, showed up on time & explained the project to me. Highly recommended.

The crew came exactly on time, leading up to the service I received texts to keep me informed. The crew was professional and did an exceptional job and am looking forward to having them back. read more

I asked Skyline Heating & Cooling to provide me with a new natural gas furnace. They delivered with a timely estimate and smooth installation. Scott, Rylee, and Lucas were very professional. read more

Skyline Heating & Cooling - New gas furnace installation - Heating & Air Conditioning/HVAC Near Me - Bothell, Washington

Great service from start to finish on a water heater replacement. Our water heater was leaking water and needed replacement. Scott was very responsive and was able to get me a good quote on the job & got me scheduled the next day. Rylee was great and communicated when he would arrive and did a great job. Overall, definitely would recommend this company! read more

This company did a spectacular job. Not only was the problem solved quickly the gentleman explained all about what caused the issue, very informative! Great company, great tech and diagnostic charge was much cheaper than a couple others i checked. I would 100% recommend them!! read more

Called Skyline after another company charged for a diagnostic and then ghosted us. Scott and his crew were incredible to work with. They communicated regularly, showed up when scheduled, and made accurate diagnostics (no trial-and-error as other companies seem to use). I found that texting was sometimes faster than calling, but seeing as they are in high demand, I'm sure the phones are quite busy. Skyline was a great value. Monetarily, both parts and labor were cheaper than previous companies. More importantly, their customer service was outstanding. Scott was kind enough to explain some basics of what he was testing and looking for, enough that we could do some minor troubleshooting and repairs on our own (like a busted pressure switch). That's the mark of a great company and a true tradesman that is willing to share his knowledge. I would not hesitate to work with them again. For those interested in the service requested: our 8 year old Rheem gas furnace stopped cycling and was giving two error codes. Within about 15 minutes, Scott was able to determine there was a faulty pressure switch and a broken connection in the water-sensor wiring. A bit of time to order the parts (with a minor snafu by the parts company sending something different), and the repair itself was completed in very little time. All together the diagnostic, parts, and labor were not much more than the diagnostic cost alone from some other companies. Note: this work was performed in 2024 and the furnace has soldiered on nearly six months with no complaints. I'm glad I found Skyline and I hope they continue their outstanding work. read more

Had my heater repaired for a gas leak. Great service, got a valve replaced. Also got a HEPA filter slot added.

We've worked with Skyline for years, and they are the absolute best. In fact, when we first called Skyline for guidance, Scott suggested checking warranty to try to save us some money since our home was a new build. In the end, it was worth it to 100% to simply work with Skyline. The original HVAC installer never stood behind their work and quoted us literally 2.5x what Skyline was able to offer, and Skyline has stood behind their work every time. Big shout out to Rylee, who stayed many hours to make sure everything was perfect and made sure we knew our system inside and out. read more

Skyline is a family run company that cares about its customers. If something is not right, they'll make their first priority to fix it for you. I called Skyline heating when I detected two small leaks in my furnace lines. One in the condensation line and one in the exhaust pipe. Both of the leaks were happening at joints and they were pretty minor (one drop every day). But I wanted to get them fixed to keep the system in optimal condition. While the issue was seemingly a small leak, it turned out to be a bigger exhaust issue that needed a few hours of work. At the end, Skyline made every attempt to fix the issue as best as possible. read more

I had an excellent experience with Skyline Heating and Cooling. Unbeknownst to me, I had a natural gas issue because my furnace's heat exchange had broken down and PSE had to shut down my furnace. One company I called was one to two weeks out for replacement. Scott was able to get a better furnace and have it installed within a couple of days. I feel like both Scott, the owner, and Riley who did the installation went above and beyond to give me the best experience possible. I highly recommend this company! read more

My furnace (really old)had died and a few different technicians from different establushments came to check on it. They made me buy a new circuit board, transformer, daughter boards but nothing really worked. Robert from skyline heating took a look. He then concluded that the new board/s combo was not doing its job. He then came up with a super smart and creative idea to use a newer board and retro fit it on my furnace. It worked!! One really needs to have skills with the inner workings of the furnace to mslake this work which isnt a trait you find often with furnac technicians these days. Robert personally followed to make sure the new board safety measures were in place. This is way beyond what i expected in terms of both technical know how and care for their customers. Highly recommend Skyline heating!! read more

My furnace was in need of some maintenance. Skyline was super responsive and very easy to work with. I was able to get on their schedule in a timely manner, and their rep showed up at the beginning of their estimated arrival window! He was kind enough to educate me on what he was going to do as part of the maintenance. Unless something drastic happens, I'll be going to them for my furnace and AC needs for as long as I own this house. read more

Very friendly and straightforward company! Rob was excellent and walked me through the state of my old equipment and gave me a good idea about how long we had before replacement was necessary. For a heat pump and gas furnace inspection, they were on par with competitors who also bid the project, but for the service, they were a great deal. I have already recommended them to friends and will continue to do so. Scott on the sales side came out and gave a free estimate for replacement and was also very helpful in understanding the landscape of options available and what we should consider in terms of spacing and technology that fits our house and budget. read more

Lack of effort to procure a potential customer as they never reached out to me directly when having my contact information. Have had 3 other companies over communicate with me for my business. read more

Installation=great. Communication=needs work. Had fantastic service from the team starting with initial consultation through finishing the job. No complaints there. Communication is why they get docked a star. Some of my messages and questions went unanswered before the install. After the job was complete, I inquired about additional services to upgrade the A/C airflow. It took a while to get a response, then went dead silent. They ghosted me, never answering my messages to the technician or their main email. I was never rude in any way and only wanted to give them more money. It kind of soured the overall experience. My only guess is that the additional service I wanted was a lower profit margin compared to their other work, so they just decided to ignore me. It's rude and turns me off signing up with them for yearly maintenance. read more

We had trouble getting our heater to work so I reached out via Yelp and they responded right away and shortly sent out someone to trouble shoot and solve our heater problem. The owner Scott, was so nice and patient, he is very knowledgeable and thoroughly explained the problem and the next steps we need to take in order to solve it. He also gave us options which I found to be so helpful. He was honest and gave us his best advice which in turn allowed us to make the best decision which was to overall replace our old heater. He was very flexible and said he was fix our heater temporarily so we had heat and the following week he came and replaced our heater. Overall we are very happy with our new (quieter) heater and would highly recommend Scott and his team to anyone in need! read more

We are first time users of Yelp. We chose Skyline heating for our air conditioner because they have a 5 star rating and we wondered what that entailed. We are highly thrilled! Scott did a quick, thorough job of fixing our unit and the cost was a surprise, very economical for retirees! Thank you so much for the service as well as easy to work with personality! read more

A+ experience all around, both times we've used Skyline to have HVAC service at a very fair price point. Scott works hard to diagnose and fix. He's honest in his assessment about what he's comfortable working with, goes over pricing ahead of any work, and educates afterward with answers to questions. His wife (sorry I don't have her name) also was a gem in working to slot us in. This is a team you can trust. read more

I have used Skyline for routine furnace inspection and maintenance a few times. Each time they have shown up on time, completed the work quickly and professionally, and provide a clear report about what they did. I also called them when my gas fireplace would not light. They sent a technician out and he also couldn't get it to light. They ordered some parts and came back in a few weeks to fix it. This time the fireplace light for them first try. We decided to monitor it and see if it would keep working, which it did. So I decided not to repair it. Skyline charged us nothing for the two visits because in their words, they didn't do any work. This is a great company and I will always go to them for my heating and cooling needs. read more

Kyle showed up on time. He explained what he was going to do and that it would be very noisy work. Kyle told us it would take a couple of hours. Kyle was accurate. Within two hours he cleans our heating ducts. After which he also serviced our furnace. Kyle worked quickly and efficiently. He did a great job! read more

I contacted Skyline to clean my gas fireplace. The guys came worked on it and told me it was done. That night I turned it on and out flew black dust all over my living area. Couches, shelves, and carpet all had soot. I called the company and they sent another person out, along with a furniture cleaning company which was great except for the fact that they left the grate leaning against my couch...which left the design of the grate in spot. They called the furniture / carpet cleaning company again. Couch got cleaned but the carpet still had remnants of soot. The owner came out and said he would make things right and offered to have a carpet color correction company come out and even offered to have my house cleaned. Great! But that never happened. No follow through. read more

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They fixed my furnace for a resonable price. They had ordered a wrong model of the part so I had to wait for a coyple of more days but they made sure that the right part came through and that problem was fixed for good. I had gotquotes from couple of other companies for same work and they had quoted much more. I am happy with the job Skyline did. read more

My heat pump stopped working in the middle of a cold spell. I contacted Skyline Heating in the middle of the afternoon, and Scott came out that same evening. He identified and fixed the issue very quickly. All communication from start to finish was straightforward and transparent, and the pricing is excellent. We're very thankful to have our heating working again and we will definitely be going with Skyline for future HVAC needs. read more

I've had two extremely positive experiences with Skyline. First time was in December '21 when they diagnosed a problem w/ our gas fireplace...but this last experience really stood out. I sent Skyline a message at 10pm on a Monday saying that my furnace went out (mentioned I had small kids who were cold at night and was hoping they could fit me in the next day). Scott (w/ Courtney's help) showed up at 10am the next day. He ID'd the problem and then spent 10-15 minutes going over it with me in great detail - giving me a few options on how to proceed w/ fixing it. Scott patiently answered all of my questions and had the furnace back in action in a couple of hours. Not only did Skyline cheerfully help me out in a time-crunch, but I could tell Scott looks out for his customers. I'm really happy I gave them a call, and definitely plan to use these folks again for any furnace or fireplace issue. read more

Our AC was running very cold and very frequently. I did a little research and decided to give Skyline a shot, based on their Yelp and Google reviews. Robert came out, did a thorough examination of everything, and quickly diagnosed the problem, while also making sure everything was running smoothly and giving me a little education on HVAC systems. He even repaired the housing in our blower, when he could have simply recommended a new one. I think we have found an HVAC service for life. Highest recommendation. read more

Scott with Skyline HVAC has been amazing to work with! He has spent countless hours at our home trying to track down why our new-ish system isn't working properly. They definitely stand by their installs and want their customers to be happy with and educated about their system. I would 100% work with them in the future when we need HVAC service or repairs. Rarely, they may be a bit slow to respond, but that's only because they're so small and so in demand. Courtney, Scott's scheduling and office manager is also wonderful to work with. read more

Scott was great to work with when I requested an annual service for my heater. He responded quickly and clearly explained the cost. The price was fair, and he was able to come complete the service promptly. He thoroughly tested the system and explained his findings in an easy-to-understand manner. He offered me a one-time or annual rate; both seemed fair. He answered all my questions and then was on his way. I recommend Skyline to anyone who wants to ensure their heating and cooling needs are in good hands. read more

I can not express strongly enough how fantastic this company is! Scott came out in a snow storm to evaluate my father's furnace then returned the next morning during the worst ice storm in 10 years to repair it. A different company came as well that first day and told my 87 year old father his furnace was too old to repair and would need to be replaced for 7400.00! Skyline charged 475.00 to fix it! Honesty and integrity with quality workmanship. Thank you Scott!!! read more

Kyle Giddens showed up to diagnose our old furnace on time. He was very knowledgeable about the electric furnace. He also offered a couple of options to resolve the problem. Looking forward to hear from his estimate for the replacement. read more

I bought a new home and was not sure how to take care and maintain the furnace. Previous owner used to do the maintenance every 2 years, but I still wanted to just verify whether everything functions properly. Winters are harsh and I didn't want to take a chance. I scheduled the visit through yelp. I got very quick response and they immediately put me on their schedule. Conversation on yelp went extremely smoothly. I felt their rates were also very very reasonable. Robert showed up for maintaince right on time. He was extremely friendly, very knowledgeable and very comfortable to talk to. He gave lot of opportunity to ask questions. He explained everything about my furnace in detail. He explained current condition, how its built, how frequently I should ask for maintenance, etc. He gave me many tips to save money. He also explained how to replace filters on my own and some basic stuff. This company has definitely earned my trust. I will definitely call them for all future maintainance, starting with my AC maintainance in spring. 5 stars without a doubt. read more

What a find. Skyline is super responsive, efficient and honest. No upwelling even though it would've been easy because my AC is defunct (they were there for my heater) Cost was what the quote was and very reasonable. Skyline will be my go to Heating and Cooling from now on read more

I called Fri afternoon about the water heater leaking and no hot water in one of our rental homes. Scott was there within the hour. Unfortunately, it needed to be replaced. He said he had already sent his guys home but that he would replace it himself that evening. He stayed until 9pm so our renters weren't out of hot water for the weekend. That is great customer service! Thanks so much, Scott! read more

Robert, Was professional and punctual fixed the furnace quickly. He diagnosed the issue quickly, and made recommendations for maintenance. read more

I have had a fabulous experience with Skyline over the past 4ish years, to the point that it is embarrassing that I haven't left them a rave review until now! Back in 2020 Scott came out to give me a quote on installing A/C in my house. I received several quotes from several companies, but what really set Scott apart was that he listened carefully to what we were looking for and worked with me to present several options for how we could accomplish it, explaining pros/cons with each approach along with the pricing. We had a traditional furnace and we considered just adding mini-splits, adding on the A/C, replacing the system with a heat pump, and even a hybrid of the heat pump + extra mini-splits upstairs. We ultimately decided to go with the heat pump and he and his team did a great job--they installed it when they said they would, worked extra hours to get it done in time, and even did some work themselves when one of their subcontractors couldn't make it to ensure they met their timeline. Fast forward to 2023 when I called them and said that I wanted to consider moving from heat pump to the hybrid system we had considered where we'd add extra mini-splits in the upstairs to get better A/C up there, given we don't have the greatest house-wide vent system (Skyline added a duct and return system when they installed the A/C, but it is hard to do everything after the fact in an old house, so we knew this was a possibility). Scott came back out and did a bunch of investigation saying that he wanted to make sure we really needed to go that route before we did it--he thought there may be a less expensive alternative. In addition, Scott also upgraded our thermostat, replaced a part of our panel that had a manufacturer recall, and did some other optimizations to the system based on things he had learned since installing ours (we got a very new to the market system)--all for no charge. He ended up recommending that we fix up some of the venting under our house and add some dampers down there that would send more air up to the second story, and he gave me a quote for that work that would be WAY less than the other route I was considering. I agreed, his team came and did the work, and WOW--HUGE improvement! We had a 5-8 degree difference from the bottom of our house to the top in both winter and the summer before and that is basically gone now. Even my extended family noticed when they came over--they were like, did you change something, your house is so much warmer now! I can't wait to see the impact on the A/C during the summer. Scott and his team are responsive and communicative, and I am SO impressed by the service he continues to provide even YEARS after my original system install. I would highly recommend Scott and Skyline to anyone! Their service is impeccable. read more

I called for a consultation to install an air conditioning solution for my home around early/mid January. The technician came on time, is very informative, and very courteous to my needs. However, when I requested for a price quote, I haven't heard any updates. I've called several times, and each call was answered with a promise for an update in the near future. To this day, I have heard nothing, and this is definitely a blocker for a major project where the price is a big deciding factor. Giving a rating of two stars because I had high hopes based on my experience with the consultation appointment. However, given the lack of progress, I am going to take my business elsewhere. read more

Arrived on time. Keep good communication and provide all the options for customer to choose.