This company is absolutely the best. My old gas fireplace stopped working, and I contacted several…read morecompanies--most of them refused to repair it because it was old and tried to push me to buy a new one. One company even quoted me $2,400 for the repair. These guys were honest, professional, and incredibly efficient. They repaired my gas fireplace quickly and charged only $250. The service was fast, affordable, and high quality. I truly appreciate their expertise and integrity. I wish I could give them more than 5 stars!

Because of other issues RR Fireplace had to make three trips to our place on Camano Island in order…read moreto service/ repair our gas fireplace. The service was great, the price was fair and Tanya was exceptional patient and helpful.

I was having problem problems with a leaky chimney. Riley came by and was very knowledgeable and…read moreactually got on my roof when doing my estimate, which is more than I can say for most of the other people that came by and used a drone for a few minutes. They were very responsive and did a great job waterproofing my chimney. I'll definitely call Riley again if I need more work done on the chimney.

We had a great experience with Puget Sound Chimney and Masonry. Riley, the owner, came out to do…read morethe estimate and clearly explained the work needed for both of our chimneys. Kirin came by to do the work, and you can tell he really enjoys his craft - he was meticulous and took his time to get everything just right. They redid the counter flashing, cleaned and sealed both chimneys, replaced spalling bricks, applied Crown Coat, installed new stainless steel rain caps, and replaced a window flashing. They also repaired window trim bricks to coordinate with my window replacement, and gave me a very good price for that extra work. Everything was done on schedule, and the work looks fantastic. It's not easy to find good contractors. I'd definitely call them again and recommend them to anyone who needs chimney or masonry work.

We recently hired Monroe Fireplace & Stove to replace an old gas stove with a stacked stone…read morefireplace. Damon, the owner, was great to work with. He came out to discuss our project in person, take measurements, and really listened to my design vision. The project started on time and was completed earlier than expected. The work team (Craig, Steve and Bill) were all pros. We can highly recommend Monroe Fireplace & Stove!

DO NOT GIVE THESE PEOPLE YOUR MONEY UNTIL YOUR JOB IS FINISHED *AND* CORRECTLY INSTALLED…read more I deeply regret hiring this fly-by-night operation. Monroe's management/customer relations team has been nothing but disorganized, unresponsive, and full of excuses when it comes to resolving their own procurement and operations problems. Essentially, we've been trying to get them to finish the job that we paid them for in January--almost 4 months ago!! We hired Monroe to replace a wood-burning fireplace with a gas fireplace, including demo, installing new slate tile trim and hearth and a new mantel. The main work was done in January, and I have nothing but good to say about the subs who actually did this work. They were efficient, professional, worked fine around our pets, and we're happy with the new fireplace. HOWEVER, the mantel that we ordered from Monroe was not right, not even close to expected, so we told the subs not to install it. Monroe agreed to order a replacement, and they demanded that we pay the rest of the invoice in good faith. In the months since, we've contacted Monroe countless times via email and phone, and each time, we have to reintroduce ourselves and re-explain the problem. Each time, Monroe tells us that the mantel is on its way, or it's backordered, or it's in the facility but they haven't scheduled the install yet, or whatever. Damon is always busy/out of the office/will call us back, despite countless messages left on his line. Monroe Fireplace is still blowing us off as I write this.

Very impressive process and team…read more From estimating through installation, Eric kept in touch with us and proactively checked in to ensure we did not have any questions. After a thorough onsite visit to gather our input, Eric provided a detailed estimate, which unknown to him, exceeded our budget - and then worked with us to make the project within our budget while maintaining our priorities and aesthetic. During the estimating processes, we were told a 6-month lead time was needed due to the current climate (COVID) - and they were able to start/complete the project more than a month earlier than planned. As installation began, the team prepared the jobsite to ensure zero damage to our wood floors and surrounding areas. Throughout the project and upon completion the jobsite (our home) was kept clean - like they had not been there. At the conclusion of the project, we had a beautiful show piece that looked like it had been to the house all along. We have been enjoying it for the last few days, and I am looking forward to next winter and cozy rainy evenings enjoying the mesmerizing flames. Thank you, Four Day Fireplace.

Paid 50% downpayment but needed to cancel services after they gave me a bad estimation. The install…read morewas an emergency due to health hazards. I've been trying to call for weeks (as well as my bank) and have had zero responses. Avoid at all costs.

I hired Darrell to inspect my two chimneys and install two chimney caps. Of the several quotes I…read morereceived his was the best and most honest. His knowledge of everything about masonry was on point and generous. My quest to cap my chimneys started this past spring when an adult Swift bird got into the gas fire box because the flue had fully opened up during a recent wind storm. Fortunately the pilot light for the gas log set was not lit and we were able to let the bird into the house, capture it into a garbage bag and release it unharmed outside. A few weeks later we were startled to hear the chirping of baby swifts in the same chimney when mom or dad dove down the chimney to bring them food at the tiny nest they built just above the flue opening. We had to endure the loud chirping ~ every 7 minutes for two months as the chicks grew and finally flew away. Darrel did a great job finding the right caps of different sizes, chipping some cement away from the one chimney liner to expose enough of the liner to attach the cap and even painted the chimney crown with some grey Flex Seal I had on hand to seal it until we replace it and the other two crowns when we sell our 35 year old home in the next year or two. Darrel did not want to charge me for the extra paint step but I compensated him anyway because he is an honest, knowledgeable businessman working to build his new business. I highly recommend Leveled Up.

Darrell contacted me after I submitted a project scope on BBB website…read more He offered prompt and free onsite evaluation and was very informative about the repair process, made his own recommendations without trying to tack on anything unnecessary. He was flexible and accommodating with the scheduling. Price negations were also very professional and I feel like I god a great value for the work he has performed. The project was to prep a fireplace for installation of wood burning insert stove and involved grinding out of external face cracked mortar between bricks causing internal fireplace leakage. Darell comped pickup and delivery of the fireplace insert and installation from the total cost of the project. As he was performing the job he recognized that the upper condition of the mortar was in a better state, and did not need repairs, so he refrained from fixing what wasn't broken and lowered the cost of the job. Later on when called about some follow up questions he was very accommodating and provided plenty of his time to consult on operation and maintenance of an insert fireplace. He earned my trust to confidently reach out to him for any further fireplace upkeep questions.

Chase did an excellent job diagnosing and repairing my gas fireplace in about 2 hours on the same…read moreday. He explained clearly and provided pictures on what the problem was. It was easy to make an appointment. He clearly communicated when he would arrive and was on time. Payment was easy over the phone. His diagnostic charge was a little more than a couple other places, but it includes minor fixes if that is all that is needed.

professional, but friendly. Knew what they were talking about and knew how to explain it so I could…read moreunderstand it. They were very methodical. They were careful with the other things in the room. They kind of people that were around probably in the 50s that our parents used to always talk about! I will be using them again.

I chose Anderson fire to rip out my old gas fireplace and replace it with a wood burning…read morefireplace. Kevin was super helpful In getting me set up with what I needed and the install crew was super helpful. I have had some issues with the door handle not opening properly and they have been super helpful in getting that figured out. I would highly recommend using this company.

We used Anderson Fireplace for installation of a new gas insert fireplace and I can't say enough…read moregood things about them! They were friendly, knowledgeable and had excellent communication. They didn't charge any extra costs like we got in bids from other companies for the exact same insert and their work was high quality. I highly recommend working with them and have already referred a friend.

Friendly service. Quick and efficient. Had a regular chimney cleaning. Oscar had other…read morerecommendations for further maintenance but no pressure sales.

We solicited bids from four masonry/chimney companies to repair crumbling masonry caps and clean…read moreand tuckpoint our chimneys. We chose to work with Ed's Chimney Sweep and Masonry because we were impressed by the owner, Oscar's professionalism, expertise, and kindness. The project went smoothly from start to finish. Oscar and his colleague demonstrated an incredible work ethic and attention to detail - it's clear they take great pride in their craft. We especially appreciated the extra care they took to protect our landscaping and new roof. Oscar provided excellent communication throughout the process, thoroughly explaining each step and ensuring that all our questions were answered. Overall, it was a great experience, and we highly recommend Ed's Chimney Sweep and Masonry!

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

The salesman from CM Heating came out to quote a new heat pump and furnace. That same night, our…read morefurnace stopped working completely. I had to call them five times before they finally sent someone. Turns out the salesman hadn't secured the door properly, so the safety switch never engaged -- a super easy fix. We had a cold night with small kids in the house and they showed zero urgency fixing a problem they caused. Their quote was also the highest I got. I don't blame the salesman for the mistake, but the company doesn't stand behind their work at all. I'd never use them again and wouldn't recommend them to anyone.