An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Hired team to come and do a vent cleaning after my house had gone through a remodel. Appreciated…read morethey were up front with their cost structure. Tech came out and did his job well. Highly appreciates the experience

I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Better Air NW did a great job. On time. Easy to work with. Seemed efficient. Only thing was that…read morethey couldn't get up on our metal roof to clean out the laundry vent. Understandable.

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

The salesman from CM Heating came out to quote a new heat pump and furnace. That same night, our…read morefurnace stopped working completely. I had to call them five times before they finally sent someone. Turns out the salesman hadn't secured the door properly, so the safety switch never engaged -- a super easy fix. We had a cold night with small kids in the house and they showed zero urgency fixing a problem they caused. Their quote was also the highest I got. I don't blame the salesman for the mistake, but the company doesn't stand behind their work at all. I'd never use them again and wouldn't recommend them to anyone.

Our A/C didn't fire up as expected after the winter. We tried a couple self-help items and knew we…read morewere in over our heads. NHH &A had been recommended by a neighbor so we booked online. At first we were worried we were dealing with an AI scheduling bot, but nope, just an efficient scheduling person. We scheduled on a Sunday and they were here on time Tuesday as planned. They quickly assessed and resolved the issue and gave us information about how to clean a hose (or some such technical thing). In and out in about an hour, and the cost was VERY reasonable. With a discount for paying by check. We will call them again without hesitation!

Five stars all the way. Starting with Sara who helped me track down a hard-to-find heat pump, kept…read moreme updated throughout the entire process, and was willing to work with me on several different options to get my system running again. I also dealt with Amir and Jayson who helped install my new system, which was quite complex. Not only did I get a great new system at a good price, but this team definitely knew what they were doing and were willing to work really long hours to get my system back on track. I've never been so happy to fork over this much money since I know I got a very good value for that money. I'm also loving the improvements to my heat pump, furnace, and new coil!

​I​n early February when the heat went out at the house I'm ​currently renting​ in Edmonds, ​with…read moretemperatures in the high 20s low 30s, it quickly became an urgent situation. ​I​ am so grateful for (and incredibly impressed by) the prompt and professional work of Kings Heating, Air & Electric​! They stepped in​, worked with our landlord even when he was out of town, and took great care of us. They installed a Mitsubishi heat pump system, and the difference in comfort is ​r​eally something. The system is ​so much quieter and much more energy efficient​ than the house's old system. It ​h​as provided ​a​ very noticeable ​improvement in heating ​the home and when the time comes for cooling​, I'll circle back and rave about that then! ​After calling Kings when the old system crashed, Christopher came ​o​ut the next day to assess the equipment and location to assure ​t​hey have a heat pump system that would fit perfectly in ​t​he home. ​How's their customer service, you ask? Top Notch! A huge​, sincere, shoutout to Michaela for going above and beyond with ​her customer service​.​ She had a difficult task of juggling communication and questions from myself here on site and the landlord out of town. ​How she kept everything straight and her responses timely and thorough is a thing of beauty! She even went into the office on a Saturday to help my landlord finalize the financing ​w​hile he was on family vacation. Because of ​h​er dedicated effort, they were able to schedule the heat pump installation ​j​ust three days later so we weren't ​s​uffering without heat​ in the house during a mid-February cold snap. The installation crew, Colin ​(lead installer), and Josh and Andrew​, the install apprentice​s ​(and twins​ I might add) were ​wonderfully professional, respectful, ​personable, and knowledgeable. I was impressed with how they kept everything clean during the process. ​If you've ever had a sloppy, messy contractor in your house, you'll understand why this is SO very important. Not all heroes wear capes! ​After a full billing cycle post-install, usage and billing has told an impressive tale. Average daily usage cost dropped just over 40%. A​ll in all, the new system looks great and works perfectly.​ I couldn't be happier and I cannot wait to get Kings and their knowledgeable team designing and installing the complete HVAC system in my personal home's rebuild. ​If you or anyone you know and love​ are looking for a reliable HVAC company in Snohomish County or ​E​dmonds for heat pump installation, heating repair, or energy-efficient heating and cooling​ solutions, I​ would definitely ​e​ncourage ​you ​to contact Michaela and Kings Heating, Air & Electric​!

This is an update on a previous review. King's heating have once repaired our old heat pump +…read morefurnace system. At the time it was already aging and maybe had a few years left, but you couldn't beat repair vs replacement! The time has come last year to actually replace the entire system after the furnace also gave out. King's came out, did an inspection, quoted 3x different options from very moderately priced to all-electric heat pump only setup. We decided to go with the heat pump to eliminate the furnace all together. Financing was well explained and reasonable. Installation took 2-3 days due to the furnace being all the way in the attic above the 2nd floor. It has now been over a year since the install and we've weathered freezing temperatures really well. Happy with the new system, and happy we don't have a gas appliance above our head that needs a drain pan and an exhaust! We trust this business and definitely recommend them as they do quality work and will be honest and up front about all your options.

I have used Overlake since 2019 in two different homes. In addition to routine maintenance, I have…read morehad an entire A/C system installed which included electrical and gas line work which was difficult due to the location in a narrow hallway closet. I have also had them replace a condenser in another system. Recently, they replaced a gas water heater with a tankless system. This was a difficult installation due to the location in the center of the house and the need to install intake and exhaust pipes to the exterior of the house. A technician and two installers made visits and then I was given a detailed proposal with recommendations and several options. The owner, Robert, called to answer my list of questions, so that I fully understood my options. The work was scheduled within the week. The technicians arrived on time, reviewed the project with me and kept me updated as the work progressed. They laid down protective coverings over hardwood floors, as they had to drain and remove the 80 gallon water heater through the living area. The installation required that they cut two access openings in an existing chase to gain access to an outside wall. They cleaned up afterwards and I could not tell that they had been working there. I have always experienced great service from the initial contact through the competition of a project. I would definitely use them again and highly recommend their HVAC and water heater services.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

John and crew provided exceptional service. They were recommended by a highly respected architect…read morefriend. They were able to replace our furnace with ducted Mitsubishi system. We live in older two story Seattle home with inadequate ducting. They have decades of experience and were able to problem solve and provide novel solutions that none of the other contractors offered. They were able to place ducted air handler in our attic and also were able to find ways to minimize the "track" on the exterior of the house. Communication was excellent and they were prompt, and very conscientious about dust capture and cleaning up every day at the end of the job. I also appreciated that they are a locally owned company and their pricing was better than the other highly recommended firms. 5 plus stars!

Arrived on time and did a fantastic job of installing a new gas heater and hot water tank in 1 day…read more Very professional. Highly recommend.

They did great work In 1/2 day…read more For over 50% less than the competition I'll call them again

I noticed my garbage disposal was leaking under my sink on Sunday night. I found these guys on Yelp…read moreand created a project to contact them on Monday morning. They called me shortly after filing out the form and were able to come within a few hours. The plumber quoted me a fair price and replaced the disposal. Problem solved! I would recommend them to all in need of services in short order.

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.

Reached out through Yelp looking for routine maintenance on our 2-year-old ductless mini-split…read moresystem. They gave me a good quote and I gave then the job. I then asked if they could also quote me on routine maintenance for our furnace. They could have easily charged me for an added service, but told me they had a fall special for doing both jobs together that was $30 less than what they had quoted me for just the HVAC work! Says a lot about them, I think. Of course, it's the actual work that matters most. My service tech, Matt, called enroute and gave me an accurate time of arrival. He was very professional and even showed how to do periodic cleaning. He found a leak in our furnace that needed a small repair. He did the repair with no additional charge. This company is great. I've already put them in my calendar for next year's routine maintenance and I would definitely call them if I had any other issue before then.