this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

I can't believe there aren't more reviews for Airpro Genius, what a great company! Wilson answered…read moremy call, offered to try to help assess the situation over FaceTime for free, but I didn't know what I was doing so he came out the same day (fit me between other appointments). He was able to thoroughly identify the issue and order the needed part, and came back the next day to install! Very fair pricing! He was also very nice in helping me understand what was going on and giving me tips to help with prevention and maintenance to reduce costs and extend the life of my old furnace and a/c. He's got all my future HVAC business for sure!

We found Airpro Genius on Yelp and went with them due to the solid reviews. Wilson was very…read moreresponsive and detailed in what work he would do for maintenance of our heat pump. He had excellent communication and arrived on time and provided details of his work as well as recommendations. Fair pricing and amazing service - highly recommended!

I'm a current Seatown Parter Plan holder so I can't speak to value. However I wanted to call out…read morethe amazing professionalism and knowledge. I requested a tune up for my water heater and furnace. The team of 4 showed up, explained the process, and began work. After each of the tune up they provided a very detailed explanations of everything they found (both good and bad). They provided several options and there was no hard upsell. Overall I enjoy being a member and getting free and discounted tuneups! Shout out to Kevin who explained the mechanics of my furnace and helping me explore options around my current problem!

Oh my!!! What a nightmare it was working Seatown!…read more Communiction with the customer is virtually non existent!!!! I placed countless calls. emails, text messgaes to no avail. I was quoted one price and charged another!! And, their mistake was financed, hence the countless attempts to contact them on my part. After 3 months, and again more countless attempts to contact them, I got an email saying they'd be mailing the $348.00 check. its been 2 months. Never came. Contacting the BBB next ! They obviously said they'd email the check to get me off their back.

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Hired team to come and do a vent cleaning after my house had gone through a remodel. Appreciated…read morethey were up front with their cost structure. Tech came out and did his job well. Highly appreciates the experience

Had Orca Heating out to clean and check my heat pump system. They showed up and cleaned the coils…read moreon my outside unit and cleaned the indoor coil for the heat pump. After cleaning the check my system make sure it was heating correctly. Good to make sure the system works good before summer. Really do not want this system breaking down with the extreme heats we seam to be getting lately.

Orca Heating sold and installed our heat pump a few years back. Thank you, you made it easy for us…read morescheduling the installation. Our energy cost has decreased. Our home temperature is easy to regulate both in the winter and summer. We are very happy with the service, install and product.

I rarely write positive reviews since most of mine tend to be pretty critical, but Queen City…read moreHeating & Cooling genuinely earned this one. They replaced my entire setup, including the furnace, coil, and heat pump, and their pricing as a small company was far better than what the big HVAC names quoted me. They're reliable, transparent, and easy to work with. They also fixed a large hole a previous company left near the water heater and handled the patch work without any hassle. Professional and straightforward from start to finish. They've earned my trust, and I'll be calling them for all my future heating and cooling needs.

I had Jerry from Queen City move a forced air vent from one location to another. They did a great…read morejob, including fast, flexible appointment coordination, good communication during the job (I was not at home during the appointment), and pricing that beat the competition and their own initial estimate.

A big fat liar! Our…read morehouse is in escrow. We have a brand new Mitsubishi heat pump system Tyler installed for $25,000.00 eight months ago. The problem is it failed buyers inspection because it doesn't heat or cool. The following day Tyler recharges the system, certifies it "no leaks" and lies about an advanced diagnostics. Four days later our agent reports the system isn't working again. The buyer is spooked so we let them extend a contingency for the Mitsubishi heat pump to keep the deal together. Tyler says stop calling me. Two companies inspect the system and report the refrigerant is gone. On paper we have 16 months left of our RMR "Diamond Dealer" warranty. But I'm spending thousands on emergency repair services because Tyler can't be bothered and doesn't stand behind his work. Sort of unsurprising at this point but if you actually call Mitsubishi he's not a Diamond Dealer, he's not associated with them at all. This review stays up until Tyler decides to warranty his work.

I've dealt with RMR a couple times and every time we received nothing but stellar service. The…read morefirst time was a to troubleshoot why we were all of a sudden running out of hot water very quickly. It ended up being a setting on the water heater. Hayes was amazing, definitely went above an beyond to help us and resolve the issue. The second time was to service our A/C and Furnace. I dealt with Hayes again (we live down the street). He came, serviced the units and redid the protection on the exterior tubing to the A/C unit. They're just a fantastic company. They provide excellent customer service and their pricing is amazing. They'll always be our go to for HVAC needs. They'll also be who we recommend to all our friends and family! Thank you!!!

Daylen was very professional, knowledgeable, and of course fixed the issue i originally called…read moreabout AS WELL AS a few other annoying things i had been having problems with for years in my home but never bothered to address myself. he also gave good advice about how to handle certain issues in the future to avoid all the headache they cause me currently. Definitely great professional friendly service and I highly recommend.

Horrible. Charged $275 to diagnose issues with two outlets. Unable to find the problem. And…read moreadditional charge for testing power to one dedicated circuit for floor heat. Almost $500 and repaired NOTHING. Tried to convince me to replace electrical panels for thousands of dollars without inspecting them. They were inspected recently and found to be in excellent condition. I would not let them back in my house. I wish I had set my money on fire instead of giving it to them. They took it and accomplished NOTHING. Burning it would have been fun.