1. PNW Fresh Air

0

Lake Stevens, WA

Updated 1 month ago

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Response quality

Excellent

Response time

2 hours

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Services - PNW Fresh Air

Insulation inspection

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Recommended Reviews - PNW Fresh Air

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Reviews With Photos

Food Physicist D.

Although we do yearly inspections of our furnace, PNS Fresh did a complete inspection and cleaning. They also went through the entire house and cleaned all the air ducts. Ian and Jake did a great job moving from room to room in a timely and efficient manner. Highly recommended!

Scratches on my washing machine from PNW

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6 months ago

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Shabi S.

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1 year ago

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Shabi S.

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2 years ago

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Shabi S.

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10 months ago

Fair price, prompt service. did what they said they would do and followed up. Very polite young men.

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Shabi S.

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1 year ago

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4 years ago

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Shabi S.

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1 year ago

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Shabi S.

Thank you for your honest review !

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2 years ago

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Shabi S.

Thank you for your honest review!

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2 years ago

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Shabi S.

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2 years ago

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Shabi S.

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4 years ago

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Shabi S.

Thank you very much for this great and honest review!!!

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2 years ago

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Shabi S.

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2 years ago

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Shabi S.

Thank you so much for taking the time to write this great review!

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3 years ago

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2 years ago

Excellent service. I am very happy with my duct cleaning service! Thanks again and highly recommended.

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Shabi S.

Thank you for this great review!

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7 years ago

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Shabi S.

Thank you Tom for this awesome review, we are really appreciate that!

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3 years ago

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Shabi S.

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4 years ago

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Shabi S.

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6 years ago

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Shabi S.

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2 years ago

They recently cleaned 2 of my properties, Very happy with their services. Recommend them to people who need air duct cleaning services.

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4 years ago

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Shabi S.

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4 years ago

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Shabi S.

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3 years ago

Did a great job cleaning out air ducts. Offered suggestions to improve filtration system. Would hire again.

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4 years ago

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Shabi S.

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2 years ago

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Shabi S.

It was our pleasure to be at your service again!

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4 years ago

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Shabi S.

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4 years ago

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Shabi S.

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4 years ago

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Shabi S.

Thank you so much for this awesome review!!

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5 years ago

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Shabi S.

Thank you very much!

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4 years ago

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Shabi S.

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7 years ago

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Shabi S.

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3 years ago

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Shabi S.

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5 years ago

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Shabi S.

Thank you Wendy for your honest review is was our pleasure! :)

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5 years ago

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Shabi S.

Thank you so much for this great and honest review!!

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3 years ago

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Shabi S.

Thank you, Jeff. It was our pleasure to be at your service!

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4 years ago

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Shabi S.

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5 years ago

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Shabi S.

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6 years ago

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Shabi S.

Thank you sir for this great review, it was our pleasure!

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3 years ago

Awesome honest service. Would highly recommend this company. They came out same day service.

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7 years ago

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Thank you for taking the time to write this awesome review!!

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Page 1 of 3

Ask the Community - PNW Fresh Air

Review Highlights - PNW Fresh Air

“. Jake and Ian confirmed their appointment after it was made with clear details and texted before their arrival”

Mentioned in 6 reviews

Read more highlights

Better Air NW - We show up fully stocked and ready to help!

Better Air NW

(516 reviews)

Top marks all around. We needed to place our aged furnace…read moreand A/C units and called Better Air NW to come out for an estimate. Colin took the time to learn our wants and needs, understand our current system, and most importantly, what we did not want. It was a frank discussion to match the install with what we wanted; no upselling, no pushing for a heat pump once we said we didn't want one, no pushing extra services. Straightforward and honest. The estimate was right in the middle of the range (for this area), and we were able to schedule the work for early the next week. It was going to be a single day, but our "mission glitch" was some less-than-up-to-code electrical on the old system that needed to be brought up to code. That added a few hours and ran us over into the next day, but it was done at no extra charge. From start to finish, communication was timely and clear, by text and phone with email as a backup. Scheduling was a breeze and teams arrived exactly when they promised. The quality of work is excellent, and it all comes with a ten year warranty. Pleasant, professional, efficient.

We just need an annual service check for our furnace. Guthrie arrived on time, kept us in formed of…read morehis arrival and was thorough in his work, answered some questions we had. We used Better air because our former long time firm is no longer in business. We couldn't have made a better choice that Better air NW. We will be using them in the future.

Envirosmart Solution - Washington homeowners may be eligible for a $14,000 grant towards a new HVAC system. Do you qualify?

Envirosmart Solution

(256 reviews)

Mo came to our house today and did a great job cleaning our ducts, sanitizing the ducts. He was a…read moretrue professional. We highly recommend him and the companies services.

Update: I was billed twice, so you'll want to double check your statement. I paid by check--to…read moreavoid the unexpected fees using my debit card. In related news, I later found out that asking adding a surcharge for debit transactions is actually illegal per U.S. Federal law. Good to know. (https://usa.visa.com/dam/VCOM/download/merchants/surcharging-faq-by-merchants.pdf) You might bring this up when they attempt to do charge you for a debit card, which my agent did. They can charge up to 3% for credit cards. Nevertheless, the good folks are the office were very nice about reversing the double-charge. I am waiting to see when it comes through. Pro's - Basic work seemed to be done well and at a price that was competitive with others I contacted at least for the basic service. - Communication was prompt. - After some re-scheduling on their part, the team did the work swiftly and efficiently. - Most of the terms were clear in advance, using Yelp Projects. Con's - This is a fairly shiesty corner of the home maintenance world. Many providers seem to give you a low-ball estimate to get in the door and then upsell significantly. - Envirosmart is not an exception. - The initial quote was $200. This included scoping the ducts and doing the negative pressure clean-out. - Onsite, they then upsold me to $670 for a more thorough brushing of the vents, sanitation, and some other ancillary services. - They were only modestly well-organized. They called the day-of to reschedule because of a conflict with internal training. They also confirmed a different time than I had originally scheduled. It was the difference of a 9 to 11am original window and a 2:30-3pm arrival. - The Yelp Project communication could have been clearer. They did not specify whether they were calling to quote me or coming to do the service! Amid all this and with some clarification and flexibility on our part, we worked it out. I would have appreciated either a discount or additional service for the delay. None was proffered. I did not go ahead with the upsell as I had already gotten quotes for less from other providers with somewhat more transparent pricing. I think the work they did appeared fine. See attached pics. Your guess is as good as mine which are before and which are after! They did not specify when they sent them to me and email took off the timestamp. I'm hoping the cleaner ones. I probably will try another service when I do this again and with a higher rated provider. All in all, though, I had low expectations and those low expectations were met.

Seatown Electric Plumbing Heating and Air - Seatown Electric Plumbing Heating & Air

Seatown Electric Plumbing Heating and Air

(643 reviews)

We had a plumbing issue with the only toilet, and the plumber, Chris T., came out very promptly. He…read morewas very thorough. It ended up being a long process and my parents had to move out for over two weeks (water mitigation and construction involved). He made sure we could move back in ASAP even though he couldn't come himself, so we didn't have to wait through another weekend. He always responded quickly.. He also gave us a very reasonable price. Gavin and his coworker came out at 8pm on a Friday to install. Heroes. The office people were also nice and helpful.

I reached out for two bids one for my HVAC relocation and the other for my plumbing project…read more First experience with the HVAC the sales guy was very very pushy. Their pricing bid kept getting beat by their competitor and when I shared why the sales person did not understand and thought I didn't like him. Second experience was I got a bid from their plumbing project for an ejector pump relocation and heat pump water tank. They gave me a great bid so I accepted and put down a deposit. 2 weeks later on the day the plumber was suppose to install he calls and said he forgot to order the parts. I said okay no worries let's reschedule. Another 2 weeks pass by and the day of the appointment two new plumbers showed up that had no idea of the scope of the work nor did they have the parts for install. At this point I was frustrated as I paid a deposit and took time off work. They said the plumber who gave me the bid will come tomorrow. Well here comes tomorrow and nobody shows up. I call Seatown services and they kept saying plumber is on his way. He never shows up and I call asking for a refund. They don't call me back!! What a joke and extremely poor communication. Do not waste your time with Seatown services. Also when you call them you're talking to AI and not a real person.

Firelight Chimney Sweep

Firelight Chimney Sweep

(2 reviews)

Port Gardner

I had Firelight come out for an unusual reason: to determine if the masonry monstrosity in the…read morecenter of my home was an original thermal mass heating system, and IF SO, to check the chimney to determine if it is safe to use the firebox in the basement. I found the company to be very professional, all the way from first contact, several calls to schedule, and through to to arrival. The tech was on time and followed instructions to call 5-minutes out so I could corral my protective German Shepherd. The tech was impressively knowledgeable about ancient heating systems, and did a thorough inspection of the masonry and mortar on all three floors and gave me wise advice, which I very much appreciated. I was surprised the tech knew about thermal mass heating that was common in the 1800's to about the mid 1920's. I think he enjoyed getting an unusual service call. Nothing was broken, I just needed confirmation of my suspicion, a chimney/mortar inspection, and advice on safety. I had them do a full inspection on this...monstrosity. Note there is NO FIREPLACE--there has never been one, but there IS a firebox and clean out in the BASEMENT! SEE PHOTOS and descriptions for details. Turns out--this thing IS an original heating system from 1920. Thermal Mass. It was used by building a small hot fire in the basement firebox, load some coal, and let it go. The heat is captured in the brick and held like a battery, released over time. The main floor section is a SOLID MASS OF BRICK. There was never a fireplace there. When the fire burns down, the warm bricks give off heat on the main floor for 8-10 more hours. Thermal Mass Heating. --Rightly, I was advised it's not a good idea to use it, but in case of an emergency... I could. It will still work as intended and the chimney is safe for occasional emergency use. --Later, in the 1940's, someone tied into the flue on the main floor for a wood stove, then in the 1960's that was closed off when natural gas was installed, along with cast iron baseboards--heated by a gas boiler. Hydronic heat via cast iron baseboards is the Best Heat Ever. No blowing air. Just Warm, Penetrating Deep Warmth. Hydronic Radiant Heat heats OBJECTS, not air. THANK YOU FUSE!!!

My family had used firelight for two seasons now. We are extremely satisfied with their service and…read moreprofessionalism. They are great with pellet stoves and fixed a stove we thought was ready for the junk yard. I highly recommend them.

CM Heating

CM Heating

(228 reviews)

CM Heating Review…read more We decided to go with CM Heating for several reasons. Their reviews online were very good. I talked to my neighbors to hear what their experience was and CM Heating name was brought up a couple times as a stand out company. The sales person Amber was very professional and gave us a ton of information. She was instantly responsive when I had questions. We got 3 bids for this job. I took all the information and used AI to compare the mountain of info to get its take in the bids. Cm Heating consistently had the edge over the others. The main reason was the warranty. If you are spending a fair amount of money, you need a good warranty. All said and done CM Heating was the winner Getting an install date was a breeze. All the detail work was handled by them. The office sent me the permits to print and post. Install Day I was notified of the time they would arrive and the guys were right on time Tim and Melvin sized up the job and jumped in at full speed. Melvin worked on the furnace Tim on the Heat Pump. These guys never stopped the entire time except when my wife brought them some home made chocolate chip cookies. I was very impressed with their performance. We had questions along the way and they provided answers immediately. Great trustworthy people. By the time they were done all the areas were spotless. Obviously I made the correct decision going with CM Heating and I would highly recommend them

We've used CM for heat pump installations in two houses. Most recently, we purchased a heat pump in…read more2019. When it stopped heating in Winter (thankfully, we have back-up propane), CM quoted us $3,200 for a thermal expansion valve (TXV) replacement. They explicitly said that while the parts were covered under warranty, the labor was not. We got a second opinion -- and while the part failed, the second company pointed out that we had a 10 year parts and labor warranty (he was easily able to get to this info, which means CM should have, too -- especially since they sold it to me). I've now called CM several times to inform them that they need to cover the repair, but I've been ghosted. I assume this is likely because they can charge a higher rate for labor on a customer-pay job than they can be paid by the warranty company and are hoping I'll go to another company, but I have no proof of that. As far as I'm concerned, they sold me the unit and the warranty -- and they can do the repair. Once the warranty is over? I'll never deal with CM again.

PNW Fresh Air - hvac - Updated October 2026

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