this is the second time I have used it! Aiden and his colleague came in and did the work efficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks! read more

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went inside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response. read more

Pnw Fresh Air - Heating & Air Conditioning/HVAC Near Me - Lake Stevens, Washington

On time, very professional and service was done quick and clean. I felt like they were honest and didn't try to upsell me, which I appreciate! read more

Fair price, prompt service. did what they said they would do and followed up. Very polite young men.

Highly recommended! Very knowledgeable, it's always good to hear from one's expertise. These tandem did an excellent job! ​ read more

Shabi and the team did a great job cleaning the air ducts, the AC, and the furnace and performing all the needed maintenance. They arrived on time and they were very helpful answering all my questions. Will definitely be recommending them to everyone! read more

Although we do yearly inspections of our furnace, PNS Fresh did a complete inspection and cleaning. They also went through the entire house and cleaned all the air ducts. Ian and Jake did a great job moving from room to room in a timely and efficient manner. Highly recommended! read more

Pnw Fresh Air - Heating & Air Conditioning/HVAC Near Me - Lake Stevens, Washington

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Although I think PNW Fresh Air did an adequate job cleaning my dryer vent, they took minimal precautions to protect my appliances and home while they were here. I have a new washer and dryer that didn't have a scratch before these two guys came out. The assistant kid was using the top of the washer and dryer as a staging area for their tools, using no drop cloth or protective pad to protect the surfaces. After they left I see that the washing machine now has several long deep scratches and both washer and dryer have multiple scratches and scuff marks. The same assistant also took the big shop vac that they used to clean the vents, which had been sitting out on a muddy wet lawn just prior to being brought inside, and put it directly on the hallway carpet with no drop cloth to protect the carpet. They did both wear footies, so I guess that's something. read more

Pnw Fresh Air - Scratches on my washing machine from PNW - Heating & Air Conditioning/HVAC Near Me - Lake Stevens, Washington

My air system has never been cleaned for 5 years since I moved in. I scheduled an air duct cleaning with them. The technician Aydin and another young guy finished the job well. Aydin also walked me through the air filter and recommended a good one that could improve indoor air quality. He also identified my carbon monoxide exhaust flue might need some cleaning and reinforcing as dusts were present outside during inspection. Price was reasonable and competitive. Recommending them for air system related issues. read more

Proactive communication regarding precise arrival time. Effective job and mostly cleaned up after they were done, 9/10 for their clean up efforts. read more

Excellent service. I am very happy with my duct cleaning service! Thanks again and highly recommended.

Shabi is incredible. Came on time. Was so knowledgeable. Answered all my questions about lint and how the houses are built with the dryer ducts. Worked fast. I will be using him again twice a year for the dryer and now for my air duct cleaning. read more

Update:This review is overdue and taking out 2 stars because... I tried to contact this company for an annual check last year. First, the response took awhile. I had called, sent a msg via yelp, msg thru the website and email when i finally received a response. I didn't want to go thru another company since they've already serviced out furnace the previous year so I waited. Second, when I finally got a reply, it was so difficult to schedule a service day. I gave him my availabilities, and he couldn't make any of the days work(even if it meant booking a month in advance). Everything I had said about scheduling on my initial review, I got the total opposite treatment when I tried to book with them the following year. The person I spoke with wasn't easy to talk to, impatient and short. Grateful they came when they did the first time, disappointed of my experience the following year. read more

It was a nice experience working with these guys. Their quote for our two story house was reasonable compared to some of the outrageous quotes from other companies. The Team arrived on schedule and began hooking up their power vac to our furnance duct and opening and cleaning the vents. They wore booties everywhere and was careful loving around the house. The sold us on a sanitary spray after the cleaning because we had never cleaning our air ducts. They took photos of before and after and it was night and day. They inspected our furnace and recommended a thorough furnace cleaning and maintenance. read more

They were prompt and got an appointment quickly. They had good discounted offers and we went with the basic vent cleaning. Took away one star of the 5 - they did leave a lot of the lint on the grass outside after cleaning dryer vent. Would've liked it if they laid some sheet over the grass so clean up would've been easy and thorough. read more

They recently cleaned 2 of my properties, Very happy with their services. Recommend them to people who need air duct cleaning services.

Knowledgeable, polite, and cautious workers. Received quote and reduced price for bundle services. Team was professional and respectful of property, will use again. read more

showed up on time did the work politely and efficiently the one thing that annoyed me -- i thought i was paying a flat rate for my entire house, including all ducts and dryer vents -- i have 2 dryers, one upstairs and one downstairs. well i guess the package only includes 1 dryer, so i had to pay another $129 for the second dryer, putting the whole thing on the pricier side of the bids i got. especially since it took less than 20 minutes to do both dryers -- they didn't have to move anything because they were able to clean from the outside read more

These guys are fast, efficient, and competitively priced. I needed some diagnostic work done on ducts in my house--one room hasn't been getting heat. These guys were the only ones willing to commit to figuring out where the block or break was. They came out and figured that out first. They didn't really have a diagnostic service in their list of stuff they did, so they came out to clean the ducts, too. They did a great job at both. They located the broken duct joint and cleaned everything within a couple hours. They showed me pictures throughout the process--dust, mold, crud all piled up from probably years without cleaning. The house is 30 years old and the dust was easily half an inch thick or more in there. They forwarded me all the photos in my invoice, which I had in email before they left the house. Duct cleaning isn't an expense I want to cover every year; it's a few hundred bucks for something you can't even see or use when it's done (in the sense that it's not a new tangible thing). But there's no way around the fact that ya gotta do maintenance like this, and this is one thing that most of us forget to have done. I honestly might not have gotten to it if it weren't for the separated duct. But I'm glad to have it done and would happily recommend these guys. Review #1500 read more

Did a great job cleaning out the heater ducts. Explained to me at the beginning that since I have 2 furnaces the price is higher. The quote he game me was based on 1 furnace. That's fair and nice of him to explain. I asked Shabi to give me a quote to replace attic storage space insulation that is falling down. Would definitely recommend PNW Fresh Air to friends. read more

Amazing! Were able to come to is the next day, techs were very friendly, knowledgeable, and respectful. They did a great job cleaning our furnace and dryer vent and educated us on proper maintenance. Will definitely be calling them again! read more

Did a great job cleaning out air ducts. Offered suggestions to improve filtration system. Would hire again.

Shabi & Ian did an outstanding job at our house that was in desperate need of air duct cleaning after a remodel. They showed up in the time frame quoted masked, shirts with company name, & wearing booties. Very professional in every way. I was shown before & after pictures and also had the sanitation procedure completed which was an additional cost but pricing was very competitive. I chose PNW FA based on their reviews and they did not disappoint. I am also having them return for my annual furnace maintenance which I have done every year at around this time of year from another company. But have decided to give PNW FA an opportunity based on today's experience. Shabi is a great guy and gave me recommendations for the correct furnace filter since we have air conditioning & kids with allergies on Amazon which I change regularly. Very happy with the experience. read more

I hired these guys to do some duct cleaning. They quoted a fixed price, (339)then came out and did it within a day or so of the go ahead. Pleasant techs worked quickly with both vacuum and snake brush. 2 men 2 hours. The only up sell opportunity presented would have been if I wanted furnace cleaning, for another $119. read more

Quick response to inquire through Yelp. Scheduled not far out. Guys were friendly, wore shoe coverings and masks, and worked quickly. Very pleased with the dryer vent service, already recommended to my neighbor. read more

Professional and efficient work done by Jake. Reasonable price on heat ducts, cold air return cleaning and sanitizing, including free dryer vent cleaning. We'll definitely use PNW Fresh Air again in the future! read more

Opted for the Move-In package and the two techs that came to our house to service/clean our furnace and vents did a great job. They were respectful of our needs (i.e. wore masks while in the house cleaning the vents) and suggested which filters to buy moving forward (the previous owner hadn't changed the filter for...several years). Courteous and informative throughout the time they were at our home. I highly recommend them. read more

Showed up on time to provide the quote. Showed up on time for the job. Finished the job in the time frame they said they would. Billed me for what they quoted. It was nice to not have any "unexpected " charges. Thank you Shabi for doing what you said your team would do and not finding extras to charge for. So refreshing!! read more

I have just had half of the heating ducts under my house replaced by PNW Fresh Air. The job was done by two young men who were very polite, professional and personable. They came two days ago to do the scheduled cleaning and found out that 6 of the ducts were damaged and had to be replaced. They were able to schedule the 2nd visit almost immediately (today). They had a two hour window to arrive, called us about 15 minutes into the window to say they'd be there in 45 minutes... and got here in 46! Outstanding service. Highly recommended. Billed us for what was quoted and the cost was quite reasonable. Pete W. read more

When I tried to get a quote to do air duct cleaning for my rental condo, PNW was the first responding with fair price. Considering their five star review, l did not take a second thought to pick them. According to my tenant, they apparently did a good job: "It's done, not sure how to check the work. They were professional and quick. " I will surely consider them again for my next job. read more

Professional, thorough and quality job done!!! Highly recommend them for Duct Cleaning, Vent Dryer Cleaning and Furnace Cleaning. They were on time and communication was excellent. read more

PNW Fresh Air did a great job cleaning the blower wheels on my mini splits. We had a different company doing our annual heat pump maintenance and they said we needed our blower wheels cleaned and gave a quote that I thought seemed really steep. I submitted several requests for proposals and PNW had the best value, was very quick to respond, and was professional in their work. I'm looking at switching my annual maintenance to them. read more

I hired PNW Fresh Air based on all of the 5-star reviews, and they did not disappoint. His bid wasn't the cheapest, but it was the most thorough. It turns out that in the 17 years we have had the furnace, it has never been serviced, the ducts had not been cleaned, and no filter was installed. (I thought my then-husband was taking care of everything.) I did end up spending more, but do not feel like I was nickel and dimed as I did not realize the extent. Shabtay (the owner) is great. He is super responsive and trustworthy. I live in NE Seattle and he drove here round-trip twice from where he is based in Lake Stevens, including returning--twice--during rush-hour. IMO as a commuter, this is over and above. Thankful to have a warm house! read more

Awesome honest service. Would highly recommend this company. They came out same day service.

They called me back!!! They rearranged their schedule!!! They made it so my house won't burn down from us never cleaning out our dryer vents!!! We could start doing laundry again without killing our dryer!!! I've told so many friends to call them. We are so grateful. Now I just need them to create a system to call me in 12 months to remind me I need them to come back ;) read more

So I have used this company's services in the past to do a vent cleaning and an A/C service, and recently just called them to do a furnace service. Unfortunately when they got up there, they were unable to move forward due to an issue with water being in a pressure switch thing (I don't know all the technical details). I was thinking, great I will get charged for them to come all the way here and just look at something. Nope Jake, not only didn't charge me, he let me know what the problem was, gave me a referral to another company and even stayed next to me while I was on the phone with the other company to explain what was needed - all at ZERO charge. Then as he is driving away, he calls to tell me he thinks he figured out why water was getting into our exhaust, it was because the cap on the roof was missing - and to call the other company to make sure they bring a cap when they show up for the diagnostic! Will we be using PNW Fresh Air services again, 100,000,000%! We will also tell all our friends and neighbors about their amazing service! Hats off to you guys PNW Fresh Air! Looking forward to working with you in the future! May is just around the corner for a A/C service read more

I needed vents cleaning (air ducts and dryer), shopped around, and Pnw Fresh Air replied with professional suggestions and a reasonable price! Jake and his crew arrived on time and explained everything they were doing. Even they found my wife's lost ring for us! Definitely recommend their service! read more

Great service. They showed up on time and did their job very professionally. They answered all of our questions and explained things well. We would highly recommend them to anyone. read more

Residential HVAC duct cleaning at a reasonable price. Very courteous, knowledgeable and did a thorough job. Informative with recommendations and even identified a significant duct installation issue, likely from when the house was originally built. Recommend and will use again. read more

Recommend PNW Fresh Air for dryer vent cleaning. Price is affordable. Specifically Jacob did quick clean & on his way. Was able to provide feedback that vent was blocked. We will see how the dryer does on drying time!! read more