We scheduled Pure Clean to clean our carpet. The Business was featured in the Best Pick Reports in Snohomish County. I am so glad we called them and scheduled them. Forrest came to our house On Time and was Superb. [[HIGHLIGHT]]He did a walk through with us to look at each area we wanted cleaned.[[ENDHIGHLIGHT]] He was very professional and used a laser to measure square footage, thus No Questions about square footage. [[HIGHLIGHT]]He took the time to tell us about the products used and the techniques used.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We were informed about challenging areas and what to expect regarding the cleaning of our 28 year old light colored carpet.[[ENDHIGHLIGHT]] We are Thrilled ! Forrest did an Excellent job cleaning our carpet and it looks as good as it did on day one of installation! Secondly, Forrest was professional, respectful, careful and competent. The carpet was cleaned in 2 1/2 to 3 hours and it was nearly dry 8 hours later. So very nice ! We highly recommend Pure Clean Carpet Cleaning and would definitely call them again AND ask for Forrest. Patricia and Louis Leatham ​ read more

Amazing results from Pure Clean !! We had gone 9 years ?? without a cleaning so we didn't think anyone could get our carpets cleaned ? What they've done is nothing short of miraculous. [[HIGHLIGHT]]We will never go that long again and will use Pure Clean for they're incredible service in a year.[[ENDHIGHLIGHT]] simply stunning. read more

Our carpet was stained from raising a puppy, we had considered replacing it. After it was cleaned by Lewis it won't need to be replaced. Very pleasant, competent and reliable employees. Will definitely hire again. read more

Just had my carpets cleaned by Noah at Pure Clean. He took extra care to spot treat stains and remove dust buildup on the edges of stairs. Great job, Noah! My carpets look new! read more

Jesus did a great job cleaning our carpet. We needed some pet spot treating from our puppy and he was able to customize our carpet cleaning needs for different rooms. He did a great job and was very thorough! Will definitely be using again for our yearly house carpet cleaning. read more

Donovan is the consummate professional and really knows the business. From the start, I knew it would be a great experience and it was. [[HIGHLIGHT]]He took the time to fully explain everything including cleaning options and made a recommendation that I totally agreed with.[[ENDHIGHLIGHT]] He didn't try to upsell me but just stated the options. Donovan also has cleaned several of my friends' homes who are all very satisfied with the results and gave positive recommendations as I am doing here. I highly recommend PureClean and particularly Donavan if you have a carpet cleaning need. Oh and BTW we have a dog and he did an amazing job getting some spots out! read more

Josiah, did a great job. [[HIGHLIGHT]]Nice guy too.[[ENDHIGHLIGHT]] I would definitely recommend PureClean to my friends and family.

5 Stars - Above and Beyond Service! I had a great experience with Pureclean. [[HIGHLIGHT]]The technician, Donovan, was outstanding--clear communication from the start, took the time to explain everything thoroughly, and answered all of my questions with patience and professionalism.[[ENDHIGHLIGHT]] We went with the Gold service, and the carpets look fantastic. Many of the stains I was worried about came out completely. As an LGBTQ household, with Pride flags and photos of my partner visible in our home, I really appreciated how respectful and inclusive Donovan was. He used gender-neutral language without hesitation--like asking if I wanted to call "my partner"--which made me feel seen and comfortable in my own space. It might seem like a small thing, but it meant a lot and reflected a level of service that goes beyond just cleaning. Having someone come into your home can feel vulnerable, but Donovan was kind, respectful, and professional throughout. I wouldn't hesitate to recommend Pureclean--especially if you value not only quality results but also thoughtful, inclusive service. read more

In a world where increasingly we get poor, lackluster service, I am SO pleased with PureClean! They were efficient, dependable, respectful of my time and property, and did a fantastic job. [[HIGHLIGHT]]They were easy to work with and treated me like a valued customer...one who can always choose another provider.[[ENDHIGHLIGHT]] We need more people and companies like them. read more

[[HIGHLIGHT]]Easy to get an appt in a short time and then the day of appt Donovan called, he was running early, which was great for me[[ENDHIGHLIGHT]], came in and walked me thru the options, decided on one for what I needed, and he was on it. all done in an hour ( just one big room) thank you and I'll be a repeat customer -Stephanie R. read more

Once Again this company and associate(Forest) delivered Top Notch Quality Service. I am so pleased with their employees. Polite, professional and considerate. The Quality care and Respect of my home 5 read more

Josiah Lewis was very professional and courteous, great job on the carpet cleaning. Highly recommend PURE CLEAN SERVICE

This company is great and I can't say enough good things about the job they did at .my home this past week. Their technician, Donovan, was a complete professional: arrived on time, explained everything including their impressive and easy-to-understand cost estimating process, and their chemical-free cleaning system that leaves no residual chemical odors or residue. He went to work and did the big job quickly and efficiently. The carpets look fantastic. MOST HIGHLY RECOMMENDED and I will use them again! read more

Forrest was very professional and did a great job !! I will definitely be calling him for my next carpet cleaning !!! I was happy with how quickly I got on the schedule and how prompt and efficient he was ! read more

Pure Clean is wonderful! Donovan Lenaburg came today for the second time. He cleaned our carpet a few years ago. He is prompt, friendly, helpful and did an amazing job. He explained the process and options they offer. We are 100% satisfied with the job he did. I highly recommend Pure Clean! read more

Smooth and professional service from beginning to end. [[HIGHLIGHT]]Easy scheduling and communication via text and email.[[ENDHIGHLIGHT]] Our technician Jesus showed up on time and quickly walked us through our cleaning options and associated pricing. He also gave us good feedback on a couple of stains we were hoping to address. All in all we were happy to use PureClean and will again I'm sure. read more

We used this service to have an area rug cleaned and overall were mostly pleased with the ease of the process and results. After moving houses, our rug had been stored for some time and was dirty but no major stains to get out. I called the company and found that they would come pick up the rug from our house, take it to their facility for cleaning, and then schedule a drop-off time to return it. We were thrilled with how easy that was! Communication was excellent and the technician arrived on time and was both professional and friendly. It only took a couple days to return it and was a few hundred bucks for the cleaning. Return of our rug was equally as punctual and communication excellent. Only issue we had was when we unrolled it that weekend there were dirt marks in several places. We photographed and called the company leaving a message, but no one ever called us back. Luckily the spots were easy enough to remove with a carpet cleaner and the rest of the rug was clean and fresh. We were a little disappointed that we paid so much only to have to clean the rug after receiving it and then further disappointed we didn't get a call back from customer service about the issue. I really liked the ease of the process and initial communication which is why I'm giving 4 stars. I'm not sure if the dirt marks got there while rolling back up at the facility or if this was an isolated incidwnt of poor quality control. We might use them again but are a little hesitant. read more

PureClean - Returned with dirt marks - Carpet Cleaning Near Me - Snohomish, Washington

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The Technician, Nathan, did a thorough job explaining the cost breakdown before he began working. He was quick and efficient, moving from room to room without leaving a mess. In and out in an hour! Best part is the products used did not leave a weird odor or leave the carpets soggy. I highly recommend. read more

[[HIGHLIGHT]]Jose was on time and super friendly.[[ENDHIGHLIGHT]] He explained the services in detail and was honest and knowledgeable. He did an excellent job and the carpets came out looking new and smelling even better than new. I will definitely be using PureClean again. read more

[[HIGHLIGHT]]My Pure Clean technician did an excellent job at representing the work he was about to provide and also information about the full Suite of services offered.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I don't usually have the patience for sales speak but in this case disclosure of the services they provide made me aware of things I could do to improve my carpet appearance and things that I have been doing wrong all along.[[ENDHIGHLIGHT]] This type of value does not appear in typeface, but in this case my servicer Donovan was extremely experienced and knew what he was talking about. Mind you I went into this with a budget cost in mind and met that goal easily. [[HIGHLIGHT]]I also opted out of services because I understood better the outcome and could make a informed decision.[[ENDHIGHLIGHT]] PetSafe chemicals were used and Care was taken with my furniture walls and surrounding property to protect against damage or stain from the hoses. read more

[[HIGHLIGHT]]He was thorough in explaining what he was going to do.[[ENDHIGHLIGHT]] Everything looks amazing. Like new.

Ben did a thorough job and he was instrumental in selecting Pure Chem. Had some tough stains that came out

Needed two sets of carpeted stairs cleaned and Nathan did a fantastic job!! Showed up on time, gave a quote and did job all within a couple hours. Stairs look great and added bonus, Nathan is a gifted pianist so if you have a piano, it's a treat to hear him play! read more

I called to get a price for cleaning a mattress. I was told $189 and I booked it. The tech comes out and tells me it will be $329. Um, what? Oh there's a $40 environmental fee that I was not told about on the phone. But it's still $100 more. I told the tech that was not the price I was told over the phone although in the moment I couldn't remember exactly what price I was given. He gave an explanation that the phone people don't always know the condition of the item, etc., etc. This item was in practically new condition and had always been used with a mattress protector. I really hesitated to go through with the cleaning at that price. Sensing this hesitation, the tech offered to take off $100. Amazing how that now lines up with what I was told over the phone plus the $40 environmental fee they don't tell you about on the phone. The pricing felt disingenuous. The final quote was $100 higher than what I was told on the phone, and only dropped after I hesitated. It came across like an unexpected upsell--what I'd call a 'sucker fee'. read more

Used them again for our apartment stairs! First class job the carpet looks incredible Brock did a great job !! Will be using them again a great deal also ! read more

Nathan was prompt, courteous and professional. [[HIGHLIGHT]]He explained everything thoroughly in a way that was easy to understand.[[ENDHIGHLIGHT]] Price seemed fair. read more

Ben was very professional and did an outstanding job. I would highly recommend Pure Clean

Jose did a great job on my carpet cleaning. They came out better than I had hoped, especially a pretty dirty closet area. Will definitely use again. read more

Kenneth Mathias did an incredible job cleaning my Berber carpet in my piano studio! He was very knowledgeable about the process, and the result was really great! The carpet has never looked so good. [[HIGHLIGHT]]Great personality and stellar customer service.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Have used Pur Clean several times and have always been very satisfied.[[ENDHIGHLIGHT]] Our technician, Jesus, was very friendly, thorough in his explanations and did a great job on our stairs, hall and family room. Even gave me a pair of booties so I could dance on the clean carpet. read more

I've had PureClean clean our carpets regularly for quite a few years now and keep hiring them because their technicians do a thorough job, work hard, are on time, and pay special attention to the details like adding protective bumpers to stair railings. The carpet smells clean when they're done - not like synthetic chemicals, and dries pretty quick. They even left me booties to walk on the carpet without getting my socks damp! So conscientious. read more

Well, PureClean, you did it again! I am thrilled with the results of Donovan's expertise and hard work! [[HIGHLIGHT]]He explained every option with depth of knowledge, and showed me (with a glow light) where there were spots I didn't know were there.[[ENDHIGHLIGHT]] And by the time he was finished, they were gone! Professional, knowledgeable, and trustworthy, Donovan is exceptional! read more

Outstanding, meticulous and thorough!! My carpets came out perfectly!!! But I am a person of few words. I hope this is long enough! read more

We had Brock Isaac come today to clean our carpets. We are very impressed, he did a great job, was punctual and courteous. We would definitely recommend Brock with Pure Clean to our friends and family. Edited from 5 star to 2 on 2/3/24 Has our carpets cleaned a couple days ago. The night they were cleaned And after drying we realized the carpets didn't smell clean at all, their was a funk to them, we could smell pee very strongly in the areas where we had previous pet accidents. This is surface smells on top of the carpet, not from deep within the pad etc. I put a damp white cloth on the carpet and it came up yellow and dirty! Brock came back yesterday (2 days after initial "clean") And added some of their deodorizer and raked it into the carpet. I was concerned that this was just going to be a cover up not solving the problem. But they were not willing to clean it any further with their machinery. The carpet still is dirty, smells dirty and like pee still and still comes up yellow ands dirty with damp rag. We don't have that much carpet, I paid $340 for the stair case and part of a small bedroom to still not be clean. I'm beyond disappointed as I really wanted to like this company and my carpets did not receive a DEEP CLEAN as they promised. Their guarantees per the pamphlets they gave me: * 100% of odors no matter the smell * sanitizes, deoderizes, ELIMINATES ALL ODORS * if an error occurs we will rush it to your home to correct any concerns you have GUARANTEED. I would give only 1 star but Brock was very nice and had great customer service so they stars go to him read more

Once again Donovan did an amazing job! Our go to in carpet and upholstery cleaning. Top service!!

Donovan did a great job on the carpets in several rooms in our home and stairway. Donovan was punctual, friendly, very professional and courteous. [[HIGHLIGHT]]I appreciated him taking the time to explain the process and being able to choose a package that could fit my budget.[[ENDHIGHLIGHT]] I would recommend PureClean to anyone who wants a fresh, clean home! read more

I've relied on PureClean for carpet and upholstery cleaning for several years, and I'm always happy with the results. Their prices are reasonable, their technicians are friendly and knowledgeable, and I know I'm getting many more years out of my furniture and carpets by keeping them in good condition. Ben Stiles did a great job cleaning my three area rugs today, and now they look like new! read more

This place used to be great. Used to be family owned and honest and clear. And the last two cleanings we have had have been all upsell upsell upsell with high pressure sales tactics. Before posting this review, we emailed the main email address twice asking them to address this issue. Not a single email back. Sad to have a good quality service go this way. Alas, this has gone from five star to one star. The carpet cleaning quality is good if you like a large man coming into your house and upselling you forcefully. read more

Go with Pure Clean! [[HIGHLIGHT]]We have used this carpet cleaning company several times.[[ENDHIGHLIGHT]] Today Jose came out and he was friendly, efficient and did a fantastic job. We had really dirty carpets and the improvement he was able to do was amazing. The products and machines they use are so good. Hope you will give them a try. Excellent work! read more

Really great experience with having Pure Clean do a deep cleaning of my sofa. The tech Nathan was great-- super friendly and professional, and had a formidable, impressive beard.. Communication with the schedulers was also amazing-- overall this is a well run company. My only issue was the high price point for the cleaning service-- but you get what you pay for and I definitely think it was worth it. read more