I had a very disappointing experience with this company. I paid a deposit to schedule an installation, and while they initially set a date, the installer later reported he was injured. They then rescheduled and sent two other technicians, but shortly after, I was told they would not be available for another three weeks. Because I am preparing to sell my house and working on a tight timeline, I had no choice but to hire another contractor to complete the job. Despite multiple follow-ups and being told they would call me back regarding the refund, I have not received my deposit back and have not received any meaningful communication. I understand that unexpected issues can happen, but the lack of follow-through, delays, and failure to return the deposit for work that was never completed is very frustrating and unprofessional. read more

Luke and Hunter installed a new furnace, electronic air filter, and a UV light. All Heatings estimate was far better than 4 other companies. Luke and Hunter had the work done in under 4 hours and the inspector said the work was great. Highly recommend All Heating. Margie and Chuck read more

First of all, I wrote a 5 star review 9 months ago and i would absolutely resend it. In summary, the flame sensor on my furnace was cracked, and there was a gas leak near it. All heating came out and condemned the entire furnace, which still has 10 years life left, cut the wires inside the motor so it cannot be turned back on, and told me i needed to replace my entire furnace. I had a family friend that is a licensed HVAC technician come out recently to look at it, told me the parts were under 600 dollars, and fixed it. I understand companies have high overheads, however i feel completely taken advantage and prayed upon. I am a single woman homeowner, and trusted them to make necessary repairs. I would absolutely not recommend them to anyone. I have spend thousands of dollars with them, and will never spend a penny more. Be EXTREMELY cautious if you use them. read more

I have a heat pump and gas furnace we got at a different company Friday night it was so cold it stopped working!!! It was easy to get ahold of this company and to know they were coming in the morning made me relax!¡! JeFF came and he was so nice and explained everything I want to say a lot of company's dont stand by their work and this company DEFINITELY does!! The GM manager GARRETT was so helpful we will Have stuff done with them now cause of everything I really recommend calling them we will :) read more

I regret choosing this company. Upselling is one thing, but overselling a project and for a clients needs is slimy business practice, and not answering emails with questions or concerns is poor customer service. They are overpriced on already high ticket items and I'm left feeling completely ripped off and dissatisfied with the company. They can do better. What they will do is send an email about how they value in building trust in their customers but they won't do anything to earn it. There are better options out there. read more

All Heating has earned my trust back. Connor, the technician was professional and fabulous when he came to fix my fireplace and heater. He is honest and caring. I also want to point out that the operation manager coordinated the work that needed to be done very quickly. I can't say anything bad about this company. If you want honest people who care about excelling at customer service, please call All Heating. read more

Luke came out from all heating and fixed our fireplace and cleaned it up as well. He was very informative and up front with our options for repair and future maintenance. We ended up getting the maintenance plan and know that In case something happens we have all heating available to get it repaired. We are thrilled to have our fireplace working again read more

Do yourselves a favor and avoid this company like the plague. The installed in the middle if the night a 5 ton Bosche unit that is for 118,000 soft office building my condo is 1651.sqft. it's been a battle as I have an exotic that must have constant temp and an very old cat. They said nothing was wrong 3 or 4 times until I gave up and called another company. Then they said I negated they're warranty so I called Bosch and the receipt says 3 ton unit. Bosch flew out and looked the unit over then left after 3 hours all heating manager Michael Salas said he would be here he never showed. So I called Bosche who agreed and said it on a recorded line that it in fact was a 5 ton unit. I'm done with all heating and looking for refund or court date. read more

Last week the glass facing of my gas fireplace completely shattered. I had no idea what caused the break and was really concerned that there was an underlying, behind the glass issue with my older gas fireplace. I called All Heating and spoke to the kindest, most patient sales person who patiently listened to my concerns and answered all my ignorant questions (Kaylee you are amazing!). One week later, Tyler and Jesus visited my house and serviced my fireplace. Great customer service, explained things I should watch for in my aged gas fireplace, and confirmed that they have the parts needed to replace my igniter and pilot light should either go out. Excellent customer service and care! Highly recommend!! read more

All Heating - Cracked fireplace glass - Heating & Air Conditioning/HVAC Near Me - Snohomish, Washington

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Technicians Tyler and Brandon were professional, courteous, punctual, and explained what needs to be done to properly maintain the mini-split unit we have. They have not been serviced for 3 years and the technicians took time to clean and inspect everything. No pushy sales, no overcharge. Highly recommend! P.S. We also signed up for their maintenance program for a very attractive value! read more

Mitch came out to look at our gas fireplace on a home we recently bought. He was very friendly and knowledgeable. He described the situation clearly and gave me solid options on how to resolve the issue. Thanks for your timeliness and communication. read more

Less than a week after their initial visit and $999 charge they had to return. Tech STATED he did not reconnect 2 wires. When I questioned him as to the over $500 bill, when he had already admitted he didn't reconnect needed wires he threatened to leave. I stated as a medical professional I would loose my license, if I abandoned a client in need. I have changed my 5 star rating to 1 star, and am now being bullied by All Heating for posting "Avoid All Heating out of Snohomish " which I stand by. read more

Oh dear.... I really want to be kind here.... the young man who finally came to my home one week later Was very knowledgeable and courteous however the cost to repair my gas fireplace that won't stay lit was 2000.00$. I cannot afford that as a retired disabled nurse. Too expensive. read more

We searched high and low for someone to help us figure out what was wrong with our fireplace when we moved into our new house. All Heating was the only place we could even find that would service our unit. And we are so glad it was them! Tyler and the team were so friendly, personable, and above all else, knowledgeable. They got the part we needed and fixed our fireplace right up! We have now booked them to do all of our heating care. Amazing team and service! read more

All Heating - Heating & Air Conditioning/HVAC Near Me - Snohomish, Washington

I am not often "overwhelmed" by the level of service provided by companies but today I was truly bowled over! Our service technician, Tyler arrived exactly as scheduled, gave us an incredibly polite, courteous, and professional experience. He worked to diagnose a problem with our gas fireplace, identified the issue(s) quickly, and ordered the needed parts. Based on our first experience, I expect the same kind of courteous service once the parts arrive and he can complete the repair. Kudos to Tyler and to AllHeating! read more

What a fantastic company to work with!!! We have a 20 year old gas fireplace that started to leak gas, the smell was horrible. We called All Heating to have a repair person come out and take a look. MITCH was the pleasant repairman who came and did all he could to diagnose the actual issue. Due to the fact that the fireplace is original and 20 years old, the thermal manifold was worn out and leaking badly. A new manifold is really really expensive, but MITCH was able to get the fee for his trip here to our home decreased from $$$ to $$. He has been so kind, helpful and understanding. MITCH needs to be considered for "Employee of the Month!! He is very easy to work with, and seems to want the very best for his clients. Any employer should be proud to have someone as committed and friendly as MITCH on their payroll. Thank you, thank you, thank you!!! read more

Outstanding company, our AC stopped working after a small power issue, and I couldn't find anyone to come out within a week. Got All Heating recommended and they were out the next morning, fixed the issue and we were all set. Technician (Austin I think?) was super friendly and careful and explained everything. Highly recommend these guys. read more

Our furnace stopped working and our house was freezing since we had just gotten our first snow. I called and made a appt. Thomas came out, took a look and we needed a new furnace. Ours was about 25yrs old and it just didn't make sense to dump money into that dinosaur. The crew had excellent customer service. They even loaned heaters until the new furnace was installed. Luckily they found a furnace and installed it the very next day and managed to deal with our muddy dogs. I will refer them in the future read more

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We had a non working gas fireplace. Called three companies - one was three months out from being able to service us (wow, happy that they are busy but ouch, that's a long time to wait for service), one never called back and the third call was to All Heating who came out about 10 days after our call. The service tech (Jesus) was a delight and had us up and working in no time. A pleasure to have had him in our home. It surprises me to see any negative feedback regarding this company - I guess it's just humans being human and sometimes we make mistakes. Our experience was wonderful and I highly recommend this company. read more

Jon was fantastic in helping us get our heat working again. Our heat went out right before the snowstorm back in February because the builder made an installation error, and All Heating did a great job of getting us the parts needed so we could get our heat back on as soon as possible. They came out in the snow several times and really went above and beyond in helping us out. We really appreciate them! read more

Good service. Needed to fix my new heat pump back in the early days of COVID so there was some challenges with scheduling. Had folks come out a handful of times over a few months to check the HVAC system and finally narrowed it down to a schrader valve (spelling?) in the heat pump which fixed it. There was a small mistake they missed, but they took responsibility and didn't charge extra for the correction which really surprised me. The big issue I had was the communication around scheduling and when I could get someone to come back out for a follow-up. For now I'll just blame it on COVID (and apparently poor weather) and will be using them into the future. Even signed up for their maintenance plan to check out the unit over time. read more

I called this company two days in a row to have someone come to my house because our furnace isn't working. I was told the first day that a tech would be contacting me and nobody ever called me all day. I called again today on Friday March 19, 2021 and spoke to Hector and was told that a tech would be contacting me. Unfortunately, I received no call again from anyone at All Heating Service. This company is unresponsive, unprofessional and has horrible customer service. I would not recommend this company to anyone because they obviously do not care about new business. read more

Today Thomas came to fix our gas fireplaces. He was on time and wore his foot covers. He was very thorough and explained all the options and the equipment he was installing. He encouraged us to inspect the installation. We would be honored to have Thomas in our home again and will call All Heating with any future gas needs. Thank you! read more

All Heating has saved me a lot of headache and frustration! I recently discovered that my partner's furnace was no longer warming up properly. Tho I like to think I know what I'm doing in such situations, once I got my hands in there, I quickly realized I needed a professional and called All Heating! Thomas arrived and quickly determined there was an improper drainage of excess water that was escalating problems throughout the system. He patiently explained the causes and solutions so thoroughly that I was able to not only understand it but relay that in text to my partner who is anxious to have things heated up again the way they should be! The service was absolutely worth every penny as it's saved massive expenses in the future. Thomas well knows what he's doing and has guaranteed future business with All Heating! read more

$120 service call to give an estimate for a new heat pump installation? Not gonna happen!

Great service from Thomas yesterday! Our gas fireplace is working great and All Heating and Thomas were a pleasure to work with. Highly recommend! read more

Our gas fireplace wouldn't turn on so I called All Heating and Service. Thomas did a thorough job of diagnosing the problem as this fireplace is almost 20 years old and never been touched! The part was not in stock but they were able to obtain it within a few days. The fireplace is now working. My husband and I (and the two dogs who love the fireplace) are very pleased with the service we received. read more

My furnace went out overnight during one of the coldest days of the year. John came out the day I called, and I had a new furnace installed the next day. Great, friendly service from John and the installers. They even found and corrected problems caused by the poor installation of the prior furnace! Seriously great service! read more

Omg Toby is amazing besides a amazing tech. My ac went out in the middle of a Sunday morning in the worst heat wave we have ever seen. I had originally called Blue Flame they said somebody would be out Sunday around noon. Called a few places early Sunday morning to see if anyone could come out sooner. Toby called back I told him about my appt with Blue Flame he said when he is done he will call back to check my status. I called Blue Flame at 1:00pm they told their answering service had over booked them and no one was coming. I was in tears by then. Called Toby left a message he called right back said he was on his way. He had it up and running in under two hours!! And it didn't even come close to breaking the bank read more

We were having issues with our gas fireplace for months and had a couple businesses come out that could not solve our problem. We finally arrived at All Heating and I'm so glad we found them! Thomas came and troubleshooted our problem a couple times, being thorough in his work and explanation of what he suspected to be the problem. He then worked to locate a difficult to find part and came back and solved our problem. He was also incredibly friendly! Highly recommend, don't look anywhere else! Wish they were our first call! read more

I had a fireplace that wasn't working and Joshua and Thomas came out. They diagnosed the problem immediately and fixed it. Everything works perfectly now. The main reason for this review is that both Joshua and Thomas were fantastic! Happy and smiling, respectful and kind. I couldn't have asked for better guys to come out and fix the fireplace. I highly recommend them!!! read more

Thomas was great to work with. He was honest in regard to what was needed and did an excellent job on our repairs. Our fireplace looks brand new. We were well informed on the parts that needed ordered and we were scheduled right away to get the work done. read more

All Heating - After - Heating & Air Conditioning/HVAC Near Me - Snohomish, Washington

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We have a relatively old gas fireplace; and we just found that we could not adjust it as we used to. It has "got stuck" in one setting, full blast. Called Specialty Pump & Well, Thomas came out, and we could not have been more impressed. It took some time before he could identify the reason, but he kept going. While working, Thomas was engaging and telling me what he was doing. In addition, before putting the glass back on the fireplace, he did thoroughly clean it. I felt like I had a new fireplace. We got talking and I asked about the furnace, and he took a quick look and told me it is OK, and nothing needs to be done. For this he did not charge. When it is time to have my furnace checked and cleaned, naturally I will call Specialty and Thomas. His service was beyond spectacular. read more

Really nice guy, explained everything in well detail. Fixed the problem in good amount of time. Really great service overall! Thanks All Heating! read more

Still no admission of mistakes in servicing my fireplace--and now making things up. Your reply is incorrect and revisionist. Our gas was off on the first visit--your guy did not even check the outside meter--but since he "couldn't get it to light" he recommended a replacement. It was NOT flagged for safety--you've now made that up--it was off b/c of non use (we have no other gas units). Yes, I agreed to the estimate--but didn't realize that you were fleecing me--even your expensive competition only charges $300 for a gas log install. The 2nd trip was to actually install. The 3rd trip was b/c the unit would not stay lit (there was a bent wire during install), not b/c of gas not flowing. I then needed to have multiple calls with your 'customer service' and still nothing. Sorry, trust is earned. read more

Thanks to Toby for diagnostic service of my electric air filter system. Also to John for installing new filters I decided on. This company installed the natural gas furnace in my house and it still works great. Josh also helped out. Fair prices and good communication. read more

Thomas came and helped me clean my fireplace and install new remote. Very professional and polite. Will definitely use them again

Thomas was thorough and quickly diagnosed the problem and solution. In addition he explained tips and tricks to keep our furnace running smoothly for years to come. I will definitely recommend All Heating to all my friends and family. read more

Thomas was fantastic today! Thank you for coming to our home on short notice and getting our heater working again!

All Heating was amazing! Our furnace went out on a Sunday and they traveled almost 2 hours to help our family have a warm house. They went above and beyond and very affordable. I highly recommend them! read more