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    Ridgid Plumbing and Drain Services

    4.8 (172 reviews)
    Open 8:00 am - 7:00 pm

    Get pricing & availability

    Response time

    2 hours

    Response rate

    100%

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    Services - Ridgid Plumbing and Drain Services

    Drain repair

    Gas line installation

    Gas line repair

    12 More Services

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Ridgid Plumbing and Drain Services Photos

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    Reviews With Photos

    Chris E.

    Armin came out after hours to confirm a massive leak in between the walls involving what turned out to be a huge crack in a single knob shower cartridge. The crack was substantial - see the attached pictures. Their pricing may be higher given the after hours situation and quality of the work - but you can tell these guys are the real deal and not like many other plumbing businesses in the area taking advantage of certain zip codes. Amazing response time, professional, and will definitely work with them in the future.

    They make up costs and don't tell you..
    Jenni D.

    Arash, the owner of the company is fantastic and rectified a bad situation. After my original review, he asked me to contact him. I called Arash and he came out the evening of our conversation. We showed him our concern and he quickly fixed the knob as well as correcting a small error from the previous installation. Arash also offered to refund all my money. I told him that was not necessary as I appreciated him making things right, that we could split the cost. He insisted, so not only did he come out immediately, fix my bathroom problem he also refunded me for the trouble. I believe Arash is a good business man who knows his plumbing, he unfortunately just had a bad employee. I am now considering having Arash replace my hot water heater. He has restored my faith in his business.

    Shower (leak fixed!)

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    18 days ago

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    1 day ago

    Ian came for a consult and solved my shower leak very quickly on the spot. Quick response time in booking.

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    11 months ago

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    23 days ago

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    3 months ago

    Ian was great, very professional. Costs exactly as described by estimator. Will hire again.

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    3 months ago

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    3 years ago

    Business owner information

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    Arash M.

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    2 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    Arash M.

    Thanks for your review it was a pleasure working with you

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    4 years ago

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    Page 1 of 5

    Ask the Community - Ridgid Plumbing and Drain Services

    Review Highlights - Ridgid Plumbing and Drain Services

    Will happily call you again when we need services you offer and recommend to anyone.

    Mentioned in 12 reviews

    Read more highlights

    2 Sons Plumbing & Sewer - One of our technicians helping a customer

    2 Sons Plumbing & Sewer

    (853 reviews)

    Ballard

    I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

    This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

    Ridgid Plumbing and Drain Services - plumbing - Updated May 2026

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