I go here because its close to work otherwise I would drive to Sam Ramon for sure. But its convenient. If I have a TON of items don't assume I don't want a bag. It is literally 10 cents. Before you ring me up and charge me ASK if I want a bag Doreen... Do not throw my stuff at me and say here you go you can put this back in your cart then roll your eyes and get an attitude cause I say can I please get a bag....door that I would like my $50 ceramic turkey wrapped and not just shoved in a cart. Not my fault you have 2 people at the registers and 20 in line. read more

Unfortunately today was a bad day for customer service. Two cashiers & a long line of customers. Waited 20 minutes in line this morning. The customers were agitated & one asked for more cashiers. Where is the store Manager?? read more

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Smaller than the one in San Ramon but still good selection. Not as organized as the other store and it is probably because of the size of the store and layout. Selection stronger at San Ramon especially the food area. Other store staff knows my wife and I and that is a plus. Parking here is bad, especially at lunch so be aware. Only good thing is that there are more cashiers compared to the other store but I expect that considering the amount of shoppers. Price is always right and my wife loves this store as much as Indo and yeah we spend $$$$ there. read more

First time here. Makes this old shopper think of all the shopping fun I used to have at TJ Max and Ross. That may not have what you are looking for but you will find something fun! read more

Tried to go in to pick up a last minute item 15 minutes before closing, candle gift for a friend, and i was told i needed to place my 30 lb dog in the nasty shopping carts...i asked why? If there was a no dog policy? Man said "theres another dog in here, in case they fight" . Im 8 months pregnant and cant lift 30 lbs and my dog is very well trained. Anyways i left. Just thought id warn people. Ive never had any issues with my dog at any store EVER. Oh well. read more

This store, part of a national chain, has a large selection of photo frames and pet supplies. It has some furniture, which is located around the store rather than in a single section. It is a HORRIBLE mess. As other reviewers have noted (and shared pictures), this store has lousy merchandising, a terrible setup for displaying clearance items, and product all over the floors and aisles. While the towel shelves aren't as bad as some pictures others have posted, as of August 2018, this place is a hot mess. Recommend going to one of the other stores in the East Bay, which have the same merchandise, but in a much easier shopping environment. Additional note: that parking lot is awful on weekends. Far too small for the stores it supports. read more

Worst home goods in the world there was an indain lady worker and she almost tripped me with the blankets !!! And water Ik line for 30 min and there was 10 people that came out of the store and the lady wasn't paying attention!!!! I have been to many home goods and this is by far the worst in the United States read more

O Trevor Trevor ! So called store manager is very rude , unprofessional and extremely unexceptional customer service. Therefore this store deserves 1 star until he is no longer there and I will re rate this store. I've talked to corporate office about his behavior and customer service and am waiting to see the results Good bye Trevor read more

I have shopped at so many Home goods locations even in different states, from Southern California to Napa to this location! I am a home goods junkie this by far is the effing worst location I have ever been to! The staff is rude the managers are EFFING RUDE. I asked to even give me corporates number and the manger Lori said she would yet she still has not reached out to me. The other manager Martha was rude if I could give this place place a 0 I would. I never cuss but this place literally is the WORST CUSTOMER SERVICE. I have spent thousands of dollars with this company and it is shame they do not have better management or even staff. Now on to what happen to me..I purchased a chair for an amazing price! As you do when you shop at a home goods. They rang me out went to bring the chair to my car and to my luck it did not fit! Everyone knows when you find a deal at hone goods you do not pass it up because it will be gone! So I came back inside asked can I leave this chair here and pick it up? They said yes I can pick it up tomorrow or the weekend. Perfect! Since I'm here I might as well get other bigger items that I wanted so I can bring a bigger car to get that too so, I found a media console. Went and paid for that as well, I asked them WILL I HAVE ANY ISSUES WITH PICKING UP MY ITEMS? Since I have 2 separate receipts. They told me no just bring both in and we will grab it for you. I said omg think you so much! Thinking this would be easy, so I rent a uhaul to go pick up my furniture! Go back to home goods with all my receipts they bring out my media console BUT CAN NOT FIND MY CHAIR! They look in the back and tell me your chair is not here sorry. WTF WHAT DO YOU MEAN? All they told me is yea we can't find it sorry I was in the store for an hour waiting while they looked and that's all they said was sorry it's gone. So they told me to come back since there manager is gone. Livid I rented a uhaul JUST FOR THIS! And all they can tell me is your chair isn't here. I come back on Monday to talk to the Manager Lori AND WHILE IM WAITING I SEE MY EFFING CHAIR THEY SAID THEY COULD NOT FIND ON THE SALES FLOOR!!!!!! I show them this is the chair I paid for luckily I even took a picture of it! I showed them it's the exact one with the same exact tags but the price was marked up! They made me wait another hour just to give me my effing chair they told me that's not the chair I purchased it's now $300 I said I have my receipt this is the chair I bought that's not my fault the price changed it's now my property I bought it and it's on the sales floor. Literally my boyfriend had to call them and talk to them because they did not want to give me an item I paid for!? 2 hours later they tell me okay we'll give it to you. I told them I do not have a car to fit it in I rented a effing uhaul and I need a way to get it home. They told me to use the app lugz. They were so rude treated me like I stole from them lmao when I have my receipt WHICH IS A PROOF OF PURCHASE! I HAVE NEVER IN MY LIFE BEEN TREATED LIKE A CRIMINAL WHEN I PAID FOR AN ITEM. I am so livid and will never shop at this location again LORI AND THE STAFF HERE IS TERRIBLE I AM TILL THIS DAY WAITING FOR A PHONE CALL BACK AS SHE ASSURED ME SHE WOULD PROVIDE ME WITH CORPORATES INFORMATION. I HAVE NEVER EXPERIENCED SUCH BAD SERVICE! I WILL NEVER SHOP HERE RUDE STAFF AND MANAGERS SMFH read more

My favorite place to shop for things @ home. Have a lot of nice & classy choices of everything concerning home goods with reasonabl prices. Highly recommended to shop here. Place is well organized based on the type of goods; clean & well maintained; & cashiers & personnels are courteous & very helpful. Keep up the good job guys. Thank you. read more

This is great store. Lots of things to choose from. They keep it nice, and helpful employees. They are Covid friendly with wiping and cleaning every station before you get checked out. read more

We moved to Dublin about a year ago and I was so happy when this Home Good opened close to us! I've practically accessorized my home from this store! Pros: You really can find great deals here. I've bought beautiful modern mirrors, glass vase in different shapes and sizes, all bath items, laundry room/ pantry organization stuff, kitchen canisters/ trays, table lamps, side tables, cushions, candles, items for toddler room...the list is almost endless! Though they cater to all styles, the pieces I picked up were all a great fit for our modern decor. In fact, the new model homes in Dublin seem to be furnished and accessorized from Home Goods (yup, I picked up a few items and saw the store price tag!). They have a lot of great stuff that is popular on Pinterest as well. Found great deals on office mail organizers for a command center and beautiful glass canisters to hold soaps/ candles for the bath. Also, I love love love the fact that they are open till late! Cons: Like others have mentioned, this store gets cluttered and over crowded depending on when you go. They seem to have too much stuff and too little space for it especially when compared to the store in San Ramon. Also, I've had a few bad experiences with customer service and most recent one was with Jacqueline. Think they are just stressed out!! Wish they were more friendly. But, I'm thick skinned and love bargains so...I'll still be visiting them once a week ! read more

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Home goods Dublin: My cousin who works for Home Goods gifted us a wooden console desk using his employee number. Since the item doesn't fit well in the space available we decided to return. But the dublin store manager Cassandra calls it a fraud since we do not have the employee number and did not accept to return the item. How can she call me a fraud? Can I not return a gift even with a valid receipt? read more

Love shopping here. However it would be great if they would stop putting price tags on the actual item. Like on the glass of picture frames or on ceramic. The bottom of the item is the best place. I've stopped buying anything that I have to spend time scrapping off the glue from the stickers. read more

The cashier was impatient and rude! Suffocating, messy inside. Be glad u receive 1 star for parking .... read more

I have been to many Home Goods up and down California, but this was the worst one I have ever stepped foot in. Like for real, what kind of manager allows their store to look like this? Come on, read all the yelp reviews it's not just today looks like it's most days. It's not Black Friday anymore. Messy, empty shelves (probably cuz everything is on the floor). Go elsewhere. read more

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The HomeGoods Store in Dublin is extremely messy and never has enough staff. I've walked into the store on 3 occasions in the past month to only turn around and leave because the check out line was at least 15 customers deep. And the aisles were blocked because so much product had either fallen on the floor and no one is cleaning it up and they appeared to be trying to move stock from one location to another in the middle of the day. I blame it on Poor management. I will continue to shop the HomeGoods in San Ramon. It's worth the drive. The store is gorgeous with helpful creative displays, CLEAN, and they always have cashiers, so the wait to check out is fast. read more

This store is such a disappointment. Every time I go in there hoping for the best all I find is broken furniture and messy unorganized isles. read more

This was my first time in this store. I was shocked at how messy this store was! It wasn't just the first area I walked to, It was the WHOLE store!! Looked liked there had been a free for all! It wasn't a pleasant experience at all. After trying to maneuver around the isles avoiding items all over the floor, I put my cart back and left. I can't believe management would allow their store to be in such a disarray. If your customers are seeing it, you the manager, has to see it also. I usually go to the Brentwood store when visiting my sister. Think I'll continue to do so. read more

What a dis-organized messy store! Stuff everywhere all of the furniture that I could see was damaged , Scratched, or chipped. Items blocking aisles, just a horrible mess and very big disappointment read more

I love Home Goods, really nice people that work here, that I've dealt with. But good grief, what a mess always. The pictures that people took two and three years ago of the messy isles and shelves could have been taken by me a few days ago. I had to keep walking past isles that I wanted to go down but simply couldn't, just horrible. San Ramon and Moraga arent that way. Get it together please. read more

I love Home Goods! I came to this location while driving up to SF to visit friends. We picked up some blankets and pillows. Great selection, great prices. read more

Why such terrible reviews? I've been a few times and most recently over the weekend. Found exactly what I needed each time. I purchased throw pillows and prices were beyond reasonable. The line moved quickly and the cashier was really friendly. This store is kept clean and as organized as it can be considering the chaotic atmosphere. Much busier over the weekend, as expected, so parking can be tricky. I try to visit during a weekday morning since the store is much easier to get through, especially with a shopping cart, and parking is a breeze. read more

Bought a shower caddy and its completely wack. So i have to return it. Store is a mess and nothing is organized.

Customer service here earned their five stars for me today. I purchased a chair for my grandmother and I needed to pick it up the next day, but I wasn't going to make it before they closed. When I called, I asked if I could still pick it up and they were kind enough to let me in 10 min after closing to pick up my chair and even help get it in the car. People who understand life do kind things like this. read more

I don't know why I thought the line would move at a quicker pace....took me twenty seven minutes to get to the registers!!! Yes folks, about a half an hour... Could they open up more registers in a timely manner next time?! Once you get behind your always behind... Need I say more! Besides that I'm really surprized I found one item I "needed" :-/ Well picked over, and unorganized, confusing store. I will not be back, Thank you for asking read more

I'll make this review short and sweet. Please don't be fooled and contemplate on coming to this location because of the awful Yelp reviews. This is by far the best Home Goods I have ever stepped foot in. I'll be back maybe this weekend. read more

HomeGoods - Gorgeous cake stand I found to display my perfume collection @ home - Home Decor Near Me - Dublin, California

My daughter talked me into going into this store and I was glad she did. I've never been to a Homegoods store and now know I could pretty much spend hours there. Prices seem very reasonable. Selection is a bit hit and miss with some items being what you might find at a dollar store, but I think this sort of adds to the fun as you search through a massive variety of different and often unique items with some gems hidden in the mix. It's funny because some of the customers can get pretty aggressive since many of the items seem to be one offs. It was actually kind of funny and made me feel like I was doing some serious bargain shopping. LOL. I will say that the woman putting items out on the floor was super rude. She blocked aisles with her basket and wouldn't move far enough for anyone to go around her. If you wanted to go into an aisle where she was, yeah, that wasn't going to happen. She was also very careless with the items she was putting out on the floor banging glass decorative items against one another likely damaging them in the process. Kind of sucks since many items are unique and one offs with no other like items in stock if you wanted to buy an item that she damaged. The cashier was actually very nice and took the time to carefully wrap the glass items we purchased. Very different from how the woman on the floor was handling the same items. We'll go back and will just be sure to closely inspect anything we buy to be sure it hasn't been damaged by a careless employee. read more

I am terribly disappointed with my recent purchase of a large wall mirror from this location yesterday. I purchased a 12 foot tall wall mirror yesterday, which an associate very pleasantly helped carry to the front of the store to ring up. After my purchase, the male employee who rang me up made zero efforts to help with assisting me to my car with this large mirror. In fact, I overheard him speaking with his co-worker (young, female) about when he can take his break repeatedly. She also saw me trying to carry this oversized mirror and did not offer any assistance. As I attempted to drag this mirror out of the store, the male employee saw me struggling but did not even ask if he could help in any way. This mirror is almost double my height and almost 65 pounds. I was appalled at the poor customer service. As I finally moved the mirror outside, 2 customers who were walking into the store actually asked if they could help me with moving the item into my car. 2 strangers were more helpful than 2 employees of your store. I only wish I had gotten the names of the 2 employees that were incredibly rude and inconsiderate to me. I am not surprised at this store location's 2 star rating on Yelp. read more

Every time I come it looks like it's the day after Thanksgiving. Very dirty and unorganized. Lack of employees to help & bathrooms are disgusting. Regional Manager or Corporate office needs to come in and revamp this staff and organization. read more

The prices are good, needed curtains for 2 windows. The same look would have cost $230 at JC Penny and we got everything we needed here for about $90. BUT with things you need to assemble when you get home - OPEN BOXES TO MAKE SURE ALL PARTS ARE IN THEM! We bought 2 identical pairs and only checked one box. One set of curtains are fine - the other is missing everything needed to mount them to the wall. Pretty annoying. We moved furniture, disconnected electronics to get to this window, was all ready to install them, open the box and.... can't. I get this was probably a returned item at one point, but isn't it someones job to open the box and make sure everythings inside before putting it out for sale again? read more

Walked into a Home Goods for the first time today and man I did not know where to begin. Soooo many cool stuff that I wanted to buy !! It's way better than marshals. Well.. Marshalls is for misc. stuff . Home goods is so homeyyyy. I love it. Didn't see much people working and the register line was pretty long. Other than that, the place is very neat and I love it. Can't wait Til I have my own place to just go mad in this store haha ! But only thing that bugs me is that they need more people workin the register ... One or two people ... That works like turtles... Come on. If u hire people that slow, need to get at least 3 people at register the. read more

I love HomeGoods! Over the last few years I have accessorized most of my home from the various HomeGoods in the Bay Area. I wanted to share the great service I received last week at the HomeGoods in Dublin from Jeremy. First of all, he asked me if I needed help, which I did because I couldn't move the large "arms" that hold the area rugs so I could see the rug I was interested in. Because the rug looked a different color when it was horizontal versus vertical, he offered to lower the rug a few feet so I could see it on the ground, which made all the difference! After he took the tag to the check out area so I could pay for it, he and another team member loaded the 9' x 12' area rug into my Prius, and amazingly it fit! Thanks to Jeremy and HomeGoods, my six month search for an area rug has ended! read more

HomeGoods - My new area rug. - Home Decor Near Me - Dublin, California

It's so messy and the patrons let their children run wild, creating havoc throughout the store.

Came to leave a review and was not surprised to see the negative ratings for this store. I bought a stove top espresso maker from another homegoods location and after using it for the first time, I found out it is not working properly. I came to return it to this store because it's near my work and they would not return it because I used it. Lol. I understand not returning used things like towels, but this espresso maker is faulty and the manager could have made an exception. read more

I love HomeGoods and the stuff so good and helpful And the girl who helped me, Malaysia she is so helpful and so nice. read more

I just left the HomeGoods store and Dublin is looking forward to a morning of just casual shopping not really looking for anything in particular I was so disgusted by the employees talking among some selves in the isles complaining about their employers and coworkers other workers throughout the isles were busy stocking and stormed past me why are we stocking Saturday o'clock in the morning other employees just walked like they were zombies it was sad I left. Bad vibes read more

I like this store, but often when I go there I can't find a place to park. I often end up leaving and going elsewhere because there is inadequate parking. People drive around in circles waiting for someone to leave. I almost got backed in to by someone maneuvering to get a space. I would rather shop elsewhere and not risk damage to my car or myself. read more

Manager named Cassandra interrogates you for any furniture that is returned. Purchased an item 2 days ago. Returned with receipt and 3 tags hanging out of the upholstered chair. She examined it for several minutes and then approved it. Then lectured me about not waiting so long to return furniture. I pointed out that I bought the chair 2 days ago. No apology! Then pulls out a scanner and types in the product ID to make sure I am returning the item from their store. Just walks away, no smile, no thank you. SO rude!!! If life is so miserable that you cannot manage to be professional and pleasant, then don't come to work! Senior regional management really needs to remove Cassandra from this store. She is the worst! read more

So this is my first Home Goods experience, ever. After hearing about it for so long from all of my friends I had to check it out since we just moved and need to spruce up some things. I found some great deals on some lamps and a super cute side table for a really good price! I spent probably an hour or more in there and I was entranced by all of the variety of things they have. It was all very well organized and I had to do some serious cart sorting by the end of my trip or I would have bought the whole store. All of the employees were very nice and helpful, I never felt neglected. Parking was easy enough but on my Google Maps app it kept trying to take me to an empty lot down the road and I felt like I was in some post-apocalyptic situation where Home Goods disappeared and all was left was an empty lot. Thank goodness I just kept driving and found it! read more