I came here to browse. It was quite crowded on a Saturday around 1pm. Some clearance items were a bit messy. But I do see a store associate working on cleaning it up. I didn't have time to wait for the cleaning so I left that aisle. Variety of items. I would come browse when I am in the area. read more

HomeGoods - Home Decor Near Me - Dublin, California

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This place is more like HomeBads. I love Homegoods/TJ Maxx/Marshalls and even have a TJX credit card, but my experience at this HomeGoods has been consistently negative and has made me not want to shop anywhere related to this company. The main issue with this HomeGoods is its horrendous lack of customer service. I myself work in retail, so I understand it can get overwhelming and customers can be frustrating at times. Even in my worst moments, however, I have not treated anyone as rudely as the staff (especially management) here treated me (and other customers, based on other reviews). I purchased a Staub baking pan here recently. When I put it in the oven for the first time to cook dinner the other night, I heard a bang after about 20 minutes and found that the baking pan had broken completely in half inside the oven! It caused a mess in my oven and the jagged edges of the baking pan were difficult to avoid as I attempted to remove it. I double-checked the packaging, and it claimed that it can handle up to 572 degrees F (I was baking at 350). So, I considered the product must have been defective or damaged at the time of purchase. Clearly it was not worth the money I paid for it. I put it in a bag and brought it to the store to show them what had happened to get a refund or exchange or something. The manager (Christine or something that started with a C) came over and immediately addressed me with disgust at having to see the pan. Obviously it isn't ideal to see a dirty pan, but I hadn't cleaned it due to the jagged edges that were exposed by its total fracture in my oven, and mostly I just wanted to show them that it had indeed broken. I don't know what they require for a refund so I figured I'd just bring it. Having the pan in that state wasn't ideal or appealing to me either but unfortunately the product they sold had not worked as advertised. She began saying she can't return it because it is a health code violation and it isn't in "sellable condition." Girl...no one is asking you to eat off of it or resell it. It split in half. As a defective item, it wasn't even in sellable condition when I bought it - I just didn't know it yet! Then she told us that they are not responsible for what happens to an item after it leaves the store. However, nothing happened TO it; something happened BECAUSE of it not being a good product! Additionally, the fact you have a return policy at all indicates you are, indeed, somewhat responsible for your products after they leave the store. If a customer bought a sweater and later found it had a hole in it, they'd accept it as a return even though it isn't in sellable condition; how is this different? She was looking at us with disgust and suspicion as if we're somehow scamming them by returning a defective product purchased genuinely less than a week ago. We literally had to ask her if she wanted us to clean it then bring it back (still broken?) in order to process the return, at which point she said they'd make an exception and give store credit. Fabulous, thank you! I don't expect anyone to drop to their knees or beg forgiveness, and I get that I'm just one customer out of many, but I was pretty shocked at the attitude and lack of humanity provided by this manager. Not for a moment did she seem curious about what happened, apologetic for her store selling a defective product that could have injured someone by cracking in a hot oven, or at all capable of reasonable human interaction. I know Staub is just a brand they sell, and they didn't make the pan, but they still sold it. Maybe it got damaged in transport or cracked somewhere along the line, or maybe it was sent to them defective, but she only seemed to think that we were disgusting for even bringing it in and asking for a refund of a $30 product. As a customer I have never felt so judged and almost detested! I cannot emphasize enough the nasty attitude with which she addressed us and her total resistance to anything constructive or polite in the most basic way. Again, in my darkest hours as a retail worker (and I have had plenty ) I have never looked at or spoken to a customer (even the most ridiculous ones, which I didn't believe I was being) in that way. I'm grateful we got the refund but the process was so absurdly dehumanizing considering the fact I was majorly inconvenienced by this defective pan and the fact that it seems totally reasonable to return a product that did not function as advertised. This has made me reconsider having a TJX card and shopping at these stores; and I will definitely never return to this HomeGoods. If you made it this far and get anything out of this review it is that you should save yourself by never crossing the threshold of this Dublin HomeGoods unless you enjoy horrible experiences. If you do, I wish you luck! read more

I love HomeGoods. This store have everything I need to decorate and organize our home. It's also very convenient to find little giveaway or gift items for birthdays and holidays. The staff here are super nice and they move the line fast when it gets busy. They have everything I need to enhance the look of every room in our house. Plus, I get bonus points when I shop here, tjmaxx, or Marshall's because I signed up for their store credit card. I'm not sure why the yelp review rating is so low. Give them a try and give them proper rating. read more

HomeGoods - Home Decor Near Me - Dublin, California

Best home goods in the Bay Area, hands down! It's clean, you have more products here than any other store, and the staff are friendly. Prices are the same but their inventory is much larger and have more quality products than the other HomeGoods. read more

HomeGoods - Aisle - Home Decor Near Me - Dublin, California

Horrible and embarrassing returns! I brought back several items that I new were on my bank card because it's the only one I use and the manager on duty would keep putting them in and saying I didn't use the card I gave her to check. I made her keep checking until finally they all went through. The things she was saying to me in front of the customers made me feel like crap and I was very embarrassed. Not good. Finally another employee came up and helped her. This whole matter lasted around 15 minutes. Not good to belittle customers period! Especially in front of others! She seriously needs to be demoted until she goes through customer service courses. I buy a lot from this store and not sure if I will ever go back! read more

I was checking out and my little girl started having a tantrum and in the midst of all that the cashier lady asked if I wanted to apply for their credit card so I can save additional money and I said oh no I'm not qualified for that I'm working on my credit and she said oh I'm sure you will qualify - again daughter still screaming on the floor so I couldn't focus too well on the lady and so I said ok then and of course I was right I was denied- she looked uncomfortable after that I was so mad- my credit score went down 14 points!!!!!!! Thanks alot lady. If someone says no the very first time you ask- don't ask again read more

I love HomeGoods, but every HomeGoods is unique. But all you need to know is that if you're on a hunt for a specific item, don't expect to get the thing you want. But what you also may find is something you didn't need. L O C A T I O N This HomeGoods is tucked in the back corner of Persimmon Place right next to Nordstrom Rack. There's parking but when it's busy, you'll be circling a bunch as it does get kind of full. I N S I D E HomeGoods is quasi-organized home goods place. You get a general area for kitchen goods, bathroom goods, storage goods, bedroom goods, furniture goods, office goods, lighting goods, artwork goods, seasonal goods, etc. etc. etc. Things are jenga-ed together and I always have this slightly heart dropping moment when I see glassware or items stacked and hoping they don't drop and smash into pieces. They do have reasonably priced items. It's not the cheapest but at least it's not full price or at least it makes me feel like it's not full price which is satisfying. Sometimes, I walk around the place with an item and end up placing it back because I don't particularly need it. Again, don't expect to find a specific item. They may or may not have it but when you do find it....oh the gratification... O V E R A L L Not a bad HomeGoods. A little more folks on a Saturday. The items seemed to be a little different than the San Ramon or Fremont locations. So good to drop by to see what they have and do a little treasure/deal finding. read more

What can I say, except I love this place! I always find wonderful things to embellish my home. Since I like to shop, I often go to different areas and try a different HomeGoods every HomeGoods I've ever gone to as a wonderful store and the people that wait on me are always in a good mood. read more

I had never been to a HomeGoods store before - until a recent visit to this location. I had always heard such magical things about HomeGoods and I was excited to finally have my own experience with it. Like many other reviewers have indicated in their reviews - this location does not seem to be the most organized. You really have to spend your time in each aisle, since many items seem to have been moved around. I ended up finding 2 linen sheet sets to purchase. When we finally made it to the cashier - she couldn't find a price on one of the sheet sets - and after some investigation - came back with a price. Upon reflection, I decided not to get them. For the entire next day- I regretted my decision. I kept on thinking about those sheets. It literally kept me up at night. On our second visit to this store - I was thrilled to discover that they still had the linen sheets. Unfortunately the new price listed on the sheets was considerably more than what we had been quoted previously. I still got them though and I was thankful to have spent more time exploring this store. HomeGoods is a fun store to browse for basic decor and items (kettles, sheets, chairs, decorations etc). I don't think I'll be in a rush to return to this location anytime soon - but I hope to stop into other HomeGoods locations in the future. Trust. read more

One of the pieces of furniture had a wobbly leg and at first the staff member didn't do anything to help but once we brought it to the register she asked the manager if we could discount it. The manager agreed to give us $20 off and I felt it was a fair gesture. I bought a cute little piece of wall art here. It can be a little disheveled sometimes but I think if you look past it you can find some neat home items read more

Visiting Homegoods has always been a treasure hunt and a pleasure to find neat household items. This is one of many Homegoods that I come to often to find treasures for the house.  They have a great selection of rugs and pics to choose from. The quality is very good and always one of a kind. I highly recommend shopping here to find unique pieces for your home to look worth a million but only cost hundreds. read more

I love homegoods, but some of the locations are difficult.. with this being one. Whose idea was it to staff 20 different team members on the floor with carts to where customers cannot even get around to look for what they need? Almost every single aisle had staff members with carts. The staff members are generally kind, but some look understandably stressed trying to move to and fro whilst having customers trying to get through. It's an impossible traffic jam. Otherwise, if you can find your way around, there are treasures to be found. read more

Great products, different varieties, good value for money, unique products, amazing service staff

I've never liked HomeGoods. Why? Cause I'm a man. However, I recently went into this location, and found a whole %$#@ of things. It's actually very similar to Ross, Marshall's, and TJ Maxx. So, either I found another to shop that I like, or I'm becoming more and more "metrosexual". It has many things I need (and don't need, but I buy anyway). Location specific: DUBLIN, CA ======================== It feels smaller than most. Slightly disorganized, or maybe, not enough staff to clean up thru the day with us shoppers and/or lookie-loo's. Best features/selection: Home Decor, and a few select gorgeous Furniture pieces (sofa, chairs, small end tables). read more

The store is mess and not organized , careless Casher, she was texting on her phone during my purchase, shop at this store I felt like I am shopping at flea market. read more

Zero stars for horrible customer service, poorly staffed in management and specific employees at register area. This location Homegoods in Dublin CA is by far the worst in every possible way. Like every business you have a few good employees which tend to be the part-time employees. Then you have the regular staff employees. It's very disappointing when this specific location store has management and its regular full-time employees be so disrespectful and deliver ZERO customer service. One of its managers, a female with dark straight brown hair, was so reluctant in providing assistance that this experience has left a permanent distaste and turned me off from going there again. What is worse, is that the managers do NOT make sure that the women's bathroom is CONSISTENTLY sanitary to use. On more than 5 separate visits to their store within just one month --prior to shopping, I needed to use the bathroom. There were feces smeared on the toilet and floor as well as toilet paper piled all around the toilet and below the toilet paper dispenser. Unbelievably, 2 of the 3 toilets were clogged with toilet paper and fecal matter. They do not take responsibility for the bathroom, as they dont take action in a timely manner to contact the 3rd party company, which they say is supposed to clean the bathrooms. Bottom line, this specific location, have a majority of management that do not provide good customer service, have retained one VERY rude employee (she wears glasses and attempts to make her own return policy that does not match the corporate return policy,--whom I have informed store management about), store managers that do not know the meaning of GOOD customer service. And an unsanitary bathroom that the Public Health inspector should know about. Providing a clean and sanitary bathroom for its customers in a place of business is part ensuring a pleasant customer experience. Management in the Homegoods in Dublin, CA, has failed on more than one occasion in multiple ways. It's unfortunate that the 2 assistant mgrs i did have positive interactions with, no longer work here. Corporate Mgmt: Please re-evalute the people ( you have retained at this location. Both in store management and regular employees. They need some serious coaching on what GOOD customer service is. They should practice respect and courteous behavior when working with the public. and not act like they are talking to someone in their circle of acquaintance with poor attitude and no class. read more

Worst experience this morning. Very incmpt. employees, will not be returning to this location. It's disorganized always and no help around. Rude and especially today they looked like they were so miserable and did not care to answer one of my questions. read more

You have to stop by this place every once in awhiles because like some people have posted you never know what you may find. For me, this place has a decent amount of knick knacks to keep me coming like maybe every few months or so and for my mom she loves many of the home decor items. But with places like this usually if you see it and want to hold off until next time, there's a decent chance there won't be another time because finding it again or sometimes for them to get some items back in stock is hard or nearly impossible. read more

This is a very poorly managed Home Goods. I don't know how this one can be so awful, and for YEARS. I try shopping there every once in a while but not anymore, never again. I didn't just go there on a bad day, the place is a bad day. There is merchandise on the floors, falling from the shelves. There is merchandise in carts shoved all over the place. This is the most unorganized store ever, any wal-mart on any given day is better than this place, cleaner and more organized for sure. The prices are not that great either. They love pillows here, decorative pillows seem to be the thing, aisles and aisles (which half are on the floor). With merchandise piled high someone could get claustrophobic in there. There was opened food on the food aisle. There was a lack of employees. One woman was working the register and she was great. I spotted another employee just wandering, she had a framed picture in her hand looking in the lamp section, then later I saw her with that picture in her hand in the food section, then when walking out I saw her place it with some books. She set it down and looked at it, stepped backed and looked at it, getting just the right placement. I think she was just hoping to look busy and not have to help to nice lady at the registers. I also went into the bathroom, that was a mistake. I should have known by looking at the store the bathroom would be the same. Everything on the floor, the cardboard container with the two seat covers was on the filthy floor. Garbage was over flowing, not sure how with the paper towel holder being empty. The grossest thing (on this day) was on the sink, brownish used q-tips were spread around. A nasty customer for sure but should have been cleaned. . Trying to escape the bathroom was not easy, the door has a problem. Save yourself and go to another HomeGoods. The one in the San Ramon area is nice. read more

Shitty staff. Lazy and unable to do their job correctly. False pricing on everything. Just go to the San Ramon location. 10 times better read more

I don't go to HomeGoods to tell them what I need. I go to HomeGoods for them to tell me what I need. I don't think anyone should go in disappointed because they don't have a specific something. It's a - maybe they will have a planter or rug that I could use. (Yes they had such great planters at the time!) I like that it's local, it's fairly clean and organized for a discounted store and there's always something I didn't think I needed but need. Don't sleep on something because you will not find it anymore. But that's the way it goes. I would say, I find their pandemic arrows on the floor confusing and stressful if I go in an aisle in the wrong direction. Also once a Karen got pissy about returning something first instead of walking around with it. They didn't want covid germs everywhere and they stuck to their policy. I would also add, I've seen lines outside waiting to get in. I like that they limit, but I wouldn't wait in line because my needs aren't that big of a deal. Some locations might have more, but if you live close, it's worth a visit. read more

Sadly I been to several home decors in this area of Dublin Ca and the time it seem like a good idea to buy something from this store after buying it My wife realized it was damaged when I brought it back to get my money back the store coordinator was not only rude but assume that the item was going back to the floor to be sold again and ask me that they have to give me store credit I told them no I did not want it store credit. In which they begin processing the credit then She threw the card at me and threaten me to call the police if I did not leave the premises. I call for the store manager in which he was very apologetic but he said that this women out rank him and that there was nothing he could do. I said avoid spending your money at this store they are nothing but arrogant rude people that know very little about customer service. read more

The service here at this location. The manager said he would hold an item for me til the end of the night. He did not. They sold this buffet credenza that I wanted. I told them I needed to get a truck. They assured me they would hold it. It is so difficult to find a piece of furniture that you like. I should have paid for it I know that was an option but I wasn't sure if a truck would be available. I also thought about the manager would honor their word. read more

Men need to unite and protest that their wives and girlfriends go into this store: "OMG, look how cute that wine rack is!!... and look at that!! Oh, that would go well with this..." My first time entering a Homegoods store but I have been familiar with the name for years as my aunt mails Christmas stuff from here sometimes over the years and I recognize the name on the tag right by the price that she scribbles out. The store is exactly how I imagined it. Lots of furniture and glitzy glamor shiny stuff that interior decorators love. The store looks just like a professionally staged house threw up all over inside a big store. Well not exactly threw up - things were fairly orderly. Wreaths, rugs, mirror covered nightstands. This is all about fashion trends in here. I've got two fashion trend following conspicuous spending friends who like this sort of thing - curiously enough both guys - even more interesting they don't like each other. One more into home decorating than his wife and the other a guy version of Martha Stewart who loves to bake cupcakes. Both a bit superficial and feel that their possessions need to reflect who they are. I think both sit at home all day and perhaps that is why they care about their furniture so much - they look at it from morning till night. This store is a poo poo plater of random stuff: A $3000 or $4000 Chesterfield couch - expensive desks with tiny little legs that stick out to the sides like the legs on an overweight dog. Yup, you guessed it - the midcentury modern look that is in right now. Wouldnt even know that term if not for my friend. My two friends couldn't afford this stuff. They frequent flea markets, garage sales and dumpsters. They add a new coat of paint for strikingly similar looks and resell to unsuspecting easy target consumers. Enough of those two. Back to the store: anything you would want to fill a home is here: Dining room chairs at an unusual height. Foods and candy such as chocolate covered sunflower seeds. This whole store seems like a conspiracy to promote consumerism. I can proudly say my couch is a large bulky leather lazy boy that my brothers wife wouldn't tolerate in my brother's house when she moved in. I love it. Its comfortable and it was free... The torn leather on the side a familiar sight. Furthermore, its long enough I can lie down and sleep on it. All about function - probably this store is more about looks. My aunt obviously loves this store and shes not alone. In conversation I've already heard a few women proclaim this as their favorite store. Guys in the store - normal guys - looked bored to death. Zero enthusiasm patiently waiting in the corner like zombies as their ladies went to hunt down whatever. I headed toward the food section for some chocolates and was out of there fast leaving all the woman and fashion trend followers in the dust eager to go home to my out of fashion comfortable couch. If you want to stage a house to sell or are really into aesthetics - or are daddy home maker - come here. I pray my two friends find more purpose in life so that they no longer feel the stuff they own defines who they are. I believe what you have has little to do with who you are. read more

Doreen is a terrible cashier. After waiting for what seemed to be a lifetime, I was shouted at to come to her register. She then started the transaction by scanning my items and when I reached into my purse to grab my wallet she asked "Is that it? Do you have a return?" I looked at her confused and replied "That's all." Doreen then decided that because I'm in my twenties that I deserve to be lectured. She began talking about the foundation that Home Goods is donating to. Doreen spoke slow and belittling. She spoke to me as if I couldn't speak English. I then understood why the lines were taking ages to move. Wrapping up my one small picture frame in slow motion, I was ready to pay. My card was out and I was waiting for the blue lights indicating my turn in this transaction. Still waiting, Doreen continued talking about why I should donate. I told her that I didn't want to donate today. She continued talking. Internally I was a ticking time bomb, in a hurry to complete my day's errands before the sun set. Finally, Doreen's mind clicked and she told me that I can insert my card. However, I have to tap my form of payment. She scolded me, "Insert your card now." I looked at her frustrated, "I have to tap it." Doreen showed a valiant effort in muting her frustration. She replied "Then tap it!" I looked at her now angered and said, "You need to press the button so that it'll process." The equally flustered Doreen jabbed at the computer's fragile old buttons. Her strong finger must have missed the appropriate button. We must try this again, she thought. Back and forth we went. Clashing phrases of anger to one another until she figured it out. Doreen tried for a fourth time. It failed. She figured out her situation. Doreen man handled the card reader and turned it in her direction, jabbed at the poor computer and there it was. The glorious shining blue lights of victory. She had done it. Doreen pressed the correct button and I was able to pay. Unfortunately, she scolded once more. "You have to wait until it turns blue!" I looked at her and said "I know, but you need to process it." Finally the bout was finished, but Doreen was concerned for her career. She shouted "Have a happy Thanksgiving!" in an attempt to give decent customer service. Poor Doreen doesn't realize that shouting did nothing for her. I had a terrible experience at Home Goods because of her. I'd drive miles away to avoid the beast that lies at this store. Please do yourselves a favor and don't poke and prod she who shall no longer be named. Visit a store that values you. read more

I love home goods but this is the worse location of all home goods I've been too. It never has any items to purchase, looks practically empty in there, not enough employees, and just so unorganized. I don't even bother coming to this location anymore because they never have anything. I don't understand why their stock is low. Clearly this is a busy HomeGoods so they should have stock coming in more often but clearly not. Trust me don't bother coming to this location you won't find anything you need!!!! Waste of time and money!! I can find a better product and brand of what I want at another HomeGoods compared to this one. Also all their carts are scattered all over the parking area. They should have an employee going out every hour to bring in all the carts back to the front. I used to be so excited since I live walking distance by this HomeGoods but now I don't even bother thinking about coming here. The one in San Ramon is amazing! It's worth the additional 10 min drive! read more

I've read several reviews of this location, and many have written about the disastrous mess this store is constantly in. Perhaps I come in on days the store gets cleaned because out of the 5 times I have visited this particular location, I have only seen the store messy one time. This store has a wide selection of products, furniture, etc. One wish I have, though, is for a larger collection of clearance items. There are hardly any! I actually think there might be more clearance items on sale at the Marshalls store located on Dublin Boulevard. Even though HomeGoods has more "upscale" items, Marshalls carries a great number of the same items. I am not sure how the price compares, but I would like to find out! read more

Pretty standard for a HomeGoods. It's nicely located in a new shopping complex off the freeway and near many restaurants, stores and other services. The store itself is a little unorganized and messy compared to others I have been to but if you look through enough you can find what you're looking for. HomeGoods always has affordable and fun items! Overall not bad but could definitely use a little help in the organization department. read more

I walked into this Home Goods expecting much more. We live by the San Ramon store, and it's clean and well kept. This store is the opposite. I walked in right when they opened - at 9:30am, and half the aisles were a mess, and the restroom was not cleaned sometime between the store closing last night and when the store opened today. I'd say that things are not wisely displayed as well. I was looking at a tall garden item on the top shelf. Not knowing that it was two pieces - and not zip-tied together, the bottom piece fell and hit my toe. Luckily it just skimmed my toe, but there would be trouble if it happened to fall on a different spot. This store must be severely under-staffed. It's newer and has so much more potential than it shows... If you have the time, visit the San Ramon store instead. read more

HomeGoods is one of my favorite stores. I must admit though, that not all HomeGoods are created equal. Case in point, this location. In the past Ive found really great items at other locations. This trip was for the purpose of finding a medicine cabinet. The one I bought about 5 years ago in Brentwood had a hinge that was falling apart. This is the one bad thing about HomeGoods. All of their inventory is hit or miss. They had zero medicine cabinets. Well, they had one tiny one that wasn't mirrored and was fully made of rain like glass. Not at all what I was looking for. It was frustrating. I needed this item came here specifically for it and they didn't have anything for me. So I walked out empty handed. And I had to admit this as well, I went to Home Depot and found a great medicine cabinet that worked perfectly. read more

I walked into this store for the first time ever the other day and I fell in love with all the items I saw as I walked through the store. I've got to say, their variety and quality is much higher than that of the Pacific Commons HomeGoods. They have much more furniture as in couches, sofas, and accent chairs. So, why the one star? There were two ladies who were clearly employees of the store who were walking around the store chit chatting, which is understandable... but they were obnoxiously giggling throughout my entire visit. This made me very uncomfortable and didn't really make me feel like I wanted to buy anything from this store. Just the fact that they were walking around talking and looked like they weren't really working made me feel like they don't care about their shopper's experiences. Not going back to this HomeGoods! read more

CHECKOUT TAKES FOREVER!!!! I had to return something and waited in line for a good 10 minutes. First there was only 1 checkout. Then 2 after a long while. But really how long does it take to scan items. Both checkout took forever for some reason. It seemed the customer needed more than just make purchases. Even with the 3rd checkout opened finally, it still took a long time. I strolled through the store making a return. I was going to purchase something but thought better of it after that experience. read more

You know you're getting old when you get excited about HomeGoods. I came here before hitting a work out and found exactly what I was looking for! I came here to find an easel mirror for my bedroom. I was in and out quick for a grand total of $60 which would have cost me well over $100 at other stores. I am definitely coming back to this location! read more

Not a lot of Halloween decor at this time mostly Christmas. The bathrooms are clean. I don't see much of a difference between this HomeGoods location and others besides it's smaller . Overall I love HomeGoods! Only down fall not one person asked if we needed help. read more

I go here because its close to work otherwise I would drive to Sam Ramon for sure. But its convenient. If I have a TON of items don't assume I don't want a bag. It is literally 10 cents. Before you ring me up and charge me ASK if I want a bag Doreen... Do not throw my stuff at me and say here you go you can put this back in your cart then roll your eyes and get an attitude cause I say can I please get a bag....door that I would like my $50 ceramic turkey wrapped and not just shoved in a cart. Not my fault you have 2 people at the registers and 20 in line. read more

One star for the nastiest old lady I've ever run into in a retail environment. I was in Home Goods looking for a serving tray for a bar cabinet and found a really nice one with some scratches on the handles (they're light scratches and I think I can polish them out). However, I thought it a reasonable request to ask if the tray could be discounted further from the $119 price tag. Upon reaching the cashier (a sweet and friendly young lady), I kindly asked if I could get an additional discount. The cashier nicely informed me that she'd have to ask the manager on duty. Whoa! Look out...here comes Darlene! What a hard core, nasty old lady. I said, "Hello Darlene, I'm wondering if there is an additional disc...(harshly interrupted by the old nag.) Darlene began her caustic retort, "Were a discount store and everything is already discounted for a reason!" I began to respond and she basically told me to shut up and she'd give me $10 off as she turned her back on me and walked off. The cashier told me, "None of the employees like Darlene - she's mean." Wow, how sad. Dear Home Goods, time to remove Darlene from your company. Your customers deserve better than that, but more importantly, your employees should not be subjected to this "mean, bad-attitude troll." Good luck Home Goods...Darlene is a deal-breaker for me. ONE star (all Darlene-related.) read more

First time here. Makes this old shopper think of all the shopping fun I used to have at TJ Max and Ross. That may not have what you are looking for but you will find something fun! read more

The most poorly managed home goods I have ever been in( or any store for that matter!) This place looks like an earthquake hit moments before I walked in. Customer service is curt at best. So disappointing. I'll drive to Brentwood. read more

HomeGoods - This is how most the aisles looked. Horrible! - Home Decor Near Me - Dublin, California

Unfortunately today was a bad day for customer service. Two cashiers & a long line of customers. Waited 20 minutes in line this morning. The customers were agitated & one asked for more cashiers. Where is the store Manager?? read more

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Smaller than the one in San Ramon but still good selection. Not as organized as the other store and it is probably because of the size of the store and layout. Selection stronger at San Ramon especially the food area. Other store staff knows my wife and I and that is a plus. Parking here is bad, especially at lunch so be aware. Only good thing is that there are more cashiers compared to the other store but I expect that considering the amount of shoppers. Price is always right and my wife loves this store as much as Indo and yeah we spend $$$$ there. read more