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    Grocery Outlet

    3.3 (39 reviews)
    Open 8:00 am - 9:00 pm
    Updated 3 months ago

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    Chris L.

    "Woefully Inadequate Customer Service." I like many of the products at this location. However, on this occasion , the customer service was subpar. The friendly cashier could not figure out how to ring up a clearance item, so I was overcharged 7-fold. He could not figure out what to do, so he called the manager. The manager was similarly clueless and went through every item in my bag to try to find a really high priced item, which of course did not exist. Instead of just fixing the price, they wasted everyone's time. I finally left in frustration. The cashier was also unable to ring up a six pack of beer. Other than that it was a really fine visit. Poor customer service, poor judgment. I want this business to succeed, but I think it will be difficult with this level of customer service.

    Mylinh V.

    Grocery outlet is so underrated! There are so many good deals here that I never leave empty handed. I come here so often that I am surprised the employees dont know my name. I stock up weekly on my Cosmic Crisp apples here! A better deal than Costco. Occasionally they will have magic spoon cereal which is awesome! The prices here are unbeatable. The main reason I make my way to this store so often are for the plants! They have such a good deal on the plants and the ceramics for them! I love seeing the mystery box plants and what they get whenever I stop by! I'm excited to see what other plants come to the store now that it is spring!

    Receipt
    ME V.

    I have shopped here a lot since they opened and really variety and prices. However, today when I was in the store, I grabbed a couple bottles of wine clearly marked $5.99 but I was charged $7.99. The manager, Jada, responded that my bottle was just more expensive. Two bottles of the same wine on the same shelf with same posted price but different years! So apparently the store does not stick by their posted prices! Buyer beware!!!

    Newest location. Pro-tip: shop before the Mexican Restaurant (shared parking) opens for stress-free shopping
    Cheryl M.

    Grocery Outlet is a local, discount supermarket chain that took over the Big Lots on Amador Valley Road. Clean, organized with well stocked shelves of dairy, produce, meats, pasta, grains, sauces, frozen foods, wines and housewares. I tend to gravitate to the sauces, cheeses, pasta, nuts and wine area and they had a variety of items at a good price. Even Best Foods mayo that I saw at Safeway and Luckys a couple of weeks back for $11.99 (insert wth?) for a 48oz was $7.49 (exp: 1/2025). Deal! Definitely a great place to check out for bargain items (insert muppets singing the jingle: Grocery Outletttt, Bargain marketssss) or small gift for a get together. Shared lot parking and not an issue in the morning but can see it being difficult when the adjacent restaurant opens.

    Lotsa booze!
    Victor G.

    Grocery Outlet has returned to Dublin in the vacated space where Big Lots was. Big wide aisles. lots of selections.. G.O. Specializes in sourcing items near it's sell by dates, overstocked items, items that aren't selling. Other people's lemons are sold as lemonade here. G.O. Also sells the usual dairy, breads, milk, vegetables. I usually seek "cheap" chocolates, covfefe, kombucha & avocados... The amigos are very helpful though none pointed me to where the chocolates actually were. Lines disappear quickly when new registers open. The flowers at the entrance are popular Buys: 72% cocoa bars @.59 cents, KUMU kiwi watermelon health drink @.50 cents. *each G.O. Is a franchisee, not company owned. Inventory chosen by franchisees to suite prospective/potential patrons. YMMV.

    Mr. Kipling cakes!
    Kev H.

    I love Grocery Outlet and this is one of the best Grocery Outlet stores I've been too - no surprise really given how new it is. The store was well air conditioned, and it was clean and organized when we were there. The store was also super well stocked, and there were so many items to check out and to choose from. One of the things I love about shopping at Grocery Outlet is that something you find rare imported gems from Asia, Europe, or from other parts of the worlds. And they're nice items that are not something you would find in the "international" aisle at Safeway. And they rotate their products so often, so you'd find different items everytime. Parking was extremely easy with the huge parking lot.

    Here is the mold that grew on the Manicotti.

    I wanted to return a pack of Manicotti (cheese filled pasta) that went bad, moldy and slimy 12 days before the expiration date. It was a $7.99 value. The owner, Harjinder Bhatti refused to even look at the product, he kept repeating that it was not his fault, he did not make the pasta and told me to contact the producer in Quebec, Canada and complain to them. ( this product is sold only in Grocery Outlets). The owner was very rude, arrogant, and obnoxious. When I told him I was going to put my negative experience on Facebook and on Yelp, he threatened to call the police and told me to leave the store. For an $8.00 product he lost a customer who spent $360.00 just in the last month at his store. I had the receipts with me to prove it but he didn't care. He never apologized or said he was sorry for the inconvenience he caused me. I shopped there all the time but not anymore. This horrible customer service cost him more than $8.00. Was it worth it?

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    3 months ago

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    10 months ago

    Business owner information

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    Harjinder B.

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    Harjinder B.

    Thank you Kim. We appriciate your support!

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    8 months ago

    Grocery Outlet in Dublin is very clean and organized. The employees are helpful and friendly. Love their 20% sale on wine.

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    10 months ago

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    Harjinder B.

    Thank you Randy! We appriciate your support!

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    1 year ago

    Great prices, everyone there is nice and helpful. Good parking - never had anything close to a problem!

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    Ask the Community - Grocery Outlet

    Is there a restroom for customer use in the store?

    Yes

    View All 2 Questions

    Review Highlights - Grocery Outlet

    Was kindly greeted on the way in and out, super clean, store and the best part...

    Mentioned in 3 reviews

    Read more highlights

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    Sprouts Farmers Market

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    (431 reviews)
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    "One of my favorite grocery stores of all time."…read more I have been to this store numerous times. At first I did not realize how nice it was and then I got to know the wonderful staff. Special thanks to the front manager, Derek and the wonderful cashier, Serena. These 2 are the folks who make this business work. Thank you for hiring such good employees and making this such a pleasant experience to shop here. I will be returning many, many times

    Came here on opening day to see what all the fuss was about lol. It was about 10am, after the…read moremorning rush of chaos for a reusable canvas bag. I parked over by the bank, instead of risking to get stuck in the building parking. I also noticed some patrons parking at the library, which is still very close. There was a ton of samples being handed out, the DJ was still paying music, and lines were long. I wasn't looking for anything in particular but the store was very clean and plenty of employees available to help. They had a ton of yummy stuff available in the grab and go counters, but high key expensive. Did a little walk around and decided to grab some milk. They have so many different types of milk lol. They also had a lot of healthy stuff available. We stood in the self checkout line for about 15 min, which felt overwhelming. I'm happy SL has a great grocery store in the area because the Safeways are all run down atp. I hope to stop by again soon.

    Photos
    Grab and go options
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    Whole Foods Market

    Whole Foods Market

    3.2
    (514 reviews)
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    $$$

    This review is more about one staff member that went above & beyond for me…read more I enjoy a certain brand of beer and it increasing over the years disappeared from the larger Bay Area. I tried numerous grocery store and even BevMo & searched even Fremont Brewing website. All leads became dead ends. This week I stopped at Whole Foods and met Jackson. Jackson was responsible for the liquor area in the store. He explained to me they used to carry it but it didn't sell. I explained my story and he said "I can special order it". No mark up just by a case which I eagerly agreed. Four days later I had my old time favorite beer "Sky" by Fremont Brewing. Jackson is a pleasant guy interested in satisfying his customer. He made my day and I will be always grateful. Thank you Thank you.

    I would have given 5 stars…read more This experience was the reason that took all the stars away. I was at the self check out counter and a staff was really rude to me: she kept telling me to scan an item a certain way and it did not work. Also my Amazon Palm was not working: she kept insisting that it would be better not to use it since I did not set it up correctly/ she was very rude too. After I checked out, I found out that she was in a hurry since it was the end of her shift. Maybe it would be good if staff members could be scheduled into the back storage room or restocking rather than customers-facing at the end of their shifts: just a suggestion.

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    Trader Joe's

    Trader Joe's

    3.8
    (345 reviews)
    3.3 mi
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    Love this local store since there is plenty of parking. If the immediate lot is full or you want…read moreto park away from the crowds, I always head toward the adjoining lot near the furniture store where there is always lots of parking available. TJ's is one of my most favorite places to shop. In addition to the food, I love their plants, beautiful flowers, and greeting cards. They have an abundant assortment of cheeses, meats and snack foods. The staff are incredibly kind and helpful. They will look up an item for you and let you know when it will be restocked or if it is discontinued. I love their Kouign Amann, Chiles Rellenos con Queso, Marzano tomatoes, Saint Andre Triple Crème brie, jalapeno pepper jelly and of course, Hold the Cone ice cream. There is always something new and interesting to try and new seasonal items appear routinely. Most TJs have a parking lot that is always congested but this one isn't too bad. Even though we stopped by 30 minutes before closing, the store was packed with customers. There are plenty of cashiers to get you through the lines quickly and they are super friendly and courteous. And I am always amazed at how well they can pack everything into one bag!

    I usually shop at the Castro Valley location but after visiting Trader Joe's Pleasanton I'm a fan…read moreas a better shopping experience. Not as busy (or maybe I don't go during peak hours) with plenty of parking. I usually buy the basics but great for nuts, produce, eggs, fresh salmon, Furikake Snack Mix, dog treats, frozen almond croissants and other tempting goodies I try to pass on. They have a nice plant selection of tropical and succulents and inexpensive flowers for a gift or yourself. Staff always friendly and efficient. Place clean, organized and well stocked. Parking convenient.

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    99 Ranch Market

    99 Ranch Market

    3.3
    (355 reviews)
    0.2 mi
    $$

    Love the deli section of this ranch 99 market . It has the best felt section cooked food , compared…read moreto the one in Santa Rita road . For crispy skin roasted pig , San Rita road location is the best . I bought my $14.99 combo box today . It is a large rectangular box and you can fill in with items of your choice . It is $14.99 . If you buy just one meat item and a medium size paper box is already $12 The self served deli section has fried rice , stir fry egg noodle and hor fun ( rice fiat noodle ) . Many different types of cooked vegetables ( Napa , broccoli, zucchini, egg plants , etc ) and meats ( chicken , beef , fish , shrimp , beef brisket ) tofu , etc . They all taste great and you can stack up a lot more of you put the smaller pieces in the bottom . I bring my own extra containers. After I paid the cashier I put all the salt & pepper fish filet into my own container to keep it dry and fluffy. The batter they use are very tasty and light. It has so much room I have enough food to last me two meals . For the $14.99 combo you must put in some rice and vegetables. Cannot be all meats . That is not hard to arrange . I have includes photos and the prices list for the deli section . They get the first batch of food around 11:00 and then refill once around 2 pm . During the holidays , you can order grilled turkey marinaded in BBQ flavor . It is delicious and we order it often .

    It's been a while since I've gone here for grocery shopping. And well, I prefer going to other…read moreAsian markets. I've noticed they don't carry a lot of the products they used to carry. And they've gotten a lot more pricey. Like some of the buns, fresh or frozen has gone up $2-3. Same with their fresh meat, poultry, and seafood. Selection is not as great and their prices have gone up. The store isn't as organized like before. Also, the smell of dried fish always hits you as soon as you walk in. And still there's the lack of customer service. I'll probably be back only if I'm in need of a particular item, but that's about it.

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    A little blurry, but you get the gist.
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    For Steph P
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    Check out stands @ 99 Ranch Mkt - Dublin, CA
    99 Ranch Market

    99 Ranch Market

    3.2
    (314 reviews)
    3.5 mi
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    This is one of the biggest 99 Ranch market in the Tri valley area …read more Their roasted pig is the best , crispy skin and meat juicy . I like their $15 self help lunch box that you can choose any items ( beef , chicken , pork , seafood , vegetables, noodle and rice , etc ) as long as they fit inside the one square box . The dishes are delicious with many choices . However , one of the lady staffs is not friendly . She has a cold face and if you need something like " when will they have rice noodle ? " She would just ignore you . The male chef is very good and responsive . The merchandises in this ranch 99 market are very interesting. From live seafood ( lobster , crabs , fishes , etc ) to meats , are good quality . Today I was amazed at how many types of mushrooms they carry ... may be over 10 types . One of their newest offerings is making lunch boxes early morning before 11 :30 am . For example : Chicken feet , black bean sauce spare ribs , broccoli and rice Char Siu ( BBQ pork ) , broccoli and rice Roasted duck , broccoli and rice. They are $8.99 to $9.99 per box . Great price and good food ! If you make a purchase of $40 and over then you get a $2 coupon for their deli items . The cashiers are not trained to remind you to enter your phone number before purchasing... so that you can accumulate the points . And when I only needed to spend $2 more when my purchase was $58 . I could get three $2 coupons ( total $6 ) , she didn't say one word. These are examples of poor customers service . Recently with the grand opening of H mart in the dunking and T& T Asian marketing is coming to the Bay Area from Canada . The retailer business are in a lot of competition. I hope the manager in 99 Ranch market can take up the challenge.

    I haven't stopped by in awhile and now, the place looks very organized/clean/airy. They even…read morepainted the interior of the building which was much needed. I remembered it always looking old from outside. Parking lot is still tight in spaces and chaotic around here. Bakery is always the best spot inside. Food court area isn't huge, but with more investments there, it can turn out great too. I like how they put out all the stuff for sale & deals in designated areas now. Things are easier to spot, in case you want to find bargains. The Chinese New Year stuff are out and it doesn't feel expensive now. Red bag of rice crackers gift set large bag was only $8.88 today. Red envelopes are cheaper than the South Bay Area and other 99 Ranch locations. Checkout lines were clean looking too. It feels like they really did listen to customers needs. 5lbs bag of broken rice under $5 is perfect for porridge. Vermicelli $2.29 and Rice noodle pack $2.99. Not bad at all. No lines or crowds before lunchtime on weekdays. Grocery items are considered costly and overpriced at most 99 Ranch stores. I'm glad to see more sales signs/labels here. Good set up. Peaceful walk. Staffs appear happy in what they do here. The Chinese New Year items are worth browsing through during quiet January month.

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    Grocery Outlet - grocery - Updated June 2026

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