Micahl answered all of my questions and was very pleasant and knowledgeable. A real pleasure!read more

We walked into this place a couple days ago looking to buy a specific product that I saw when I…read morevisited the store before. We also have a bunch of home furnishing items that we need to put the finishing touches on a remodel of a 5,500 Sq ft home. When walking into the place, there were five people who appeared to work there. Not one got up to greet us!! Not one came to ask us questions or help us!! When I finally went to one of them to ask for a price on something that we wanted to purchase she told me to take my phone and go scan it for the barcode information and wasn't interested in helping me. I spoke to her because she walked from one desk to another and was the only person standing in the store! She actually literally sat down in the middle of telling me to go find the information myself!!! These people are completely unconscious to how they come across - like a den of socially maladjusted teenagers who are focused in on their video games and don't want human contact. Supporting customers like adults is not something that they have grown into. So, instead of buying the new home furnishings that we wanted (clearly seeing that the customer service we would get would be like pushing a rock) we walked out the door and will go elsewhere. This is a really neat shop, product selection wise, but who cares if you can't even get any help!

My visit here pretty much started off online, where my bestie and I decided to sign up for a…read moredumpling class and found this place. We were put on the waitlist after doing so but then got a text several days later saying two spots opened for us, so I snagged our seats as fast as I could. Really appreciate the staff on the other line for reaching out to me and "reserving" my spots unless I let them know I'm not interested! Getting here, there is the Meyden Garage that offers 3-hour free parking for customers of Whisk and other surrounding businesses though most spaces inside there did not have the signage saying that so it was confusing parking around there. Getting inside the building, you'll see what can only be described as a haven for chefs and aspiring cooks of all levels; you have cooking tools, pots and pans, cookbooks, plates, neatly folded cloth napkins and a bunch of other things strewn around in such a colorful and organized manner. The kitchen for our cooking class was clean and spacious, with all the ingredients we need prepped and set out in front of us. We worked in pairs prepping and cooking all our dishes throughout. Chef Thanh Tang was very informative and engaging throughout the whole process, and the other staff working with him were efficient in cleaning used utensils and keeping everyone's prepped items in check. Instructions were very clear, and directions flowed very well since we made one dumpling after another! Since both of us don't really cook and we had many questions to ask, it took us a bit to catch up with the rest of the class, but all the folding techniques became much easier to do thanks to our teacher. For this particular class, we pan-fried the shrimp and chive dumplings, while the wontons and steamed vegetable dumplings we prepped were steamed while we all took a break. As for the spicy green beans, I actually had the chance to stir-fry a non-spicy version of them in front of the class! All the food we made here was really good, and we came close to having to box some of it home too! Everything here was worth the $150 per person from the experience to the food, and I'd take another class here in the future! For reference, the class I took is called "More Dumplings, Dumpling?" and ran on a Saturday from 5:30-8:30pm though that's just a timeframe since I did stay slightly longer just to finish my food!

The store has some cool kitchen gear but this review is mostly in response to the cooking classes!…read more Did their Italian-American Dinner Pasta Bolognese class with a Caesar salad and panna cotta with chef James! It was a fun experience. You show up and get greeted by their staff. You'll find your station and go to work! Some of the ingredients are pre-prepped which is nice otherwise you'd be there all night haha. The class was roughly 2 hours long and then we enjoyed dinner all together so roughly a 2.5 hour experience when it was all said and done. The fans kick in so it can be a tad bit loud when everyone is cooking but the instructor was great and made his way around the room to make sure everyone was doing what they were supposed to do. They had 2 additional staff members helping out to make sure any ingredients you needed were available. Plus - you get a glass of wine :) Fun date night!

I unfortunately cannot recommend this group in any way, shape or form. They are disorganized,…read moredeceitful, unprofessional and incredibly difficult to work with. We ordered several pieces for a bathroom remodel over a month ago after an incredibly uninspiring visit to the show room where we felt like we were inconveniencing the staff by asking for help and guidance. We selected our elements and purchased them and were told it would be 3 to 5 weeks for some pieces to arrive which aligned with our renovation timeline. Now we are already past that time and we are told it will still be another three weeks for the final elements to arrive in their warehouse, let alone get to our home. I was forced to purchase some pieces elsewhere (which will be at my home less than 8 business days after ordering and now that I did so the delayed pieces havw mysteriously shipped incurring a 25 percent restocking fee. Bear in mind they will wont even arrive at their warehouse for two more weeks and I am expected to pay an additional delivery fee they never disclosed. If you are absolutely desperate to see an honestly small and unimpressive display of a few Kohler pieces by all means feel free to visit this shop but if you are interested in actually having the pieces arrive without a headache or delay, buy them somewhere else. If you have absolutely no other option then definitely work with anyone there except Kim Stranger and certainly take nothing she says as the truth. Look through the rest of the reviews here and other places, it's obvious that this is their default modus operandi and choose somewhere else.

Hit and miss store. They had a good display of toilets and bidets and also some ready bathrooms. I…read morewent here 4 times to lock in bathtub, sink and toilet with bidet. Only one of the times I got good service. Other times it felt like they didn't care to sell anything. Getting parts was hard and they couldn't tell me when I could get them. I went to fergusson on NE 20th st and got better service.

I stopped in today for a curbside pickup and I was having a really frantic and stressful day. No…read morefault of anyone at the store. Angela was absolutely lovely. She was warm, pleasant, and genuinely kind. She made eye contact with me right away and I think she could tell I was a little overwhelmed. I let her know that I was waiting for curbside and it had not shown up yet. She immediately jumped into action and offered to help me right away. She brought out the order quickly and then mentioned, in such a gentle and thoughtful way, that I might have been parked in the wrong area. She even offered to show me the correct place. I stepped outside and it turned out that it was my mistake, but she never made me feel bad or silly for it. This is the type of hospitality we need. Her warmth completely changed the tone of my visit and made the entire experience feel calm and stress free. Although I usually try to avoid the holiday crowds, I will absolutely be coming back to shop in person at this location. Knowing that people like Angela are here to guide the experience makes all the difference.

I purchased a canopy bed from here 2 years ago. Total cost with shipping was over $3000. A few days…read moreago one of the steal beams on the canopy snapped. All customer service offered me a $274 store credit, which does not seem proportionate to the structural defect (I either need to buy a new bed or find someone to weld the frame back together). Edit: the owner told me to reach out via text or phone, but I have already tried both of those avenues for resolution.

Enjoyed coming here to view the different showroom display for kitchen. I met a designer here and…read moreglad to speak to her about some ideas. In the back of the showroom, there is a small LVP and stone selection. This place is right inside the plaza where Mercury Coffee is located.

We recently remodeled our primary bathroom in our 70's era home. We couldn't be happier with the…read moreresults. We dealt with Millie who worked with us to keep things "classic." She was very helpful in helping us select finishes and plumbing fixtures that felt timeless rather than trendy. It blends very well with the rest of the home. The installation team was respectful to our wishes, very clean. This was important as we did not move out during the construction. Communication was great, especially Vera. Schedules were met and actually was a little ahead of schedule. We're very impressed.

Today I had the most exceptional customer service experience EVER…read more I happened to get the help from the store manager (didn't she have important things to do besides help me?). I was looking for a wall-mounted a soap dish for a powder room. She went through several resources and came up with a very creative solution. Needless to say I was thrilled! In addition, she is delightful and has a great sense of humor. We laughed a lot while she was efficiently taking care of my request. I'm hooked on this store! -Donna W.

Beautiful quality selection and knowledgeable staff. Customer service was the BEST! I worked with…read moreKirsten and Tim.

We stopped by today (4/9) in a bit of a panic, trying to find a Schluter edge that would match our…read moreArizona Tile Flash install. After having our contractor pull out a glaringly mismatched pure-white trim, we were trying to keep things moving without compromising on the final look. We needed something that worked with our alabaster/ivory tile and Mapei Alabaster grout--and fast. We were immediately and thoroughly helped by the owner, who was not only knowledgeable but incredibly validating. She confirmed my instincts about the white-white trim looking cheap against our tile, even mentioning she doesn't stock it for that exact reason! I had started to feel like I was being too picky or difficult, but she reassured me I wasn't--and that meant a lot. She had multiple alternatives that looked significantly better, and she made a confident, trustworthy recommendation. She knew my tile, was familiar with the grout color, and--miracle of miracles--had exactly what we needed in stock and ready to go. We were bracing ourselves for a big expense, but the price was fair, and the experience was honestly a relief. We found the exact right piece, on the spot, without any drama. We'll absolutely be back--and recommending them to anyone we know doing tile work!

I reached out to Discount tile for a small bathroom project/remodel. Mindy was most helpful and…read moreoffered amazing design ideas and coordinating details I never even considered. I would highly recommend their expertise.

I ended up going with another kitchen place just because 1st Ave didn't have wide enough drawers I…read morewanted. I wanted to leave a review here anyway because their sales team was excellent. They were available to help us walk-in, very professional and fast making the model. You don't have to stick with the same person every visit. Anyone available at the moment can help you. I have visited several kitchen places, but they were the best in customer service.

Selling my condo so had to update both kitchen, bath and separate vanity cabinets and countertops…read more I went to all the usual companies for quotes (Sanyuan, GS, A1, Pius etc) and made a crazy spreadsheet comparing them. 1st Ave came in second cheapest (GS was the cheapest). I decided to go with 1st Ave because they were very responsive on the phone and email, and they were able to do the work faster than GS. I also really liked that the people at 1st Ave weren't pushy like at they were at some of the other companies. They came though with all they promised to do - called me when they were on the way to the job site, installed everything so all cabinets and drawers lined up and worked flawlessly, cut the quartz offsite and came back to install countertops, and cleaned up after themselves. I have been recommending them to friends and neighbours, and I would most definitely use them again.

Melissa and Dan were amazing. I just bought my home and completely gutted my 1980"s kitchen. They…read morehelped with design and shepherded me through the entire process. Attention to detail and always available for my millions of questions. I'd highly recommend the entire crew. Top notch. Here are my before and afters!!!!

I did not end up purchasing from them, but I really appreciate the great customer service I was…read moretreated to yesterday while shopping for a small project with a very tight timeline. The salesperson who helped me, Dan Davis, gave me his full attention despite the tiny size and other constraints of my project, and was able to help me quickly sort through the available options. Unfortunately there wasn't an option that met my time, design and budget needs, but it was the most pleasant shopping experience I've had during this remodel, and I would absolutely go back the next time I'm looking for cabinetry and countertops.

Cute gift in home store on Main Street in old town, Bellevue. Even though I work in Bellevue, I…read moreprobably haven't been to this neighborhood since before Covid. I used to come down here often but now it takes 20 minutes to get there instead of five in the old days. The window display grabbed my attention because it had a lot of cute new jellycats. Went inside and they had a small section of new Jellycats, picked up two of the Valentine's Day macaroons and looked at a couple others. They had several great sale items at 70% off. Overall, the store is super cute and the owner and the person that were working there were super nice and friendly. I find the other reviews hard to believe but maybe they've changed over the years. Would definitely stop in here again if I was looking for a gift or the latest in JellyCats..

I had a very disappointing and uncomfortable experience at Hedge & Vine in Bellevue…read more When we walked in, the white woman working there did not greet us at all. No "hello," no acknowledgment nothing. Almost immediately after, another white customer came in and she greeted her and began helping her right away. The difference in treatment was very noticeable. Throughout the time we were in the store, she kept looking at me in a strange and uncomfortable way. It felt like we were being judged rather than welcomed as paying customers. There was no effort to assist us, check on us, or make us feel comfortable in the space. Customer service should be equal and respectful to everyone who walks through the door. Instead, I left feeling ignored and singled out. I don't take accusations like this lightly, but the experience genuinely felt discriminatory. I hope management takes this seriously and evaluates how customers are being treated. No one should feel unwelcome in a business because of how they look.