Very poor service from seller's point of view. The place is so cluttered and disorganized that it…read moreis clear your item is unlikely to be seen and prices are lower than most consignment shops. Our experience was extremely frustrating. After hearing multiple admonitions about picking up my item after the 45 day consignment period was up,I returned on the 46th day to retrieve it. The person working had no clue how to find my item and seemed overwhelmed by my request. After searching the shop for about 30 minutes and not finding my item, the owner arrived and said "let's see if it was sold". She looked on the computer and discovered it had been sold a month ago. (Why the employee could not have done such a search when I arrived was never explained.). The owner then explained that items were "settled" on the 10th of the month following the sale. So, they have known the item was sold (and my money) for many days but could not bother to call or email me to save me a trip.

They take 60% then 70% if it sits very long. Decent place for buyers , lots of stuff. But you don't…read moreget much for your things.

Amazing cute shop dedicated to home decor. I was blessed enough to visit this store while at…read moreGilman Village. Most of the items out at the moment were holiday themed and so many beautiful items to decorate the home with. My friend and I picked up couple of items to twin for Christmas. Such a gem! Prices are reasonable, lots of items to treat yourself or gift someone! Friendly customer service. I only wish I lived closer to this store....haha! I am excited to take back couple of items back to Ca.

Service and selection are great. There are items that offer great value. There are also items that…read moreare a bit costly, however this store offers higher quality decor items than those big-box stores. If you need some upscale decor items, this is a great place to shop. I like the fact that they offer personalized home decorating service. You just bring pictures and they will help you put it all together. I was also impressed by the quality of their US made furniture. You can select a lot of different fabrics for furniture coverage. Their selection changes with the seasons, so I'd recommend multiple visits if you're seeking seasonal items (i.e. holiday etc.).

I had a crisis when a framed gift was delivered to me at a nearby hotel about 90 minutes before the…read moremeeting and I opened the package to find the glass shattered and the wooden frame dinged and scratched. I found New Dimensions on Yelp and immediately headed over and explained my situation. I was not surprised at all to hear that this normally would take a day or so, and even if expedited would take at least a couple hours to re-frame. So I was thrilled when Jade called me back in about an hour and I was able to pick it up, take it to my meeting, and present the gift. I was in a real tough spot, and New Dimensions went the extra mile for me. I found the price very reasonable, especially considering the quality and speed that the work was completed in.

My husband and I are photographers, we travel all over the world and we always get something from…read moreour trip blown up and framed. We have been taking our photos to this shop for many years. We tried a few other places because they were cheaper but in the end "you get what you pay for" This place is OUTSTANDING! They do a perfect job! They are friendly, their knowledge and work is almost to perfection. We recommend them to everyone we know. When people come in our home they are so impressed with the way we have things framed and they always ask us where we got them done. Thank you for your hard work and your amazing staff we are in love.

Stopped in today on the recommendation of a family member…read more Oddly empty for a weekend--only one other customer. Asked a salesperson named Gail to sell us chairs that we could on their website. Total would have been about $2k, over and done in ten minutes. Gail derided them as "imports" (even though most of the stuff in the showroom is made overseas), showed us nearly everything else in the store, and ultimately pressed us to buy chairs that were literally 10x more expensive than the ones we asked about. Every time we asked about the ones we wanted she told us about something far more expensive. As we left, she offered to print out data sheets about both chairs. She gave us the sheet for the super-expensive chairs, but somehow forgot to include the sheet for our first choice. I have zero faith that any deal with these people would go as expected and I'll never buy anything from them.

First off, you won't be allowed to browse without being hounded by a sales person following you…read morearound. Yes they had some good information, but I couldn't look at anything or even keep up with the rest of my family because the sales lady wouldn't stop talking. Also, there was an African American couple in there the same time as us and this longer haired sales guy/owner I didn't catch his name, actually told them they "segregate" customers "not by color of course" but by "style." Unbelievable he even had to go there. Won't be returning no matter what the quality of their furniture is.

I love this store! The furniture is barely used and as I understand comes from model apartments…read morethat are used for show. The prices are great and I bought my couch for under $200 dollars, plus a bedside table with drawers for $30. The only downside is that the selection is fairly limited so it's a hit or miss whether they will have what you are looking for. It's a great place to browse but not so much a place to find exact needs.

Very nice people! Excellent value for the money... I had an apartment that looked like I just moved…read moreout of my parents house although I've lived on my own for several years. I was very impressed by how well the sales staff worked with me to find exactly what I was looking for! I ended up refurbishing both my living room and master bedroom for just under $800! Now my apartment feels like an established apartment. Although this is lightly used furniture... I was able to look over every item I purchased. I am normally hesitant to make such a large purchase at one time, but before and after was such an extreme benefit, I will recommend them for anyone looking for reasonably priced furniture! Note: their inventory changes so much that they will always something different in there each time you visit (I wend in there several times in a week to decide my whole purchase). ---I didn't have anything to move the furniture with so I ended up renting a U-Haul for the "day price", and picked up two guys from Home Depot to move the furniture. In the end I spent just under $975 from start to finish (including fees to take junk furniture to the dump)!

WARNING: DON'T EXPECT YOUR QUESTIONS TO BE ANSWERED…read more I called 3 minutes after opening and Frank was still on his way to the store and told me he would call me back, which is fine and I did appreciate the follow up and call back 10 minutes later. Since we have a small family room, the first question I asked was if a specific measurement range for sofas were available to make and/or try at the store. The second question I asked was regarding the fabric material and if it pils. My third question I asked was regarding the material of the cushion/if it was made of memory foam. As soon as I asked this third question, I was told that I asked too many questions and advised to go to La-Z-Boy or come in person to his store, not to mention that he quickly hung up on me. I did not realize that asking three questions, let alone shortly after opening hours, was considered too many questions. Instead of taking ownership of not knowing the answer to my third question, I was gaslit into thinking that I was in the wrong for asking that question and turned away as a potential customer. I wanted to be supportive of a local business but it seems like customer service is much better in larger chain retailers. The only positive was that I didn't waste my time driving there and experience the worst customer service in person.

From an era gone by. Don't miss their fire sale. Frank is awesome! Worth the visit before it closes…read morein 2 weeks.

I should have written this up months ago, but better late than never…read more.. Last Christmas season, I had a photograph and store bought frame and matte as I was planning on a DIY photo for my Dad. I then learned that I would need a custom matte cut for the photo's size and was pressed for time. I called up Framer vs Framer and talked to Lori. She said "Sure, come on in!" Even though it was past her closing time and she was swamped with orders. I arrived and moments later she had a perfectly cut matte for me. She also saw that my frame could easily be improved, and offered up a wire hanger with a new backing and attachments, moments later the photo was looking great and ready for wrapping! All this service at a more than reasonable price. Lori went the extra mile and it was very appreciated, THANK YOU!

This year my mother passed away. Receiving the beloved heirlooms from her home was bittersweet. I…read morelove the pretty things that have been handed down for generations, but losing my mother was a high price to pay. Upon receipt, a couple of the items had been damaged in shipping. I took two of them to Framer vs Framer. A marriage certificate of my fifth-greatgrandparents. My grandmother's college degree and honor roll pin. These are priceless treasures and I am honored to now call them my own. When I turned the items in, I was given a date four weeks later. That felt like an eternity, but for what I wanted it was reasonable. The desk person told me they were quite backed up, and I understood and agreed. After four weeks had passed, I telephoned to ask if my items were ready for pickup. No, they are running behind. They will call me. Alright, I don't like it, but I will wait. These things happen. Lots of people are short staffed these days. I get it. Another four weeks goes by and again I telephone. This time I spoke to a different person who was very rude to me. She told me "WE will call YOU when it's ready. We have people who have been waiting for their orders since June." [It is now December 16 and I turned in my order October 20] If that is true, why didn't you tell me that when I turned in my order? At least it would have been honest. I can deal with late but honest. The employee continued, "We don't even have your frames in yet. We ordered them, but they haven't come in." Oh, alright. Lots of people are experiencing a supply chain issue. I don't like her attitude, but whatever. Interestingly, I received a phone call from the company about two hours later, telling me my order was ready. Wow. Really? Maybe there's a miscommunication amongst staff, but the way that woman spoke to me was unacceptable. The work is fine as far as I can tell, but I will never ever return or recommend Framer vs Framer. This is unfortunate. I regularly choose small businesses over big box stores. I could have taken my money to anybody. I've used them before and had satisfactory results. I would have been disappointed if the order had taken another four weeks, but I'm a reasonable person if the clerks are at least courteous. I think most folks are.

Worth taking a drive to the hidden treasure of Carnation to visit Carnation Corners where you can…read morefind arts, crafts, jewelry and good company. Proprietors Ann and Jane are gracious hosts who are a shining example of what makes small towns so charming. Ann and Jane do a great job of selecting items to make your home show off your personality!

Whether you're looking to buy or sell a house, or just pick up a lovely gift, these two gals will…read moretake of you. I just adore these ladies, and I feel they are the shinning stars in our little town.