We have used Specialty Alarm for over 2 years now and they have been great. Not only are they fast…read moreto call if something is triggered but they do it in a professional manner. I feel comfortable knowing that help is just a phone call away. Jeff L. Chicago IL

Mike and his team installed a camera system at my store years ago. And to this day still works like…read morethe day installed. Support by SAE is called Ingrid in the office which provides also welcoming & fast service. Thanks again...

Fixed my computer quickly and for a very fair price. Very knowledgeable and helpful!…read more It's never good to have a broken computer, but it was great to find a local business to make it painless.

Best service in the area..5 stars with great value. He even came in on an off hour to fix my…read morecomputer, A genius bar on Waukegan Rd in Glenview across from the fire station. I would go back again in a heartbeat.

Rein just installed a 3rd gen Tesla Charger for me. I received a text with a photo of the…read moretechnician and eta shortly before he showed up. They were very timely in arriving on the window they provided me a week ago. Technician wore his protective face mask and was very professional. After calling around to most of the electricians on Tesla's website for the home charge installation, Rein Electric had both the most convenient schedule for me and had the best pricing. I will definitely use Rein again if I have an electrical need.

Hired them to troubleshoot a conduit that had no power that had a dimmer to control the track…read morelighting stick in the Living Room. I multi'd the wires and definitively confirmed there was no power at the dimmer conduit. I advised the Tech in advance at the time of booking the service call. He spent over an hour troubleshooting. He fished it to a conduit in the Kitchen where the Ceiling Fan was connected and reported the root cause of no power was a poor slice in the Ceiling Fan conduit box and said he repaired it. He then reinstalled the new dimmer I had previously installed. Quickly packed up, settled the commercials and and was wasting no time heading out and I asked him if he multi-d the Dimmer and Track Conduit to confirm the boxes had functional power and he said yes and that the problem now was that I had a faulty Track Stick. I then questioned him as to why there was no power indicators lit on the Lutron Dimmer. He stated that it was because the Track Stick was faulty and needed to be replaced. I bought and installed a new track stick today only to find the Cans still didn't light up nor the dimmer switch and reconfirmed again the root cause was again the same problem reported from the onset. I uninstalled the Dimmer Multi'd the Conduit and confirmed again the conduit still had no power. He never resolved the issue. Further, I asked him for his business card only to find out that he took it upon himself to put his company sticker on my Breaker Box without my advance consent. I then called him to tell him there was still no power and he said no worries he will come on Monday. I told him I was disappointed and why I need to wait till Monday as I didn't wait to pay him for his services on Friday. He then address me as Dude told me he doesn't work 24/7 and that he is practicing drums with his band and he could just give me back my money. No evidence of empathy or accountability for the poor workmanship. So I agreed to take the refund and he Zelle'd me back my money right away. When he was on site reinstalling the new Lutron Dimmer Switch I'd just bought he was going to leave without installing the cover. I asked him where the new cover was I just bought that wasn't even open. He look puzzled and then went to his tool bag where he took it upon himself to put my new cover in his tool bag and said he thought it was his and thought it had previously fallen out. I found that puzzling as well. He did say we had a faulty wall outlet and replaced it pro bono. That was a kind an unsolicited gesture. Not sure how they make their money with this type of service. Perhaps it was an anomaly but what is clear, I will never use or refer these folks to anyone.

As a surprise to me for a recent birthday, my wife contacted August at Quality Connections (QC) to…read morepurchase and install outdoor speakers in our backyard; the perfect gift for someone who loves music as much as he loves being outside. From the start,​ August was extremely helpful and knowledgeable about our equipment options. He assessed what we had in the home currently and made a few upgrade recommendations to take our system to the next level. What I appreciated most was that August didn't sell us a bunch of stuff we didn't need and explained everything in a way that was easily understandable. Quality Connection's service team was extremely professional and did an amazing job during the install. They were very willing to work with us to place the speakers in a location that we wanted, even if it meant a little more work on their part. The team took great pride in their work, setting everything up as I would expect (clean, wiring out of sight, etc.) and even took the time to walk me through what they were going to do before they did it. What impressed me the most was that the team went above and beyond, organizing​ the mess of wires we had formerly in our audio cabinet, and recalibrating our surround sound speakers for optimal sound quality. And they did it all with a smile on their face and friendly conversation to fill the time. I would 100% recommend August and his team at QC for any of your AV needs. These days good service is hard to come by, but you'll find it with QC.

My wife and I recently purchased a single-family home which was a significant graduation from…read moreowning a condo that brought about a number of new responsibilities and complexities. Additionally, this home was a new construction that brought added variables in the form of options to implement and customize. The logistics of buying are always taxing which is to say nothing of moving and initial setup. It was this "initial setup" where Auggie and his team's expertise shined to quickly bring our new home from an ominous "TODO list" to a place that we felt both comfortable and safe. Auggie started by first walking through the home with me and demonstrating his encyclopedic knowledge of all things pertaining to connectivity, audio & visual hardware, as well as monitoring & security. He not only used his knowledge to enumerate the options available to us but really demonstrated a commitment/empathy to our needs which were prioritizing safety, connectivity and then conservatively scaling into A/V options (having just dropped a lot of cash on a down payment). There was no upselling. He built us a min-viable plan while providing cost-tiered options thereafter (for us to both get a sense of trade-offs but also for us to have a sense of what to consider long-term). It felt selfish on my part in that I did not have to do deep research on these different subjects but rather I could pose my "stupid" and numerous questions to Auggie to be met with a quick reply that capably addressed my knowledge gap. He made it easy for us to decide to work with him. Once we aligned on scope, execution came next. On this side of things, there existed the same, relentless commitment to customer satisfaction. Despite having many concurrent projects at the time (also a good signal), they worked hard to set us up quickly after moving into our new home. The installation staff was prompt, diligent and professional in setting up our home but also very affable and patient with respect to walking me through how to understand and utilize our system. We are very happy in our new home thanks to Auggie and his team. There's more work to be done in the future and, based on our full experience, we will certainly call upon Auggie when that time comes

I cant say enough about the service and quality of installation on the work done by Highland Park…read moreElectric. They gave me a date, showed up on time, completed the work quickly, cleaned up and were gone. I received multiple bids and Highland Park Electric was extremely competitive, a couple of bids were a thousand dollars more.......???? The staff at Highland Park Electric office were very friendly and even the owner stepped out of his office to say hello when I stopped by to get paperwork. Adam the installer was very polite and worked quickly to do the installation, no wasted effort to run up the bill. I was concerned, due to the completive estimate.....final itemized invoice was $52.00 less than the estimate. WOW I would hire them again!!! Warren

I highly recommend Highland Park Electric to anyone that values extraordinary effort,…read moreprofessionalism and responsiveness. When the owner cares enough to personally attend to our needs within five minutes of our call, that's customer service at its best! Phil and Pam P

A great company for those of us who are either not literate in TV/Digital technology or simply do…read morenot have the time! I had Avidia handle the installation and set up of all the TVs in my new house; three large Sony TVs with sound bars and two Roku's. They handled all the details. They have an amazing service program. What they can't do remotely, they will do in person quickly. Just recently, service technician, Jaden, came to my house to update all the TVs and make sure that everything was up-to-date and working as it should. Aside from being courteous and professional, he explained everything ....and was in and out in less than an hour. It is expensive. But for me, well worth the cost. Highly recommend.

I wanted to update my review of Avidia from a couple of years ago. They reached out to me and…read morewanted to make things right. I contracted with them to update my security cameras with a Unifi system and they did an amazing job. They showed up with two people and completed the project efficiently and quickly. They were great to work with and I will use them again in the future. I'd have no hesitancy now recommending them to friends and family.

I posted on Northshore Moms spot that I needed a tv installed. Jamie sent me a Message via Facebook…read moreand Erich was here within the hour! He put up my tv and set it up so fast! Very nice company to work with! Thank you!!!

We worked with Etronics for many years and were very satisfied until this past year. Our home…read moresecurity system no longer works and Eric was supposed to replace the server. He hasn't and has not responded to texts or emails. For the past year he has been VERY unreliable.

Great service! They are quick, clean, and professional. Everything works perfectly. Highly…read morerecommended!

Shane was really great. Knowledgeable, helpful and the issue was totally fixed. Rates were very…read morefair and I'd use him again for any TV issues. Apparently really good w computers and connectivity issues.