This team is great - From Julia to the techs - they're strategic, informative, they push back when…read moresomething doesn't make sense and my project worked out better for it. They're a very thorough and strong team. I was doing a rooftop/pergola TV/soundbar install. I had a 55" Samsung Terrace. I had a SONOS Ray soundbar, since my entire house is SONOS, but they really pushed me NOT to go w the SONOS and make sure to get a weatherproof Samsung Terrace Soundbar that fits perfectly w the TV... They came back as soon as I had the Soundbar, they even fortified the mounting wood pillar to my pergola frame to ensure everything remains stead. I'm super pleased and it was affordable, timely, and the communication was stellar.

I received excellent service. Chicago TV Installer is responsive, thoughtful, responsive and very…read morethorough. I would not hesitate to call again.

I called Astound, with the thought process of canceling the service because of the auto increase…read more However, Dominick (Customer service Supervisor) was able to turn the negative experience into a very pleasant one. He handled everything professionally and figured out the relevant plans to be applied in order to win the customer experience. I was on the phone for almost 2 hours though. So, not very happy about that.

At first I was thrilled to not give Comcr*p more money, even if my speeds were a little slower. But…read moreover time the disconnections got more frequent and eventually they started following a predictable pattern. Every time the temperature would suddenly go down - like every day when the sun sets, or any time a cold front would come through - my internet would stop working. Sometimes for minutes, sometimes for hours. I called tech support a dozen time and had three technicians come visit and each one tried something different but nothing solved the issue. Huge packet loss numbers (30+%) and pathetic speeds were my main issues. On the scheduled date of my last technician appointment, he called half an hour after my window started - I didn't answer, as I was in a work meeting at the time (remotely, at home). No message was left, but the technician merrily canceled my appointment. I called their 1-800 number and none of the people I talked to could've cared any less and the next appointment was over a week away. I'm attempting to activate my new service now. It's less expensive than Astound, which is probably a better value assuming this connection actually works most of the time. RCN used to be *GREAT* in Chicago but they have massively changed operations. Astound is worse than Brand X if that's even possible EDIT: I saw their automated response and reached out. No one responded in five days! EDIT 2: you also can't message them! the respond to message link doesn't work lmaoooooooo y'all are terrible

Nazir showed up on time and helped me find a port in over an hour. He ran around to make sure the…read moreservice was running smoothly. Plus he is super extremely nice and polite. he asked me everysingle time before moving my stuffs even its just 1 feet move All in all, it was a good experience

Constant buffering. Sporadic streaming. Sometimes can't stream at all. Planning on going back to…read moreComcast. HP was installed in our building cuz the ex-building managers husband or ex husband was connected to HP. It's the worst. Just don't.

The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! *** I don't know which is there main Yelp! Page so posting the same review here just in case*** The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

Let me provide a little background. I was a Directv subscriber for a decade and a half. I used to…read morelove their customer service, America based, and their picture quality, content and NFL package were outstanding. Then AT&T purchased Directv. I stuck with them a little longer but the quality of their services quickly deteriorated. I used to consider them the gold standard but i had to switch after a mystery charge appeared on my bill that they couldn't explain to me. I told them i was leaving and they didn't even care. I also refuse to go to Comcast. I noticed an ad for Layer 3 tv online and decided to try it out. Let me preface by stating i have a 1gigabit internet thru the fine folks from RCN who also have excellent customer service. Layer3 TV is an internet based cable solution. Their feed runs thru your internet. and they have 4K. I admit i was skeptical at first but once i switched i have not looked back. The picture quality is amazing and the customer service is outstanding. They are new to the Chicago area so there are a few kinks but you can tell with the technology they use they will become a force. Please keep doing what you are doing I enjoy your services immensely.

Marshmallow is our go-to service for everything having to do with cable/internet. They negotiate…read moreour cable rate to get the best deal and take care of all the equipment set up. We recently had them out to remove old cable wires (outdoor) from past vendors. The team at Marshmallow is incredibly responsive and knowledgeable. They really take care of their clients.

Very helpful and reasonably priced. I recommend them. Saved $$$ off my telephone, cable tv and…read moreinternet.

We've visited TvTroops web site to order tv installation service - smooth and fast - awesome…read moreexperience! Their web application works great - step by step you enter what you need, and you schedule your TV, Sonos Audio or Security system installation at your convenient time. Thanks TV Troops!

From the owner: Want to control your home from your mobile phone? Contact us…read morefor a unique solution.

We contracted with Ted to install a ceiling fan in our home office. He was very repponsive on Yelp…read moreand quoted us a fair price for the install and any drywall cuts and repairs. Once he was here, we asked him his opinion on two wall switches in a different room that were not working, and he stayed longer (while I ran to Home Depot for new toggle switches) to fix both of them as well for just a little more added to our total. The fan install was a little more difficult than Ted anticipated, and it was an insane night in our home as well (my husband's car was at the shop and he needed it for work the next day so we had to get that taken care of while Ted was here working) - I'm sure he thought we were nuts, but he was very gracious and understanding about everything! The end results look great, and I am SO happy our light switches are working again - all of this was done for a third of the cost we were quoted by someone else to just do the install and paint the office ceiling (we ended up doing the painting ourselves anyway). We will definitely be calling on Ted in the future for all our other electical needs - he is knowledeable, quick, and neat. Thanks, Ted! Do not hesitate to give him a shout out if you need electrical work or wiring done.

Communicative, professional and did great work installing a new chandelier and then cleaned two…read morevery old (50+ years) crystal chandeliers. They look amazing and the installation was done quickly.

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.