Great service! They are quick, clean, and professional. Everything works perfectly. Highly…read morerecommended!

Shane was really great. Knowledgeable, helpful and the issue was totally fixed. Rates were very…read morefair and I'd use him again for any TV issues. Apparently really good w computers and connectivity issues.

As a surprise to me for a recent birthday, my wife contacted August at Quality Connections (QC) to…read morepurchase and install outdoor speakers in our backyard; the perfect gift for someone who loves music as much as he loves being outside. From the start,​ August was extremely helpful and knowledgeable about our equipment options. He assessed what we had in the home currently and made a few upgrade recommendations to take our system to the next level. What I appreciated most was that August didn't sell us a bunch of stuff we didn't need and explained everything in a way that was easily understandable. Quality Connection's service team was extremely professional and did an amazing job during the install. They were very willing to work with us to place the speakers in a location that we wanted, even if it meant a little more work on their part. The team took great pride in their work, setting everything up as I would expect (clean, wiring out of sight, etc.) and even took the time to walk me through what they were going to do before they did it. What impressed me the most was that the team went above and beyond, organizing​ the mess of wires we had formerly in our audio cabinet, and recalibrating our surround sound speakers for optimal sound quality. And they did it all with a smile on their face and friendly conversation to fill the time. I would 100% recommend August and his team at QC for any of your AV needs. These days good service is hard to come by, but you'll find it with QC.

My wife and I recently purchased a single-family home which was a significant graduation from…read moreowning a condo that brought about a number of new responsibilities and complexities. Additionally, this home was a new construction that brought added variables in the form of options to implement and customize. The logistics of buying are always taxing which is to say nothing of moving and initial setup. It was this "initial setup" where Auggie and his team's expertise shined to quickly bring our new home from an ominous "TODO list" to a place that we felt both comfortable and safe. Auggie started by first walking through the home with me and demonstrating his encyclopedic knowledge of all things pertaining to connectivity, audio & visual hardware, as well as monitoring & security. He not only used his knowledge to enumerate the options available to us but really demonstrated a commitment/empathy to our needs which were prioritizing safety, connectivity and then conservatively scaling into A/V options (having just dropped a lot of cash on a down payment). There was no upselling. He built us a min-viable plan while providing cost-tiered options thereafter (for us to both get a sense of trade-offs but also for us to have a sense of what to consider long-term). It felt selfish on my part in that I did not have to do deep research on these different subjects but rather I could pose my "stupid" and numerous questions to Auggie to be met with a quick reply that capably addressed my knowledge gap. He made it easy for us to decide to work with him. Once we aligned on scope, execution came next. On this side of things, there existed the same, relentless commitment to customer satisfaction. Despite having many concurrent projects at the time (also a good signal), they worked hard to set us up quickly after moving into our new home. The installation staff was prompt, diligent and professional in setting up our home but also very affable and patient with respect to walking me through how to understand and utilize our system. We are very happy in our new home thanks to Auggie and his team. There's more work to be done in the future and, based on our full experience, we will certainly call upon Auggie when that time comes

I've used them twice for TV installations, and have been very pleased, Steve does a great job…read more Cleans everything up when he's done. I also learned a lot from Steve- he answered all my questions with thorough explanations. And I always have lots of questions! His fee was also lower than several other companies I reached out to. Five star company, highly recommend

Absolutely phenomenal experience with Williams Home Theater Design. Steve saved me thousands as…read morecompared to other quotes I received. He gave honest and expert guidance, and made my sound system + outdoor TV setup completely painless. Exceptional care, zero upselling, flawless results. Great value! Could not recommend more!

Jeff is incredible. He's extremely responsive via text and phone calls, and is very consultative…read moreand knowledgeable about the product. Pricing was very transparent and he never tried to sell me anything I didn't need. The amount of questions I had to ask him were unnumbered, he is super friendly and easy to talk to! I was bummed our mantle wouldn't fit the desired MantleMount so he advised the way to get it done - build out a faux wall to shorten up the mantle depth. We got on the phone several times to discuss measurements, where to connect power, and how to make it look good. We got a contractor to build the wall and Jeff was on standby the whole week to answer questions and make sure we did it right! On the day of the installation, he and his son were professional and worked quickly. Even the wires behind the tv were neatly wrapped and coiled. They made several adjustments before, during, and after the mount was up to make sure we were completely satisfied. They also gave a lot of love to our animals and worked around them. I will be reaching out to Jeff for all future projects and recommending him to everyone I know!

Jeff was great! He guided decision making, ordering, and scheduling throughout the whole tv…read moreinstallation process, which made it super easy from my end. His attention to detail was also extremely appreciated, as everything turned out perfectly. I highly recommend him if you have a simple install or need to do something a bit more custom like I did.

Last year we purchased a home with built in wiring on 3 floors along with a media room. After…read morereceiving 3 quotes, we selected Devin's team to hook up the system and provide components. The decision was based on his professionalism, reliability and never having made me feel like he was just trying to sell me (like the Magnolia guys at Best Buy). After working with us by adjusting the products we were purchasing to meet our budget, we hired Devin and his team. We are very glad we did. He showed up on time, figured out our mess of a wiring system left behind by previous owners, and in less time than he expected. I was out of town when they installed and he worked with my wife. She never felt intimidated by the technology after he showed her how to use it (and she can't find Netflix on our TV). Devin was great to work with and I would highly recommend Dijis Technology Solutions. Please feel free to leave any questions in the comments. I would be happy to provide any other information about our experience.

Very high quality of work, service and responsiveness. Devin is super knowledgeable, listens to…read moreyour needs, finds the best solutions for you and is always on standby for help. Very patient and will give you as much technical information as you request or not if you don't actually feel the need for it. I would also add that he never pushes a sale and his recommendations are always thoughtful and personalized. For information, have been working with Devin for 8 years now. Highly recommend Devin and Dijis Technology Solutions.

If you are looking for an audio/video company in Chicagoland, stop looking. Davis Audio & Video…read morejust completed a pretty big job in our house (audio throughout the house, TV/AppleTV/TiVo, etc) and we could not be happier. The short review: incredible customer service, extremely knowledgeable staff and very fair pricing. David's consultation on what we wanted/needed in the house was great. He was very clear in presenting options and pros/cons of different equipment. He laid out the process and other than a little glitch (that was not their fault) everything went very smoothly. We now have the entertainment system and home audio we have always wanted. Thank you Davis Audio/Video!

Horrible new customer relations, getting timely responses was nonexistent. Promises were made and…read morenever kept. A really unprofessional experience.

We are 15-year repeat home theater customers who enthusiastically recommend Chris and the entire…read moreTrifecto Team. Without exception, the Trifecto Team is responsive, professional, and very knowledgeable. Given the white-glove service, from design, installation, and maintenance, Trifecto is a remarkable value.

Chris, along with Joe and Dan, continue to deliver excellent customer service along with…read moreexceptional technical knowledge. As we remodeled our kitchen and first floor, the Trifecto team was able to update our technology (Sonos speakers/equipment, wall mounted television, Ring doorbell) which provided us with the most current features for our audio systems. The Trifecto team worked with our contractor to ensure all work was integrated with the larger project. Based on our experience, we highly recommend Trifecto for your audio/video technology needs.

We have used Universal Home Theater twice now, once when setting up our home, and again recently…read morewhen we moved into our apartment. Every time Virgil and Dan have shown up, they are in full professional mode, assessing the situation, making sure we have everything needed for a smooth setup. These last couple of visits have been in Covid-time, and they wore masks the whole time. I'm grateful for the couple of times when I couldn't figure something out with our system, and called Virgil, who cheerfully got me on the right path. I would use Universal again, and give this company my whole-hearted endorsement.

Called the number listed, a man answered the phone and I had to be the one to confirm who I was…read morespeaking with instead of him leading with who I was calling. Instead of saying "yes, this is Universal Home Theater" he responded "how can I help you" and after proceeding with the reasoning for my call, he states they no longer do installations... Odd since the business says open and there are current reviews. I love when people show their true colors immediately as it allows me to hire real professionals who actually align with me.