I recently bought a new single family home in a Chicago neighborhood that isn't as established as Lincoln Park, Lakeview, or Northcenter, or certainly any of the north shore suburbs. It's a huge house that my fiance will be working from home in, and it will hopefully be the home of future children. The security of my new family is extremely important, as is my piece of mind. I have heard that Keyth was the best, so I called them up to ask for a consultation and for a change of the locks. I somehow get transferred to Keith Fisher, the owner of the company, who asks me a number of questions about my family situation, who's in the house, etc. (seemed like small talk), and he scheduled the locksmith. On the day of my move, a keyth truck pulled up and changed the locks as scheduled, great service; no issues. I figured that would be the end of it until a subsequential meeting was scheduled. Not so. A few minutes later, in walks Keith Fisher, the owner of the company. Keyth is a big company, and this was a Saturday. He told me that it was important to him that my new family gets off to a secure start so he wanted to personally be involved in my home. It was a Saturday...I believed it to be sincere and I do to this day. He personally walked through every aspect of the house, showed me each of the vulnerabilities my house had, and presented the optimal security program that protected my needs. It included ulterior lighting plans in my garage and yard, smartphone compatability, re-enforced door locks, glass shattering detectors on the windows, and he explained best practices of how i should enter and exit my home. I had him proceed with everything he recommended. It was extremely valuable and I can honestly claim that my house is now virtually inpenetrable, and as secure as possible. Talk about piece of mind! I feel like the price was fair, and he offered flexible payment terms. This type of service cannot be replicated by Comcast or AT&T. The experience really opened my eyes to the fact that each home is different and your home is not secure just because you slapped a system in it that you saw on TV. These guys are the best. I highly recommend them. Also, the service of the installation, support team, and billing department has been great. This was a great experience and fully worthy of a 5 star review. read more

I want to highly recommend KEYTH Security, we have been partners protecting our home for 30+ years. While changing a battery in a sensor this morning I had a difficult time identifying just how to open the cover and call KEYTH service to ask the question "how to remove the cover?" Elizabeth shared how to remove the cover both verbally and sent an image via my iPhone and the tab broke. She was so kind and understanding and indicated they may have a replacement in their shop, put me on hold while checking and had one. I immediately drove to pick it up and it was waiting for me at the door. The level of service and appreciation of our business was extraordinary, especially in today's business climate. Elizabeth made my day. Thank you Elizabeth, your service and understanding, it's most appreciated. If you are looking for an alarm/security company I highly recommend KEYTH Security....... read more

Highly recommended for security services including keys, locks, alarms. Excellent service. They really are the experts.

Keyth has been servicing us for over 20 years. They are wonderful to work with and we really like working with local companies. We have had one issue over all of the years and the owner resolved it for us. read more

A Keyth system was already installed in the house we bought. When we wanted to transfer the service from the previous owner, they sent an ambiguous contract/form to us that required a two-year contract, a $125 or $295 service fee (I couldn't tell from the form), and told us that a technician needed to come out before we could get the system working. But the tech couldn't come out for a long period of time. I emailed them questions about the contract (which were never answered) and told Marianne, the sales representative, verbally that I didn't want to move forward with it because they couldn't send someone out before an upcoming trip. My wife called after our trip and asked if we could try it again. Someone named Jillian mentioned that they may send out a technician on either a Monday or Friday. Without confirming the date, a technician showed up at our house on a Friday and said we had a two-year contract with them. I called Keyth, and they repeated that we had a two-year contract with them. We did not. They then pulled out the technician without trying to work through the contract terms with me or answering any of my questions. During that conversation and my previous conversations, Marianne, the sales representative, was condescending and did not treat me with respect. When I asked why the $295 service fee was necessary to simply turn on our service, she explained, "That's how we make money." She dismissed my concerns, explaining that they don't negotiate the service fee or the contract length. I felt that they knew we already had their technology installed in our house and thus did not care to provide us with good customer service. If you're considering installing a a Keyth system, I would strongly recommend looking elsewhere. Now we're stuck with a system from a company we will never use. If anyone knows a good security company that can repurpose this existing technology, please let me know. read more

They came to our house for an estimate on installation. The guy was rude, very rude, very arrogant. He acted like ti was his house and I was the visitor, unwelcome visitor, at that. He made snide comments about our crawlspace looking messy (you know because we actually use it for storage, duh) when he went into it to take a look at some of the equipment. He actually even, imo conducted a form of industrial/commercial espionage, as he took a picture of our equipment without asking. All around jerks and they you know to you on the price, as icing on the cake (or salt in the wound, more accurately). Never, never, never. read more

I had just moved 3000 miles, couldn't find my Social Security card, or the key to the portable safe I thought it was in. They managed to make a key to my safe and saved the day! They were just so incredibly kind and nice to work with and made it so easy. read more

I would not recommend this company if your installing a system in your home. It was expensive to install which I was ok with but when their own equipment malfunctions, they charge ridiculous prices just to come out and take a look at was is wrong. Also they seem very annoyed with you when you call the main office for anything. read more

Having been a customer of Keyth for roughly 17 years, 3 houses and a commercial property. Ive now moved on, and boy did I make the right decision. My remaining commercial property has had a bad motion sensor for 2 years and all they do is replace the batteries. It's not a low battery issue, the other sensors give low battery warnings. Now they don't show up for more than an hour after the window that THEY GAVE! I wish I could have the monitoring company call them in the middle of the night !!! Hey Keith, maybe spend less time on stupid superhero wraps, and more time attending to your loyal customers!! In response to Keith...your technicians had replaced the battery several times, it OBVIOUSLY was not the problem. Your technician was not just an hour late. He would have NEVER SHOWED UP! Comparing yourself to Comcast, etc, shows that your company is ok with mediocre service because "it's the norm" I LOVE that you do charitable things, but doing them at the expense of quality customer service is an issue, and that was my point. I've moved on and COULDNT BE HAPPIER with my new service provider. Oh, and how nice that you replied...3 MONTHS LATER! Laughable read more

They wanted $1800 to tie in my alarm system to the central station. Said it would take long hours, require new equipment and leave a hole in the wall. Another company, DMC Security of Midlothian, set it up in two hours. No new equipment. No Holes in the wall. $125 total. So glad I shopped around. read more

I have worked with company on several types of service- changing locks, putting in alarms and servicing them- helping us with our intercom. They are professional and fairly priced for the services they provide. Call them with confidence!! read more

Keyth bends over backwards to help provide exceptional service and knowledgeable product information for security systems. They may be a little higher in price but quality costs a little more if you want a great product. Safety is an important issue today and Keyth does an exceptional job of providing the best security systems and information on how to stay safe. There is a reason they are still in business after 42 years read more

Excellent all around. Initial sales appointment with Todd 5 stars, honest and thorough evaluation of my current alarm system made it easy and cost effective to switch over. Installation 5 stars. Wore masks, polite, professional and really knew their stuff! Customer service and accounting were also fantastic. Very helpful and professional! Thanks so much for a great experience all around! read more

Yesterday I called Keith security, and asked if they could make me spare motorcycle keys. They referred me to Kristen, she had a great attitude for a very small order, but treated me like I was important. She was able to make me the keys. I just want the owners at Keyth how lucky they are to have such a dedicated employee. read more

Great company to do business with, from start to finish. They are a tier above other technology companies I've had experience with. Having knowledgeable people on staff when you call in and technicians that know what they are doing when they come into your home is priceless. I would highly recommend Keyth if you value the service level they provide. read more

I wish I could give a higher star review. Keyth's technician John M. was a referral from another locksmith - concerning repairs for a Mortise Lock Set. I had other locksmiths come out who were unable to fix the problem given the mortise lock set. John was professional, very timely, continuously updated me on progress as job required multiple visits and he demonstrated his expertise in repairing the lock set. I can not provide enough accolades for John and Keyth Security for employing such an amazing expert with an excellent customer service focus. read more

I stumbled upon the 1 negative review on here for KEYTH and had to write my own review. You cannot judge a company on what they quote you over the phone. What matters is what they actually do once in your home, the quality of service, cleanliness of work, accuracy, and then a fair final price. We have been with KEYTH since 2002 and have been EXTREMELY satisfied. Their response to alarms is above and beyond the rest, their equipment is cutting edge, the service techs are extremely knowledgeable, friendly, clean and courteous, the scheduling is fast and flexible. When your safety is what matters you want to trust KEYTH. I also higjly recommend their TSP plan! read more

I have been using Keyth Security Systems for my home for over 30 years, and through 5 different security systems at 5 separate locations. Keyth is the very best in the industry; they are professional, reliable, knowledgeable, and trustworthy - in regard to everything from the system design and installation through the alarm monitoring. I have recently upgraded my alarm system (which is extensive, as I have a large home with many security devices). From the design of the system through the installation of it, the process was professional, simple, and flawless. The Keyth team was very accommodating, working closely with me at every step to make sure that the system met my needs. When the installation team ran into challenges presented by my house, they worked until they found the right solution. They were efficient and thorough, checking over the completed system more than once, evidenced by the fact that they left with no loose ends and no problems. After the installation, they took the time to thoroughly explain the system and answer all of my questions. All of these wonderful attributes start at the top, as the company is run by an owner who demands excellence of his staff and treats his customers with utmost respect. I highly recommend Keyth Security Systems to anyone! Update: several months later - we had an attempted burglary, and thanks to the reliable Keyth Security alarm system, the burglar did not gain access into our home. read more

I have been a customer for a long time. Made a BIG mistake by attempting to switch to ADT to save $20/mo. After ADT disconnected my system during the sales process and then did a bait and switch on price, they were unable/unwilling to put back the system to the way it was. Fortunately, Keyth understood and had people come out on a Saturday to put it all back together. Extremely honest and professional people at Keyth. Learned my lesson and wont try to switch away again. Thank you to the team at Keyth!!! read more

Randy did great work on our old house, and gave me a lot of simple but excellent ideas for increased home security. He was prompt, informative, and the cost was very reasonable. Thanks! read more

Recently we purchased an entire security system from Keyth. The company is extremely knowledgeable and guided us through the entire process. We had a lot of questions as this was a large project that needed coverage of inside / outside space, every question was professionally addressed. read more

I just got off the phone with Keyth. A salesman got on the phone and told me $1200 was not very much for an installation. He told me he needs money to feed his kids, they need a design team, the systems cost money. Rather then offering to come my house to give me an estimate he was justifying his price. This attitude is not good help for someone looking for help after a break-in. I am shocked at this kind of pushy sales. read more

My wife and I recently built a home in Highland Park and we selected Keyth for our home security provider given their reputation. We spent over $7500 on installation and equipment with Keyth. Almost three years have gone by since we moved into our home and we still do not have a functioning system. Keyth continues to bill us for annual monitoring fees yet doesn't seem to grasp our frustration. read more

Over the years Keyth has been my go to company for security systems, key and intercom entry. I have found them to be spot on with the way they deliver their service. They answer and are very helpful. They show up professional and on time! They diagnose the problems and are willing to make custom devises if need be to best correct my systems. Please give them a try they will not let you down. All of my tenants used them at their homes before they sold and had the same great experience as I. High fives to a great company. read more

Hello, We installed your system in our previous home, and have found ourselves with an ADT system in our present home. After several experiences which would never have developed with Keyth, we cannot take it anymore. After FOUR, (4), service calls about our system going haywire today, we were pushed into off-hours. Now we are faced with waiting up until past 10pm for the pleasure of paying the $300.00 plus emergency service charge. We have had the alarm go off every five to fifteen minutes since 11:30 am. The woman on the other line, after our fourth call, said, "I don't understand why it won't shut off after you removed the battery." (Perhaps because it is hardwired--the battery is only a backup. ) This is the kind of game they played, and now it is after hours. What would we need to do to change our system over to Keyth? We cannot wait to get back into the Keyth fold! read more

These guys are the best. I had an emergency situation and called Keyth on Saturday at 2PM. I was transferred to the locksmith right away. His name is John, I explained the situation to him, he said he would be at my place in 30 min. Exactly 30 min later John knocked on the door, it took him 40 min to fix the mess other locksmith company left. This is how real business should work. Thank you, John, thank you Keyth Technologies, you are the best. read more

These guys are crooked! They do one of those automatic renewals and then make you go through a bunch of hoops to cancel. I sent something in the mail to cancel then scanned a document. Still not good enough. Maddening! read more

If you like being woken up in the middle of the night occasionally by blaring alarms and the fire department knocking on your door, then this is the company for you. Pay $350 a year for the tsp service on top of your monitoring fee and they will check your entire system, change batteries and still scare the crap out of you with false alarms a few times a year. This was after they told me the system was old and sold me a completely new one. read more

We've used Keyth over the course of 5+ years. Around the time that we were selling our condo, the unit battery was running low which led to countless calls from Keyth to schedule a replacement. We told them we were moving and that was the reason we had delayed replacement. They suggested that we have it replaced so as not to sell a unit that needed to be fixed (at a charge of $135). A month later we call to terminate service and they let us know that they will be taking the radio that we just paid to have the battery replaced in. Very misleading... read more

From a longstanding resident on the North Shore go elsewhere. My families experience with this company was terrible. Plus the work they do you can easily do yourself now and save 90% compared to what these folks charge. They charge according to your zip code. Beware before they sell you a bill of goods with a very unfavorable contract. read more

We moved in to our new home a year and a half ago to an aging alarm system. Keyth came out and upgraded the existing system. They were informative as to the latest technologies, but understood that the existing system met our needs. That is listening to your customer! Over the last year, Kirsten and Rachel have been very knowledgeable, capable and responsive to help us correct little issues with our system. Thank you Keyth! read more

I have been a client for over 10 years. I use them at my home and office with very different installation requirements. This firm is extremely professional, responsive and tech savvy. You can always get someone on the phone quickly, they are well trained staff and most have been there for a long time which is reassuring. If you have an issue at night or weekends, don't worry, they are easy to reach. The people I work with are also fast to respond by e-mail for something not urgent. We use them at my home and office for various things including security systems, cameras, intercom/door, media/TV, temperature, water and more. We have also used their locksmith division. The quality of their work is top notch. Over 10 years ago I used another firm for a few years and had issues all the time. You get what you pay for is the expression. Keyth uses top quality equipment that works when you need it and has very well trained and loyal staff that really minimizes issues. read more