I hired Home Pro's to remodel my 38 years old kitchen. Absolutely great experience! The process was very smooth, communication was clear and timely, priorities and budget were respected. The end result is a stunning kitchen that met all of my needs and fit the space like a glove. My experience was so great, I have already booked another project with Home Pro's due to begin this spring, 2024. Read on for more detailed review.
My goals for this remodel were to raise the ceiling height by getting rid of the fluorescent light box, add additional 20-amp circuits for countertop appliances, increase storage and countertop workspace (both linear and height clearance between upper and lower cabinets), and finally give the room an updated look without compromising flow or the original architectural aesthetics. I also specified that the quality of materials (durability and ease of cleaning) was very important to me. I expect this kitchen to last at the minimum 15-20 years.
Jim submitted his design plans for my review, made his recommendations for a cabinet line / company that would meet my expectations (replacement parts and doors available). The design was very thoroughly thought out. Attention was given to things that would have never crossed my mind, such as extra space between corner sink and dishwasher to make loading the dishwasher easier; custom built-in over-the-counter microwave; cabinets where there were none before; extended countertop to add a coffee bar; and a custom table made from the same material as the countertop.
Once the design was accepted, I received a contract with detailed cost for all work and materials. This full transparency was very beneficial to me. It helped me make informed decisions when deciding between full quartz backsplash or tile (the full quartz was surprisingly less expensive than the tile I would have chosen). Jim is very considerate of finances, often offering options and choices with money saving advantages. He offered simple work-arounds, suggesting rerouting an air duct instead of repositioning a support beam. This simple work-around saved me $2,000. Communication was very clear throughout the project. Employees and specialty contractors were all licensed professionals. They kept the work area clean, answered questions clearly, and most importantly, provided excellent completed work.
I went into the project with a 25% buffer for unexpected expenses, as there are always surprises when you open walls. Fortunately, these were minimal and Jim used cost effective approaches when addressing them. He educated me on the options and let me make the final choices. The entire process was very fluid.
There were a few slowdowns, but these were due to the City of Fremont missing inspections, not returning calls or emails, and not picking up the phone at times. Unfortunately, Fremont has suffered with these issues even before COVID, so if you live here be aware of possible delays.
I have visited many open houses in my neighborhood to see how other neighbors have remodeled their space over the last 30 years. They ranged from simple facelift approaches to full luxury, and even converting to open concept design. Thankfully, I believe mine is the best kitchen remodel for this floorplan in the development. Nothing looks forced or out of place. Jim's design is impressive and robust. Thoughtful and carefully chosen upgrades made a huge difference. My new kitchen is extremely functional, and has a sophisticated, timeless look. read more