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    Home Concepts Custom Remodeling

    3.2 (36 reviews)
    Closed 7:00 am - 2:00 pm
    Updated 3 weeks ago

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    Harassment phone calls

    Company harrases you. Do not work with then unless you want to be bothered non stop. 11 times before noon today is absurd.

    Finished product
    Matt M.

    This company is absolutely amazing! They remodeled my bathrooms and let me tell you what just beautiful! The work they did was fantastic they communicated great through the process and I couldn't be happier with everything!

    Before (I don't have many pictures but shower was super super tiny and the wall stopped where that shower ends)

    Was looking to redo my master shower, which included ripping out the original shower (from 1974), tearing down a wall, building into the closet behind the shower, and putting up a new wall. I haven't actually used the shower yet because I'm still looking to hire people to finish the flooring, but will update if any problems occur! Timeline: From the initial quote, it takes about another month for them to get the materials and start actually remodeling. Since ours required more labor, the actual shower remodel took about 5 days (From 8 am-4pm ish everyday). About 3 weeks later was when another guy came out to install the shower doors which was done same day (probably around 1-2 hours). Pros: - Cheapest quote I got! ($11,069) - During the quote process, you get to choose materials and style so you get an idea of what it'll look like in the end - Super personable people - transferrable lifetime warranty - Wall material is easy to clean. It's one sheet made to look like tile without the annoyance of cleaning grout, but it's nice and smooth like tile too! - Considerate of my requests (I asked for them to wear booties since I had carpet and they also wore masks for the most part) - Overall satisfied and would recommend/use their service again! Cons: - Some messes left behind but honestly not a big deal - Painting new wall and finishing up the flooring is not included, although I knew this ahead of time! They actually said they could do this but it would be an extra charge, so I'd be better off doing it myself or hiring a separate contractor. This isn't a big deal to me, but good to note. - Materials for the shower and the door got delayed for shipment so shower installation and door installation actually started a few days later than initially planned. Again not a big deal to me, but noting this could happen if you're on a tight schedule. Things to Note: - Keep in mind that the smell from the products is pretty strong, so some days during installation we'd sleep in a different room.

    After
    Ryan M.

    Although this remodelling did not start out as a five star review it at least ended as one. Had a remodelling scheduled with this company. Went two weeks longer than expected and was very frustrating to work with one member of their staff. At least at the end of the day the bathroom looks great, the owner personally came out to apologise about everything that went wrong on the job and made it right

    Master Shower

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    5 years ago

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    Kasey M.

    Thank you Matt is was good working with you

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    5 years ago

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    6 years ago

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    Kasey M.

    Thank you so much for taking the time for leaving us a review!

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    3 years ago

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    4 years ago

    Never showed up for consultation they made at home show the day before.Never called or left message letting us know what's going on

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    7 years ago

    Had Don C come out to give us a bid, he left promised to call in a few days with their bid. Never heard back.

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    Kasey M.

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    6 years ago

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    Kasey M.

    Thank you so much for leaving us a review!!

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    9 years ago

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    Kasey M.

    Thank you for taking the time and giving us a great review.

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    Ask the Community - Home Concepts Custom Remodeling

    Review Highlights - Home Concepts Custom Remodeling

    LastIy, I want to thank Larry for being very professional while I ranted for various reasons not in his control.

    Mentioned in 3 reviews

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    Better Than New Kitchens - Refaced kitchen with gray stained maple doors in custom shaker style

    Better Than New Kitchens

    (49 reviews)

    We just finished refacing a large kitchen with 39 year old oak cabinets …read more We found Better than new Kitchens just by internet shopping and posted reviews . When possible I like to support small independent local businesses and made the call for an estimate . Dan the owner spent a lot of time at our in home visit to review the scope , made great suggestions on 2 new pots and pan drawers and assured us we would not know they were refaced but would look like new cabinets . We chose a beautiful Maple wood with new drawers on amazing soft close silent hardware . The work crew was professional , skilled craftsmen that figured out every little corner and angle to perfection . I am amazed at the quality of work . The transformation is stunning . My adult daughter just saw the new kitchen today for the first time and was so impressed she thought it was all new boxes from the ground up ! We recommend better than new Kitchens 100 % for refacing .They are an honest local company that delivers on their project promise.

    We are so thrilled with our new kitchen from Better Than New Kitchens! After providing photos and…read moredimensions of our cabinets and drawers, we received an email estimate. Then Dan came to our house and spent a significant amount of time with us explaining our options, showing us samples of cabinets, and answering all of our questions. We opted for several additional options on top of our initial estimate, but we never felt pressured to add or upgrade anything. We initially had hoped to do refacing to improve the overall aesthetic of our kitchen, but we were so excited to discover some of the additional options that were offered that solved functional problems that had always bothered us! When we reached out to Better Than New, we didn't even realize how much they could do besides just refacing. We replaced all of our old, hard-to-open drawers with beautiful, easy to open, soft-close drawers. We added a pull-out drawer for trash and recycling bins. We replaced sagging shelves in our cabinets. And we replaced the shelves in our deep pantry with drawers, making the space SO much more usable and accessible for our tall family. So not only is the kitchen beautiful, but it's so much more functional. There were zero hidden fees. The work was absolutely immaculate. The team was incredibly professional. And the work was done as scheduled and on time - the entire project only took 2.5 days!! I didn't receive estimates from other companies, so I don't know how the price would have compared. But we feel that the finished product, the quality of the materials used, and the professionalism and skill of the team were worth what we paid. We really couldn't be any happier with Better Than New Kitchens, and we LOVE our new kitchen. I'd highly recommend working with this company!

    Sunset Tile & Bath

    Sunset Tile & Bath

    (38 reviews)

    By chance in late August 2025, I mentioned to Mark from Sunset Tile, our need for roof maintenance…read moreand could he recommend a company. I cannot stress the relief my husband and I felt when Mark said Sunset Tile and Bath have a roofer. The gentleman's name, also Mark (I'll refer to as roofer Mark) was as competent, meticulous and professional as every other member we have encountered through Sunset Tile and Bath. Roofer Mark assessed, photographed and answered questions regarding our roof needs. Roofer Mark completed everything a week before our heavy rains occurred. His cleanup was remarkable---I found 2 nails---that's it! My husband and I are grateful to have a company that takes pride in their professions. Many thanks to Roofer Mark and his crew---and to Sunset Tile and Bath. Maureen M

    This was an awesomely positive experience, which is unfortunately rare these days…read more Sunset provided a quote by email, after I provided words and pictures to describe what we were looking for. Their guys showed up on time. They were courteous. They were respectful of us, and respectful of our home. They asked for our input when they got to a part that required some judgement. They performed mechanical, plumbing, electrical, and drywall work. All done nearly to perfection. And they passed the acid test; after they left, I noticed two small things which I thought could have done better. They returned immediately and made these right. And they sent an invoice almost a week later (giving us an opportunity to discover any other issues, which we did NOT), and the invoice was for the exact amount of the estimate. They accepted my credit card payment over the phone. Our job was a small one, but they have definitely encouraged us to contact them again for our next job - small or large. Exceptionally excellent experience.

    Diamond Kitchen & Bath

    Diamond Kitchen & Bath

    (80 reviews)

    $$$

    We worked Brian Alagna from approximately 6 months ago on a new kitchen design for a new home…read more build. From start to finish, Brian and the team at Diamond have been an absolute pleasure to work with. As all jobs, there were a few hiccups but the team at Diamond rectified the issues fast and we were well taken care of. The delivery guys were awesome as well as the installers. We highly recommend seeing Brian and using Diamond. Thank You All!

    we ordered new kitchen cabinets through the Gilbert location. Cabinets were order in November 2025…read moreand scheduled for installation the week of January 19 - 23, 2026. We were told it would only take these five days to install the cabinets. Countertop measurements took place at end of January and countertop installation took place on February 18th. As of today, March 16th, the installation is still not complete and finished. DKB was last out on March 2nd and only completed most of the cabinetry related items and has yet to install some under countertop lighting, and install surfacing on the bottom side of some upper cabinets. Our project would only be this far if not for our constant follow up and phone calls. We were promised our concerns would be addressed back in February by a upper manager of DKB when they didn't schedule sufficient time for our installation the first time around. It is now two months this week since the one week when all work was supposed to be complete. Still over $1,000.00 in paid for work to be complete and no phone call or follow up by DKB to complete our improvements to our satisfaction. This whole process has been a bit frustrating and disappointing. We were not informed that the countertop installer and plumber are two different subcontractors. Our Designer was not experienced with cabinet lighting and electrical rough in needs and requirements. Unable to assist with any type of coordination efforts when requested to make sure power sources were prepared and ready. it wasn't until after the cabinets were installed and countertop measured that we learned our selected countertop as it turned out is not available in the size needed without additional joints in the slab. This caused more delays to our schedule. Had the limitations of the countertop material been discussed at time of design back in November, the design could have been changed. Again, just another example of inexperience we had to learn the hard way. Still no telling if or when our new cabinetry will be complete.

    Home Concepts Custom Remodeling - kitchenandbath - Updated May 2026

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