I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

We called Montgomery Pest because of an urgent mouse problem that grew quickly. Mike came and…read morerescued us! He surveyed the house; told us likely entry areas, recommended a few changes (including a new garage door bottom to seal better than the old one), placed baits that worked (we had bought two different brands through Amazon - one was completely ignored by the rodents and the other was ineffective). Mike returned twice to make sure that the problem had been adequately addressed. It had thanks to him!

Always go with Montgomery when I have a pest issue. Mike came today and took care of a large nest…read moreof ground dwelling yellow jackets. They were a real hazard and had already attacked my wife while she was gardening. Mike did a great job as usual. PS Best price around!

Cristian with District Elite Pest Management helped solve a pesky dead rat issue -- never fun,…read moreburied deep inside the wall in the house. He had the tools, know-how, friendly attitude that goes a long way in customer service. We chatted about how to prevent and deal with these issues in the future. Premiere service, amazing value, and a great individual performance -- highly recommend!!

Highly recommend District Elite~ very thorough and professional from consultation to rendering of…read moreservices, and communication/ response is outstanding!

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

Sean was thorough and informative. I'm confident my mouse problem will be solved. The one thing I…read moreget nervous about is that Pest professionals, including Sean, seem to be less cautious with the poisons than I would be, letting bits of crumbs or dust go here and there. Though he did check with me about all the different locations he would leave bait. Having small children, I found myself revisiting all the spots we went and wiping the floor where I thought there was any residue. I acknowledge this is partially my own particular thing, but may be useful for readers to note.

Very personable and thorough and prompt. Highly recommend. Sean came within an hour of my call, and…read moreon the early side of what he had promised.

We called Alpha pest management to determine how a squirrel got into our house and to clean up the…read morearea where a squirrel had been. Francisco was very quick with coming over to assess the situation and then scheduling an appointment for Justin and the rest of the team to actually fix the issue and clean the area. They were communicative and easy to work with. Hopefully we never need their services again, but if we do, I know who to call.

Performance was excellent. They were timely and respectful of my property. The owner is very…read moreprofessional

Reputable, reliable and works on getting your issue resolved in a timely manner. This company…read morefocusing on customer relationships and transparency. Arriving one time is something that makes Elite Ops stand out from others. 100% recommend this company for pest related issues.

Update to prior review: STILL w communication issues. We never had rats in our restaurant. I…read moreclarified this with them. They are horrific with communication. The owner has a big ego. I only mentioned that it was pricey compared to our prior pest control. I never said we wouldn't move forward- in fact I told him to start service. We now work with another premium pest control company- HIGHLAND ECO PEST CONTROL. They have been amazing, responsive, professional and took care of our issues quickly and we use them for ongoing pest control. The onboarding process with Highland was incredibly easy and fast.

I needed a bee removal service, so I went to submit a service request. A few places reached out to…read moreme within minutes. One place, however, went a step further, saying they could help and asking for my number. I provided my number and received a prompt call from John. He asked for a few more details and my address. He was at my residence within about 20 minutes. He assessed the problem area and explained exactly what was needed, which was more than just a bee removal service. I really appreciated his help. He was very professional, and I would use his services again. Thanks again, John!!

John was top notch arrived on time and communicated effectively for every visit…read more I had used several service over the years to deal with a mouse problem, but he was able to resolve the problem I highly recommend John and will be using him for any future pest control needs .

My primary technician Derek is always wonderful to help with and through in his explanation of…read moreservice. I love that I can call them anytime there's an issue.

A manager from American Pest came out today and addressed the carpenter bee infestation. She…read moreopened the window and reached out to spray the bottom of the frame. It should not have been this difficult, but I am glad it has been resolved.

Excellent response time and service…read more Very professional. Fixed the problem I would use them again

This is an infuriating review to write, as I have been dealing with this mouse infestation and BC…read moreExterminating since July 18 of 2025 and it is now January 16 of the following year with no solution. I spent a whopping $1,690.70 for BC Exterminating to clear our house of mice with a 60 day warranty that they would come and re-treat the house at the first sign of any droppings or mice. This warranty would start over from the most recent sign of mice. At first, they appeared diligent and competent with outdoor poison boxes and closing out any entrances to the house. They promised "color coded poisons" that would show us where the mice nested by the color of their droppings. (I've never seen a mouse dropping other than black). They promised "escalated poisons" if the mice refused to eat the first round. They said "this works, we've got it". Always, within a few weeks of the most recent visit, I would find new droppings throughout the house. A mouse skittered across our floor during dinner. Another one ran just past my feet as I got ready for bed. I would discover my three year old playing on the ground next to a fresh scattering of mice droppings. I only ever saw two dead mice in my house since the beginning of the treatment; one was in a glue trap we'd previously set, and the other in a snap trap near our garage. To their credit, every time I called, BC Exterminating did follow their own warranty and come to the house - always after a scheduling shuffle so that I could work from home to meet them during the window, which became a dance of its own. There started to be a shift in tone when I noted that this still wasn't working and asked what the next step was. It was now November, winter was coming. Still friendly as ever, they'd wander through the house, say "well, I don't see any mice", or "I don't see how they could be getting in", and then would leave. They started saying things that didn't make sense, like "those look like old mouse droppings" under my desk, which had just been vacuumed, or "maybe you moved some boxes and they were in there", when I knew I hadn't. I spent all of our Thanksgiving weekend clearing every closet, cleaning every corner, trying to find their nest, as BC Exterminating wasn't up for the job that I had spent so much on. There were still mice. Eventually the visits felt more social than substantive. They'd replace one empty glue trap with another, or put more poisons out, but with a reassuring, "I promise they'll be gone by the holidays", they'd leave. I'd joke that the exterminators were my roommates. They'd laugh, I'd laugh, and the mouse issue remained. The warranty was just a burden on my schedule - no success at getting rid of the mice. When I finally asked for a refund this morning, they refused and suggested two last visits, finally breaking the terms of the (ineffective) warranty. I'm at my wits end. I have two small kids and spend most of my life chasing mice instead of a company that I hired to do it for me. I'm vacuuming, chasing away any food I find, and unable to trust this company that said "listen, we know it's hard, but we can handle it". Sadly, they can't. Their services might work for you, but know that if they don't solve the problem in the first round, you have no recourse, no opportunity for a refund, and will host them in your home in perpetuity. Update: unfortunately, BC Exterminators has responded with incorrect assessments of our end of the bargain. More than one deep clean was completed of the entire house, and let me tell you, there is no money that could give back my time for every time I pulled every bookshelf off of the wall, or every toy out of an old toy bin, or every towel and sheet out of the linen closet, only to discover droppings later. Oswaldo - and later Brandon - reassured me that they could get the mice, that kids are messy, that this would be figured out. Every time I texted BC Exterminators it was like talking to a boyfriend who couldn't understand why sleeping over at his ex's house was such a big deal. Every mouse dropping "was probably old, have you considered a deep clean?" (even the ones in the middle of the floor, right after our housekeepers had left.) Every mouse "was probably the last one". We asked for advice every time. I asked if I should throw away furniture. I asked if we should move. Every time they downplayed it. And to be abundantly clear, I have trusted Oswaldo and the many other exterminators who arrived to enter our house without us there, but that's because for a while I was seeing them more often than my parents. Ultimately, I was not paying them for their company, I was paying to get rid of mice, and I can accurately say there are still mice in my home.