spoke to a nice lady on the phone made an appointment for the following afternoon. they never…read moreshowed up or even called. quite frustrating, considering I chose them based on yelp reviews, moving to other companies for help with my termite issues.

Wonderful service! They go above and beyond. Mauricio and Tyler were so understanding, helpful and…read moreeffective. Appreciate so much and highly recommend this service!

I can't say enough good things about Tampa Bay Pest Pros and the way they took care of my mom…read more My mom is in her 70s and lives by herself, so I wanted to make sure she was dealing with a company that was honest, professional and trustworthy. We received multiple quotes from other pest control companies and unfortunately, some of the pricing we were given made it feel like certain companies were trying to take advantage of an elderly woman who may not know what the service should reasonably cost. That was NOT the experience with Tampa Bay Pest Pros. Their pricing was extremely fair and reasonable, essentially about half of what some of the other companies were quoting without sacrificing the quality of service whatsoever. More importantly, my mom had nothing but great things to say about the entire team. She said Luis and Brian were very professional, kind, helpful, respectful and treated her like family. As her son, that means a lot to me. Knowing she was in good hands with people who were focused on actually helping her rather than trying to take advantage of her. It's refreshing to find a locally operated company that combines great service, fair pricing and integrity. Thank you to everyone at Tampa Bay Pest Pros for taking such great care of my mom. You've definitely earned our trust and our recommendation. I would highly recommend them to anyone looking for an honest and dependable pest control company in the Tampa Bay area.

We contacted Tampa Bay Pest Pros and they were very responsive to our needs. Brian explained the…read moreservice and was able to send someone out within 48 hours. Their prices are comparable to other businesses that arent as responsive. Everyone was courteous and on time which is always helpful. We've setup a quarterly service.

Tommy, came out to give us a quote, and we signed up there and then. He was very personable knew…read morewhat he was doing, and answered all our questions. Tommy came back the following day to do our first service. Very professional!

Tommy came the very next day and was very professional and explained everything that needed to be…read moredone. I was very impressed by him and signed up immediately.

If one of your criteria is selecting a vendor with great customer service, this is the place for…read moreyou. I spoke with John and asked if he serviced my area (south pasadena) and what I had found in my townhome. (1 bug) After our conversation I sent him a picture and he walked me through on what it was and what to do. Now mind you I'm not even his customer yet but he went above and beyond in helping me. Thats what I consider great customer service. I know if and when I need this service, he will be the one I'll be calling.

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

Great communication. Showing up on time a big plus…read more Easy payment method highly recommend this company if there's any issues they'll come back as soon as possible within a day or so.

Great people. Great work. Complete dedication to satisfaction. Never had a bad experience in about…read more4 years.

After what they have done to my lawn I would not recommend them to my neighbors and friends. my…read moreneighbor canceled their service also. I have been complaining to them that my lawn didn't look any better than one of my neighbors who does not have any lawn service, $0 dollars for the year. my lawn developed so kind of bug , James gave me all kinds of excuses ,he got angry at me for persistence and canceled my account.

Great service.This company is always here and addresses your concern promptly. I highly recommend…read morethem. A+++++++++++

He honestly told me that the pest problem was not what I had thought it was (making me much…read morehappier).

I can't say enough great things about this company…read more From start to finish, the service and attention to detail were outstanding. I previously hired another company (Phoenix) to take care of a rodent problem and paid $3,000. Unfortunately, they never fully resolved the issue and didn't offer any kind of warranty. After that frustration, I found this company and wow, what a difference. For a fraction of the cost, they completely fixed the problem and stood behind their work with a 6-month warranty, something no one else was willing to do. Honest, professional, fairly priced, and results that actually last. If you're on the fence, don't be - this is the company you want.

I was very impressed with Brantley! Not only did they respond quickly to my call, but the person…read morewho came out to inspect my home, Joe, was knowledgeable, professional, and courteous. He fully explained to me the process, and was upfront about cost. While I hope I don't have an issue with roaches again, I would not hesitate to contact Brantley, and would highly recommend them to my friends!!!

Horrible service! I requested and paid for termite service and everything seem to be poorly…read morehandled, from the front office to the fumigation team. I don't recommend them at all. they left a window open in one of the apartment units. It rained inside. They never aired out the single-family home in the front. I watched it on the cameras. They never came back to replace the screens knocked out, though I requested time and time and time again with Jeff. He never found it important enough to replace those screens he seemed to be stuck on the fact that they've been in business for 50 years... well it may be time to do something different. Pricing what's high for what they did.

Bug Master Pest Control is dependable, professional, and thorough. They respond quickly, explain…read moretreatments clearly, and deliver lasting results. With fair pricing and excellent service, they're a trusted choice for keeping Tampa Bay homes and businesses pest-free.

Just had my first service done and was very pleased, but more importantly, I wanted to comment on…read morethe professionalism of the company's management. I had won a year's worth of service at a Relay for Life fundraiser where local companies donate their services so participants buy up raffles in hopes of winning one of them. When I mailed it in with my information and address, I got a call from the owner who wanted to know more about the certificate because he'd never seen it. The individual who had offered this donation and signed the certificate was no longer working for the company. Rather than saying I'm the owner and didn't approve this, he said that it wasn't my fault and he'd honor the prize. Service was scheduled for them to come 3 days later and the technician arrived right at the start of a 2 hour window. As a business owner myself, that speaks to the integrity and professionalism of the business. Kudos Pete. And thank you. You have a customer for life who will refer others to you.

Always here when expected. Service was friendly and thorough. Excellent communication.read more

Bugs do not have a chance when Beacon gets on the scene. Imagine living bug and pest free in…read moreFlorida, it is possible, but only with BEACON.