NBK is worth more then 5 stars. I would give them 10 stars and two thumbs up!…read more Before working with NBK and Steve (who is literally the best) we had been dealing with a major rat issue for months and had 3 other exterminators who were a joke come out and try to solve the rat mystery. When Steve came for our first consultation he actually got up on the roof to check for access points, unlike the other companies. He also came up with a plan to get rid of the rats for good. It took a few weeks and several different approaches, but Steve figured out the rats and now they're gone! Finally! If you want an honest company who truly cares about their customers as well as trying to fix the problem as fast as they can you hire NBK!!!!

My last service was in July, I simply sent a text to a phone number they always used. I received…read morethe rudest responses back from this company. All I asked was for someone to come out because we had found a roach nest in the garage and now they were in our home. She want on this soliloquey about bugs, they don't randomly come out and ended up saying they "are not crooks"? I never implied this company was poor but clearly they have heard this elsewhere. I was happy to pay for this additional trip to our home and I have used them for the past few years and thought they were great but this customer experience inspired me to cancel my ongoing service.

My property management company used their services because I heard noises in my attic. They came…read moreout and sealed all entry points, which was good, but they saw rats in my attic, sealing them in my home. They offer traditional traps, that's all, not the cutting edge services they claim on their website and when asked about these services they claim the website is being updated. Fast forward 3 months the caught one rodent and I'm still hearing scratches. They've removed the traps and I'm stuck with rodents sealed in my home. They sent a tech out who pretended to place traps and he left before I could confirm he did his job. My Property management company is saying they won't return the calls now! This company is a sham, they misrepresented themselves and they didn't even solve the problem, but they definitely cashed the check! Don't end up like me, don't use this company many more reputable exterminators out there!!! It's a zero star, but they make you put one!!

Mr Bill no offense was better than the last guy who came to 210. moves appliances added…read moretraps/monitors etc. last guy literally sprayed a little

Joe was great. Provided outstanding customer service. Very caring individual. He was thorough on…read morehis inspection. He set us up on a 5 to 7-day trapping schedule and caught five raccoons over that period of time. We are very grateful and will definitely call them back again if needed. Thank you, wild out animal removal!

Sergio is the best! He checked our exterior stations today and found no problems at all. Great news!read more

Chris the owner responded promptly to our call. There was a strong foul odor in our laundry room…read morethat we suspected was a dead animal. He inspected the area including the dryer and washing machine and didn't find anything. He attributed the odor to a clogged water filter in the washer. Our neighbor had recommended him to us, as she was pleased with his service. We highly recommend Blue Collar pest control. Chris was courteous, knowledgeable and professional.

Quick to respond and quite knowledgeable. I'd recommend these gentlemen with no reservations.read more

After our super amazing two months of near monsoons in Florida, the tiny ants that used to reside…read moreoutside decided that the exterior wall of my condo was a better fit. I disagreed. So, I emailed Russ on a Friday evening and he was calling me by 9:15am on Saturday. He was to my place and had fully sprayed after diagnosing what service would be best to send the little fellas back outside. Russ truly loves what he does and was fantastic with making sure my pets were safe from the chemicals. He offered to come back out within the month if needed at no cost. Friendly, knowledgeable & accommodating- I'll be a repeat customer for sure!

Russ missed a mature colony in the attic of a property I just purchased. He was recommended by my…read morehome inspector that did an equally poor job (R&R Home Inspectors). Within a week of moving into my new house I had frass being pushed out of the walls and ceilings, this was no new infestation. Best part? It's a town home so I can't have it tented and I'm now stuck with a deteriorating home.

Ted and his team take pest control VERY seriously. They have been treating our house now for many…read moreyears and they have always gone above and beyond to both prevent and eliminate any issues we've had. His team is very knowledgeable and highly recommended.

This company deserves 5 stars, I was so beyond impressed. They where so professional and went above…read moreand beyond my expectations.

Excellent company that offers pest control services for your home. They explain everything over the…read morephone and answer any questions you have. The specialist that comes to your home was very pleasant and polite, he explained everything he was doing in great detail.

They are super reliable and flexible with scheduling. Their busiest week is the end of the month,…read moreso try to call earlier in the month to schedule service. Joni is the best customer service rep ever! She worked with me to make service happen this week, despite how busy they are.

We found termites in our guest house and contacted 3 companies for quotes, best pest being one of…read morethem. We choose to go with best pest due to their 3 year warranty and Rene telling us that due to the size of the structure, they could schedule it quickly and fit it in practically any day. However, he wouldn't give an exact date until we signed the contract. We signed the contract (4/27) and the first available date (5/13) was 2.5 weeks out, not what we were told. Had we known their timeline, we likely would have gone with Magnum instead as they said they could do it the following week. If that was the only issue we ran into, it would have been fine, but due to our other experiences, I thought this should be included. Prior to signing the contract for tenting the guest house (4/24), I found some frass. I sent pictures to Rene who said he thought it was ants, and he didn't come out to investigate. Then the day prior to tenting the guest house, we found a live termite in our main house. I requested for Rene to come investigate, however he was too busy, and due to already waiting 2.5 weeks to tent, we still proceeded with just the guest house. Rene told me he'd come out the week after (5/18-5/22) tenting the guest house to see if there were termites in the main structure as well. We had the guest house tented, and when we arrived back the very first rain we received we noticed leaking from our roof (5/18). I contacted Rene and explained the leaking roof. He immediately defaulted to them not having liability but they'd come out to check on it as a courtesy. We had already spoken about him coming out to check the main house for termites, so I thought he would check the roof at that time. But Rene never showed up that week. I reached back out to which Rene said he'd come Saturday (5/30), over 2 weeks from when the tenting occured (my roof leaking this entire time). I called the office to try and speak to an manager at this point, to which he didn't see me scheduled for Saturday and further delayed the process by scheduling me for Tuesday (6/2), nearly 3 weeks from when the tenting occured. Rene finally did show up on that Tuesday (6/2). He briefly looked around the roof, and confirmed we had termites in the main house. He said he'd have to connect with his boss to check on the roof situation. I never heard back from Rene until today (6/10), I reached out to request a status update on what they intend to do for my roof. Rene basically told me it's not their fault and it's on me to complete the repairs for the damage they had done. Ultimately due to the lengthy delays, dishonest sales, and lack of responsibility/accountability for the damage done, I felt it right to leave this review to warn future consumers considering Best Pest. An honest/reputable company will make right for the damage they have done to their customers, and won't jerk their customers around. Unfortunately best pest isn't that company.

Best Termite provided vault/chamber fumigation for drywood termites discovered in some furniture…read more Ernie was onsite and offered to help load/unload and he was happy to answer questions about other pest-related problems.