Had them for treating my grass. Hired them with ProVista (high-grade) Sod that was BEAUTIFUL…read more This year for six months they let my yard get eaten away by chinch bugs. I complained they said be patient. Meanwhile, I lost my yard. I hired Brothers Pest Control and they are already killing them off. Management was combative the whole time working this issue. TOTAL FAIL. New company is working out. I will be writing many similar reviews! No sympathy from company but left with thousands of dollars of damage. Attached are Before and after pics.

We found termites in our guest house and contacted 3 companies for quotes, best pest being one of…read morethem. We choose to go with best pest due to their 3 year warranty and Rene telling us that due to the size of the structure, they could schedule it quickly and fit it in practically any day. However, he wouldn't give an exact date until we signed the contract. We signed the contract (4/27) and the first available date (5/13) was 2.5 weeks out, not what we were told. Had we known their timeline, we likely would have gone with Magnum instead as they said they could do it the following week. If that was the only issue we ran into, it would have been fine, but due to our other experiences, I thought this should be included. Prior to signing the contract for tenting the guest house (4/24), I found some frass. I sent pictures to Rene who said he thought it was ants, and he didn't come out to investigate. Then the day prior to tenting the guest house, we found a live termite in our main house. I requested for Rene to come investigate, however he was too busy, and due to already waiting 2.5 weeks to tent, we still proceeded with just the guest house. Rene told me he'd come out the week after (5/18-5/22) tenting the guest house to see if there were termites in the main structure as well. We had the guest house tented, and when we arrived back the very first rain we received we noticed leaking from our roof (5/18). I contacted Rene and explained the leaking roof. He immediately defaulted to them not having liability but they'd come out to check on it as a courtesy. We had already spoken about him coming out to check the main house for termites, so I thought he would check the roof at that time. But Rene never showed up that week. I reached back out to which Rene said he'd come Saturday (5/30), over 2 weeks from when the tenting occured (my roof leaking this entire time). I called the office to try and speak to an manager at this point, to which he didn't see me scheduled for Saturday and further delayed the process by scheduling me for Tuesday (6/2), nearly 3 weeks from when the tenting occured. Rene finally did show up on that Tuesday (6/2). He briefly looked around the roof, and confirmed we had termites in the main house. He said he'd have to connect with his boss to check on the roof situation. I never heard back from Rene until today (6/10), I reached out to request a status update on what they intend to do for my roof. Rene basically told me it's not their fault and it's on me to complete the repairs for the damage they had done. Ultimately due to the lengthy delays, dishonest sales, and lack of responsibility/accountability for the damage done, I felt it right to leave this review to warn future consumers considering Best Pest. An honest/reputable company will make right for the damage they have done to their customers, and won't jerk their customers around. Unfortunately best pest isn't that company.

We've worked with them twice now for termites (two separate buildings), and both interactions were…read more5-star.

These guys are surprisingly honest and everyone should use them. Asked for an estimate because I…read morewas sure we had termites. They inspected and found no termites. These guys could have easily soaked me for $5k but they didn't. Very rare in this business. Hope everyone who sees this review sends business their way to reward their honesty!!

Joe was great. Provided outstanding customer service. Very caring individual. He was thorough on…read morehis inspection. He set us up on a 5 to 7-day trapping schedule and caught five raccoons over that period of time. We are very grateful and will definitely call them back again if needed. Thank you, wild out animal removal!

Sergio is the best! He checked our exterior stations today and found no problems at all. Great news!read more

We paid them $525 in May for a year's service. Can't get anyone in the phone since September. No…read moreindication on their website or voice mail. Considering reporting them for fraud and to the BBB.

Can't contact. Have called the 800 number several times in…read morethe past 2 weeks to get service. Either the prerecorded message does not allow for info to be recorded or they don't call back. Are they still in business? Driving past their address seems to indicate that it is an empty building.

I love working with true family owned and operated businesses. I have been very disappointed in the…read morepast with big corporate companies (Bug Out). Jeremy and his team treat us like family and truly care about getting rid of our bugs and rats. Pricing is very reasonable compared to others for this area. I've done my research!

There's so many pest companies in Tampa Bay that choosing a good one was difficult. I ultimately…read moredecided on Tampa Bay Pest because they do the underground termite prevention which lasts 7 years instead of setting the bait traps that need to be serviced more often. Every time I spoke with Kurt or Dave, they were courteous and were prompt in returning my calls. When I had an indoor bug problem, Andre came later that week and sprayed the inside of my house at no extra charge. Overall we are very happy with them!

Andrew is the technician that does our quarterly service. He was just here yesterday and went above…read moreand beyond. This time of year, spiders love making webs around the pool screen. Andrew went around and cleaned around the screen and got rid of them. I appreciate this extra effort!

I am very happy with the service I received from Robert, here in Carrollwood. I had a squirrel…read moreinvading a section of my soffit, along with a wasp issue in the same area. My soffit was hanging down in spots, and had some additional openings. The squirrel had chewed away some of the wood, so the soffit couldn't be attached to it. Robert sealed up and secured all the soffit, and improvised a fix for the missing 2X4. Then he went on and identified an another vulnerable section on the corner of the house, deconstructed the soffit and reassembled it and secured it back, fully sealed up. All work was done in a professional manner, looking like the original work. Nice and neat. He worked for over an hour in 93 degree heat. Thanks Robert for your hard work!

Myra (Ry) just came to our home and she is an encyclopedia of critter knowledge. My wife and I were…read morevery impressed with her professionalism combined with genuine human character reflected in relationship. She was outstanding!

I was initially recommended to contact Ehrlich Pest Control because I was told they offered some…read moremosquito prevention services that were more effective than other companies. Andy Cox from Ehrlich contacted me and we discussed my mosquito problem. I told him that my husband and I weren't happy with our current mosquito prevention service and that we were looking to switch services. I didn't want to overlap the two services so I asked to receive a quote before I cancelled my current service. Andy estimated that the monthly fee for my yard (0.25 acres) would cost between $50 and $60 dollars, but he would have to inspect my yard first. After Andy inspected our yard he followed up with an email and a phone call. Because of the foliage in our yard, Andy said he would need to charge me $60/month. This seemed like a fair price since I was already paying $50. As long as my mosquito issue would be resolved I didn't mind paying an extra $10 per month. Andy emailed me the contract so all I had to do is complete the form when I was ready to sign up. At this point I had already paid for the month of July so I decided to wait until August before hiring Ehrlich. I reached out to Andy in August and sent him back the completed contract with our payment information. 11 days later I had not heard back from Andy or Ehrlich Pest Control. I called Andy to find out when my treatment would begin and he told me to contact the Tampa office. After contacting the Tampa office I found out they had nothing on record for me. The Tampa office contacted Andy and I was told that there were some computer issues and that they would fix things on their end and contact me back. Two days later I had not heard anything so I called Ehrlich again. At this point I was listed in their customer files, but I still had not been scheduled for their service. After speaking to Andy I find out that his boss looked at a zoning map and decided that $60/month was not efficient enough to cover our 0.25 acres. His boss thought that they needed to charge me $95/month, but his boss has never seen my backyard. The only thing he has seen is my swanky neighborhood address. It appeared that Andy's boss is charging me an extra fee because of my South Tampa zipcode. At this point I am confused because Andy has already inspected my yard and he knows that our pool covers over half of our backyard and our driveway covers over half of our front yard. How is his boss estimating that it will cost 30% more to treat our yard and he hasn't even been to my house?!?! Andy tells me that he will send someone to inspect my yard again, but this was last Thursday and I haven't heard a peep from him in the last 6 days. Ehrlich Pest Control may offer a wonderful service, but I will never know because there is no way that I will ever trust to use this company in the future.

Peter M. is the Best! He is very timely and professional. I highly recommend Ehrlich for commercial…read moreand residential. Thanks for all you do!