I was very impressed with Brantley! Not only did they respond quickly to my call, but the person who came out to inspect my home, Joe, was knowledgeable, professional, and courteous. He fully explained to me the process, and was upfront about cost. While I hope I don't have an issue with roaches again, I would not hesitate to contact Brantley, and would highly recommend them to my friends!!! read more

Updating this review due to the damage they caused to my personal property. I have spoke. To Jeff, the office manager several times who claims he has asked the owner to resolve this problem but after 3 months the owner still hasn't contacted me now has Jeff called me back. I would not recommend them anymore due to vandalism and terrible customer service. I am attaching picture of a worker who helped himself to the gas blower in my garage and then flooded out the engine and simply put it back. I also caught them on video breaking a wooden bench rocker. Instead of doing the right thing, the professional thing by telling me they broke it they just left it in a pile with no mention. Just trash people and trash company. Update to comments about bogus trip charges there weren't conveyed to me at the the time or service. Haha. Laughable. You can't add a bunch of charges to a bill after you go to a house, break my personal belongings and then get called out publicly with receipts. Hope any of you prospective customers take note on the unprofessionalism of this company. Another lie by the company. No one told me anything about these surprise charges before the service was rendered. This is the first time I'm hearing this as Jeff never told me about these during any of our multiple conversations on the phone. I'm adding screenshots of all the emails I have sent to their office asking to be compensated for the personal items they broke and never told me about. Let's see if Brantley P. offers to show any proof of what they claim. read more

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Horrible service! I requested and paid for termite service and everything seem to be poorly handled, from the front office to the fumigation team. I don't recommend them at all. they left a window open in one of the apartment units. It rained inside. They never aired out the single-family home in the front. I watched it on the cameras. They never came back to replace the screens knocked out, though I requested time and time and time again with Jeff. He never found it important enough to replace those screens he seemed to be stuck on the fact that they've been in business for 50 years... well it may be time to do something different. Pricing what's high for what they did. read more

I started a Yelp project to get prices for having my 750 sq ft condo sprayed for pests. Yelp sent my project details to 4 reputable pest control companies. Brantley Termite & Pest Control is the ONLY company that answered my question! Of the others, one wanted a phone interview before a home inspection, one wanted a home inspection with free estimates, and one did not respond at all. All I wanted was to do some comparison shopping without investing a lot of my time on interviews and inspections! Spraying depends on the square footage of the condo. I don't understand why I couldn't get quotes. Brantley answered my question without insisting on interviews and home consultations. At this point, I don't care if their price is competitive or not, because Brantley is not trying to waste my valuable time. read more

The Pest Control Technician, Peter Riedt, did an excellent job of providing information on preparation for the service. The service went as planned with no issues and the company did a great job of communicating throughout the process including notifying us when we could return home safely. read more

From the first call with Lindsay And then Barbara quick and efficient. Daryl promptly showed up this is an honest, affordable trustworthy company. They put the care in Pest care. read more

The company basically stole our money and didn't get rid of a singe one of the termites that they promised to remove despite them promising to get rid of all the termites Don't hire this company, it will steal your money and not do the job that you hired them to do read more

Had three estimates on termite removal and Brantley was very prompt and fixed our problem.

We contacted Brantley and they came out quickly after we requested a service to asses our situation. After a consultation they gave us an initial treatment and set us up with a routine treatment. Being Florida, we knew we'd see bugs from time to time, they've come out to retreat between sprays a couple times in a quick manner. Communication and service has been amazing with a very fair price. read more

Great customer service and pricing! The entire office was wonderful to work with I highly recommend them

I was very impressed by the thorough job Brantley did. I had eastern sub terranean termites swarm inside my house. Brantley came out and treated the entire perimeter of the house and treated my attic. I am confident my termite problem has been solved. I found the company very responsive. I regret that I waited until a swarm appeared since that means damage had already been done. I'd recommend Brantley to anybody for either preventive treatment or treatment of activity. read more

The fume of my home was done very quickly and efficently. Daryl followed up after the tent was removed to make sure it was done to my satisfaction. I would recommend Brantley for any termite removal. read more

I have used Brantley for 11 years. They are easy to work with and always come when they make an appointment. I could not be more pleased!!!! read more

Very happy with Brantley and all of the representatives I spoke with. Had to have the house tented, but they communicated well. It went well and even eliminated a mosquito I have been chasing for 2 weeks. I highly recommend them! read more

very professional and friendly. took care of the issue and set up a plan for future. great value!

Originally had my new home tented for termites before moving in. Everything seemed to be going great. Beau was the guy I spoke to for tenting and he did a great job working with us. He explained that there are 3 types of termites and nothing active in our home so he felt comfortable only treating for dry wood termites. Fast forward to less than 6 months later and it's termite season. Found a swarm on our front porch on Thursday night. Called on Friday and was told the technician would call me back... called again 3 hours later and then the technician called me back with no availability til Tuesday. I was able to send him pictures and he told me not to clean up the termites. After his inspection today he told me, unfortunately, we have to tent and treat for subterranean termites, which were not covered. I've been told multiple times by this company that there are no preventative treatments. The technicians were all very nice, as well as everyone who answers the phone, but tenting twice in less than 6 months... come on. Apparently subterranean termites are also super common in this area. Wish I could have treated my home for these during the original tenting... needless to say, I'm getting a second opinion. read more

We LOVE Brantley Termite and Pest! Their service is top notch (especially our technician Josh Russell). Josh goes above and beyond with explaining the services and he's super thorough when he is treating. We had gnats that were eating me alive in our backyard and he got rid of them almost instantly! Brantley Termite and Pest is awesome!! We have many services for pest but Brantley can't be beat! read more

This company destroyed our garage door when they tented the home for termites. We reached out to Jeff, the manager and Randy who setup the services and they won't do anything to fix the damage done by their technicians. Horrible service we experienced. read more

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I inherited my brother's mobile home in St. Petersburg recently and needed to have it fumigated ASAP. I live on the West Coast and had no idea who to call. I called Brantley and explained my situation. The ladies in the office were kind, knowledgeable and understanding of my needs and situation. Lindsey was expedient in sending Nick out to look at the home and gave me a free estimate. It was very reasonable. Nick was great with calling, texting, explaining the process and staying in touch throughout the entire time. I was able to take care of signing the contract and details remotely. They made the process easy and everything went smoothly! The one year warranty is transferable to the new owner which was important to me. I highly recommend Brantley Termite and Pest Control for all of you pest control needs! read more

Very polite staff, very efficient and cost effective. I highly recommend them. Beau (sales man) came over to the house prior to the tenting and made sure my landscaping was cut away from the house as well as taking telephone calls from my landscaper!!! The men who showed up to tent the also helped me move the few porch items I couldn't. Great company! read more

I used Brantey Pest Control for tenting. They responded fast, professionally and did great work! The technician was friendly and professional. I am so happy with them, I will use them from now on! I am a property manager and I am thankful to have been recommended to them. They do full service pest control of all kinds. Thank you so much Brantley!!! read more

I've used Brantley twice and both times they were very fast and accommodating. I used them for tenting one time, and a house call another time. Great communication and very nice people. Definitely recommend them! read more

From start to finish, I received excellent sercice from Brantley Pest Services, from the patient handling of my initial call, to the professional and prompt follow up by Beau and office staff, to the team tenting the house. The Brantley team was very empathetic with my concerns and delivered great and timely service. And the price beat all other quotes. I recommend Brantley 100%. read more

I was in a time crunch to get furniture fumigated, due to termites, before moving. I was going through every renters nightmare!! I had less than 3wks to find a place that would fumigate some of my furniture that I couldn't afford to replace or was invaluable. After many calls Orkin said that they provided that service. After a week waiting for someone to call me back to set up an appointment I had to call them back to find out the Orkin in my location DOESN'T provide that service but the woman did refer me to Brantley. I called them on 6/25 and was able to drop on the next day and pick my furniture up on 6/30 (last day of needing to be out of my apartment). I was originally quoted $175 more and when I arrived Jeff said that he should be able to get it all in the vault for one fumigation. I paid less than originally expected. The whole process was quick and painless. I give 5 stars because everyone was pleasant and they REALLY helped me during an extremely situation. I would recommend them for anyone in my personal situation. read more

When I first moved into my new place I noticed a few ants in my kitchen, I called Brantley and my call was answered, in no time had the sales representative called me and had technician to my home!!! Highly recommended read more

Really awesome service, recently switched from a "big name company" to Brantley - not only was the rep more knowledgeable in helping me understanding my problem, he was also able to schedule me in quickly, two thumbs up - will definitely use again. read more

I had a very bad problem with roaches, I called Brantley termite and pest they had someone out the very next day to help me with the best price I have got so far. Pat took care of my problem and now I am finally at ease knowing I no longer have this problem!!! read more

I was dreading getting my house tented for termite. Anthony DeCaprio at Brantley Pest Control could not have been better! He showed concern for my plants, letting me know to soak the roots before the tent goes on to save the plants. I didn't lose even one plant. He was concerned for my pets and made multiple calls to explain everything and make sure everything went well. It could not have been better! Thanks Anthony of Brantley Termite and Pest Control! read more

Phenomenal Company! Great customer service, fantastic field staff, and an all around amazing company to do business with. My company buys and flips houses and we have a couple hundred rentals. It's my responsibility to source and manage our vendors. At the volume we are doing, I don't have the time or energy to deal with head aches. Brantley puts 5 vacant homes a month and at least 3 or 4 of our occupied rentals a year under a tent. I have never had an issue with either their workmanship, their communication, or their customer service. I have probably dealt with most of the staff and every one of them has been courteous and efficient in taking care of our needs. The tenants with whom Brantley has worked love them as well. Our tenants know that I value their feedback on workers that come into their homes and they would not hesitate to let me know about a bad experience. I have never gotten a bad review for Brantley. If I could give them extra stars for my tenants I certainly would. You will not regret doing business with these folks. read more

Would give then zero stars if I could. But I really cannot review their work, because they never showed up. I own a house in Clearwater, FL. They finally showed up and promised a quote, but haven't heard from them since. I was promised a phone call a few times and then an email with the quote. Never received any. Oh well. I guess they just don't care about customer service. read more

Best pest control service in town! Sheri in customer service is very nice and always makes her customers feel valuable. Beau and Dave are great exterminators that are friendly and do a thorough job by inspecting and asking questions to best fit my pest control needs. I would highly recommend this company to anyone! read more

Very unprofessional. 5 hrs late while my 78 year old Aunt & I waited outside. Lied as to next arrival time. Did not post sign on door indicating it was safe to re-enter home. Addressed complaint with owner Ed Brantley & he was very unconcerned because "the bugs were dead & so we did our job & did it well". There is more to a job than just the tenting & exterminating. There is also keeping customer truthfully informed of delays as to arrival & following through at the end with notification that it is safe to re-enter. Very poor professionalism with regard to both. We would never recommend this company as a result. read more