Had them for treating my grass. Hired them with ProVista (high-grade) Sod that was BEAUTIFUL…read more This year for six months they let my yard get eaten away by chinch bugs. I complained they said be patient. Meanwhile, I lost my yard. I hired Brothers Pest Control and they are already killing them off. Management was combative the whole time working this issue. TOTAL FAIL. New company is working out. I will be writing many similar reviews! No sympathy from company but left with thousands of dollars of damage. Attached are Before and after pics.

We found termites in our guest house and contacted 3 companies for quotes, best pest being one of…read morethem. We choose to go with best pest due to their 3 year warranty and Rene telling us that due to the size of the structure, they could schedule it quickly and fit it in practically any day. However, he wouldn't give an exact date until we signed the contract. We signed the contract (4/27) and the first available date (5/13) was 2.5 weeks out, not what we were told. Had we known their timeline, we likely would have gone with Magnum instead as they said they could do it the following week. If that was the only issue we ran into, it would have been fine, but due to our other experiences, I thought this should be included. Prior to signing the contract for tenting the guest house (4/24), I found some frass. I sent pictures to Rene who said he thought it was ants, and he didn't come out to investigate. Then the day prior to tenting the guest house, we found a live termite in our main house. I requested for Rene to come investigate, however he was too busy, and due to already waiting 2.5 weeks to tent, we still proceeded with just the guest house. Rene told me he'd come out the week after (5/18-5/22) tenting the guest house to see if there were termites in the main structure as well. We had the guest house tented, and when we arrived back the very first rain we received we noticed leaking from our roof (5/18). I contacted Rene and explained the leaking roof. He immediately defaulted to them not having liability but they'd come out to check on it as a courtesy. We had already spoken about him coming out to check the main house for termites, so I thought he would check the roof at that time. But Rene never showed up that week. I reached back out to which Rene said he'd come Saturday (5/30), over 2 weeks from when the tenting occured (my roof leaking this entire time). I called the office to try and speak to an manager at this point, to which he didn't see me scheduled for Saturday and further delayed the process by scheduling me for Tuesday (6/2), nearly 3 weeks from when the tenting occured. Rene finally did show up on that Tuesday (6/2). He briefly looked around the roof, and confirmed we had termites in the main house. He said he'd have to connect with his boss to check on the roof situation. I never heard back from Rene until today (6/10), I reached out to request a status update on what they intend to do for my roof. Rene basically told me it's not their fault and it's on me to complete the repairs for the damage they had done. Ultimately due to the lengthy delays, dishonest sales, and lack of responsibility/accountability for the damage done, I felt it right to leave this review to warn future consumers considering Best Pest. An honest/reputable company will make right for the damage they have done to their customers, and won't jerk their customers around. Unfortunately best pest isn't that company.

Joe was great. Provided outstanding customer service. Very caring individual. He was thorough on…read morehis inspection. He set us up on a 5 to 7-day trapping schedule and caught five raccoons over that period of time. We are very grateful and will definitely call them back again if needed. Thank you, wild out animal removal!

Sergio is the best! He checked our exterior stations today and found no problems at all. Great news!read more

Brothers is the worse. They always talk about what they CANNOT do and They charge outrageous…read moreamounts for what they CAN do. Two days after my regular service, we now have ants. How does one have ants one day after regular service and no ants were present. They lie about sweeping service. Just excuses about what the can't do. I do not want them to step foot on my property ever again! Horrible horrible HORRENDOUS!

Initially, Brothers was doing and outstanding job. The original techs had plenty of knowledge and…read moremy lawn went from good to excellent. Then, after three years, it started going downhill from there. The techs were promoted to managerial positions. Unfortunately, when they were promoted, it caused a void of knowledge and experience with the techs who replaced them. I had a few spots in my lawn that were dead or yellowing for the past 10 months. When I addressed the issues with the new techs thinking it was chinch bugs or other pests, I was told they would spray but it was all for naught. The spots never recovered. In fact, they multiplied. I called multiple times requesting someone call me so we could address the issues, but a callback was never initiated. ​I had my fill after the most recent service call when the tech said to me the lawn was actually becoming green again. It was, due to crabgrass and wild grass filling the void, not st Augustine that I have. I called this past Thursday in the morning requesting specifically one of the managers to call me. I had not received a call when I called at 10:00 on Friday, so I decided to cancel my service. I found out on Friday that Brothers was purchased by a larger company a year ago, coincidentally when the quality of service diminished. I also noticed on their website they're still touting themselves as family owned. Unfortunately, this claim is tarnishing the reputation of a family that worked hard to gain the reputation and recognition this once great company achieved.

They were GREAT! I had a relatively new roof, and they determined that I had a problem under the…read moretiles. They saved me a ton of money that I rightfully should not have been responsible for in the first place. How awesome is that: quality work, follow through, knowledgeable, kind, trust worthy and most of all, Integrity - a rare but valuable commodity! The team - Chris, Christopher, Eric, et al - were all wonderful as was Tammy in the office. I am wild animal free! Thank you, AAAC Wildlife Tampa for going the distance.

They misled us with untrue findings of Rats and racoons that Were non existent; old droppings and…read morewanted $2200 plus when another company charged us -0- for an estimate

Great pest control service!!! Great response time!! Service guy was awesome!!! Knew what he was…read moredoing and did a great job! Friendly/awesome customer service and staff.

The only pest control company that we use! The problem is gone after just one visit. Unlike many…read moreother companies out there that take you in for weeks of service and charge crazy high prices with no real results in the end. We highly recommend these guys, they are the best out there!

HORRIBLE EXPERIENCE WITH THIS COMPANY** RIP OFF I contacted…read morethis company may 2013 to come treat my home for roaches. When I spoke to the man who came out to do the treatment he told me that I could pay for a one year service charging me $290 for the whole year. Well Jan 2014 comes and I had some flea issues in the home, I call them back since I paid for a annual contract of pest control in May 2013. He tells me I have to pay $150 per treatment and it takes about 2 treatments to correct the issue. um can any one say rip off? He stated the annual price I paid was only for roaches, ants, etc. BUT not fleas. This was the biggest rip off of my life, very unjust people. DO NOT USE THEM. Luckily I found a very reasonable price somewhere else!

I have used them at my current house and will continue at my new one, super helpful and quick to…read morerespond!

best of the best, love these people. easy to communicate with, easy to work with in terms of…read morepayment, actually cares about their customers.

Big-O Pest Control has been awesome. We've used them since they started and they've done a great…read morejob recommending ways to keep bugs out of the house as well as taking care of treating the house!

Horrible service. Stay far away from them unless you want them to spray your lawn after you cancel…read moretheir service then they only did have the job wanted to charge me for their mistake. When I said it was ridiculous and not a valid charge to there office lady that called me. She turned around and said it was because of financial issues I was having which was not true. Then turned around and sent it to a collection agency like petty people. I paid it of course even though it wasn't right and they are at fault simply because I won't let their crappy service affect my credit. Thanks for nothing R&O!