Beware! My wife had a prescription for the antibiotic Levequin. This prescription was prescribed by…read moreher doctor for a sinus infection. When my wife went to the new CVS Pharmacy in Columbia to pick up the prescription she was given Levetiracetam a Epilepsy seizure medication! Thank God she looked at the side effects described before taking the pills & realized it was the wrong medication! This could have been a disaster & was confirmed to be the pharmacy fault.

Isn't CVS a nationwide drug store? The dumbass in this pharmacy wouldn't fill a prescription that…read morewas written out of state even though I live in TN. Not to mention they fill others that are in their computers. The other CVS would have filled it but they were out of it. Got to love their inconsistent policies. Walgreens had no problem taking their business.

Charlie is an amazing employee! He is so kind and friendly while also knowing where everything is…read more He answers my questions with patience and he makes me feel like I matter. Great store!

Refused to refund me usb when I purchased it yesterday and still have packaging +receipt. 0 Starsread more

Christmas Day dilemma....a family member with Covid and our regular pharmacy (as well as others…read morenear us) was closed...how can we get their prescription filled? Posted a note on a neighborhood social site seeking suggestions and someone mentioned they were reasonably sure this one was...even on Christmas Day. Phoned the pharmacist (Jason) who was able to transfer the prescription to his store and fill it. Drove 45 minutes to Columbia to pick it up and was greeted by a very friendly assistant (Teresa) at the Drive-Thru. Prescription filled immediately and I rushed back to Franklin with the meds. What a blessing! Super accommodating service by caring and professional staff. Thank you. Thank you. Thank you! Other notes: I glanced inside and saw all staff wearing masks but several customers were not - so Social Distancing and safety measures may or may not be enforced. On plus side...Open 24 hours, Curbside pick up and Twin Drive-thru lanes.

This is the slowest pharmacy I have ever seen. They have seriously incompetent people working at…read morethis location. Just shut it down and our robots in there instead. A disgrace.

One thing I hate about this place is when you call no one answers the phone EVER!!....But I'm glad…read morethey have made some changes- like making the isles wider so you dnt get run over by the employees with carts that are filling pick up orders...glad they have gotten rid of a lot of the Speedy check outs and brought back check out cashiers...I guess Walmart was gettn ripped off

I came early in the morning to get an oil change I noticed there were three or four employees in…read morethe garage area and walked inside to order my oil changed since no one was at their drive-through station. I waited more than 20 minutes just to be able to speak to someone and then they refused to take my order inside and insisted I drive to the outside drive-through area. Now I'm 30 minutes in and still no order arranged!! Don't come here unless desperate and have a lot of time to wait!!

Love this location. Across from the hospital it's a 24/7 spot so I can always get my medicine even…read moreif it's late night. Pharmacy staff is super helpful and doing a great job with masks and social distancing.

This company is horrible to work with, but this location is atrocious. They truly do not care…read moreabout patient health and basically laughed in my face about the fact that I went days without my anti rejection medications. She wouldn't even try to take Amy steps beyond her 'oh, well' attitude. This is literally life and death and she couldn't be bothered calling, checking, etc. Other issues involve no communication and promising medication and not delivering. "They had a delay" can only be used so many times. I left CVS over this stuff in the past, and now I'm reminded of why.