This is the slowest pharmacy I have ever seen. They have seriously incompetent people working at…read morethis location. Just shut it down and our robots in there instead. A disgrace.

Christmas Day dilemma....a family member with Covid and our regular pharmacy (as well as others…read morenear us) was closed...how can we get their prescription filled? Posted a note on a neighborhood social site seeking suggestions and someone mentioned they were reasonably sure this one was...even on Christmas Day. Phoned the pharmacist (Jason) who was able to transfer the prescription to his store and fill it. Drove 45 minutes to Columbia to pick it up and was greeted by a very friendly assistant (Teresa) at the Drive-Thru. Prescription filled immediately and I rushed back to Franklin with the meds. What a blessing! Super accommodating service by caring and professional staff. Thank you. Thank you. Thank you! Other notes: I glanced inside and saw all staff wearing masks but several customers were not - so Social Distancing and safety measures may or may not be enforced. On plus side...Open 24 hours, Curbside pick up and Twin Drive-thru lanes.

One thing I hate about this place is when you call no one answers the phone EVER!!....But I'm glad…read morethey have made some changes- like making the isles wider so you dnt get run over by the employees with carts that are filling pick up orders...glad they have gotten rid of a lot of the Speedy check outs and brought back check out cashiers...I guess Walmart was gettn ripped off

For starters I don't even know why I'm here. I needed a oil…read morechange and this joint was open and could get me in ( thankful ) I walked in and Ben looked me up and down over his glasses no hello, how you doing, nothing. I tried making conversation....NOTHING! Just a you need to wait until your oil change is done before buying your battery. First off how did BEN know that I wanted all rung up in the same purchase? Ben is not customer friendly!!! Just give me your money byeeee

Refused to refund me usb when I purchased it yesterday and still have packaging +receipt. 0 Starsread more

If this store had been my only experience with Walgreens it would be my last. The pharmacy hours…read moreare all over the place. It's a total crap shoot on whether a pharmacist will be on duty. I've also had my medication shorted twice. It's been a horrible, time consuming, aggravating experience.

Beware! My wife had a prescription for the antibiotic Levequin. This prescription was prescribed by…read moreher doctor for a sinus infection. When my wife went to the new CVS Pharmacy in Columbia to pick up the prescription she was given Levetiracetam a Epilepsy seizure medication! Thank God she looked at the side effects described before taking the pills & realized it was the wrong medication! This could have been a disaster & was confirmed to be the pharmacy fault.

Isn't CVS a nationwide drug store? The dumbass in this pharmacy wouldn't fill a prescription that…read morewas written out of state even though I live in TN. Not to mention they fill others that are in their computers. The other CVS would have filled it but they were out of it. Got to love their inconsistent policies. Walgreens had no problem taking their business.

Love this location. Across from the hospital it's a 24/7 spot so I can always get my medicine even…read moreif it's late night. Pharmacy staff is super helpful and doing a great job with masks and social distancing.

This company is horrible to work with, but this location is atrocious. They truly do not care…read moreabout patient health and basically laughed in my face about the fact that I went days without my anti rejection medications. She wouldn't even try to take Amy steps beyond her 'oh, well' attitude. This is literally life and death and she couldn't be bothered calling, checking, etc. Other issues involve no communication and promising medication and not delivering. "They had a delay" can only be used so many times. I left CVS over this stuff in the past, and now I'm reminded of why.

A great pharmacy. The customer service is wonderful. Very helpful and friendly staff. Much easier…read morethan the big box stores.

I was trying to get my wife's pains meds filled for pain after surgery. Doctors office asked where…read moreto send the prescription because cvs was out of stock and I suggested hollandaise. Called hollandaise to ensure they had meds, to which the lady responded yes they did have them but the pharmacist reserves then for regular clients, not new ones. Wow really? Thank goodness walgreens has it. I'll never deal with this crappy place again. ​

Pharmacy techs friendly, fast and interested in providing care. Pharmacists informed and helpful in…read morediscussing your meds.

I can not even begin to tell you how difficult it is to get a prescription filled at this location…read more Just moved to Columbia, TN and have always used Walmart for my scripts. At the Columbia, TN Walmart you have to 1st check to make sure your script is what the doctor ordered. Then if you don't have insurance and you use GoodRX you have to tell them so they can redo your script paperwork for that. Than you go to another line to have the script rung up. Then go to another line for the Pharmacist to ask you if you have any questions. Why can't they do everything at one time with one person? :-( To much trouble. Going to Kroger's.