So let's get clear on the scenario. Your tech not only said we needed a new system (which sounded…read morelike a notorious JSP tactic) but when we asked to address the issue and options with the company manager --you, Mark Anderson -- the reply was that Mark wouldn't be available since he's mostly gives talks and presentations, and that it would be he the tech, who would be making decisions regarding our options. The situation WAS urgent given that evening temperatures were in the 40s and the house needed heat. Tuesday morning we had another HVAC technician come over who diagnosed the issue within half an hour! and contacted the manufacturer soon after to remedy the situation. Not trying to "hurt" a small business, but as this interaction represents what you do, it's unacceptable. Try to imagine a customer's dissatisfaction when they're ticked off enough not to answer your call. BTW the Yelp name is my son's who regularly uses social media whereas I don't.

We've tried other companies and A-Team has been the one we go to. Always top notch service. They…read morelet you know when they are coming. First a general time and then a call when they are on the way. Weve had had Carl here a few times and he is personable and efficient. He lets you know the situation and discusses various scenarios. Doesn't try to upsell you. A-Team is the one we recommend.

Whole house 2 zone Mitsubishi HVAC system installed in the…read moreattic and basement. Very professional. Good work. Good communication. In and out quickly . Removed 2 old boilers and oil tanks filled with oil as well! I would recommend.

My furnace was not turning on. They were able to get to my home in a few days. Very professional…read more Answered all of my questions. Had it running in 20 minutes.

We needed an HVAC contractor to look at pool heater. They were responsive and professional from…read moreinitial contact to finish. Nice man, I believe was the owner, George, came as scheduled and with a few minutes determined why it wasn't working and rectified the flow issue and it's fixed. Price extremely reasonable as well. I highly recommend them for all your HVAC and plumbing needs ! Everyone I dealt with very nice and professional!

I'm a new customer based on a recommendation from a friend who lives in the area. AC on my second…read morefloor is not working. I had an appointment for a service call. They were supposed to come on Friday between 12 and 3. When no one came by 2:45, I called. The woman who answered called me back after she spoke with the technician. He got delayed at prior service call and wouldn't be able to come to me after all and they wouldn't be able to come until Monday. It is 100 degrees upstairs! I told her that their website says they work 24/7 and asked if they could send someone tonight. She said that I wasn't entitled to that service because I'm a new customer! Well, guess what? I'm a former customer now! PS - 15 minutes after I hung up I got a recommendation from another friend. I called and a technician will be at my house in a couple of hours. THAT's how you get new business!

We've been working with AHC for many years, and I truly can't say enough good things about them…read more Their technicians are incredibly knowledgeable, and everyone in the office is consistently responsive and helpful. They've diagnosed issues, replaced equipment, and kept our system running smoothly. I genuinely appreciate their team and all they've done for us.

The Hot Water Solutions staff just installed a Mitsubishi Heat Pump system for us. The service was…read moreexemplary; the sales rep was responsible and competent, and the install techs professional, clean, and thorough. They handled all the rebate paperwork as well. A five star recommendation.

We used HWS as part of a kitchen remodeling project. Our contractor asked us to use them. To put it…read morebluntly, working with HWS was the worst part of the project. Not only did HWS staff damage appliances and countertops, they created rework for other service providers. And, the owner wasn't nice about it. At all. Customers are afraid to talk to him. I haven't even gotten to the poor plumbing and electric provisioning. Our kitchen lights were inexplicably connected to our outdoor lights by HWS. When asked how to fix this, I was blown off.

They charged me $565. to snake my dishwasher drain. I am 1…read moreblock from their place, they can walk here. The tech took 20 minutes to snake the drain, that was it. A total ripoff. totally taking advantage of a senior. Never will call them again.

When a truck broke our sewer and the gutters were flooding our basement Carl came right out and…read morestuck with us as we uncovered some creative plumbing from previous work. It became a more complicated job than we all originally thought but his team (including Katie in the office) helped troubleshoot and were always so kind and fair on price. We've recommended them to all our friends.

ESD Mechanical are a pleasure to work with. They are knowledgeable, prompt and fair. They are also…read morehighly responsive. Not only do they have the best price, but also the best service. I recommend them as often as I can. They deserve the business.

They are very honest and reliable. They deliver what is promised. Very knowledgeable and thorough…read more I find them trustworthy and prompt.

I had to have an area patched on exterior an basement wall after water line was put in last year…read more Rice Plumbing came back and dug up the area and sealed it the with sealant foam and dry lock cement. They then carefully graded the soil back over the dug up area. David Lincoln is again very professional and courteous. I highly recommend Rice Plumbing. They stand by their work.

From the very first visit, this team has proven they know exactly what they're doing. I remember a…read moreQ&A session between my husband and the company and from there, their focus shifted to identifying the root cause of a sulfur/rotten egg smell coming from every hot water faucet in our new home. They conducted a thorough investigation, diagnosed the underlying issue and recommended a treatment plan tailored to fully eliminate the odor. Since June '23, their technicians have been on point- responsive, knowledgeable and consistent. We also decided to invest in a specialized water filtration system as part of a more thorough solution, not just for odor elimination, but for long-term peace of mind and health reasons. I mean...who would want to bathe in, brush teeth and cook with water that has a fart smell??? David came out on a Thursday back in '23 for a follow-up and took the time to inspect everything thoroughly and confirm that the new system- from the pipes to the additional components installed earlier that summer were operating properly. By late August of that year, we saw major progress and the sulfur smell was completely gone. We signed up for a maintenance plan because we want continued oversight to ensure everything stays in excellent condition. The service has been outstanding and the price goes hand in hand with the tremendous work these guys do. David's communication was especially appreciated- he'd keep my husband informed by text with ETA updates, which is exactly the kind of service we value. Til this day, our water is perfect!