Alex is hands down the best plumber in the business--an absolute lifesaver and true expert!…read moreIt is rare to find a trade professional who combines world-class technical expertise with complete honesty and a great personality, but Alex from D.Rohde is in a league of his own. He came highly recommended by other plumbers, and after working with him, it's easy to see why he has such an outstanding reputation. He deserves every bit of credit! I originally hired Alex to upsize my piping and install a water pressure booster pump. From start to finish, his work was flawless. He was extremely thorough in researching and sourcing the exact right parts and pump for my home's setup. Alex was consistently on time for every appointment, extremely friendly and outgoing, and handled the entire project with an incredible level of care. He is meticulously detail-oriented, takes his time, and doesn't cut any corners. While working on the job, Alex also caught several code violations from previous work done by other plumbers and corrected them, so everything was completely up to standard. On top of that, his sharp eye saved me from what could have been an absolute catastrophe; Alex discovered a major crack in my main sewer line in the crawl space that I had no idea existed. If he hadn't spotted it, it would have eventually burst and caused devastating damage. When I hired him to repair the sewer line, he gave me a fair price without ever taking advantage of the situation. Alex is truly an amazing guy, a master of his craft, and the only plumber I will ever trust with my home. D.ROHDE GOT MY BUSINESS OVER ALL THE OTHER QUOTES I RECEIVED BECAUSE OF THE CONFIDENCE I HAD IN ALEX AFTER MEETING HIM FOR THE FIRST TIME. AND MY GUT INSTINCT WAS 100% CORRECT AFTER SEEING THE RESULTS! If you want top-tier work done right the first time by someone who genuinely cares about his customers, call D.Rohde and insist on Alex as your guy! The only negative things I will add are that it seems the company is growing, and in doing so, there are too many people involved in projects. Everyone tends to get lost over who is handling what to the extent that I had to separate my projects (such as the electrician portion) and pull my own permits for him to get things moving along. Also, the invoicing system is very confusing because it does not accurately reflect the parts that were quoted, leading you to believe that you are being misled. This is not the case, as I found out. They are using stock photos of items and should be clearer about that in the invoicing. Also, the invoicing was adding taxes on upgrades when it should not. Also, I am not happy about being charged permit fees to the tune of hundreds of dollars when my town only requires a $60 plumbing permit fee, and they do their own inspection for free. D.Rohde claims this is because they have to send their plumber out for the inspection. They can do better here, and I hope they will address it because I did bring it to several people's attention. When you have such a great asset as Alex, you do not want to lose business because of stupid administrative stuff and nickel-and-diming customers over permit fees (just a bad look). Just be aware of the poor administrative stuff so it doesn't scare you off, because the work is excellent, which is what truly matters!

TOILET REPLACEMENT, PROBLEM SOLVED! There were problems, Mike solved it. He communicated clearly…read morethrough the process. Mike has been doing this since 1984. Long experience is valuable. If you see Mike, your toilet is in good hands. Much gratitude. See the video.

Whole house 2 zone Mitsubishi HVAC system installed in the…read moreattic and basement. Very professional. Good work. Good communication. In and out quickly . Removed 2 old boilers and oil tanks filled with oil as well! I would recommend.

My furnace was not turning on. They were able to get to my home in a few days. Very professional…read more Answered all of my questions. Had it running in 20 minutes.

I purchased the home with two gas insert fireplaces and had Crown Gas providing fuel. When They…read moredecided to charge me to "rent" the tank, I had them remove it. In the process of removal, they pinched the line out of spite, and I had to have the line serviced before the fuel distributor could come. They were very professional and arrived on time.

Last year Steven (and co-worker) gave me some solid help help on some heater-boiler (or was it…read moreA/C?) functioning issues. Superb job. This year, cold weather, a few slips, and I have a situation with no heat and no water, wondering what might be busted. Steven has gone above and beyond, even in the telephone hand-holding, looking at the pics I sent by text, giving suggestions. And the hot water is up, the local company is gonna fix the meter spritz immediately, and we are working together to see if I will need help on the heat (any busted spots?) after I try to do certain warming techniques in the house after I had Love Effron prime the boiler. This is even without a visit needed so far (very busy holiday weekend, and a big $-saver for me.) Amazing would be a light way to describe the help Steve has given me, and I plan to turn over the maintenance and support of anything he handles, including some help in trying to set up sensors to help prevent future difficulties. The big thing ... he really cares about your problem .. getting it resolved .. sensibly. Thanks!

Horrible customer service, actually there is NO customer service. Called and spoke with his wife…read moreAndrea. She took a message and said he would call us back. It has now been 4 weeks and never heard from him. My neighbor also called and left a message. NO return call! He is either too busy and doesn't have the decency to call and say so OR he should fire his wife and hire someone who knows what good customer service is. Will never bother to waste our time calling them again. Business is wrongly named as DEFINITELY NOT Best.

We were frustrated with rising electric bills. Best Plumbing Heating and Air installed two ductless…read moreheating and cooling units. The work and parts are guarenteed, our bills were in cut less than 1/2 and we love the quality air in our home! Best also cleared a main line stoppage and power jetted the main line out to septic tank. Mr. Spadaro has been doing plumbing work for us for over 10 years. The price, timeliness and quality of work is always excellent and professional!

Great company professional trustworthy excellent work inspected our home analyze our heating and AC…read moreneeds and installed highly efficient furnace and AC we have seen a reduction in our usage... strongly recommend them!

We have used Joe for years. There is no one more capable, honest and responsive. What a weight off…read moremy mind to know that if I'm having a heating, A/C or plumbing problem, the fix is just a call away. His prices are fair, his work is dependable, he's a hell of a nice guy and stands behind his work. The thing that really impressed me about Joe is that he is a problem solver. I had a few complicated issues but he knew just what to do. I have hired people in the past that could not figure out the problem or did a half assed job or caused damage, then milked me for their time. No worries with JRC, they get the job done right.

Efficient and trustworthy! Not a single complaint, great communication, and fair pricing.read more

From the owner: limited time 20% off repairs! below market prices for replacements! money back guarantee! if we…read morecant fix it you don't pay.