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Hobby Lobby

3.3 (117 reviews)
Closed 9:00 am - 8:00 pm
Updated over 3 months ago

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Water marks can't return

After being a valued customer for many many years I was so disappointed and shocked on how unprofessional they handled my return. I had my receipt and attached price tags to my items , however according to the assistant manager RACHEL and her lil backup associate AMBER some of the items appeared to be dusty or somewhat "discolored" from being left outside . These items were in the same exact condition I bought them in 3 DAYS AGO !!!! These ladies where very rude to me , I had several items to return , but yet they only checked 2 items and said "oh there appears to be water marks on one and the other is dusty " she than said "no can't do the return" and I said "there's more items and you haven't even checked them and yet your deciding to not return any of my items", so she started going through everything and told the cash register person to allow just a few of the items to be returned , then the other associate Amber started looking through the items and they ended up talking amongst each other and the cash register girl told me I have to drive over 1 hour away to the original store to return all my items so that they can check the cameras to determine if the items I bought 3 DAYS AGO where in that condition "lightly dusted/ discolored" . They literally were holding the items to there face to check for ANY lil flaw!!!! IT WAS INSANE !!!!!!! I literally had customers outside telling me they saw it all and that they are sorry for the treatment I got, it was not necessary and very discriminating. I've NEVER encountered such horrible customer service ever . Very unprofessional , rude, un polite and very racist . The assistant manager looks so confused as to how to handle or solve anything, definitely needs to consider another position . I will post this all over social medias and if there's anyone who has encountered a problem with these ladies let me know . On the bright side I did go to the original store , they were amazing , they laughed at my story because they could not believe it , I laughed telling them to check there cameras and they laughed with me and said no need. I got my full refund and spent it all and more at there store ((NORCO LOCATION HAS RACIST WHITE LADIES))

Chrystal. Absolutely amazing. Deserves a raise. Always treats me like family. Has Jesus, definitely needs Sundays and football. 5 stars.

Stepping stone cement kits

I called ahead to see if they had those diy cement stepping stone mosaic kits for your garden and they have so many different options! The music they play when they put you on hold rocks. It's like a nice smooth jazz, so while you're waiting it's a treat. I loved it lol. Anyway- the lady at the check out stand with the soft sweet voice was very helpful and kind! I love going to Hobby Lobby! They have so many great options and fun craft ideas.

Creepy demon!
Jesse G.

I was taking a stroll today and doing my christmas shopping with my niece when when we came across this "elf on a shelf". This thing is super creepy. It is clear that this figurine is a demon.. just look in its devious eye. Trust me when I say we as consumers do not want to bring that home, in fact, It is clear that no one wants these because of the sheer quantity left at the store. Im genuinely curious who gave the green light for these to be distributed. It is almost like they forgot to take down one last halloween decoration. I sat there for an uncomfortable amount of time looking at it and I felt it looking back at me too. The store is great and orderly though! Great register checkout times.. just a creepy ass doll.

Grace A.

I went shopping and need to use there restroom. I was told by a store associate that the restroom it was not working and to go to the one at the store next to them at Floor and Designed. I find so rude to be sending customers from your business to another business just to have them use their restroom.

They marked them and won't honor the price
Stan T.

They have it marked for 1.99 for the small white foam board. It's not the correct price. The lady tells me to go ahead and take it up front , that they should honor it because they priced it wrong and then evil Norma said no, it's not their fault that they missed marked them and that I should read the small print and not what it says. By the way she was 100% rude about it

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5 years ago

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8 years ago

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4 years ago

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7 years ago

The store itself is wonderful BUT... the bathrooms are so dirty! I would not even take a chance at using it. It's worse than a gas station!

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5 years ago

Store manager very rude they have 50 percent signs posted on items and would not honor it said it was for item on bottom shelf.

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9 years ago

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7 years ago

GREAT FINDS! But TERRIBLE customer service. I wish they had better employees instead of people who hate their miserable lives

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9 years ago

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Joshua was very helpful in laying it out and assisting with framework he did the stretching he did a great job I really appreciate his efforts.

Mentioned in 3 reviews

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HomeGoods

HomeGoods

3.6(75 reviews)
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Although I did not find what I was looking for, I will say the customer service that Matthew is…read moreproviding in there is impeccable. Upon entering the store I witnessed him helping a gentle man put his purchase on the back of his truck and then proceed to let the customer know about the entry to win $500 by providing a survey. He then let me know that if I needed anything that he was around to help me and this is all within 2 seconds of stepping foot into the store and while perusing the aisles I could hear him greeting customers and asking them if they need assistance which is a stark contrast to the other employees I saw who basically where just chit chatting about their schedules and when they were going to clock out. Overall they have a great store and a good vibe in here.

First time here at HomeGoods. I wasn't sure what to expect, but I guess they sell home goods LOL…read more Seriously, I did not know what they sell. After entering this store, my first impression was that it looked like a Marshalls or Ross. It wasn't until I walked deep into it that confirmed my suspicion. It's basically a store full of home goods and some interesting stuff from various brands. The purpose for my visit was to look for some biscuits or crackers. Yes, they have a section with gourmet foods and snacks. I didn't find any biscuits so I didn't buy anything food or snack related. I was so intrigued by this store, I stayed to walk around and see what else they have. A thought came to my mind... I needed a photo frame so I searched for that. I spent a good amount of time looking for the photo frame, but I eventually found one and bought it. Staff was nice. Prices were okay. Ambiance was interesting. Goods were in good variety and quite intriguing to say the least. Please keep in mind they don't necessarily have the same item stored at the same aisle and/or same shelf... they may be all over the place. It's like a scavenger hunt of home goods and stuff LOL. Don't be discouraged. See it as an adventure. If it's meant for you, it'll find you. Now I know what's inside a HomeGoods! I would come back here to see what gems I can find as my curiosity mind wants to know LOL. Happy Shopping!

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HomeGoods
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King Barrel

King Barrel

4.8(55 reviews)
1.7 mi
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I went to King Barrel to purchase a simple wine/whiskey barrel for a christmas gift/project. I…read morehave previously done projects with barrels and said they were "one and dones" as they are definatley not easy to work with. After seeing an inspiration picture of a barrel pub table and chairs I got excited to take this on. Upon my arrival to King Barrel I was greeted by several helpful employees. They were incredibly kind and non judgmental of my desire to do a DIY project and didn't make me feel bad as the furniture they had on their show room floor was beautiful in workmanship and design. They offered me tips and even offered me for what I consider a nominal fee to do some of the tidious undesireable parts of my project which I gladly accepted and agreed. They sold me a table top which was great in itself as I had other less grand ideas and after seeing what they did to their display tables I opted to "upgrade" my project by having them do a few other things like filling in the table top holes and banding the table top with a steel band that matched the barrel perfectly. I also met the owner Moses who was quite kind and impressive in his desire to be helpful to this DIY girl....even telling me I could come down anytime for help or just for inspiration ideas, truly a wonderful neighborhood business worthy of support! I could go nuts in this store and fill my home with Whiskey decor and plan to go back soon for more!

I live this store fits my french country decor perfectly. The customer service is excellent…read more Everything is one of a king. I wish I could buy everything in the store!

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King Barrel - Guest bathroom shelf. Made from a whiskey barrel. Oak wood. Beautiful!

Guest bathroom shelf. Made from a whiskey barrel. Oak wood. Beautiful!

King Barrel
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Hobby Lobby - artsandcrafts - Updated May 2026

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