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Mesa, AZ

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Hobby Lobby

3.2 (43 reviews)
ModerateArt Supplies
Closed • 9:00 am - 8:00 pm

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As you can see this was part of the spring shop and not textiles
Katie B.

Most Hobby lobby's don't have the friendliest cashiers, this one is definitely included. We like to shop here so we put up with it. This time was no different but what was unfortunate is we were getting two memory foam mats and they were different colors and one had no tag on it. So we told them and she was very rude stating well it's not the same one so it's a different price and it's part of textiles and not the spring shop so they looked it up online and the price was more than the other one. Well, they looked at the wrong one because after we left the store, we did not purchase the mat because it was more money, I found it on the website and it was under the spring shop and it was the price that we thought it was. So now we got to miss out on the mat that we wanted when it was the last one and it's sold out online. I really wish they would be trained to be nicer to customers because it's very frustrating. I swear it's a requirement when they're hiring people that they need to be rude.

Hobby paint selection.
Bill M.

Stopped by this location yesterday to pick up a few items. Sadly, they are not open on Sundays - I found this out the hard way! I returned today (Monday 1/6/20), and had a very good experience! What I needed was not only in stock, it was on sale! Cha, Ching! The registers were very busy, and the lines were long. Fortunately, a spot opened up pretty quickly, so I was able to check out fast! The only negative was that one of the items I intended on purchasing was not priced, and the manager was unable to find a price for it. I guess they don't use a barcode system? They were very apologetic an I felt bad for the lady stuck behind me - oh, well! Despite the hiccup, it was a good retail experience, and I'll be back for sure!

Lizzie B.

Coming to Hobby Lobby is usually a fun shopping trip and experience! Until today....I cannot believe the terrible experience we had at this store. Everything was fine until checkout. We had an entire cart full of things and we headed to the checkout. There was one single line and only a few people ahead of us. There were about 4 checkers. We literally stood in line for 30 minutes waiting for the customer ahead of us to complete a transaction at the register! They had 2 carts full of items and the checker was moving at snail pace, creating a mega long line! The Hobby Lobby employee, Mary, should NOT under any circumstances be working the register! She moved slower than molasses. It was sloth speed! I've never seen this in real life, until today. She picked up each item, entered the price, and then proceeded to wrap each item at sloth speed. We stood behind this scene and couldn't believe what we were witnessing. What started as one long line, soon broke off into 4 separate lines. Even though we were next in line, not one checker called us over into a new line. There were no signs indicating where the line or lines began. There were multiple very pushy and aggressive customers who were cutting in front of people, complaining, blocking others with their carts, and screaming/crying children in the lines. There we stood for 30 minutes waiting to get to the counter to just pay and leave! Hobby Lobby needs to train employees on how to properly break up a long line. You always call the next person in line. So here, people who just got into the line and were in the back of the line, ended up getting to checkout right away at other registers, meanwhile we were stuck waiting on Mary to figure out what the heck she was doing for 30 minutes. Unlike Mary, we have things to do and not stand in line all day! Other Hobby Lobby employees working the registers just allowed grown adults to cut the lines, and act like children at the checkout. Unbelievable! Will think twice before shopping here again!

Shopping for house decor
Stephanie M.

After moving into a new home I was introduced to Hobby Lobby I've never been into this store until the other day and I have to honestly say this store is the best place to shop. They have all kinds of home decorations and art supplies that you can't find in your average store. We purchased tons of country themed decorations for our living room and the wonderful smells of potpourri will keep you in here shopping for hours.

70 year old jigsaw puzzle. Custom framed

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9 years ago

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15 years ago

A really good source for scrapbooking supplies.

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14 years ago

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Review Highlights - Hobby Lobby

“I love the decor they offer, pretty knick knacks, great for seasonal decor items, and all the crafting needs.”

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4.4(17 reviews)
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I love the Gem Bead Mall! The staff is very friendly to all whether you are an accomplished beader…read moreor a beginner. On Wednesdays the shop offers open beading where anyone can sit and join others who are working on projects. The shop also offers classes. Beginner stringing beader, wire wrapping, raised beading, working with Shibori silk, bead weaving, peyote stitch etc. And,if you can't find something you're looking for Monika and the staff are ready to help. So take my word for it; it's so much fun. Gem Bead Mall is in Superstition Spring Mall next to Sports Authority.

I Called and spoke with Judy, the manager, four days ago. She assured me that Monica, the…read moreinstructor, would be calling me back. Unfortunately, four days have passed, and I have yet to hear from anyone. I was interested in arranging a jewelry-making workshop for a group of ladies from my East Valley Women 70+ Social Circle. We were hoping to create special Christmas jewelry for our granddaughters, making this a fun and meaningful group activity. I understand that businesses are busy, but I also believe that returning a phone call is a basic courtesy and an important part of good customer service. Unfortunately, the lack of follow-up has left me questioning whether this business is the right fit for our group. I will most likely take our business elsewhere and find a company that values communication, follows through on its commitments, and appreciates the opportunity to work with a group like ours. It's disappointing, because this could have been a wonderful experience for our ladies.

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Hobby Lobby - artsupplies - Updated October 2026

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