First of all, the store is HUGE. Very organized and clean and i'm not used to so much space and options. I came from hawaii & hawaii people know that the closet thing to a Hobby Lobby is Ben Franklin crafts store. Selection it's a lot and with all different seasons. Really excited for fall and xmas again. Anyways , we came here to buy graduation things for a lei to make and they were all out. It so happens that we came across the store manager Jeff, very patient and very helpful. He went to look up their inventory and kindly told us that he's awaiting a new batch that would come in wednesday which is today and he said to just call first thing in the morning and have the staff out some on hold with Jeff's request. I never called in the morning because i was too busy BUT at 5pm ish i called, they still had some in stock and they kept it for me til closing (8pm). I really appreciate the experience i had with the store manager and the two ladies in front cashier whom was also very helpful and informative with my questions about the return or exchange policy read more

Quick reminder because I forgot but was reminded the second I walked in: this is just the religious version of the other craft store, Michael's. It's creepy if you're not ready for all the jesus stuff staring down at you. This place is the worst money grab of crafts stores, if you ask me. Went in June 26th, summer began June 21st. The spring stuff is on some clearance at the front doorway, there are a couple rows of Independence Day things at the front of the store, but the rest of it has been overtaken by the pumpkins, leaves and "It's fall, y'all" signs already. Kind of a shame for hobbyists because don't a lot of people have hobbies so they can relax and enjoy their time? Not speed through and leave the year behind, getting ready for fall the same week that summer began. Yuck. And if Christian values or whatever are added, their employees sure arent indicative of it as they scurry around trying to avoid customers and/ or roll their eyes and brush them off if they so happen to be caught by one. Anyways, some cute things here and there, nothing original. Mostly a bunch of stuff made in another country (you know) on display, marked up so they can put "Everything with red yellow orange tags 30 50 90% off!!"-signs in front of them. Obviously, buy what you have/ want to, but don't fall for their "buy it now or it might not be on sale later!"- game. If you shop for your home decor here, you will surely find a duplicate painting or dish or pillow at a friend's house too. Save the planet, buy secondhand! ;) read more

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The rudest most unprofessional people work at this location. Impertinent response is not how a customer service representative should assist guest. Reflecting Christian morals does not meet satisfactory standards for this store. Please consider retraining customer values and interactions before allowing these incompetent employees back on the sales floor. read more

So much to see here! It's craft supplies and home decor and a gift shop all in one. I love bringing the kids here to walk around. We often see something at a great price we can't leave without, some cute home decor or gift perfect for someone. The staff is nice also! Plenty of parking also and near other shopping. read more

Hobby Lobby - Yes! - Home Decor Near Me - Henderson, Nevada

Only came to Hobby Lobby after I couldn't find a specific shade of something at Dollar Tree, Walmart or Michael's. Almost didn't find it there too, but thank god I kept looking everywhere or else I would've missed it. Since I never go here, I have no idea where anything was and was in a time crunch. When I went to go check out I noticed a male employee went to stand by the door. As an ex retail employee, I know exactly what that means - they think someone is going to steal. The way he was so obviously watching me like a hawk while I was in line was a joke. Maybe it's cause I quickly walked through the entire store as I was in a rush? Idk. One thing I got that caught my eye is a storage box. As a previous retail employee, I know you're supposed to check the inside of the box. The cashier didn't and put it in the bag and he told her to open it up. I looked over at him and smiled and laughed. She took it out of the bag and opened it up to find it empty. Then I looked back at him, laughed again and smiled. What I wanted to do was leave everything there and just leave. I don't even care to this give this business my money as it is, but the employees could be trained A LOT better. My cashier even proceeded to miss an item when ringing things up, and barely caught it after she gave me my total. So worried I was going to steal when the employee almost gave me something for free. Truly laughable. Maybe he should've payed more attention to what she was doing. Don't plan on coming back. Especially when they have tens of employees all over and 2 of the slowest cashiers. Their register system of manually entering the prices and discounts is SO outdated. Get with the times. Overall? Selection was decent. Service? Awful. Value? Overpriced, even with 40% off nearly everything. Can find way better quality at a lower price elsewhere. Employees? Need further training, especially if the man was a manager. read more

I love this store for several reasons! First and foremost they are closed on Sundays! It is refreshing to see a major company not chasing the almighty dollar! Anywho I went in with a project in mind but needed a nudge. Then I met Zack, in crafts, he was stocking and he was so knowledgable! He helped me get my idea out of my head and into a working project! I love this store because the employees care! They are also knowledgeable and helpful!!! kudos! read more

I started shopping here a couple months ago. Never thought to ever come in but I had a lot of time so I thought, might as well check it out. I love how they always have items for sale. I came in and they had throws, pillows and mats for 50% off and they still had the sign up. The sale ended a couple of days ago but management honored the price for me which was amazing! The customer service here so far has been great. read more

Hobby Lobby - Home Decor Near Me - Henderson, Nevada

Friendly cashiers, walked me to the location where the item I was there to purchase was located....and it was just his first day! Made sure to tell the manager observing him learning to cashier that he went above and beyond! read more

Cashiers and floor workers are great and friendly. However when I was on call with a manager to follow up with something, she got sidetracked WHILE being on the phone with me and then hung up. read more

I love this place, so many options and creative ideas. I'm changing a dress, replacing the zipper for a lace corset. Perfect place for different color and size lace. It's very tempting to buy home decorations.. but I recommend you know what room you want to decorate, take a photo and go shopping. That way you can see what match instead or buying amazing things because you like them LOL DAVID was my cashier. Such a nice man, positive and happy attitude. Thank you David. read more

Hobby Lobby - Home Decor Near Me - Henderson, Nevada

Christian values, my butt! Flipping rude staff. Signage everywhere advertising 40% off with exclusions in print so small you need reading glasses so you get to the checkout to find out that the already over-priced items actually aren't on sale. Money hungry criminals is really what this store is all about. I will pay triple on Amazon before EVER stepping foot in your store again. read more

I love visiting during their fall and Christmas sales, especially with so many items at 40% and 50% off. This location is tidy and bright, making it a pleasure to shop. I usually visit about once a month, but since it's closer now, I'll likely be stopping by even more often. read more

Only two check stands open with 15-20 customers in both lines while there were numerous Associates throughout the store that couls have been reassigned to alleviate the back up. This was the case on two separate visits. read more

It's the holiday season so obviously the store is busy so you would think they would open more than three registers, especially when they have to manually put in each item but instead they have like five workers just hanging around read more

If I could give this place 0 stars, I would. Not only is there so much false advertising, but they are so incredibly rude. Even the manager should be embarrassed of her behavior. I had about $400 worth of merchandise in my cart, that I just left because I was appalled by the customer service. And you call yourselves a Christian-based store? Will never step foot in this place again. read more

I went in today at 9 am they have sale signs everywhere and half of the items I bought under the sale signs were not covered and the so called costumer service lady (Gloria) said it's under the fine print of the signs and I should have read it. then I asked for a manager cause of her rudeness and unwilling to help me, then I asked her name she was unwilling the share it and pointed to her name tag, then she stated bought I doubt u can even read . I will never shop there again if I she her in the store, she's rude and should not represent any company. read more

Friendly reminder that just because the owners (who live in Oklahoma, oversee over 1000 stores, and employ about 46,000 people) are Christian doesn't mean every staff member is. Likewise, even if a staff member did claim to be Christian, not everyone actually knows what that means. Many Christians don't even follow Jesus who is the "Christ". There has been an average of 7.85 million visits per month across all Hobby Lobby stores. Each store employee deals with roughly 200 customers per day. The checkout employees deal with around 1000 people per day. Please give the employees some slack and be kind toward them. Hobby Lobby sales are very straight forward and are the same across the nation. If you have questions about whether or not an item you want is currently on sale, ask an employee (or check online) before continuing to shop. The store's sale structure is very beneficial to those with patience. read more

We went to get a custom frame. we were with my elderly mother who could not stand very long. I asked Denise if fabric if there was a chair we could use for her. She was so kind and quickly got a chair for her. I hope her manager reads this. read more

Only 2 ppl at the register, little to no help. I asked for help finding a specific item and 2 diff employees gave me vague descriptions and I had to walk around the HUGE store 3 times. Instead of them helping me they were too lazy until I finally asked a THIRD employee and the man I asked made me feel stupid and said "I just told you where they were in aisle X behind this and that I literally told you where they were!" in front of everyone...clearly I didn't find what I needed if I've made 3 laps around the store and am asking for assistance. Would it kill people to just show me the way around the store or walk me over to a certain spot? Ruined my day don't come here ppl don't care. And no the store wasn't busy. read more

Great prices and excellent customer service . They have a variety of decor. Mostly shabby chic. Thank m Not a crafty person so couldn't tell You about the crafts . read more

My inner nerd was super excited for this Hobby Lobby location to open so close to home. Fun fact about me, I used to do a lot of crochet and knit work in my younger days. I stopped when my children were born because they took up so much of my time. Now that they are a little older and enjoy arts and crafts, I have introduced them to this glorious place so their inner nerd can emerge as well. If you haven't been into a Hobby Lobby, I like to say it's like a Michael's, but multiplied by 5. They have everything you need for DIY projects, to home decor, to art supplies and more. My favorite part of the store is their HUGE artificial flower collection. So many colors and types to customize your own bouquet. And of course they have a vast selection of fabric, yarn and tools for my knitting needs. Our first visit was a few days after their grand opening. Everything was of course super neat and organized. There were still empty shelves, but the employees were working hard to stock their inventory. As we walked through, we had about 4 employees say hi and ask if we finding everything we needed. They were all super friendly and looked happy to be there. Fast forward a few weeks. We ventured in again to purchase a model car for my bf to build with our son. And we found a few unicorn stickers and coloring books for my daughter. We also found a few picture frames we liked to hang in our stairway. This location is new and shiny, I hope it stays this way. I'll definitely be back for more artsy/craftsy things in the future. read more

Extremely helpful staff at this location. Friendly, informative, and service with sincere smiles are what come to mind after I dropped in while I was visiting town. I found what I was looking for at half the price so that was a bonus as well. Cindy who was looking over the framing department and area was kind, gracious, and went above and beyond by steering me in the right direction for my particular needs. I appreciated the extra effort and I hope she is continually recognized for her high-caliber customer care and attention to detail. Thanks again. read more

The workers here are always incredibly rude, and there's always a long wait at the register. Unfortunately this is the only place that sells fabric near me. read more

Well it's one of those craft stores you can go to for cheap China-made products, not that cheap quality can't come from anywhere else in the world but you get the idea: it's mass produced garbage mostly. I mean if you don't care really about the quality and jus need something for your kids to do then this is totally a fine store for you to pick up some finger paint or needlepoint projects. But for serious crafters or artists I would not recommend it just because of the cheapness and low quality (and you will pay the same prices at Desert Art supplies for example but they will be really good quality because they actually cater to professional artists). I no longer come here because EVERY time I did I have had to return one or more things from each shopping trip due to it being poorly made or just flat out defective right out of the box. I notice also that the majority of the things I returned found their way back onto the shelves for sale even when I expressly stated they were defective and showed the cashier exactly what was wrong. THEY. DONT. CARE. If they can get away with selling their broken crap to the next person you can bet they will try, they probably figure not everyone will go through the trouble of returning it. Lines are always super long even when it's not a holiday, and they used to have a huge sewing and fabric area and it's been pared down soo much there's not a great deal of variety anymore. read more

Worst customer service I've ever experienced at a Hobby Lobby. Unfortunately it's the only one close by. I never thought to write a review until my experience with a MOD today. The manager (shorter lady with glasses and curly-ish long hair) was so rude! I had a return, and when I entered, I was on my phone and she told me to go to the register if I had a return. I told her "I will in a moment thank you". (Clearly I'm on the phone). When I approached the register she asked (from behind the cashier) if the receipt was in the bag. I said no I will get it in a second (it was in my purse). She then said loudly, they cannot refund if I don't have a receipt. It was so awkward and confusing! Umm.. I told her it's in my purse just give me a second. The whole experience took about 10 minutes because the cashier does everything manually and he either doesn't know how to use the register or it doesn't work. He is always there, he's nice but good Lord don't go if you are in any sort of hurry. I dont understand why he doesn't have a scanner and has to enter skus and write things down like it's 1981. When I was exiting the manager was coming back in from outside and looked at me like I was scum. Wow. Everyone looks and acts miserable that works there. It's very sad. Needs new management ASAP. read more

I've always usually had great service here. Today I went in, and there was a blanket my child wanted. It had no price tag. So the cashier asked a "Sarah" what the price was and she said "it's an expensive blanket. It's 23$" I said are you sure about that price? And I proceeded to look on the hobby lobby website and found it for 19$ (obviously not a huge difference but I didn't want to be overcharged). As I said "oh I found it online!" Sarah goes "do you want it?"... but in the most condescending way like I was an Inconvenience. I understand the holidays are stressful, but fix your attitude Sarah and maybe know the prices of your items so you're not embarrassed next time. read more

Absolutely love the Hobby Lobby on St. Rose. So glad there's one in west Henderson, so I don't have to go near Sunset Station anymore. Had a family memento framed recently and everything went flawlessly. Customer service from Chris, LaTonya and Cindy was excellent. And the price was very fair and reasonable. I'm planning to come back next week and have them frame something else for me. Thanks again, St. Rose Hobby Lobby! read more

Thank you Hobby Lobby!! My Life Savor for Christmas, for my 18 year old. why you ask?? I was on the hunt for the Circut Mug Maker . . . (all my son wanted). so I head to Walmart on Serene, pushed the Service button for them to open the case to purchase what i wanted. . 10 mins go by, 3 people with walkmans and i hear it telling them Customer service. . no show. so my bad, i said to Heck with this I'm going to Michaels, well last minute change, i detoured to Hobby Lobby at St. Rose. and I am SOOOO Thankful for the Assistnt Manager's and the girl she had to pull aside to help pull this off. My Son was with me shopping, so she had to help play it off while my son was standing there, and were able yto help get the gift to the registers without my son's knowledge. But at check out he did kinda see, but I want to thank the Staff for the EXCELLENT service i had tonight. the location is fabulous, Employees are Always so friendly and have great customer service. I wish i had the assistant manager's name, but she was the one who I had asked for assistance and was so kind. . great service all the way around. Thank you again!! read more

So thankful to Bonnie and Cynthia @ the St Rose Hobby Lobby! My 14 year old son and I came in looking for pieces to repair a special puka shell necklace that was my late husbands when he was a teen. My son's Freshman pictures are tomorrow and the necklace broke yesterday. Cynthia was super helpful in locating Bonnie for us. Bonnie was very knowledgeable and helped us through every step. She was so patient and took us to everything and showed us exactly what to do. It means so much knowing my son will have a piece of his Dad with him tomorrow. Bonnie and Cynthia went above and beyond and we are super appreciative. read more

Fantastic. I quickly found what I was looking for. Their checkout process is very time consuming. They need more check out stands. And more cashiers to speed that process up. read more

The worst experience I've had at hobby lobby. Customer service gets two thumbs down. Literally sat at the Spray paint wall while waiting on staff to find out who actually had the key. Then left without it because they are so concerned about me stealing the can they didn't even put it in my order. I had to go back to the store and wait in line. The worst. read more

How do you not have Apple Pay... Just spent 30 minutes getting stuff to get to the front and they don't take Apple Pay.. what kind of establishment doesn't take Apple Pay.. read more

5 stars across the board and one of the best MGMT teams a store can have....you feel like you are among family members shopping here. Best Hobby Lobby store that I've ever been to! read more

Everyone here is typically very nice, however, you have that one employee who can ruin your experience. as my toddler and I finish paying, I look around to see if there's a place to place my hand basket by the cashier. I don't see anything so I turn and ask Danniah very kindly if there's somewhere to put the hand basket. She looks around and just says "they go back where you found them." Really? hands full, toddler Following, and she's oblivious as she loudly keeps talking to her co worker laughing at who knows what. Yes I know where I picked up the hand basket, towards the inside of the store. Thanks for the help and smart ass response. read more

I wish I wasn't leaving this review. I love Hobby Lobby. Got off work, came straight over to pick up a gift for a friend. Waited patiently in my line for 23 minutes before the manager closed the lane and asked me to wait so someone can count into the drawer or move to another line. I literally had one thing. I put it down and left. I'll grab gifts at Target or Kirklands going forward. read more

I tried to return a brand new cricut easy press 2 in exchange for a smaller version. New unused with the hobby lobby price sticker still on the box. Without any discussion they told me to contact the manufacturer??? How does this solve my exchange? The manager was completely cold and unfriendly. Have a conversation with a person and work something out. I explained it was my wife's birthday present and I still wanted to exchange it and spend more money In the store yet they pushed me out the door. There are grey areas to support the customer to put your nose up at me and be rude.. read more

I was in the store there were only 5-6 people that were workers walking around. Nobody had a clue or any knowledge of where anything I was asking for was. I asked on lady where to find mirror Perl and stick paper for crafts she showed me an isle about a block long and with at least 100 different colored papers and I asked how am I going to ever find it in here? She said she didn't work that section but it would be there somewhere and left. Then I asked a guy to call for someone to open up the cabinet for paint. 15 minutes went by I heard no page while I stayed on the isle. He passed me again asking if anyone came I said no still nobody came. I left and went to Michaels. No help, no knowledgeable people prices not marked on many items, things that aren't on sale put amidst items listed at 50% off. Very un organized and un professional. I will shop Amazon,michaels but spare myself the agony of hobby lobby. Prices too high on many things as well. Stop wasting money on incompetent help. Get a grip corporate and management! Disappointed in this business. read more

So happy a Hobby Lobby is now in Henderson! Love this store, always a great sale and the store is so clean and friendly staff.