They just finished up removing 5 trees. Great job....great communication ....very reasonable pricing I will use them again in the future if needed read more

Our experience with this company was extremely disappointing. The crew initially came out and removed two palm trees, but told us they would need to return to complete the stump grinding. The day they were supposed to come back, no one showed up. For an entire week, I called and texted multiple times asking when they would return, but received no response. Ironically, the only time I finally heard back was after I sent a message saying I would be leaving a Yelp review. Suddenly, the owner sent someone out that same day to finish the stump grinding. When the work was completed, my husband asked the worker what payment was due. He didn't give us an answer. Prior to that, the owner had mentioned giving us some type of discount because of the inconvenience, but he never confirmed the final amount owed or when payment was expected. Nothing was put in writing. The following week, the original worker unexpectedly showed up with another employee, saying they were there to finish the job. I explained that the work had already been completed by someone else the owner had sent. At that point, they told us we still owed money. My question is: Why wasn't the final balance communicated when the work was completed? Why wasn't anything provided in writing? We specifically asked about payment and were given no information. Instead of communicating clearly, they came back later expecting payment without ever having discussed the final amount or due date. The lack of communication, missed appointments, and overall disorganization made this a frustrating experience. I would not recommend this company based on how our job was handled read more

I called HLI for an estimate on some trees and ivy on my property after they sent solicitors around my neighborhood putting business cards on every door. They told me they only give estimates at the beginning of the day (7am) which was fine except the estimator never showed up until after I called the number back at around noon when they said they'll be on their way shortly. They finally showed up at 4pm where a guy hopped out of an unmarked pickup truck (and left it running in my driveway). I showed him what I needed service on, but he wrote nothing down and gave me no pricing as I asked what each service would cost. He only kept saying "what else" and completely ignored my request for cost. When I had showed him everything I needed, the only thing he asked me was "how much do you want to pay?" I have no idea how much any of this costs since this is my first time getting service on the trees in my new home. I asked if they had pricing on anything, but he just kept asking what I wanted to pay. I finally just said "I don't know, $100 or $200?" He didn't reply but only started walking back to his truck. I asked if that was fair or what did he think it would cost, but he only said that I would get a call back. It's been a month and still no call back. I've called and they apparently have no record of an estimate. read more

Hli was very professional and the quality was great and value was very good and service requested was superb. I will definitely be calling them back again soon to do more work for me asap. read more

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Best tree experts/trimmers that has trimmed my beautiful trees. Door to door contact, gave me a price, came out the next day to trim and shape my trees. Brazilian pepper tree and a jacaranda tree. Both 28 year old trees. Best trim and shape ever. Very reasonable and professional. A must try when you need your trees trimmed. Guys are experts at clean up too. I'll be calling them in 2 years for another trim. read more

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Butchered my trees, insurance cancelled policy because of shifty noncomforming work. Personal tools in yard went missing day od tree trimming. read more

I wanted to take a moment to share some feedback regarding our recent experience with your tree trimming service. We were quoted $400 to trim three palm trees, and to top both an orange and a pear tree. The crew was scheduled to arrive at 8am on Friday, but unfortunately, no one showed up at the agreed-upon time. After reaching out to your office, we were told the crew would arrive between 8am and 12pm. However, that window also passed with no sign of anyone, and our follow-up call went unanswered. Eventually, the crew arrived at 4:45pm and completed the trimming on all the trees--except our pear tree, which we didn't realize at the time. The crew left all the trimmings piled on our driveway and assured my husband that they would return at 8am on Saturday to remove the debris. Sadly, by 5:30pm on Saturday, no one had come by to take care of the mess, and since we hadn't received a return call to my husband's message on Friday, I decided to call from my phone, hoping you might recognize a new number and respond. I left a voicemail, and thankfully, you called me back promptly. During our conversation, I mentioned both the leftover trimmings and the untrimmed pear tree. Later, the owner texted to apologize for the inconvenience and said someone would be out on Sunday. I also asked for $50 off the total bill, given the hassle and the incomplete work on the pear tree, but never heard back regarding that request. On Sunday morning at 7:00am, a crew arrived with a grinder to finally remove all the trimmings--an early start I'm sure my neighbors weren't too thrilled about. read more

HLI Tree Experts - tree trimmings - Tree Services Near Me

An absolute disaster of a company. The photos speak for themselves. My neighbor with 3 vacant lots decided to disrupt an entire 10 year eco system and chop down trees with hawks nests and wildlife. Before I could contact wildlife for my city they had begun. Over a week and this is the mess they leave daily. Disgusting. read more

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My father hired HLI Tree experts to trim 17 palm trees and 3 pine trees that were in severe need of trimming. The HLI team did an excellent job. They arrived on time and performed the job cleanly and professionally. The price was very reasonable for the job that was performed, as well. My father was left highly satisfied with their work. Thanks HLI team! read more

Leonard was outstanding from start to finish. I called for an estimate to remove three large cypress trees, and he arrived within an hour. His pricing was fair, and once we agreed, he immediately had his crew join him and completed the entire job the very same day. Leonard and his team were professional, efficient, and highly respectful of our property. They took extra care by covering our pool before starting, and when the work was finished, they thoroughly cleaned up every bit of debris. The entire process was seamless, and the results exceeded our expectations. I would highly recommend Leonard to anyone in need of tree removal services. read more

HLI Tree Experts - After - Tree Services Near Me

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These guys are amazing! I usually have random person with a small truck and trailer trim my tree, but they always butcher it because they don't have a boom/crane. These guys shaped my tree perfectly. Guess it helps have the right tools! Will post pictures soon... read more

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The owner/operator of HLI finally showed up over an hour late for his appointment to meet with us concerning the removal of a massive dead pine tree on our property. He then proceeded to make such a big show of telling me that if he gives a text estimate on a photo via Yelp, it stands, stating that he would "always, always" honor it. His text estimate was $450, but when all was said and done, he would only agree to do the job for $500, not the $450 amount that he had previously quoted, and ONLY if we would agree to do the job on that same day. Since we were not prepared to have the job done on such short notice, I asked him how much he would charge if we waited, and he told me that he would have to charge us at least $750, and maybe more. This dude also badmouthed his competitor, Jesus Tree Service, whom we did end up hiring. He claimed that Jesus had no experience. Surprise, surprise, however! Jesus showed up right on time to do the job, he did an amazingly neat, tidy, and efficient job for $500, and he completed it in a record 1 hour and 15 minutes, which is less than half the time that was estimated by all of his competitors. Moral of this story: Hire Jesus Tree Service and don't allow yourself to be strong-armed or manipulated by these questionable HLI jokers. read more

Tree trimming and bush removal. Stump grinding. Excellent job and VALUE! Communicates promptly. read more

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A positive tree trimming experience from HLI Tree Experts ! We had 3 trees that needed service-one needed to be removed and they took care of everything in a totally professional manner! Great customer service,fair price,fast service! Highly recommended-ask for Leo! read more

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If you value your property, do not hire this company!They sent out a crew of about 6 men that absolutely ruined my garden that I have put countless hours into. They stepped on and trampled everything .They also had no regard for the rest of my property. I am still cleaning up after they left. read more

Would NOT doing business with this guy again. Said 300$ for remove the root include grinding after negotiated from to 450$.the next day when he just cut down and left the root a foot high. Feeling ripoff for small tree. Would not recommended unless he writing in paper read more

If I could give them 10 stars, I would. Carlos and his team did such an awesome job, 3 of my neighbors hired them to do work at their homes! I originally called them to trim a large Ash tree that was more than a half a century old. When Carlos came out to assess the job, he honestly informed me the tree was dangerously termite infested and beyond saving. I was heartbroken to lose that beautiful tree. His team was fast and efficient. Upon completion, you couldn't even tell they were there. I highly recommend HLI Tree Services, and will call Carlos back to take care of my remaining trees. They are also reasonably priced. Please don't hesitate to call them. Thank you for reading this review. Susan read more

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This company is the best! We have a huge tree in our backyard that grew totally out of control. Edgar just happened to see me in the yard when he drove by, introduced himself, asked me about my tree and gave me a great affordable quote right at that moment. I personally researched lots of tree trimming companies that put their cards in my door, HLI is one I had chosen but I didn't get a chance to call them. His company came approx a week or so after that visit, trimmed the tree exactly as we wanted it, He and his crew did a wonderful job and even cleaned up the yard perfectly. They did such a great job that 2 other neighbors on our street had them trim their trees that same day. I refuse to use any other company except HLI for our trees. Thank you Edgar, the crew and HLI for a job well done!! read more

HLI Tree Experts - Tree Services Near Me

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I had my trees in my front yard trimmed and thinned out and they did an excellent job. Cleaned up everything. I would recommend them to anyone needing this service. Thank you!! read more

I'm really pleased with the job Rafael and his team did. Rafael made sure they did exactly what I wanted with each of the trees on my property, made sure his crew did not use spikes on the trees per my request, and even added a couple of extra trees to the deal at the tail end of the project. The crew was very respectful, not only cleaning up my backyard - and returning it to its original condition - but also blowing any sawdust off the neighbors' cars. (It was breezy, and my palms are so high that dust was carried in the wind). Would absolutely use these guys again. read more

HLI Tree Expert is hands down the best decision I made for my property this year. I had several large trees that were not only overgrown but also becoming a safety concern. Leo and his crew came in and handled everything with skill and efficiency. They trimmed back what needed to be shaped and safely removed the trees that were too far gone. What impressed me most was the care they took with my property. They didn't just get the job done, they made sure the cleanup was thorough, and when they left, my yard looked better than it ever has. The transformation was incredible. I didn't realize how much space and light I was missing out on until I saw the results. Leo was fantastic to work with. He's honest, knowledgeable, and very easy to talk to. He answered all my questions, explained what needed to be done, and kept me updated throughout the process. His pricing is very reasonable, especially considering the quality of work and professionalism he brings to the table. If you need any kind of tree service, don't waste time calling around, just call HLI Tree Expert. Leo and his team deliver five-star service from start to finish, and I'll absolutely be using them again in the future. read more

So, this company has a slick full page, color ad in the local home improvement magazine I received in the mail. i needed two small palm trees removed from my back yard so I called and was told they would be at my place for an estimate between 1 and 2 pm today. 2 o'clock comes. Nothing. 3 o'clock, Same thing. By 5 pm they not only did not show, they didn't call to explain their no show. If that's how they treat you when they want your business, I can only imagine how they would treat you or me after they secured the job. I would give them a zero rating if I could, because that's the level of service I received from them. read more

Fast clean and safe Did my house in laguna beach I'm extremely happy , will use again great team

Had Edgar and his crew at my house today in Trabuco Canyon. They removed a 65-75 foot pine tree that was leaning towards my house and dropping a lot of pine needles in my pool. In just two hours they had most of the tree removed!! These guys were awesome! Less than 4 hours, tree removed and everything cleaned up!!!! These guys are experts in tree removal!!!!!!! Highly recommend them!!!!!! May not be the cheapest in town, but worth using the best!!!! read more

The team was fast, efficient, and left the yard spotless. Your crew was so professional, kind, and wonderful to work with. You did an amazing job and were so fast. Highly recommended! read more

I had my pine tree serviced for 600 bucks back in June and turns out they double charged my credit card for another 600. I've been texting the owner and til this day they haven't issued a refund. He keeps saying yes but hasn't. I hope other people are not being double charged. Check your statements people. read more

Most unprofessional. Were hired to trim trees and remove a stump. Today they show up, and start to work, but then Im told the owner wasnt happy with the price his guy gave me. Then suddenly they all pack up and leave without a word! Do not trust or waste your time hiring this bunch. They will not honor their commitments. read more

They did a good job, showed up on time and were very professional. Good work at a fair price. read more

Did a great job and they were fast but they were late and didn't even call or text me to let me know.

Edgar and his team did a fantastic job and are very knowledgeable in their field. I highly recommend them for tree service and removal. Will upload pictures to show the work that was done and completed to my satisfaction. Great tema and great people to work with. Thank you so much for all your hard work. read more

So thankful I found HLI Tree's! From beginning to end, I received amazing customer service. The receptionist was able to get a crew out within just two days--kudos to Leo and his crew! I truly appreciate your fast and professional service. read more

They did very fast and professional. The price is reasonable. I refered them to my friends and I will call them again next time.

Excellent experience with HLI. So easy to get a quote, super reasonably priced, then prompt service with expert tree trimming and clean up. The crew was kind and professional. Will definitely use again in the future. read more

In my previous review I rated the company low for reasons explained. Rafael and I spoke and came to an understanding and a win-win solution. He agreed to drop off the fruit his customer today does not want to a food pantry in Santa Ana. I can only hope he forms a relationship with the Director for future donations and many people benefit. I am glad I spoke up. Rafael handled our discussion professionally and I would recommend him and personally would not hesitate to use his service again. read more

While Brian and his crew did a good job on the yard they broke a water line to a sprinkler, left blue paint marks and tire tread marks on the driveway, broke the top of a birdbath, used my green waste can to haul debris from the yard to their truck which caused the lid to break off of the can, showed up the first 2 days but not on the third. Came on the fourth and finished the job. When paying Brian by check I withheld $200 from the $12,000 I owed them, saying that I would pay the rest when they fixed the water pipe and cleaned the paint off of the driveway. It has been 2 weeks and even though I was told they were coming Monday morning no one showed up. I have repeatedly asked for a receipt for the $11,800 I paid them because I need to send it to my homeowner's insurance company, the company has not provided me with one. They do not answer my phone calls, instead using AI "Bill" to answer the phone. Alexia gave me an address for the company but when I drove there found no such business in the shopping center. I am sorry I used their company. Gwen C. read more

Rafael came by and gave us a fair quote to trim up our palm tree and a liquid amber in our backyard. He and his crew did an amazing job! Not only did they do a beautiful job on the trees, but were careful not to drop branches on the vegetation or outbuildings. They also cleaned up the mess when they left. I would highly recommend this tree service read more

HLI Tree Experts - Before picture - Tree Services Near Me

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We had a real bad redbud tree in the front that wasn't shaped right and a cottonwood and they came in and they look like real trees and did an excellent job. I definitely recommend them for any tree cutting. They are professionals and they know what they're doing. read more

HLI Tree Experts - This is a red tree that they trimmed. I made it looked beautiful. - Tree Services Near Me

Many thanks to Rafael and his crew! Our oaks look great! They thinned out over crowded branches and created a stately, professional finish. We will use them again, for sure! Daniel and Jana Martinez read more

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Great service, very clean and professional. They were very cautious around our patio furniture and garage under the trees. read more

HLI Tree Experts - Tree Services Near Me

Rafael and his team did a wonderful job trimming our trees and hedges again this year. Good communication, dependable service, and reasonable pricing. See you again next year! read more