If you call customer service and someone answers the phone in less than an hour, it is a certified…read moremiracle.

Walked into the Verizon store and it was crowded. Lots of people wanting to be waited on, I guess…read morebecause this store also offers service for FIOS and other products, not just cellphone service. The staff really is hurried and not very attentive. It's a shame, because ATT and Verizon are supposed to have the best network coverage in the country. I waited so long, I did not get anyone to come to help...it's a pity. I guess I will have to check my options online..that might be the easiest thing to do... Some background on this company.......Verizon is the largest wireless carrier in the United States, with 142.8 million subscribers at the end of Q4 2021. The company is headquartered in Basking Ridge, New Jersey. It was founded in 2000 as a joint venture of American telecommunications firm Bell Atlantic, which would soon become Verizon Communications, and British multinational telecommunications company Vodafone. Verizon Communications became the sole owner in 2014 after buying Vodafone's 45-percent stake in the company. It operates a national 4G LTE network covering about 99 percent of the U.S. population, which in the second half of 2020 won or tied for top honors in each category of the RootMetrics RootScore Reports.

Total garbage of a company - 90 yo mother bought a trac phone after my father died - we asked a…read morethousand questions - we prepaid for a year of minutes - they said that is the only charge we would ever get - she cancelled the phone with the unused minutes on it - not mobile is billing her for the phone and for a "free" tracker they through in for $0 when we got the phone - what type of company is this? tried calling customer service a month ago and they said they would investigate - never heard back from them despite repeated calls - late fees keep add on - is this how you do business??? shame on you.

We switched to T-Mobile a few days ago and I needed to double check on some billing issues. Kevin…read morewaited on me and clearly explained the bill and the breakdown of the items. This store is the one corporate store in the Providence metro area. All the other ones are authorized dealership stores, so the level of expertise is higher here. Happy with my experience.

I have no complaints about this place! They are fast and efficient and the prices are fair. I have…read morehad several items repair here including my iPad, iPod and three iPhones. All cracked screens and one with the home button issue and replacement for only $25! The screen repairs all varied based on the device. But I must tell you that his prices are incredibly and significantly lower than the mall kiosk prices. My iPhone 5s screen repair was $80 and took 15 minutes. It's a walk in service kind of the place, first come first serve. You won't be disappointed.

And what Metro since 2012. I called customer service woman told me I could get the iPhone 13 today…read morewhich is March 16th 2025 for 75.00 they will mail the phone to me within 3 to 5 business days. Then after the 30 days all I had to do was drop down to the $35 flex plan. I told her I'm going to call back if that's okay well I still get the same deal you know I was like this is recorded said yes the line's recorded. I call back I explained to them what I was told they said oh no nope we don't have that they would never say that I said well you can go back and listen to the recording she's like yep my manager is listening to it okay. She puts me on hold comes back and says yeah we can't find that recording you never called today oh I have proof I called today because I have the number the time or when I called I called twice two times today. If I didn't have such a good deal on my three lines I would not be with this company. They are horrible they lie they cheat they're sneaky they are pathetically untrained unprofessional ignorant people. And what is makes me so upset is that she's going to tell me there's no recording and that I never called in today oh I called in today I most certainly did I called him twice they just don't want to give the deal that the other customer service woman told me I was going to get today they don't want to do it So it's easy for them just to say you lie So my advice is if you don't have to go to MetroPCS don't do it.

Metro app,,,, just just like maybe eight or nine times to finally get this place to do a review…read more Wow the customer service person at Metro says you know we want to review our name is Wendy blah blah blah that I explain that you know it's it taste like 3 minutes to get to speak to a human being at Metro,,, Soooo00000. She hung up on Me. She must be a Star performer!

We went to kiosk earlier and had a GREAT experience! Needed…read moreto have my Apple 3 watch screensaver replaced and I have to give a shout out to Ms. Flores who is not just a pretty face with amazing brows. She did the install on my watch in no time at all minus the dreaded air bubbles. ( Shame on Best Buy Warwick location ) I inquired about having my cracked screensaver on my iPhone and she did that as well.

Unfortunately I am unable to contact them, for when I dial their phone number, it goes directly to…read morean automated response stating to leave a msg, followed by another msg stating that the voice mailbox is full. I don't even know if this location is still open...

I have a 2012 MacBook I love. There was an issue with them charger and mainboard. Brought it here…read moreand they were so honest. They old me I'm better off looking for a compatible mainboard or same model MacBook with a bars screen. $155 with shipping for a good MacBook Pro matching my model - was in better shape than my existing MacBook. Has Cellular-Medic swap the hard drives for $60 and it works perfectly. I do not often post reviews, except for instances of amazing service I fully recommend or two experiences ( or more) with a business where I feel I need to leave a critical low star review (in hopes they can improve from it).

Went to sale a macbook & was sitting there waiting while two people were working at the time & one…read morewas not busy at all! then the dude that assisted me was VERY rude and sarcastic !! Don't buy perfect condition things was the deserved price ! I don't recommend !

This is an interesting little store that I bumped into as I was selling back my iPhone to Gamestop…read morewhich is across the way. This is a beautifully lit store to make you feel like you're in a futuristic type movie. Phone and ipad cases line the walls with a giant machine in the middle. They specialize in cases for your electronics and are extremely helpful and friendly. What is neat is that they have "blank" cell phone cases and the machine allows them to print whatever picture you want onto the case to personalize your phone. They have new cases as well for your iphone 6 and 6 plus. They also have tempered glass meant to protect your iphone's glass from breaking.

I walked in and was able to find everything I needed and more at this sleek little store in…read moreProvidence Place Mall. I initially came looking for a battery charging case for my iPhone 6, which the store was out of. However, the store attendant was very helpful and explained that buying an expensive charging case might not be the best investment as if I were ever to change my phone model then my charging case would be useless. Instead, the very attentive and gracious store manager showed me the extensive collection of portable phone chargers they carried, which were all on sale! I ended up purchasing a $60 model for only $30 in addition to a brand new case and screen protector for my phone, both of which the manager kindly installed for me for free. And because I bought so much, the manager threw in a second free portable charger as well! I would definitely recommend this store to anyone looking for any phone accessories or cases in the Providence area. Some of their products are on the pricier side, but they have a wide selection, the employees are helpful and they do have sales. Overall, I'm very happy with my purchases.

Attempted several times to file a claim through Verizon/Asurion before going to the site and while…read moreat the site; the techs even tried to open a claim, to no avail! I'm not confident enough toove my data from old laptop to new which brings me here on the first place! The shop is conveniently located, ample parking and shop is brand new, still a bit under furnished. These guys are awesome! Friendly, understanding, efficient AND affordable! Dropped off my laptops and received back full data transfer within 24 hours! My new tech guys!

Just had my iPhone repaired. Great service, price was right and the lady doing the service was very…read morepolite and accommodating. I will definitely refer anyone to this location. Bald Hill Road Warw Walmart

Great shop, great responses, Jon is a cool dude, fluently bilingual, amazing atmosphere.read more

From the owner: We offer 3 different quality screens. While the competitor only offers one type of aftermarket…read morescreen at a high price. Here we offer aftermarket, premium and original screens. Most repairs are 15-20 minutes out the door. We offer a 30 day warranty with all our services. Best Prices In the CITY!