Walked into the Verizon store and it was crowded. Lots of people wanting to be waited on, I guess…read morebecause this store also offers service for FIOS and other products, not just cellphone service. The staff really is hurried and not very attentive. It's a shame, because ATT and Verizon are supposed to have the best network coverage in the country. I waited so long, I did not get anyone to come to help...it's a pity. I guess I will have to check my options online..that might be the easiest thing to do... Some background on this company.......Verizon is the largest wireless carrier in the United States, with 142.8 million subscribers at the end of Q4 2021. The company is headquartered in Basking Ridge, New Jersey. It was founded in 2000 as a joint venture of American telecommunications firm Bell Atlantic, which would soon become Verizon Communications, and British multinational telecommunications company Vodafone. Verizon Communications became the sole owner in 2014 after buying Vodafone's 45-percent stake in the company. It operates a national 4G LTE network covering about 99 percent of the U.S. population, which in the second half of 2020 won or tied for top honors in each category of the RootMetrics RootScore Reports.

The absolute worst online customer service to complete very simple task. You can wait up to an hour…read morefor a chat agent to assist you. Expect to wait an hour and then be disconnected for requesting to cancel your account.

We switched to T-Mobile a few days ago and I needed to double check on some billing issues. Kevin…read morewaited on me and clearly explained the bill and the breakdown of the items. This store is the one corporate store in the Providence metro area. All the other ones are authorized dealership stores, so the level of expertise is higher here. Happy with my experience.

This is the only t-Mobil store I'll ever use again. Everyone in the store is nice to the customers…read moreand each other and they are actually trying to help you!! Sadly, I've never been to a cellphone store where I trusted anything they've told me. I would confidently trust any of the people who work here. I found my store, and won't be going anywhere else!

I have no complaints about this place! They are fast and efficient and the prices are fair. I have…read morehad several items repair here including my iPad, iPod and three iPhones. All cracked screens and one with the home button issue and replacement for only $25! The screen repairs all varied based on the device. But I must tell you that his prices are incredibly and significantly lower than the mall kiosk prices. My iPhone 5s screen repair was $80 and took 15 minutes. It's a walk in service kind of the place, first come first serve. You won't be disappointed.

And what Metro since 2012. I called customer service woman told me I could get the iPhone 13 today…read morewhich is March 16th 2025 for 75.00 they will mail the phone to me within 3 to 5 business days. Then after the 30 days all I had to do was drop down to the $35 flex plan. I told her I'm going to call back if that's okay well I still get the same deal you know I was like this is recorded said yes the line's recorded. I call back I explained to them what I was told they said oh no nope we don't have that they would never say that I said well you can go back and listen to the recording she's like yep my manager is listening to it okay. She puts me on hold comes back and says yeah we can't find that recording you never called today oh I have proof I called today because I have the number the time or when I called I called twice two times today. If I didn't have such a good deal on my three lines I would not be with this company. They are horrible they lie they cheat they're sneaky they are pathetically untrained unprofessional ignorant people. And what is makes me so upset is that she's going to tell me there's no recording and that I never called in today oh I called in today I most certainly did I called him twice they just don't want to give the deal that the other customer service woman told me I was going to get today they don't want to do it So it's easy for them just to say you lie So my advice is if you don't have to go to MetroPCS don't do it.

Metro app,,,, just just like maybe eight or nine times to finally get this place to do a review…read more Wow the customer service person at Metro says you know we want to review our name is Wendy blah blah blah that I explain that you know it's it taste like 3 minutes to get to speak to a human being at Metro,,, Soooo00000. She hung up on Me. She must be a Star performer!

Unfortunately I am unable to contact them, for when I dial their phone number, it goes directly to…read morean automated response stating to leave a msg, followed by another msg stating that the voice mailbox is full. I don't even know if this location is still open...

I am so grateful for this place - I am totally incompetent of putting on a screen protector! There…read moreis sometimes a short line, but nothing horrific. Replacements for $10 when you register online. (If you ship through Zagg directly, it's something like $2.50 and you have to do it yourself or bring to them... Not worth it!) I feel lucky to have this available!

Amazing customer service by Angel! This guy did a super professional job at taking care of my…read morebadly beaten phone! He made it like new and for a reasonable cost! This customer is happy due to Angel's insistence on doing a repair the right way! Thank you!

I have a 2012 MacBook I love. There was an issue with them charger and mainboard. Brought it here…read moreand they were so honest. They old me I'm better off looking for a compatible mainboard or same model MacBook with a bars screen. $155 with shipping for a good MacBook Pro matching my model - was in better shape than my existing MacBook. Has Cellular-Medic swap the hard drives for $60 and it works perfectly. I do not often post reviews, except for instances of amazing service I fully recommend or two experiences ( or more) with a business where I feel I need to leave a critical low star review (in hopes they can improve from it).

Just had my iPhone repaired. Great service, price was right and the lady doing the service was very…read morepolite and accommodating. I will definitely refer anyone to this location. Bald Hill Road Warw Walmart

Very honest and great service! I've used their repair service and I can confirm the quality of the…read morework is excellent AND very reasonably priced. Ive also purchased a phone case here and I am extremely happy with the purchase. This is the only place I trust for repairs and phone accessories. Check them out!

Great shop, great responses, Jon is a cool dude, fluently bilingual, amazing atmosphere.read more

From the owner: We offer 3 different quality screens. While the competitor only offers one type of aftermarket…read morescreen at a high price. Here we offer aftermarket, premium and original screens. Most repairs are 15-20 minutes out the door. We offer a 30 day warranty with all our services. Best Prices In the CITY!

This location is overall amazing when it comes to iPhone repairs, my phone had water damage in it…read moreand all it truly needed was a screen replacement, the owner of The store fixed my phone in under 20 minutes and I was shocked at how well my phone was working once she was done thanks to her I'm stress free and able to use my phone the way I used to. 10/10 review keep up the amazing work.