Wasn't sure if this was going to be a good day but thank you to the Phone Hub it is most excellent…read morethank you so much for amazing repair God bless the earth with your store

BUYER BEWARE!! I…read morewent here after my screen was cracked and glitching and I was told I could replace the screen for $212.00. I figured okay, well I really needed it be fixed, so I paid for it and I picked it up later. However, within less than 24 hours the screen had cracked in two spots so I went back to tell them it needs to be fixed and the guy was very dismissive and extremely unhelpful ignoring me when I kept asking how this would be resolved. He then said I could pay another $212.00 and they could replace it again. I explained it had been less 24 hours and it was already cracked because of a cheap shoddy screen but he then said he could take $10 off so $202.00 to replace it. Are you kidding me?!! I told him I wanted to speak to the manager about my concern and he said he wasn't available and to leave my number and he would get back to me sometime next week. I explained I had literally seen and heard him talking to the manager twice only minutes before while talking to a customer buying an expensive phone but now he was not available to speak to me. Even the other customer could see how inappropriate this was. Seriously, do you not think people can see how ignorant you are acting? ABSOLUTELY HORRIBLE customer service, very disrespectful to the customer and clearly shoddy work with a cheap screen replacement that doesn't last 24 hours before becoming cracked. I should have trusted my instincts, the guy behind the counter looked very unkempt, greasy, and shifty never making good eye contact. Its worth going to a reputable business establishment like Best Buy and getting professional service rather than getting taken advantage of at this unethical and shady place.

Really nice guy. People person friendly pleasant professional. 4 other stores told me my phone was…read morejunk & it will never work. Including the very unprofessional RUDE representative at Boost on Globe 4 corners in which I will never go there again! Because they didn't know how to fix it. Chris the owner really impressed me! Because he did fix my phone in half the time! And well I might add. Very helpful! He has 20 years experience. I am so glad I found this store! He just got a new customer. And I will recommend him to friends & family. I'm so glad I didn't listen to the others who had no clue what they were talking about. Thank you Chris!

We purchased new cell phones through this store in mid December. The salesperson who assisted us is…read morenamed Nathan. While in the store I spoke to the manager to express how pleased we were with his assistance...sounds like he may be getting a manager position at another location soon which in my opinion he is well deserving of. He was extremely patient and thorough and carefully explained our options with phone trade ins and plans. He even suggested we might find a better online option if we wanted to check that out first. He has since been helpful answering some additional questions over the phone as well. The entire process was a pleasant experience!

I visited the AT&T store located at 85 Mariano Bishop Blvd. in Fall River, MA to pay my internet…read morebill in person. I paid in cash directly to an employee, with the supervisor sitting right next to her at the same desk. I was told I'd receive a confirmation email for the payment and was handed a small, unofficial receipt. However, I never received any email confirmation, and I'm still getting the same bill from AT&T saying I owe the balance. When I returned to the store to resolve the issue, I spoke with the supervisor. He told me he couldn't find any record of my payment--only that my account still shows the balance due. It seems my payment may have been credited to the wrong account, but he said there was nothing he could do and that I would have to pay again.

After having difficulty dealing with the online service to purchase a new iPhone, I went into this…read moreVerizon store. Jay Mendes, the Store Manager, handled the entire purchase and resolved my issue. He even went so far as to install the Bluetooth in my car. He was knowledgeable, professional, and caring. As a 77 year old, my phone is my lifeline and can also be a daunting tool. It was great to have someone explain things so thoroughly, thank you.

Wayne was so patient, friendly, and helpful! He went out of his way to help my mom, who has…read moredementia and was just admitted to a nursing home. To the point of even personally delivering her new phone case to the nursing home on his own time! I was touched by his kindness and compassion. Wayne definitely deserves to be recognized (and hopefully given a raise)! Thank you for your excellent care and support, Wayne!

Criminals. Liars , etc., They also habitually take your money under FALSE PRETENSES! Organized…read moreCrime just like INSURANCES COMPANIES! They also both are guilty of FALSE ADVERTISING, FRAUD. & more! I could go on like mail/ wire fraud but you get the idea. I'm too tired to keep going ! Ok

Terrible customer service! Got a phone that I didn't want, tried to get them to send me a shipping…read morelabel to return it. Was given the run around and lied to. They told me to just go to the xfinity store and return it. I was not able to return it to the store due to their policies. So I called the xfinity mobile customer service again and was given the run around again and was told again that I could return it to the store and that they would send me a shipping label via email. I never got it. Received a text stating the ticket request to return the phone was denied. I called the xfinity mobile customer service again today and was told that it was now past the 14 day return policy (Big surprise) and that there was nothing that they could do and I would now be responsible for paying for a phone that I didn't want!!!! I am so angry right now. As soon as I can I am getting rid of xfinity mobile and going with another carrier! They completely suck! Zero stars!!

Great staff and location. They have a lot of accessory options including large speakers. Love the…read morereferral program they offered. Very knowledgeable people.

i am a loyal T-mobile customer and was affected by the SOS nationwide outage and was locked out my…read morephone for 2 days, I walked into this location and spoke to Jonathan the manager and he & his staff had me back up and running in 10 minutes. I will only be going to that location for any future service. The staff was very helpful and got the job done ! - A Satisfied Customer ( DIAL-A-MOWER)

I have been a t-mobile customer for many years called this store on President to get some…read moreinformation. Rep named Nick picked up the phone. Very Unprofessional! Called me "Hey Brother " I corrected him and told him my name and still conituned to call me Brother again. Was argumentative and did not speak clearly. I will go in and speak to the manager !! They need to train this worker on how to communicate with customers and not use street slang. Not every black person is comfortable with people saying hey bro or brother cause they are of color!

Bruce went over my iPad with me and pointed out the issues and gave me a quote. Then he advised me…read moreNOT to fix the iPad, but rather buy a new one based on the expected result of the repair. He then gave me several recommendations about how to optimize the performance of my iPad. He spent about 20 minutes with me, all while knowing that he was not going to get paid for the value that he was providing me. He was generous, knowledgeable and nice. I was very impressed. Many thanks

They BROKE my phone!. Came here with an iPhone 16 Pro, my…read morescreen was aftermarket so I wanted to get something nicer. Mind you my screen fully worked going into it. I asked if he had screens for it, he said yes and it would be $360 and 30 mins. So I shopped around for 30 minutes and when I came back he said they didn't have a screen for it after all. But while opening my phone he damaged my current screen rendering the touch functionality useless, and said he wouldn't cover damage to the screen. Damage he did! I would not take anything here. Unprofessional phone breakers!