Sean was great. I needed a new battery and screen, as well as a cleaning job for the portal and…read morespeakers on my iphone. He did it all for a very reasonable price and did it quickly. Highly recommend this office.

I never do reviews online but had to this time. My LCD screen on my cell phone was destroyed . I…read morebrought my phone into the East Providence store. They ordered two different screens of which neither one worked. Sandra went above and beyond to find a screen that worked for my phone. She is awesome! Thanks Sandra from Denise

The screen on my son's iPad was smashed and they were able to replace it the next day…read more Great service!

I typically buy refurbished phones off eBay, but this time I saw an ad online saying support small…read morebusinesses, and I decided why not, let me give it a shot. I walked in and the buying process was as smooth as it could have been. The refurbished phone was a bit scratched up but seemed to work fine. Two hours later the back of the refurbished phone (iPhone) was peeling off. For me it was a bad sign (if the back of the phone was already peeling off, what else will break? It just seemed like shotty work). I went back for a refund as the phone did not seem to be in good condition. I was told that there would be a restocking fee... fine. Then they told me they were doing me a "favor" by accepting my return, and that within the 3 hours that I was gone they sold my trade-in device. Note that there was no signage in the store, or on my receipt stating that there wasn't a refund policy. So because of how "complicated" the transaction was I was only able to be refunded for the actual money that was paid (I completely lost my trade-in; I said that he had no problem assigning a cash value for it earlier in the transaction. I was basically told that there was not enough margin for him to refund me the agreed upon trade-in value? ). I would not recommend doing business here.

I have no complaints about this place! They are fast and efficient and the prices are fair. I have…read morehad several items repair here including my iPad, iPod and three iPhones. All cracked screens and one with the home button issue and replacement for only $25! The screen repairs all varied based on the device. But I must tell you that his prices are incredibly and significantly lower than the mall kiosk prices. My iPhone 5s screen repair was $80 and took 15 minutes. It's a walk in service kind of the place, first come first serve. You won't be disappointed.

I really needed help and didn't receive any. I was explaining how I gave access to my phone to a…read morescammer and I just didn't know what to do. I know absolutely nothing about how phones work I was asking questions and just getting looked at by two men doing nothing. There wasn't any one else in the store so I don't understand why I wasn't being helped with the questions that I had. The man told me something that I could do with the phone I told him that I didn't know how to do that , I wasn't given just met with silence. It was an absolute waste of my time and to think I was considering switching from the Cox internet service that I have to Verizon. Absolutely not anymore.

Kassie at the Westerly Rhode Island branch was incredibly helpful! We had purchased phones online…read moreand were hit with some surprise fees. Kassie helped us wade through the fees we could understand what was going on. Although she was very busy she took time to not only explain the fees but write them down. We highly recommend Kassie at the Westerly branch

Absolute scum. Should be called Simple Scammore, if your business is involving in scams then good…read morejob cause you're doing really good. A few years ago I came to resolve an issue with one of my laptop drives to check if they would fix, come to find out that my laptop had over 300 VIRUSES of all kinds and not to mention that they rolled back from Windows 10 to Windows 7, basically they already grabbed an infected hard drive with Windows 7 installed and replaced it with my old drive. Years later and I came in to fix a phone because it wasn't charging, it was plain and simple, all you had to do was plug in the cable back due to all the drops that happened which ended up disconnecting the cable connection that allows the phone to charge. So the guy decided to make up this story about how the battery was BLOWN or EXPANDED which is why it wasn't charging... they would be able to fix it by switching the batteries on another phone I had with me, the cost would be [$40] just for this simple fix, he then proceeds to say that it will take about an HOUR to switch batteries... 1 hour later and I came back with a person that said: "So we found out that nothing was wrong and that your charger plug was just simply disconnected, normally we would charge [$60] but since the fix was just to plug it back in we'll just charge you [$20]" Well that's quite hilarious I must say, $20 just to plug a cord back in. What was all the work for the $20? A simple detachment of the back cover, and just plug in the wire/cord, yep fork over those $20 now. At most I'd give $10 for a simple fix as that and at minimum $5. But to figure out they were going to uproot the price from $40 to $60 is just a plain scam. I'll also mention the fact that they decided to take out the magnet and try to keep it to themselves or perhaps even throw away because it wouldn't STICK BACK into the phone's back cover. The only thing I'll say about this place, thank you to the guy who was chill when handing over the phone, compared to the guy that took me in who seemed like he was arguing/yelling at me. Do I recommend this place for anyone? HELL NO, there's better places out there. 8/100

Great place to shop for new phones or phone repair. Awesome customer service. The nicest owner…read morethat you could know to make sure your happy an welcome. An he has nice guy jay working for that will welcome you to there business an if you don't speak English it ok jay speaks Spanish and Rick speaks portuguese. I Recommend this place to my friend's an family member.

Attempted several times to file a claim through Verizon/Asurion before going to the site and while…read moreat the site; the techs even tried to open a claim, to no avail! I'm not confident enough toove my data from old laptop to new which brings me here on the first place! The shop is conveniently located, ample parking and shop is brand new, still a bit under furnished. These guys are awesome! Friendly, understanding, efficient AND affordable! Dropped off my laptops and received back full data transfer within 24 hours! My new tech guys!

Just had my iPhone repaired. Great service, price was right and the lady doing the service was very…read morepolite and accommodating. I will definitely refer anyone to this location. Bald Hill Road Warw Walmart

Josh and Co. Help me to diagnose not just one defective phone I got online, but also diagnose the…read morereplacement that an eBay company (from 641 OLD WILLETS PATH HAUPPAUGE, NY) tried to scam me with. Batteries Plus is helpful and has integrity. This is rare!

This store is great - took minutes to snap my fob back together after I messed it up trying to…read morereplace battery. I was told I would have to have dealership replace it ($$) when it was a simple fix at an extremely reasonable cost! Don't hesitate to take your business here.

This is for their radio/install department. Purchased a car…read morefrom Japan and the radio doesn't work with us radio stations. I decided to call around get quotes. Felt like everyone was over charging on product or install. Looked up Best Buy and they have free install if you go over a certain dollar amount. Easy decision, I save money by using the free install service.

The geek squad is a big scam. They make you sign up for delivery and setup, which I'm ok…read morewith....but it's like joining the mob. You can't easily opt out after a year. I walked into the store to cancel and was rudely told to go online. Meanwhile they have charged my credit cards for $180 for the last two years. I'm a senior and have limited internet experience. All I wanted to do was cancel what I didn't want anymore. If they can sign you up and take your money at the store, they should be able to cancel at the store as well.STAY AWAY FROM BEST BUY GEEK SQUAD!!!