Always amazing service. Clark was great to work with and now his sons are running the company…read more We just had service from them, always very thorough and professional.

Clark was a jewel -- gave us his cell phone number and responded instantly by phone or in person…read morewhenever we had a problem. Unfortunately, he died and his sons now run the business. I have called four times about a faulty contact on one window. They now have an answering service so you can't reach a technician directly. She took my message each time and promised to forward it. The first time, someone called back within hours and promised to get someone here the next day or early the following week. That was ten days, and three calls, ago. I called again just now, got a recording that promised to connect me with an operator. I hung up after five minutes of Muzak.

Outstanding, family run business that I've had the pleasure of using for several decades…read more Their work is second to none & there's nothing better than having a warm friendly greeting on the other end of the phone if you need to reach out to them. Much better than using one of those national companies.

I hired mount pleasant alarms to install a complete alarm system at a commercial builing that my…read morewife and i own, big mistake. Ive been using a different company for years that i should have continued to use, unfortunatley i accepted a recomendation from our security camera guy and decided to use Mount Pleasant Alarms. We had someone break one of the front windows to the front of our building and steal over $30k worth of products and about $4k worth of equipment so we decided to upgrade the alarm system, security camera system and install bars on the inside of the windows. Mount Pleasant came out and took a look at the job and gave us a quote that was a decent price so we told them to go ahead with the job. Upon completion of the job i did a walk through with the owner of the company son and expressed concern about how the windows that were broken into did not have sensors installed on them, he assured me that the motion detector in the room would pick up any movement that occured and that there wasnt a need for sensors (even though there were sensors from the previous system still remaining on the windows). I didnt think much of it because hey, they are professionals right? They know this equipment better than me right? They arent trying to cut corners right? WRONG. Fast foreward 3 months, we have another break in. They break into the SAME window that they broke last time, were able to work through the broken window to unscrew the bars over the window from the inside and use a car jack to push the bars off the wall. This whole process took over 2 hours and the motion sensor didnt go off! The alarm finally goes off after the thiefs gained access and rob us for another $14k worth of products before leaving. The next morning i wake up and check my cameras to see that someone broke in and my first thought is, why didnt the alarm go off? Why didnt i get a call? Well i did get a call...except they CALLED THE WRONG NUMBER!!!! We got in touch with Mount Pleasant and they read back the number which they had, and i couldnt understand why they didnt have the right number, because i had the service contract right in front of me and it HAD THE RIGHT NUMBER on it!!!! Unbeliveable! The owner of the company came by the building to meet with my wife and see what went wrong today and he proceded to tell us that it wasnt his fault that the windows were not covered by the alarm and that if i wanted the windows alarmed i should have called him to ask for that, instead of telling his son who did the walk through with me and i signed the contract with -who clearly worked for the company as well. We told the owner that we wanted him to cover the loss of our product or refund our money for the install and service we had already paid because it was their fault that the windows werent protected and we didnt get a call to the right number when it mattered, his response was to try and sell us more sensors and more devices to protect the roof?!? We ended up removing all of our windows and filling the spaces in with cynder blocks, which was a nice $3700 expense to have to pay, the day after being robbed for the second time in 3 months. Our response was that we wanted him to get his junk alarm system out of our building and we requested a refund because we paid for the whole years worth of monitoring and the install up front, in cash all at once. He refused and told me that i can remove the system if i want but im still responsible for the rest of the three year contract and i can not just cancel it. He also blamed everybody under the sun for the lack of window sensors including myself, explainig that it was "a rushed job and wasnt taken seriously", (an actual quote from the owner) he told me that if i wanted window sensors i should have told HIM not his son-who handled the walk though, install, and contract. The owner obviously does not stand behind his company and employees work. I will be removing this garbage alarm system and going to install one with the company that handles our other properties as well as spreading the word about our expierence with this company. I hope this review finds its way to anybody considering hiring this incompetent company to safegaurd their property. What kind of alarm company doesnt call the right phone number when someone breaks in? What kind of alarm company doesnt install window sensors on a job that just had a burgulary where the windows were smashed out? What kind of comapny blames the CUSTOMER for a rushed install and sloppy work? -MOUNT PLEASANT ALARMS thats who.

if i could give more stars i would, this guy is the best, he helped me over the phone as much as…read morepossible and didn't charge me. he came to my house 40+ minutes away and fixed my computer and saved me a bunch of money and headaches. he is very polite and kind. you don't find service like this too often. i would strongly recommend for any repairs you have.

Finally a computer company that knows what they're doing and doesn't half way do stuff and treat…read moreyou like you're just a number. Honest advice, reasonably priced and great service. They come to you. Nothing better than that!

We started working with H&C Security about eight months ago after constant issues with our previous…read moreprovider. Since then, it's been a completely different experience. The install went smoothly with zero disruption to operations, and the system's been stable from day one. Their support team is responsive, and I don't have to follow up multiple times to get something handled. For anyone managing facilities, H&C has definitely made my job easier

As a property manager, I've worked with plenty of vendors, but Home and Commercial Security is on…read moreanother level. Big thanks to Ryan for making the whole process so much easier. Frankly, you don't get service like this anymore. After being let down by other companies, Ryan stepped in, handled everything quickly, and made sure the install went off without a hitch. Professional, reliable, and easy to work with. They've earned my trust for future projects

Have had my service for several years now and very pleased with the service. Whenever I call with a…read morequestion I get a call back right away. Joe is very knowledgeable and does a fantastic job.

Griff Electric installed a whole house generator, powered by natural gas. Took a bit longer than I…read morethought but as a consumer, I came to understand this install was not an emergency. The job was done and done well. The crew was totally professional, clean, neat and more than willing to explain everything and answer all my questions. They charged exactly what they quoted. A welcomed outcome! Hope I have bought an insurance policy that I will never need to use, but this gives us positive thoughts if we lose our electric. I would recommend Sean & Crew from GRIFF ELECTRIC to any and all.

They rewired my entire 100 year old three family rental property in Newport to bring it up to…read morecurrent standards... it was a big and difficult job with the tenants living in the house. They worked around that and did a very professional and thorough job. No complaints from the tenants and I was very pleased with the work... I would definitely hire them again.

We've had a home alarm, smoke alarm, and low temp monitors from these folks for over a decade. They…read moreare a small operation that focuses on service. They know us personally, are nice and conscientious when they come out to the house, and are mindful of what we want for a system, not just what would be simplest for them or would cost the most money. Every time I interact with Bonnie or Kevin (or anyone else from their office), I appreciate that they are a small, local business where good customer service and support is a given.

This company is extremely responsive and responsible. We had a power outage over a weekend in…read moreDecember and they came right away. The work was extensive but they were able to give us power to heat & kitchen. They came back and did the necessary repairs. We highly recommend them. They know what they are doing. We are now their permanent customers.